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Job Description Position Summary for Mortgage Department Sales Manager, Full Time/Onsite: We're Growing our Team! Are you a Mortgage Sales leader who has an entrepreneurial mindset, leads others with clarity, and refuses to settle for average results? We're not looking for someone to simply manage a pipeline. We're looking for a Mortgage Department Sales Manager who builds winning teams, drives sustainable growth, and owns outcomes from start to finish! This role is for a leader who thrives on accountability, loves developing people and gains energy from producing measurable results. Compensation & Position Classification for Mortgage Department Sales Manager $80,000 USD annual base salary plus Incentives; Exempt Full-Time, paid biweekly. Incentive: Quarterly incentive you'll earn 0.06% of the loan amount funded. Plus an added Annual incentive you'll earn 0.06% of the total dollar amount of mortgage loans funded for the year. Certain conditions apply. Varies on production results, and incentives are not capped! Employee Benefits • Health, 3 plan options with BC/BS – one plan fully paid for employee, • Dental, Vision, Short- and Long-term disability, Basic Life/AD&D, and Voluntary Life/AD&D, • Supplemental Accident and Critical Illness Insurance, • 401K with Employer Match – employee fully vested on Day One!, • Paid Leaves include Vacation, Sick, Bereavement, Jury Duty, Volunteer ( Not eligible during initial 90 day hiring period), • Lead and develop a high-performing mortgage team with clear expectations and measurable goals, • Drive sustainable mortgage growth through strong established and new partnerships and business development in the community, • Oversee mortgage operations, ensuring compliance, efficiency, and an exceptional member experience; good foundation of determining credit worthiness, • Actively solicit outside business and cultivate referral relationships, • Serve as a visible ambassador in the community to promote our mortgage services, • Proven leadership experience in mortgage lending, credit union’s loan policies, products, procedures, processing, and underwriting guidelines, • Strong understanding of mortgage law, regulations, and the secondary market; Mortgage loan processing functions including FHA, VA, and conventional lending, • A results-driven mindset with the confidence to hold yourself and others accountable, • A leader who balances high performance with people-first leadership Education A college degree preferred but not required. Registered as an active Mortgage Loan Originator (MLO) on the NMLS site. Must renew registration each year and update when changes to name, address, etc. occur. Other Skills and Qualifications • Plus if applicant is bilingual (fluent proficiency Spanish and English), • Organized, detail-oriented, analytical, and problem solver., • Excellent oral and written communications. The Mortgage Department Sales Manager is the individual who believes strong results and strong culture go hand in hand. If you thrive in a sales-driven environment, value clarity and accountability, and desires to make a meaningful impact on members' homeownership dreams, empower others to take pride in their work, and live out the people helping people message credit unions are known for - we want you to apply today! Mortgage Department Sales Manager Location & Hours: Onsite in our Tyler, Texas, Grande Branch with occasional travel required. Weekly hours 45 +. Hours availability between 8 AM - 6 PM, Monday - Friday during usual business hours, and occasional before and/or after business hours meetings and events. Some weekends as business needs require. Kelly Community Federal Credit Union Application Process The following is our typical selection process and timeline. Please keep in mind, this timeline and process may vary from position to position. • Initial Application Screening (within 2 business days of application), • Phone Screening (within 2 business days of screening), • Profile Assessments*** (within 3 business days of passed phone screening), • 1st Interview (Approximately 3-5 business days or dependent on number of applicants; please refer to job posting for any scheduled dates) Typical time to hire if the candidate passes all processes: 21 days to hire

Job DescriptionMEMBER SERVICES REPRESENTATIVE (OVERNIGHT)Front Desk Associate Part Time or Full Time, Hourly Job Family: Club Staff Location: 1909 E. SE Loop 323, Tyler, Tx 75701 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff for the overnight shift at Crunch Fitness - Undefeated Tribe. Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is expanding the Crunch Fitness brand across Texas and Oklahoma over the next two years and will be inviting over 500 individuals to join their team to help their community experience fitness, wellness, relaxation, and recovery. From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being. Position Overview The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.” You are an optimistic person that has a naturally persuasive style. You are good at communicating in a demonstrative instructional way, as you like to chit-chat when meeting others. You enjoy harmony within the workplace and prefer being the facilitator of information as opposed to the resident technical resource. You are energetic and like variety when it comes to doing multiple tasks. Your communication is loaded with details and delivered in quick bursts. You prefer things being tidy, done correctly and being put away in their proper place. You require direction, rules and structure in your format. Once you become familiar with a process, you will tend to become more comfortable and develop your skills and decisions based on history. Responsibilities • Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process, • Assists with membership, retail and tanning product sales, • Promotes membership privileges including tanning, group fitness, small group training and childcare, • Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOneKickoff standards, • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert, • Answers phones in a courteous, helpful, professional manner, • Communicates special events to members and guests, • Facilitates all member requests or forwards to a manager, • Maintains a professional and courteous disposition, • Is an expert in all club facility, services, programs and schedules/hours of operation, • Maintains a clean and organized work area, • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales, • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility, • Performs opening and closing checklist and duties Required Skills & Experience, • Minimum 1 year of experience in a service-oriented position preferred, • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required, • Strong customer service orientation, • CPR/AED certification required (can be obtained within 30 days of hire) Physical Requirements, • Must be able to lift or move up to 50 lbs, • Physical effort required for daily duties include prolonged standing and walking Education Requirements, • PTO, • Subsidized health insurance coverage (health, dental, vision) for full time positions, • Basic Life and AD&D, • HSA, • Short-term disability EQUAL OPPORTUNITY EMPLOYER UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.

Job DescriptionMEMBER SERVICES REPRESENTATIVEFront Desk Associate Part Time or Full Time, Hourly Job Family: Club Staff Location: 1909 E. SE Loop 323, Tyler, Tx 75701 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at Crunch Fitness - Undefeated Tribe. Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is expanding the Crunch Fitness brand across Texas and Oklahoma over the next two years and will be inviting over 500 individuals to join their team to help their community experience fitness, wellness, relaxation, and recovery. From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being. Position Overview The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.” You are an optimistic person that has a naturally persuasive style. You are good at communicating in a demonstrative instructional way, as you like to chit-chat when meeting others. You enjoy harmony within the workplace and prefer being the facilitator of information as opposed to the resident technical resource. You are energetic and like variety when it comes to doing multiple tasks. Your communication is loaded with details and delivered in quick bursts. You prefer things being tidy, done correctly and being put away in their proper place. You require direction, rules and structure in your format. Once you become familiar with a process, you will tend to become more comfortable and develop your skills and decisions based on history. Responsibilities • Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process, • Assists with membership, retail and tanning product sales, • Promotes membership privileges including tanning, group fitness, small group training and childcare, • Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOne Kickoff standards, • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert, • Answers phones in a courteous, helpful, professional manner, • Communicates special events to members and guests, • Facilitates all member requests or forwards to a manager, • Maintains a professional and courteous disposition, • Is an expert in all club facility, services, programs and schedules/hours of operation, • Maintains a clean and organized work area, • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales, • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility, • Performs opening and closing checklist and duties Required Skills & Experience, • Minimum 1 year of experience in a service-oriented position preferred, • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required, • Strong customer service orientation, • CPR/AED certification required (can be obtained within 30 days of hire) Physical Requirements, • Must be able to lift or move up to 50 lbs, • Physical effort required for daily duties include prolonged standing and walking Education Requirements, • PTO, • Subsidized health insurance coverage (health, dental, vision) for full time positions, • Basic Life and AD&D, • HSA, • Short-term disability EQUAL OPPORTUNITY EMPLOYER UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.