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Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe’re seeking a proactive and driven Customer Success Enablement Manager to join our growing team. In this role, you’ll be instrumental in designing and delivering the training, tools, and processes that empower our CS organization to deliver exceptional customer experiences at scale. As an Enablement Manager, you’ll support our Customer Success team and work closely with Sales, Product, and Marketing teams to ensure consistent messaging, impactful onboarding, and continuous learning across the organization. Your efforts will directly influence team performance and customer value, establishing you as a key player in shaping the future of how Canary enables success for both our people and our customers.Responsibilities • Design, deliver, and manage onboarding programs that ramp new CS team members quickly., • Create and run workshops, product demos, and skills training to improve CS effectiveness., • Develop ongoing enablement initiatives to keep the team sharp as products and processes evolve., • Build and maintain playbooks, best practice guides, enablement videos, and internal documentation., • Partner with CS leadership to create scalable resources that improve team performance., • Help scale a global CS organization by tailoring enablement programs to fit local contexts while maintaining consistency worldwide., • Own new hire/team tooling and best practices, ensuring smooth access, documentation, and training., • Optimize CS processes, workflows, and tools (e.g., Notion, Gainsight, Gong, Salesloft, etc)., • Measure the impact of enablement programs and continuously refine based on feedback and data., • Drive innovation by embedding AI into team workflows, helping the CS team work smarter and deliver more value., • Collaborate with Product, Marketing, and Sales teams to ensure CS messaging is consistent, accurate, and up to date., • Champion knowledge-sharing and foster a culture of continuous learning within the CS org.Qualifications, • 1-2+ years in an Enablement role. (Sales or CS Enablement), • Proven experience building training, playbooks, or enablement content for customer-facing teams., • Strong presentation and communication skills; able to engage and inspire teams., • Excellent facilitation and workshop leadership skills., • Strong project management skills with the ability to prioritize and execute effectively., • Familiarity with CS methodologies and tools (e.g., Gainsight, Salesforce, customer health scoring)., • Highly organized, analytical, and comfortable in a fast-paced startup environment.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced Mid-Market Customer Success Manager (CSM) to join our growing team. The Mid-Market CSM will be the primary point of contact for our Mid-Market hotel partners after they have successfully implemented and adopted Canary Technologies' products. This role is crucial in ensuring customer satisfaction, driving retention, and fostering long-term relationships.Responsibilities • Customer Retention: Proactively engage with a portfolio of mid-market hotel accounts to ensure continued satisfaction and utilization of Canary products. Identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics, identify areas for improvement, and develop action plans to increase customer success, • Customer Expansion: Identify opportunities for product expansion within existing accounts, collaborating with sales teams to drive upsell and cross-sell initiatives, • Relationship Management: Build strong, trusted relationships with key stakeholders at client hotels, including general managers, operations managers, and IT teams, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to customers, • Issue Resolution: Act as an escalation point for customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution, • Host QBRs: Conduct regular Quarterly Business Reviews (QBRs) with key clients to review performance, discuss strategic goals, and present product roadmaps.Qualifications, • Bachelor's degree (BS/BA).2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, • Excellent communication, interpersonal, and presentation skills, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, • Proactive and results-oriented with a strong customer-centric approach

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a Customer Success Integrations Manager to support and lead the execution of integration activations across Canary’s ecosystem of hotel technology platforms. This role bridges technical execution and customer enablement—playing a crucial part in ensuring smooth onboarding and configuration of integrations that power our most important hospitality workflows. This role is ideal for someone with hands-on experience in hotel technology or hospitality operations, who thrives at the intersection of systems, stakeholders, and client success.Responsibilities • Integration Ownership: Lead the end-to-end execution of integration activations, including configuration, testing, validation, and troubleshooting across a wide range of hotel technology platforms., • Technical Expertise: Develop a deep understanding of Canary’s integration architecture, supported platforms, and APIs to effectively manage integrations and guide both clients and internal stakeholders., • Client Enablement: Serve as the primary point of contact for integration-related onboarding, ensuring clients experience a smooth, timely, and high-quality implementation process., • Stakeholder Collaboration: Collaborate cross-functionally with Customer Success, Engineering, Product, and third-party vendors to align on integration requirements, timelines, and deliverables., • Issue Resolution: Troubleshoot and resolve integration issues quickly, escalating complex technical problems as needed while maintaining clear communication with stakeholders., • Process Improvement: Identify and implement opportunities to streamline integration workflows, reduce activation time, and improve scalability through documentation and best practices., • Vendor Management: Liaise with external technology vendors (e.g., PMS, key locks, payments) to coordinate integration testing, gather technical documentation, and stay aligned on platform changes., • Internal Enablement: Partner with the Integrations Architect and CS leadership to upskill teammates and support internal training on systems, tools, and standard operating procedures related to integrations.Qualifications, • 3–5 years of experience in technical onboarding, integration management, or customer success roles in a SaaS or hospitality tech environment, • Demonstrated experience managing API-based integrations, ideally across PMS or hotel-related platforms, • Strong communication and stakeholder management skills, especially with cross-functional internal teams and third-party vendors, • Working knowledge of APIs, JSON, and webhooks preferred, • Experience coordinating multiple projects simultaneously with a high attention to detail, • Ability to translate technical issues into simple language for clients and CSMs

