Account Manager
17 days ago
Addison
Job DescriptionAccount ManagerAlternate/Related Job Titles: Client Account Manager, Customer Success Manager, Sales Account Coordinator, Vendor Relations ManagerLocation: AddisonContract Details: • Employment Type: Temp-to-Perm, • Work Schedule: Monday–Friday, 8:30 AM – 5:30 PM, • Compensation: $50,000–$70,000 annually (based on experience), • Potential for permanent conversion based on performanceJob Summary:We are seeking a detail-oriented Account Manager to manage an existing book of business and serve as the primary liaison between clients and suppliers. This role requires strong communication, organization, and problem-solving skills to ensure seamless execution of client orders from concept through delivery. The ideal candidate is adaptable, eager to learn, and focused on long-term growth.Key Responsibilities:, • Manage and grow relationships within an assigned book of business, • Communicate with clients and vendors primarily via email, with some phone interaction, • Interpret client artwork or product descriptions to determine specifications (size, materials, etc.), • Use Adobe Illustrator to review and prepare client-ready visuals and specifications, • Create detailed product spec sheets for supplier quoting and production, • Source samples from offshore suppliers and evaluate returned pricing, • Analyze vendor pricing to ensure cost-effective solutions for clients, • Process approvals and generate purchase orders (POs), converting them into sales orders, • Coordinate order fulfillment and shipment to suppliers, • Track orders through production, shipping, and final delivery, • Manage logistics issues, including delays with customs or carriers (e.g., FedEx), • Maintain accurate records and transactions using QuickBooks Desktop Enterprise, • Ensure timely follow-up and clear communication with all stakeholdersRequired Experience:, • 2+ years of experience in account management, customer service, or order management, • Experience managing client relationships and handling end-to-end order processes, • Experience working with vendors or suppliers, preferably offshoreNice-to-Have Experience:, • Experience in promotional products, manufacturing, or supply chain environments, • Experience handling logistics, shipping coordination, or customs-related issues, • Experience working with design files or product specificationsRequired Skills (Top 3):, • Proficiency in QuickBooks Desktop Enterprise, • Strong communication and follow-up skills (email and phone-based client/vendor interaction), • Proficiency in Adobe IllustratorPreferred Skills:, • Order processing and purchase order (PO) management, • Vendor sourcing and price negotiation, • Logistics coordination (shipping, customs, carrier tracking), • Spec sheet creation and product configuration, • Attention to detail and organizational skills, • Adaptability and willingness to learn new systems and processes, • Basic understanding of supply chain workflows, • Software proficiency across business tools (ERP/CRM systems)Additional Skills from Original Description:, • Growth mindset and interest in developing new skills, • Ability to manage multiple tasks and priorities efficientlyBenefits (Upon Permanent Conversion):, • 100% employer-paid health insurance coverage, • 401(k) retirement plan, • Dental insurance (employee-paid), • Benefits eligibility begins the 1st of the month following 60 days of employment #vipstaffing#zrsdal