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Medical Accounts Receivable Specialist. Responsibilities include but are not limited to; Responsibilities - Conduct medical collections for outstanding accounts, ensuring timely payments and resolution of billing discrepancies. - Utilize knowledge of medical terminology to accurately review and update patient records. - Apply expertise in ICD-10 coding to ensure proper coding and billing procedures. - Handle outpatient billing processes, including CPT coding, to facilitate accurate reimbursement. - Demonstrate strong communication skills when interacting with patients, insurance companies, and healthcare providers. - Collaborate with team members to optimize medical billing procedures and enhance overall efficiency. - Utilize computer networking systems to access and update electronic medical records efficiently.
We're seeking an experienced Account Manager to join our fast-growing team working with home healthcare organizations across the US. In this role, you'll own end-to-end relationships with healthcare providers who employ anywhere from 50 to 5,000+ employees. The ideal candidate thrives on helping clients achieve their business goals through technology adoption and program optimization. You'll work closely with home care and home health agencies to understand their unique challenges around employee engagement, retention, and performance - then partner with them to implement effective solutions. Key Responsibilities: - Own full lifecycle of client relationships from onboarding through ongoing success - Analyze client metrics and provide strategic recommendations - Configure and optimize client programs based on their specific objectives - Serve as trusted advisor to client stakeholders - Drive product adoption and engagement - Identify expansion opportunities within accounts ** Requirements:** - 3+ years of account management or customer success experience - Strong analytical and problem-solving abilities - Excellent communication and relationship building skills - Experience working with healthcare organizations preferred - Ability to understand client business needs and translate them into actionable plans - Track record of retaining and growing strategic accounts This is an opportunity to make a meaningful impact helping healthcare providers better engage and retain their essential workforce. If you're passionate about client success and ready to own strategic relationships, we'd love to talk with you.