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs an Customer Success Manager, Strategic Global Brands, you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Enterprise Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these workstreams to customer goals, foster strong executive relationships, and drive long-term account success.Responsibilities • Serve as the strategic owner of assigned enterprise accounts, maintaining long-term executive and operational relationships., • Quarterback across workstreams, coordinating with the Enterprise Implementation Manager (deployments) and Sales (expansions)., • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption., • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership., • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager., • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes., • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle., • Advocate for customer needs internally by partnering with Product, Engineering, and Support to influence roadmap and resolve escalations., • Promote customer advocacy, transforming satisfied brands into champions of Canary.Qualifications, • BA/BS degree., • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS., • Proven ability to manage complex, multi-stakeholder enterprise accounts., • Strong executive communication skills with the ability to influence C-level stakeholders., • Experience in strategic planning and account growth within global or multi-property enterprises., • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts., • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced SMB Customer Success Manager (CSM) to join our growing team. The SMB CSM will be responsible for managing a high volume of accounts at a low-touch pace, leveraging technology to ensure customer satisfaction, drive retention, and foster long-term relationships with our SMB hotel partners. This role will have an increased focus on identifying and executing expansion opportunities within the existing customer base.Responsibilities • Customer Retention: Proactively engage with a large portfolio of SMB hotel accounts to ensure continued satisfaction and utilization of Canary products. Utilize automated tools and scaled outreach methods to identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics across a broad base of accounts, identify common areas for improvement, and develop scalable action plans to increase customer success for SMB partners, • Customer Expansion: Proactively identify opportunities for product expansion within existing SMB accounts, collaborating with sales teams to drive upsell and cross-sell initiatives through targeted, technology-driven campaigns, • Relationship Management: Build and maintain relationships with key stakeholders at client hotels through efficient and intentional scaled communication, leveraging digital channels and automated touchpoints, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to a wide range of SMB customers through self-service resources and automated communications, • Issue Resolution: Act as a point of contact for common customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution for SMB accounts, often guiding customers to self-serve solutions, • Scaled Engagement: Employ technology and automation to produce meaningful customer touchpoints that are scaled yet intentional, ensuring a consistent and valuable experience for a high volume of accounts.Qualifications, • Bachelor's degree (BS/BA), • 3-4 years of proven experience in account management or customer success, preferably within a high-volume B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, particularly in a low-touch, high-volume model, • Excellent communication skills, with an emphasis on written and digital communication for scaled engagement, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, utilizing CRM and customer success platforms, • Proficiency in leveraging technology (e.g., CRM, customer success platforms, marketing automation tools) to manage customer relationships at scale

Job Description Mina Group is an industry-leading hospitality group led by James Beard Award-winning chef Michael Mina. We manage more than 40 concepts across the US, partnering with numerous industry leaders including the Four Seasons, MGM hotels, JW Marriott, and Regent Hotels. Our goal is to elevate the craft of hospitality by delivering one-of-a-kind memories to our guests. We will recruit and develop leaders who share our obsession with hospitality and embrace our values of empathy, adaptability, and selflessness. About the Role: Responsible for assisting with management coverage at all restaurants, where there is a shortage of management or management transition. Also, coordinates, supervises, trains, and assists in all operational areas during new restaurant openings and at existing Mina Group restaurants. Applicants must be open to relocation. What we offer: • Competitive salary and great benefits including medical, dental and vision coverage for eligible employees, • 401K with 3% company match, • Bonus programs, • Cell phone reimbursement, • Pre-tax commuter benefits, • Delicious daily family meal, • Up to 50% meal discount at Mina Group restaurants, • Flexible schedules, • Fun, dynamic, and innovative atmosphere A detail-oriented Hospitality leader who will be a hands-on mentor in the dining room with the ability to adapt quickly to changes and create an amazing experience for both our guests and our staff. You will lead all front-of-house operations, providing insight and guidance to every member of the team, working closely with the assistant general manager and corporate operations teams to further the success of the restaurant. You have exceptional financial acumen, expertise in service, an impeccable eye for detail, a high level of professionalism, and you can execute the standards of a 2-star Michelin establishment. You have a proven track record of driving revenue, increasing team member engagement and retention, and developing and implementing systems What you bring to the table: • Personal Attributes, • Exceptional communication and organizational skills, • Gracious spirit of hospitality, • Intellectual curiosity and emotional maturity, • Continually strive to develop staff in all areas of food and service education, • Ability to work clean, organized, and lead a team, • Have a strong eye towards development both personal and for your team, • Professional Attributes, • Experience with various industry specific software; Restaurant 365, Micros, Toast, Open Table, Seven Rooms, Avero and others, • Adept at team building across both back and front of house, • Adaptability in both your leadership style and your business approach, • Advanced knowledge of Food and Wine. Level 1 Somm certification a big+, • Desire to teach and mentor both your staff and interns, • Basic Qualifications, • 5-7 years’ experience in a fine dining high volume restaurant, with at least 4 years in a leadership role, • Hospitality degree preferred, • Knowledge of safety and hygiene protocols, • Working knowledge of HR practices and labor laws, • Ability to frequently lift up to 40 pounds, • Have the stamina to work in excess of 40 hours per week Travel: There will be extensive travel required to perform the essential job functions. Travel requirements will be to the discretion of Mina Group. This includes travel to certain restaurants for extended periods of time, to assist with manager coverage during transitions as well as during restaurant openings. Timeframe and Initiative: The Restaurant Excellence Team (REX) provides leadership candidates the opportunity to be fully trained in MINA Group standard operating procedures, systems, and concepts through assignments at multiple locations with the goal of taking a leadership position at a MINA Group restaurant in a full-time capacity. While individual development and management vacancies may affect timing, our expectation is that REX members will assume a full-time position at any one of our outlets within 12-18 months from their hire date. Salary for this role is $90,000-100,000 moving to $110,000-$130,000 after moving to a portfolio property. The Mina Group, LLC and its affiliates are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and other aspects of employment, please contact Mina Group Human Resources by emailing .

