Hospitality industry jobs in New York, NYCreate job alerts

Job Title: Customer Service & Operations Associate $16-18 Hourly Full time and part time shifts available Location: Coney Island Job Summary: As a Customer Service & Operations Associate at our dry cleaning and laundry store, you will be the primary point of contact for customers, managing their orders and ensuring a smooth and efficient experience. You’ll handle customer inquiries, process orders, manage transactions, and ensure that all operations flow seamlessly between customers and the backend services of the store. Key Responsibilities: • Customer Interaction: Serve as the first point of contact for customers, greeting them promptly and assisting with service inquiries. Provide recommendations based on customer needs and preferences. • Order Management: Take in laundry and dry cleaning orders, clearly noting customer instructions, and ensure accurate entry into our order management system. • Billing & Payment: Process payments (cash, credit, or debit) for all services rendered, ensuring all charges are correct and providing receipts as necessary. • Order Fulfillment Coordination: Track and manage customer orders from drop-off to pickup, ensuring timely completion and quality control of finished garments. • Customer Support: Address customer concerns, complaints, or inquiries, providing solutions or escalating issues as needed to management. • Inventory & Supply Management: Assist in the monitoring of store supplies (e.g., laundry products, packaging materials) and ensure adequate stock levels are maintained. • Store Organization: Maintain an organized, clean, and customer-friendly environment, ensuring all orders are properly tagged, sorted, and stored. • Communication & Scheduling: Assist in scheduling deliveries, pickups, or any special arrangements as needed for customers. • Promotions & Customer Engagement: Inform customers about special deals, promotions, or loyalty programs, while actively working to enhance the customer experience and increase store sales. Requirements: • Experience: Previous customer service experience in retail, hospitality, or a similar service industry is preferred. • Skills: Strong verbal communication, active listening, and problem-solving abilities. Basic computer skills required, especially in using point-of-sale (POS) systems and order management software. • Organization: Detail-oriented with a focus on accuracy in order handling and customer records. • Physical Requirements: Ability to stand for extended periods and handle lightweight laundry items. Must be able to move between the customer service area and the back end of the store efficiently. • Flexibility: Availability to work shifts that may include evenings and weekends, based on store hours. Key Attributes: • Excellent interpersonal skills with a friendly, positive attitude. • Ability to handle a fast-paced environment with ease. • Strong multitasking abilities and time management skills. • Proactive in identifying issues and offering solutions.

- Educate healthcare professionals: Provide information about the drugs, their medical benefits, and how they compare to competitors - Build relationships: Establish trust with healthcare professionals by building connections and demonstrating product knowledge - Stay up to date: Keep current with industry products, services, and policies - Travel: Visit healthcare facilities like hospitals, physicians, and pharmacies to share information and get orders

Job Title: Receptionist Location: Flow Day Spa, Downtown Brooklyn, NYC Employment Type: Full-Time / Part-Time About Flow Day Spa: Flow Day Spa is a welcoming and tranquil space that specializes in body and foot massages, as well as facials, designed to promote relaxation and well-being. Our commitment is to provide each client with affordable, personalized treatments in a clean, calming environment. Job Summary: We are looking for a friendly and organized receptionist to join our team at Flow Day Spa. The receptionist will be the first point of contact for our clients, helping to create a warm, welcoming atmosphere that reflects our spa’s values. This role involves managing bookings, handling client inquiries, assisting with administrative tasks, and ensuring the smooth daily operation of our front desk. Key Responsibilities: • Greet clients warmly upon arrival, check them in, and assist with any initial questions. • Schedule appointments, manage bookings, and coordinate with our team of therapists to ensure smooth operations. • Answer phone calls and respond to emails or messages, addressing client inquiries regarding services, pricing, memberships, and other details. • Handle transactions, including service payments and membership purchases. • Maintain a tidy and welcoming reception area. • Provide information on our membership packages and promotions, encouraging clients to make bookings and return visits. • Handle client feedback professionally, resolving issues or escalating as necessary. • Support the team with light administrative tasks, such as inventory checks and appointment confirmations. Qualifications: • Previous experience in a receptionist or customer service role, ideally within the wellness or hospitality industry. • Excellent communication skills, with a welcoming and professional demeanor. • Proficient in using booking and scheduling software (experience with spa or salon management software is a plus). • Detail-oriented, organized, and able to multitask in a fast-paced environment. • Passionate about wellness, with a positive attitude toward creating a relaxing experience for clients. Benefits: • Competitive hourly wage • Employee discounts on spa services • Opportunity for career growth within the spa industry • Training and support to help you excel in your role

We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills. As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Restaurant Supervisor Duties: - Assist in the hiring and training of new employees - Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff - Maintain high-quality food standards - Oversee our kitchen staff’s compliance with all health code and sanitation requirements - Provide exceptional customer service and lead staff to do the same - Respond to customer complaints quickly and resolve them effectively Restaurant Supervisor Requirements: - High school diploma or GED - Previous supervisory experience in the hospitality industry preferred - Proven ability to work in a fast-paced setting - Strong multi-tasking skills - The physical ability to remain standing for long periods of time - Exceptional organizational, communication, and customer service skills - Strong managerial skills - Working knowledge of OpenTable

Busy family owned restaurant and event space are looking for the Servers, Bartenders, Cooks and Dishwashers for PT and FT positions. Experience needed in fast-paced environments. Katch Astoria is a warm and welcoming restaurant which embraces the local community and is greatly influenced by the locals. Immediate Hiring for: Server: minimum 2+ years experience as a server Bartender: minimum 2+ years experience as bartender and server required Cook/Dishwashers : minimum 2 years experience We are seeking candidates who are looking to continue to excel in the hospitality industry. We are an ambitious, guest-focused, community venue working in a competitive, busy area. We are seeking candidates who are responsible, highly organized and professional, with a passion and a desire to be the best at providing customer service.

Job Overview: We are seeking driven and enthusiastic commission-based sales representatives to join our expanding team. The role involves selling our credit card processing and POS system solutions to a wide range of businesses. This is a highly rewarding commission-based position offering generous bonuses and ongoing residual income. Compensation: $250.00 per account signed 20% monthly residual on services Key Responsibilities: Actively prospect and generate new business by reaching out to potential clients through cold calling, networking, and other sales methods Present Mtech Distributors' credit card processing and POS system solutions to business owners, showcasing the benefits of our dual pricing models and cost-saving features Work with retail, hospitality, restaurant, and other merchant-heavy industries to tailor solutions to their needs Educate clients on how our services can streamline operations, reduce processing fees, and improve overall payment efficiency Collaborate with Mtech’s backend team to ensure smooth client onboarding and setup of credit card processing and POS systems Keep up with industry trends and new technology in the payment processing and POS sectors to offer informed solutions Achieve or exceed monthly sales targets Qualifications: Experience in sales, particularly in credit card processing, POS systems, or payment technology, is preferred Strong communication and negotiation skills with the ability to build lasting relationships Self-driven with the ability to work independently and manage your own sales pipeline Problem-solving mindset, with a focus on delivering value to clients A good understanding of payment processing, merchant services, and POS systems is a plus Benefits of Working with Mtech Distributors: High earning potential with competitive commission rates and monthly residuals Full support from our team, including technical, operational, and sales resources Opportunity to grow your business and client base with a long-term residual income stream Flexibility to set your own hours and work remotely Access to the latest innovations in credit card processing and POS technology Mtech Distributors offers unmatched support and resources to help our sales representatives thrive. Join us to take your sales career to the next level!