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role The Customer Marketing Manager at Canary will be responsible for driving customer expansion (cross-sell), advocacy and retention within our existing customer base. This role is critical for expanding and maximizing Customer Lifetime Value (CLV). You will own the strategy and execution of multi-channel lifecycle campaigns, including in-product communications, digital channels and email. The role will also have a strong emphasis on creating efficient sales-marketing motions within the Customer Success (CS), Sales Development Representatives (SDR), and Account Executives (AE) teams. This is a pivotal role for a data-driven marketer who excels at creating personalized customer journeys and collaborating across departments.Responsibilities • Cross-Sell & Upsell Campaigns:, • Design and execute cross-sell campaigns aimed at driving the adoption of additional Canary products or feature upgrades, including product launches, utilizing user date to inform campaigns., • Work closely with Product Marketing and Sales to define value propositions and create campaign assets (emails, in-product notifications, targeted ads) that drive expansion revenue., • Sales Motion & Enablement:, • Establish and optimize a cohesive sales motion for customer accounts by partnering closely with CS, SDRs and AEs., • Develop playbooks, content, and alerts for CS and Sales teams to identify and act on expansion opportunities and at-risk accounts., • In-Product & Multi-Channel Marketing:, • Own the strategy and execution of in-product communications (e.g., modals, banners, feature announcements) to drive product adoption and promote marketing campaigns., • Manage execution across external channels including email, customer events, and targeted digital advertising., • Customer Advocacy & Retention:, • Manage programs to capture customer success stories, case studies, video testimonials, and online reviews., • Expand and manage loyalty/referral programs to increase retention and advocacy., • Customer Lifecycle & Segmentation:, • Develop and manage comprehensive customer lifecycle marketing programs (onboarding, adoption, retention, advocacy) across multiple channels., • Utilize customer data and segmentation to personalize messaging and campaigns, ensuring the right message reaches the right user at the right time.Qualifications, • Bachelor's degree in Marketing, Communications, Business, English or a related field., • 5+ years of progressive experience in marketing, with a minimum of 2 years specifically in Customer Marketing or Lifecycle Marketing preferably in a B2B SaaS environment., • Hospitality Tech experience is a strong bonus., • Proven experience designing and executing cross-sell campaigns with measurable revenue impact., • Demonstrated success working with Customer Success, Sales (SDRs/AEs), and Product teams to create integrated go-to-market motions., • Deep familiarity with multi-channel execution, including with marketing tools (e.g. Marketo, Salesforce, LinkedIn, Meta) as well as digital tools., • Analytical mindset with a proven ability to measure campaign performance, derive insights from customer data (usage, retention, CLV), and iterate based on results.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAt Canary Technologies, we’re redefining how hotels and guests connect — and AI is at the heart of that transformation. Our mission is to power every guest–hotel interaction with intelligent, personalized communication that feels natural, intuitive, and seamless.As a Senior Product Manager on the AI Guest Communications team, you’ll lead the development of innovative, AI-powered guest experiences across a variety of channels. You might be scaling a core product to new global markets or launching new AI-powered communication touchpoints — wherever you focus, your work will directly shape the future of how hotels engage with their guests.We’re looking for an entrepreneurial product leader who thrives in fast-paced environments, knows how to drive clarity from ambiguity, and brings strong product judgment, technical curiosity, and storytelling skills. You’ll work cross-functionally with Engineering, Design, GTM, and Customer Success to deliver high-impact solutions that improve hotel operations and elevate the guest experience.Responsibilities • Own the end-to-end product lifecycle for AI-powered guest communication experiences — from strategy and roadmap to execution and iteration., • Help expand and deepen our communication capabilities across multiple touchpoints, unlocking new ways for hotels to engage guests more efficiently and personally., • Collaborate with Engineering and Design to ship intuitive, technically sound products that work reliably for guests and hotel staff., • Partner with GTM, Marketing, and CS to define product narratives, support global rollouts, and turn feedback into actionable improvements., • Build empathy for hotel staff and guest needs through research, usage data, and customer conversations., • Prioritize ruthlessly and use data, intuition, and storytelling to align stakeholders and move quickly., • Stay current on trends in AI, messaging, automation, and hospitality tech — and bring creative ideas into the product., • Be a key voice in the company for what “excellent” looks like in modern guest communication.Qualifications, • 5+ years of product management experience, ideally in B2B SaaS, with a proven track record of launching successful features that drive measurable results, • Strong product intuition and customer empathy—you can identify valuable problems and craft elegant, effective solutions, • Experience working on messaging platforms, communication tools, or workflow automation is a strong plus, • Bonus: Experience with AI/ML products or in the hospitality industry, • Data-informed but customer-obsessed—you use metrics to guide prioritization and feedback to shape product direction, • A collaborative mindset—you work seamlessly with Engineering, Design, and Go-To-Market teams to drive outcomes, • Comfortable working in a fast-paced, high-growth startup environment with shifting priorities and high expectations

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe're seeking a passionate and results-driven Growth Marketing Manager to drive measurable impact across growth marketing channels and elevate our brand storytelling. This is a pivotal role for a creative who thrives in bringing new concepts to life, optimizing for performance, and building a consistent brand voice for a B2B audience. This is a hands-on role, bridging strategic creative vision with tactical execution, working closely on growth campaigns and linking together growth marketing, product marketing and sales. This role involves both strategizing and managing campaigns across different channels - including email marketing, paid digital, event/trade show promotion - and synthesizing campaigns with sales efforts. The ideal candidate will possess strong creativity, organizational skills and a good understanding of performance marketing.Responsibilities • Copywriting & Messaging Development, • Craft clear, concise, and persuasive copy for a variety of digital marketing assets, including ad headlines and descriptions, email subject lines and body copy, social media posts, and short video scripts, • Iterate on copy based on performance data and feedback to continuously improve engagement and conversion rates, • Ensure all written content aligns with our brand voice, messaging hierarchy, and SEO best practices where applicable, • Creative Strategy & Execution (Digital Focus), • Lead the ideation, development, and execution of compelling creative concepts for all digital marketing channels, with a strong emphasis on email campaigns, video content, and digital advertisements (e.g., Google Demand Gen, Adwords, LinkedIn Ads, Meta Ads), • Translate marketing objectives, audience insights, and product value propositions into engaging visual and written content that resonates with our audience and drives action, • Oversee the end-to-end creative production process, from brief development and conceptualization to final asset delivery, ensuring brand consistency and quality across all touchpoints, • Content & Campaign Leadership, • Collaborate closely with our in-house content team, design team and product marketing team to ensure creative aligns with campaign goals, messaging frameworks, and demand generation objectives, • Provide clear creative direction and feedback to internal and external designers, videographers and other creative resources, • Manage creative calendars and workflows for timely delivery of all assets, • Messaging Efficacy & Optimization, • Crucially, establish and track key metrics (e.g., A/B tests, CTR, conversion rates, engagement, open rates, video watch time, form completions) to measure the effectiveness of all creative assets and messaging across channels, • Conduct regular performance analysis of creative campaigns, identifying opportunities for testing and optimization to improve ROI and lead quality, • Leverage data and user feedback to inform creative iterations and best practices for future campaignsQualifications, • Bachelor's degree in Marketing, Communications, Design, or a related field, • 3-7+ years of progressive experience in creative roles within marketing, with at least 2-3 years in a managerial capacity, preferably in a B2B SaaS or tech environment, • Proven expertise in copywriting for digital channels, demonstrated through a strong portfolio showcasing effective ad copy, email campaigns, and marketing collateral, • Demonstrated expertise in crafting high-performing copy for Email Marketing, Digital Advertising, and.Video Content, • Experience in conceptualizing and directing video assets for various marketing funnel stages (e.g., explainer videos, testimonials, short-form ads), • Analytical mindset with a proven ability to measure creative performance, derive insights, and iterate based on data (e.g., A/B testing frameworks, understanding of web analytics, ad platform reporting)

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role Canary Technologies is hiring a Senior Product Manager, Mobile to lead and scale our mobile portfolio: our native guest app, the hotel Staff App, and our developer SDKs. You will evolve these products, strengthening their reliability, performance, and usability while expanding capabilities that drive measurable business impact. Partner closely with Design and Engineering to ship best-in-class iOS and Android releases, improve SDK developer experience and documentation, and ensure mobile continues to be a strategic growth lever for Canary. Own outcomes that matter for hotels and guests, balancing usability, performance, and platform constraints.Responsibilities • Steward and scale our mobile portfolio: native guest app, Staff App, and developer SDKs, with a clear multi-quarter roadmap, • Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability, • Lead execution on our guest and staff-facing mobile capabilities including authentication, messaging, payments, offline support, and notifications, • Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU), • Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage, • Collaborate with Platform, Payments, and Integrations teams to unlock mobile-first experiences powered by Canary’s core services, • Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings, • Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)Qualifications, • Required Experience, • 6+ years in Product Management with 3+ years working on native mobile apps and/or SDKs, • Proven track record shipping high-quality iOS and/or Android features end-to-end with measurable impact, • Experience defining and delivering developer SDKs or mobile frameworks with strong docs, samples, and semantic versioning, • Familiarity with modern mobile architectures, tooling, and telemetry (e.g., Swift/SwiftUI, Kotlin/Jetpack, Gradle, Xcode, Play Console, TestFlight, Crashlytics), • Technical & Product Acumen, • Strong product sense for mobile UX including performance, accessibility, and offline-first design, • Comfort working through mobile platform constraints such as background execution, push notifications, permissions, and app store policies, • Ability to create clear API contracts, run RFCs with Engineering, and manage deprecation paths, • Data fluency; can instrument event schemas and define KPIs for adoption, stability, and engagement, • Leadership & Communication, • Excellent written and verbal communication with engineers, designers, GTM, and external partners, • Demonstrated success leading cross-functional work in fast-paced environments with high ambiguity, • Customer empathy for hotel staff workflows and guest journeys; can translate insights into mobile-first solutions, • Preferred Qualifications, • Experience in hospitality, travel, or other two-sided marketplaces, • Background in payments and secure mobile data handling (PCI considerations)

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a Senior Product Manager, Enterprise to lead product initiatives targeting Canary’s most strategic customer base. In this role, you will focus on building products for the world’s largest hotel chains, creating scalable solutions that operate seamlessly across thousands of properties. You will advocate for the unique needs of global enterprise customers while working in a fast-growing startup environment. Collaboration with Sales, Marketing, Customer Success, Engineering, and Design teams is essential to deliver high-impact outcomes. If you excel at product strategy, customer empathy, technical problem-solving, and enterprise relationship-building, this position is a strong fit.Responsibilities • Manage the end-to-end product lifecycle for products used by hotel chains worldwide, from strategy and roadmap development to execution and iteration., • Collaborate with other product teams at Canary to represent enterprise customers’ needs, influence product roadmaps, and ensure that scale and quality meet the expectations of key clients., • Serve as the primary representative of the Canary product team for enterprise customers, balancing hands-on delivery with coordination across other product and engineering teams., • Partner with Sales, Marketing, and Customer Success to define product narratives, support global rollouts, and turn enterprise feedback into actionable product improvements., • Develop a deep understanding of the relationship between hotel brands and their property portfolios, identifying and delivering product solutions that add value to both parties at scale., • Prioritize effectively and use data, intuition, and storytelling to align stakeholders and drive outcomes quickly.Qualifications, • Five or more years of product management experience, ideally in B2B SaaS, with a track record of launching successful features that deliver measurable results., • Strong product intuition and customer empathy, with the ability to work within hotel corporate offices to identify value problems and deliver high-quality, scalable solutions., • Ability to perform across enterprise functions, including:Account management: Serve as the primary Canary representative on calls with enterprise customers. Solutions architecture: Communicate complex product ideas involving multiple integration touchpoints. Product analytics: Leverage BI tools, SQL, and Python for data analysis., • Demonstrated success leading large, cross-functional initiatives involving three or more engineering teams and multiple go-to-market partners., • Comfortable working in a high-growth, fast-paced startup environment with shifting priorities., • Excellent communication and stakeholder management skills, with the ability to distill complex problems into clear, actionable plans.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe're looking for a dynamic Senior Product Manager to help lead the evolution of our flagship product, the Digital Guest Journey. This role is at the heart of transforming how travelers interact with hotels, enhancing every aspect of the guest experience from the initial search to the final farewell. You'll pinpoint new opportunities and craft exceptional, intuitive solutions that delight both our clients and their guests. At Canary, our Guest Experience Platform is the backbone of our promise to empower hoteliers, allowing them to enhance revenue, improve staff efficiency, and achieve unparalleled guest satisfaction. Our platform stands out for being entirely web-based, mobile-friendly, and designed with an intuitive, user-friendly interface that caters to all levels of tech expertise. If you have a creative mindset, a passion for customer service, and a penchant for innovation, we'd love for you to apply. Join our pioneering team and help shape the future of hotel guest experiences. Responsibilities • Lead the ideation, technical development, and launch of innovative product solutions across the digital guest journey, • Work closely with engineering, design, marketing, sales, and other teams to bring products to market and develop and grow business opportunities, • Define and analyze metrics that inform the success of products, ensuring our solutions meet the highest standards of quality and user experience, • Understand Canary Technologies' strategic and competitive position and deliver products that are recognized best in the industry, • Conduct extensive user research and gather feedback to deeply understand the needs and challenges of both guests and hotel partners, • Make product decisions based on detailed analysis and a deep understanding of the market, user needs, and hospitality technology trends, • Foster a culture of innovation and continuous improvement, encouraging the team to think big and take calculated risksQualifications, • 5+ years of experience in product management, with a proven track record of successfully launching and managing user friendly digital products, • Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions, • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels, • Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment

Four Seasons - 706 Mission St [Custodian / Porter / Cleaner] As a Residential Public Area Attendant at Four Seasons, you'll: Clean and maintain all public areas in the residential building; Ensure all common spaces are presentable and welcoming for residents and guests; Vacuum, dust, and sanitize su

*Client is Meta *will be testing out there AR/VR devices *On-site in SF *4 week long contract *Must own a Car *Must be in SF area Must Haves: • Ability to walk up to 8-12 miles a day, • Good level of fitness: able to walk, jog on city terrain, possibly including hills, • Capable of working on a computer and/or phone for extended periods, • High-level of verbal and written communication skills using email, instant messaging, and video conferencing (similar to Zoom or Slack), • Mature and confident interpersonal skills with the ability to explain technical concepts to anyone • Understanding of deadlines and milestones with the ability to prioritize and multitask, • Ability to read, comprehend, and follow documented procedures and escalate any questions/concerns, • Comfortable with Google Workspace (Docs, Sheets, Slides) and working on Android/iPhone and MacOS Day to Day: Do you enjoy AR VR technology? Do you have experience working on small scale research projects? Do you like to walk and explore your home city? Insight Global Evergreen is working with an AR VR technology leader in multiple locations throughout the US. We are looking for entry-level data collectors who will use Prototype and Consumer-level AR VR devices to collect data at real-world locations within four U.S. Cities during the Fall/Winter seasons. This is a short-term project with an estimated duration of no more than 2-months. Responsibilities: This position supports research into the GPS accuracy for Meta’s next generation AR devices. Data Collectors will be walking around the downtown home cities on prearranged paths and while using these prototypes. In general, the following responsibilities are expected but not limited to: • Retrieve and transport prototypes from our office/personal assigned inventory to indoor/outdoor locations • Set up prototypes and associated software using instruction manuals and training • Use prototype devices to collect data using a defined set of standard operating procedures and predetermined paths • As necessary, communicate to the public about the project using pre-authorized, NDA approved scripts • Review data using embedded software, checking for any issues and recollecting if required • Upload data to company servers through the use of client-provided laptops Pay rate: $22/hr

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a Design Lead to join a team of dedicated product designers and help elevate our product suite to the next level. This role offers the opportunity to shape the design direction of a high-impact, fast-scaling product used by millions of guests and hotel customers around the world. As a design leader, you will drive the full lifecycle of product design, from user research and data analysis to crafting high-fidelity prototypes and implementing scalable design systems. We’re looking for a design professional who combines strategic thinking with executional excellence. You’ll lead design initiatives that shape the future of our product suite and help to establish a culture of design excellence across the company. This is a unique opportunity to make a significant impact in the hospitality technology space, improving the way hotels operate and enhancing the guest experience globally. Come join us and build products that users love, with a company that values your expertise and creativity. Responsibilities • Lead Design Execution: Manage the full design lifecycle, including research, UX flows, interaction design, visual design, and prototyping, delivering intuitive and visually compelling experiences, • Mentor and Develop: Work with a team of designers, fostering their growth and ensuring the delivery of high-quality work. Promote a strong design-first culture, • Establish Standards: Build and maintain scalable design systems and style guides that ensure consistency and enable innovation across products, • Conduct Research: Leverage user research and data analysis to inform design decisions, creating user journeys, personas, and actionable insights aligned with product hypotheses, • Collaborate Cross-Functionally: Partner closely with Product, Engineering, and other teams to deliver solutions that balance user needs, technical feasibility, and business objectives, • Embrace Iteration: Work in an agile, iterative environment, delivering incremental improvements while progressing toward the ideal design vision, • Communicate Effectively: Clearly articulate design concepts and strategies to align teams and stakeholders, fostering understanding and enthusiasmQualifications, • 8+ years of experience in product design, with a focus on developing software solutions across mobile and web surfaces, • Proven experience leading impactful design projects, including expertise in user research, UX/UI design, and building scalable design systems, • Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and Miro.A portfolio showcasing high-quality, user-centered design work across the product lifecycle, • Experience mentoring designers and fostering team growth, with the ability to provide constructive feedback and drive high standards, • Strong communication skills to articulate design decisions and collaborate with cross-functional teams

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is transforming how hotels operate and how guests experience their stay. As Head of Design, you will set a compelling multi‑year design vision and turn bold ideas into durable outcomes that customers feel and the business can measure. You’ll operate at the intersection of strategy and execution: creating clarity from ambiguity, rallying cross‑functional teams, and holding a high bar for craft, accessibility, and reliability. You will treat our design portfolio like a business by owning the KPIs, making focused bets, and iterating quickly based on customer truth and data. If you love raising the bar, inspiring teams, and shipping work that changes trajectories, this role is for you.Responsibilities • Own the end-to-end design strategy across product surfaces spanning Arrivals & Departures, Guest Communications, Payments, and Mobile., • Build, mentor, and manage a high-performing team of designers and researchers. Establish clear career paths and a strong design culture., • Define and evolve Canary’s design system and component libraries across web and mobile. Ensure consistency, quality, and velocity., • Partner with PM and Eng leads to shape problem definition, roadmap, and scoping for initiatives. Drive clarity and outcomes., • Raise quality through strong critique, design reviews, and mechanisms for usability, accessibility, and brand expression., • Lead research and discovery to deeply understand guest, staff, and enterprise stakeholder needs, translating insights into clear product decisions., • Collaborate with Enterprise and Customer Success teams to support chain-wide rollouts and brand standards for global hotel groups., • Establish operational practices for design planning, capacity, and measurement. Instrument the experience to quantify impact., • Represent Design in exec forums. Communicate strategy, tradeoffs, and results with clear narratives and artifacts.Qualifications, • 8+ years in Product Design with 3+ years leading teams directly. Experience operating in B2B or B2B2C SaaS preferred., • Portfolio demonstrating end-to-end systems thinking, exceptional product craft, and shipped work at scale across web and mobile., • Proven ability to recruit, develop, and retain diverse design talent. Strength in feedback, coaching, and org-building., • Strong partner to Product and Engineering. Comfortable in ambiguity, rapid iteration, and enterprise constraints., • Fluency in design systems, accessibility, UX research methods, and experimentation. Familiarity with analytics tools., • Excellent written and verbal communication. Able to align executives and cross-functional partners around crisp narratives and metrics.

Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners throug

Four Seasons - 757 Market Street [Guest Service / Front Desk Agent] As a Concierge at Four Seasons, you'll: Assist guests with check-in and check-out procedures; Provide personalized recommendations for dining, entertainment, and local attractions; Arrange transportation and reservations for guests;

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe're seeking an innovative and visionary Product Lead to oversee our flagship offering: the Digital Guest Journey product. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As the Product Lead, you'll be entrusted with the roadmap, evolution, and success of the product, ensuring it remains at the cutting edge of industry trends and consistently delights our partners and their guests. We are at an exciting juncture in our journey: Wyndham Hotels, a global leader in the hospitality industry, has chosen Canary Technologies to power their digital guest experience. This collaboration has accelerated our mission and expanded our reach, placing even greater emphasis on the continued excellence and evolution of our Digital Guest Journey product. As the Product Lead for this offering, you will be at the helm of this transformation, shaping the way millions of travelers globally interact with hotels in the digital age. You will be entrusted with the roadmap, evolution, and success of the product, ensuring it exceeds the expectations of our esteemed partners, like Wyndham, and consistently delights travelers worldwide.Responsibilities • Own and define the product strategy and roadmap for the Digital Guest Journey, ensuring alignment with Canary Technologies’ broader vision and objectives., • Collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to drive product development and enhancements., • Gather and prioritize product requirements from stakeholders, both internal and external, transforming insights into actionable features., • Lead user research initiatives to continually understand and address the pain points, needs, and desires of both our hotel partners and their guests., • Analyze product performance metrics, customer feedback, and market trends to inform product iterations and enhancements.Qualifications, • 7+ years of experience in product management, with a proven track record of successfully launching and managing digital products., • Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions., • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels., • Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.Responsibilities • Deliver against a revenue quota, • Partner with sales development and customer renewals and success to ensure a seamless sales and customer experience, • Research and reach out to target accounts through a variety of channels--email, phone, social media, direct mail, in person meetings, etc, • Work with an SDR to qualify and set up inbound meetings, • Help develop an outbound sales process that enables us to scale, • Leverage Salesforce for lead and pipeline management, and sales forecastingQualifications, • 2+ years of experience in a closing role, • Prior experience as an SDR preferred, • Prior experience selling software, • Experience using Salesforce and other tools like Salesloft and OutreachThe range for our SF office for this role is $125,000-$145,000 annualized on-target-earnings. This is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn a discretionary bonus and/or equity. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary is at the forefront of providing AI-powered technology solutions to the hospitality industry. Our mission is to help hotels modernize operations, enhance guest experiences, and drive business results through intuitive, digital-first products. Our innovative platform is trusted by hotels worldwide for its ability to streamline operations and improve guest satisfaction. We are looking for a Product Manager to join our growing team. In this role, you’ll collaborate closely with Engineering, Design, and Go-To-Market teams to build and launch products that solve real customer problems and drive business impact. This role offers the opportunity to work on a variety of exciting parts of the hotel technology ecosystem, including guest communication, digital check-in, payments, upsells, and more. We’ll plug you into the right product area based on your strengths, interests, and the evolving needs of the business. If you have at least 2 years of product management experience, a strong customer focus, and a passion for building technology products, we’d love to hear from you.Responsibilities • Contribute to the product vision, roadmap, and execution by collaborating with cross-functional teams to prioritize and deliver high-impact features, • Work with Engineering and Design to create intuitive and reliable user experiences, • Partner with Sales, Customer Success, and Marketing to support product launches, gather feedback, and drive adoption, • Conduct customer research, analyze product usage, and synthesize insights to inform product decisions, • Define and track key product success metrics to measure impact and guide future improvements, • Stay current on industry trends, market needs, and emerging technologies relevant to our customersQualifications, • Minimum of 2+ years of product management experience in a technology-driven environment. We are not considering candidates without prior product management experience, • Strong problem-solving skills and a customer-centric approach—you seek to understand pain points and deliver practical, effective solutions, • Experience working with Engineering and Design teams to bring products to market, • Ability to manage multiple priorities and make thoughtful tradeoffs in a fast-paced, high-growth environment, • Strong communication skills with the ability to collaborate effectively across teams and with external stakeholders

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a highly skilled and experienced Director of Customer Success to lead our Customer Success team. The Director of Customer Success will be responsible for overseeing a team of Customer Success Managers (CSMs) who are crucial in ensuring customer retention and maximizing customer lifetime value post-product adoption. This role demands a proven leader with a strong emphasis on people management, professional development, and coaching to foster a high-performing and engaged CSM team.Responsibilities • Lead, mentor, and develop a team of Customer Success Managers, ensuring their continuous professional growth and skill enhancement, • Drive customer retention strategies and initiatives, ensuring high levels of customer satisfaction and loyalty, • Oversee the entire customer lifecycle post-product adoption, ongoing engagement, and renewals, • Develop and implement best practices for customer success, including playbooks, processes, and tools to optimize team efficiency and effectiveness, • Collaborate cross-functionally with sales, product, and marketing teams to align customer success initiatives with overall business goals, • Analyze customer data and feedback to identify trends, areas for improvement, and opportunities for proactive engagement, • Establish and track key performance indicators (KPIs) for the Customer Success team, regularly reporting on progress and outcomes, • Foster a culture of continuous learning, collaboration, and customer-centricity within the team, • Stay informed about industry trends and best practices in customer success to drive innovation and maintain a competitive edge.Qualifications, • Minimum of 5+ years of experience in customer success, account management, or a similar client-facing role, with at least 2+ years in a leadership or management position, • Proven track record of successfully leading and developing high-performing customer success teams, • Strong analytical skills and an aptitude for understanding and leveraging data to drive decision making, • Exceptional interpersonal and communication skills, with the ability to build strong relationships with both internal and external stakeholders, • Excellent coaching and mentoring abilities, with a passion for developing talent, • Experience with CRM software (e.g., Salesforce) and customer success platforms (e.g., Gainsight, ChurnZero)

The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience.

Job DescriptionTransforming the lives of those affected by severe mental illnessAt Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation's top academic medical centers we've pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams — including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists — work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients' well-being, we help them not just survive, but truly thrive.Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems including NewYork-Presbyterian, Stanford Healthcare, and Cedars-Sinai, underscoring our commitment to fundamentally transforming mental health care delivery at scale. The Team: At Amae we are a collective of healthcare leaders and technologists on a mission to create a radically different patient-first behavioral health care model that truly transforms patient's lives by integrating care delivery, patient experience, cutting edge technology and research. Join a team of operators, builders and technologists from One Medical, Forward Health, Stanford, UCLA, Hinge Health, Palantir, The Four Seasons, and Brightline as we redefine care for the most vulnerable populations - across the nation, at scale. The Opportunity: As we expand our ability to care for complex patient populations, the core teams that support this work are also growing! We are seeking an Associate Software Engineer to help build and scale Amae Health's patient and clinic facing technology platform. Central to shaping how patients and families access our precision psychiatry services, this role is fundamental to ensuring our solutions are both technically robust and adaptable to the evolving needs of care. As part of the technology team at Amae , you'll help define how software development 3.0 can be harnessed responsibly in healthcare to expand access to life-changing care. About You: You're a full-stack engineer who thrives at the intersection of traditional engineering best practices and the emerging AI-native development paradigm. You're fluent in writing and reviewing production-grade code, but you also bring discernment and pragmatism in how to integrate AI-generated code into a secure, reliable product. You're equally comfortable architecting backend systems as you are collaborating on frontend experiences. You take pride in mentoring peers, raising engineering standards, and ensuring code quality across the stack. You're energized by the fast pace of early-stage work and motivated to build systems that directly improve mental health outcomes for patients and families. What you'll work on: Full-Stack Development • Lead design, implementation, and review of features across the stack, with emphasis on scalable, secure, and maintainable architecture., • Build backend services, APIs, and frontend interfaces that power the patient experience., • Leverage LLMs and AI-native tooling to accelerate development while maintaining rigorous standards., • Apply strong code review practices to both human- and AI-generated contributions, ensuring correctness, security, and long-term maintainability., • Partner with product, design, and clinical teams to translate mental healthcare needs into intuitive software., • 1+ years of professional software engineering experience, with proven full-stack contributions, • Strong fundamentals in modern backend (Node.js, Python, or similar) and frontend frameworks, with Next.js experience preferred, • Deep familiarity with cloud-native environments (AWS & Vercel), • Pragmatic approach to code review: able to spot issues in both human- and AI-generated code, and guide teams toward best practices, • Excitement about "software development 3.0"—working AI-native, but with the maturity to know when traditional approaches are required, • Collaborative, mission-driven mindset, motivated to improve mental health outcomes at scale, • This is a full-time in person role based in our San Francisco or Manhattan officesWhat we provide:, • Health Insurance: Comprehensive medical, dental & vision plans, • Competitive compensation, • Employee Assistance Program, • 401(k), • FSA & HSA savings programs, • Short & long-term disability, • Pre-tax commuter assistance program, • Unlimited paid time off (PTO), • Parental Leave - 12 weeks for birth and non birth parent Base salary range for this role is $115,000 to $155,000 per year based on a full-time schedule and the compensation package will include equity. Actual compensation packages are based on several factors that are unique to each candidate's experience and professional leveling and it is not typical for an individual to be hired at or near the top of the range. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications, degrees, licensures, and specific work location. More About Amae:'Amae', pronounced 'Ah-mai', is a Japanese concept meaning the need to be in good favor with, and the ability to depend on, the people around oneself. It reflects our core belief that a strong support system is essential to build people up, strengthen their will to carry on and even to thrive in life. This mentality applies across our whole company – from the patients we serve to the team we're building.We're a Public Benefit Corporation (PBC) that provides outpatient psychiatric and primary care health services through value-based care arrangements. Our model's success is predicated upon achieving outcomes for our patients, not on the volume of services provided.Amae Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

Residential Public Area Attendant. The Residential Public Area Attendant is responsible for keeping all residential common areas, both interior and exterior, in addition to the administrative areas clean and well stocked. Cleans and self-inspects public areas as assigned and in accordance with Four

Room Attendant / Cleaner] As a House Attendant at Four Seasons, you'll: Maintain cleanliness and organization of guest rooms and public areas; Assist with laundry services and restocking amenities; Provide exceptional customer service to guests by fulfilling requests and addressing concerns promptly

Four Seasons - 757 Market Street [Guest Service / Concierge] As a Front Desk Receptionist at Four Seasons, you'll: Greet guests with a warm smile and check them in efficiently; Answer phone calls and assist with reservations and inquiries; Maintain a clean and organized front desk area; Provide exce

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleIf you're interested in working with us but don't see the right job posted for your skill set, please apply to this listing by submitting your resume! We’re always looking to add hard-working, talented members to our team. One of our Talent Acquisition team members will reach out to you if there's a fit for any of our upcoming roles.We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a visionary Technology Partnerships Lead to spearhead our integration ecosystem and drive strategic alliances with Property Management Systems providers, payment processors, and other critical technology partners. This role is crucial for expanding our market reach, enhancing our product capabilities, and creating seamless integrations that deliver exceptional value to hotel customers. You will identify and prioritize strategic opportunities, negotiate complex agreements, and work cross‑functionally to deliver high‑quality integrations that strengthen Canary’s position as the preferred hospitality technology platform.Responsibilities • Partnership Strategy & Development:, • Develop and execute a comprehensive partnership strategy aligned with Canary’s business objectives and product roadmap., • Identify, evaluate, and prioritize opportunities with PMS providers, payment processors, and hospitality technology vendors through market and competitive analysis., • Build relationships with key decision‑makers at target partner organizations., • Partnership Execution & Management:, • Lead end‑to‑end negotiations, including commercial terms, technical requirements, and legal agreements., • Develop joint business plans with strategic partners, including revenue targets, integration roadmaps, and go‑to‑market strategies., • Manage a portfolio of existing partnerships and drive mutual success and expansion opportunities., • Track and report performance metrics such as integration adoption, revenue impact, and customer satisfaction., • Technical Integration & Product Collaboration:, • Collaborate with engineering and product to define integration requirements and technical specifications., • Oversee technical onboarding for new partners to ensure smooth and timely integrations., • Partner with product management to prioritize partnership‑driven features and enhancements., • Serve as the internal advocate for partner needs and feedback., • Cross‑functional Leadership:, • Partner with sales and customer success to leverage partnerships for acquisition and retention., • Collaborate with marketing on co‑marketing initiatives, joint case studies, and announcements., • Work with legal and finance on agreements, revenue sharing models, and compliance., • Present partnership updates and recommendations to executive leadership., • Market Presence & Industry Relations:, • Represent Canary at industry events, conferences, and partner meetings., • Strengthen Canary’s reputation as a preferred integration partner within hospitality tech., • Stay current on industry standards, emerging technologies, and regulatory changes affecting hospitality payments and integrations.Qualifications, • Required Experience:, • 5+ years in strategic partnerships, business development, and/or product management, ideally in hospitality tech, SaaS, or fintech., • Proven track record negotiating and managing complex B2B partnerships that drive meaningful business results., • Experience with APIs, technical integrations, and modern software architecture., • Strong understanding of the hospitality technology landscape, including PMS systems, payment processing, and hotel operations is preferred., • Technical & Business Acumen:, • Ability to communicate technical concepts clearly to technical and non‑technical stakeholders., • Experience with payment technologies and PCI considerations is highly desirable., • Strong analytical skills to evaluate opportunities based on market potential, technical feasibility, and strategic fit., • Experience building business cases, financial models, and ROI analyses., • Leadership & Communication:, • Exceptional communication and presentation skills with the ability to influence and build consensus across all levels., • Strong project management skills and the ability to manage multiple complex partnerships simultaneously., • Demonstrated success operating in a fast‑paced, ambiguous environment and leading cross‑functional initiatives., • Preferred Qualifications:, • Existing relationships with major PMS providers, payment processors, or hospitality technology vendors., • Experience with marketplace or platform business models.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated Sales Development Representative (SDR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at fast-paced tech company. This role will provide a career path in outbound sales for talented individual. A successful candidate will have a positive phone presence, fluid and able to think on your feet, while presenting a confident pitch to engage the opportunity. You’ll bring strong mentality to each day and be open immediately apply advice. If you feel that you understand this role and are prepared to take on this crucial responsibility, we would love to work with you.Responsibilities • Conduct persistent outreach to targeted prospects (dials/email), • Communicate our value proposition to decision makers and qualify them for potential sales opportunities, • Deliver against a quota for qualified leads, • Leverage prospecting tools to research companies and identify key decision makers, • Collaborate closely with our Account Executives to help them close accounts and accelerate pipeline growth, • Contribute towards optimizing our approach towards sales development to drive ongoing improvement, • Leverage Salesforce for lead and pipeline management, and sales forecasting, • Participate in knowledge sharing, training updates and process optimizationQualifications, • 1+ years of work experience, • Prior experience as an SDR (preferred but not required), • Prior experience in hospitality, software, or sales (preferred but not required)Ability to adapt easily to new situations and eager to learn/contribute, • Experience qualifying leads (preferred), • Excellent verbal and written communication skills, • Grit – dialing and being an SDR takes emotional strength and you either have it or you don’t, • Determined to exceed goals on a weekly basis and have self-accountability, • Assertive, persistent, persuasive and a good listener

Four Seasons - 757 Market Street [Housekeeper / Cleaner] As a Guestroom Attendant at Four Seasons, you'll: Clean guest rooms thoroughly, ensuring all amenities are stocked and room is presentable; Assist guests with any requests or inquiries, providing exceptional customer service; Maintain inventor

Four Seasons Hotel San Francisco at Embarcadero is looking for an. Four Seasons can offer what many hospitality professionals dream of - an opportunity to build a life-long career with global potential and a real sense of pride in work well done. Learn more about what it is like to work at Four Seas

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Located in the heart of the city on Market Street, Four Seasons Hotel San Francisco offers unparalleled access to dynamic SoMa, the Moscone Cen

As the world's premier luxury hospitality brand, Four Seasons is known for offering experiences of exceptional quality and creating enduring value-supported with a deeply instilled ethic of personal service. Four Seasons is an Equal Opportunity, Affirmative Action employer. Four Seasons is powered b

Four Seasons - 757 Market Street [Restaurant Associate / Greeter / Team Member] As a Host/ess at Four Seasons, you'll: Greet guests with a warm smile and escort them to their tables; Ensure all guests are seated in a timely manner and provide menus; Take reservations over the phone and manage the wa

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square

Four Seasons Hotel San Francisco at Embarcadero is looking for an On-Call House Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set for

Four Seasons is powered by our people. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the C