Trabajos hotel front desk en Elizabeth, New JerseyCrear alertas

Job DescriptionBenefits: • Employee Club Access, • 401(k), • Free food & snacks, • Health insurance, • Paid time off What You’ll Do • Own the general ledger, month-end and year-end close, and department-level P&Ls across dining, bar, poolside, events, tennis, aquatics, and membership • Build the annual budget, a rolling 12-month forecast, and a 13-week cash flow model, • Manage dues billing, member statements, house accounts, FB credit tracking, and collections, • Build pro formas for private events and programs — venue fee, per-person food and bar, staffing, and true contribution margin — then report actuals against them • Control food and beverage costs: plate costing, pour cost, par levels, and variance investigation, • Run scheduled inventory audits across kitchen, bar, poolside cafe, and pro shop — full physical counts, cycle counts, and unannounced spot checks — reconciled against purchases and POS depletion • Own stock room management: receiving and put-away, labeling and shelf organization, FIFO rotation, storage security and key/access control, and expiration and waste tracking • Investigate and report on shrink, theft, and count discrepancies, and enforce corrective controls with department heads • Run the full AP cycle — POs, three-way match, coding, vendor management, and 1099s, • Track all incoming payments, event deposits, daily deposits, and merchant settlements; reconcile Stripe activity to POS and sales • Process payroll for salaried, hourly, seasonal, and tipped staff, including tip pooling in compliance with NJ wage law • Monitor labor cost as a percentage of revenue and build staffing models tied to forecasted volume, • Maintain sales tax filings, insurance and liquor license records, and internal controls with proper segregation of duties • Coordinate cross-functionally with department heads and team leaders — kitchen, bar, aquatics, tennis, events, and front of house — to set, communicate, and execute cost and revenue goals for each department • Train team leaders on budget ownership, cost controls, inventory procedures, and revenue targets, and run regular check-ins on performance against objectives • Deliver a monthly financial package to ownership with variance commentary in plain language What We’re Looking For Required • Bachelor’s degree in Accounting, Finance, or related field, • 5+ years of accounting experience, including 2+ as a Controller, Assistant Controller, or Senior Accountant, • Proven ownership of a full month-end close and financial statement preparation, • Strong command of payroll, AP/AR, inventory accounting, and cost control, • Hands-on experience running physical inventory audits and managing stock room controls in a food and beverage or retail environment • Advanced Excel or Google Sheets — pivot tables, lookups, and models built from scratch, • Experience with accounting software (QuickBooks, Sage Intacct, Jonas, Northstar, Clubessential, or similar) and POS reporting Preferred • CPA or CMA, • Private club, country club, hotel, or multi-outlet restaurant experience, • Familiarity with club management and dues billing platforms, • Working knowledge of the Uniform System of Financial Reporting for Clubs, • Experience implementing or migrating a financial system You’ll Do Well Here If You • Close clean and close on time, • Are comfortable leaving your desk to count a walk-in or ask an operator a direct question, • Can explain a PL to someone who has never read one, • Handle member and staff financial information with total discretion, • Build process where none exists — and document it Job Type Full-time Pay: $45,000 – $60,000 per year Benefits: • 401(k) matching, • Health insurance, • Paid time off, • Employee discount / club access Schedule: • Thursday to Monday, • Day shift, • Tuesdays and Wednesdays off Work Location: In person — Short Hills, NJ 07078

Job Description Join the Glowbar Team: Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. Every client who walks through our doors feels welcomed, cared for, and excited to come back and that starts with you. As a Studio Guide, you’re the heartbeat of the Glowbar experience: the first face clients see, the voice they hear on the phone, and the person who makes the whole visit feel seamless from start to finish. This is a role for someone who genuinely loves people, thrives on the energy of a great sale, and takes as much pride in a spotless studio and airtight books as they do in turning a first-time visitor into a loyal member. What You’ll Do: You’ll own the front desk and set the tone for every single visit. Every day, you’ll: Welcome every client with warmth and energy making each person feel like the most important guest in the room Drive membership and package sales by genuinely connecting clients to the Glowbar experience and the results it delivers - this is a sales focused role with real revenue targets Lock in rebooking and next appointments post-service, and manage the waitlist to keep the schedule optimized (a key driver of client retention and repeat sales) Be the voice of the studio: handling all client communication via phone, email, and text with professionalism and care Share product knowledge and at-home routine suggestions to support the client’s skincare journey, upselling and cross-selling retail products where appropriate Track and report on personal sales performance, conversion rates, and membership metrics, using feedback to continuously improve close rates Keep the studio spotless, organized, and client-ready - from the front desk to the back of house including studio laundry Share observations and solutions with management to keep the client experience and team performance improving Be the ultimate Glowbar ambassador in personality, presentation standards, and education Who We’re Looking For: 1+ years of hospitality experience and/or sales experience (restaurant, hotel, salon/spa, or comparable) with a proven track record of superior client service and meeting/exceeding sales goals Genuine passion for people, hospitality, and creating memorable experiences Confidence in sales conversations, comfort with commission-based earning, and a strong drive to meet and exceed membership sales targets Demonstrated ability to close sales, handle objections, and convert prospects into loyal, recurring members A warm, professional presence and a hospitality-first mindset Flexible availability, including weekends (we’re busiest when clients have time to glow) Full-Time: 5-day open availability, including both weekend days Part-Time: 3-day open availability, including one weekend day Weekend Only: Saturday & Sunday every week Enthusiasm for beauty, skincare, and a fast-paced, target-driven environment Your Glow Package (Compensation & Benefits): Uncapped commission: earn up to $15 per membership and $10 per package sold 2% annual compensation increase eligibility Medical, dental, and vision insurance largely covered by Glowbar for Full-Time team members 40 hours of vacation for Full-Time team members + sick leave for all team members Holiday pay at 1.5x for any of the 6 company holidays Access to DailyPay platform - access part of your paycheck before payday at no cost Disability, accident, critical illness, and life insurance coverage Employee Assistance Program (EAP) with free mental wellness support Commuter benefits to help save on transit and parking Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value) 25% employee discount off skincare products $150 employee referral bonuses for bringing great people to the team $15 product credit for every first-time client you refer Working Conditions: Our studios are energetic, on-your-feet environments. You should be comfortable with: Standing, walking, and moving throughout your full shift Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise) Stairs, varying temperatures, and the occasional humidity of a laundry room Evening, weekend, and holiday availability to meet client demand

Casa Cipriani Hotel is seeking a dynamic and professional Front Desk Agent to provide exceptional customer service to all guests. As the first point of contact for our guests, you will be responsible for creating a welcoming and memorable experience while ensuring the smooth operation of the front d

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Located across the street from The Mall at Short Hills, the Hilton Short Hills features locally sourced food, an outdoor terrace and lounge, tennis courts and an indoor/outdoor pool to offer a memorable and enjoyable experience to our guests. We are looking for our next best team member to join our Stewarding team. We are committed to providing you with: • Discounts with our Crescent managed properties in North America for you & your family members, • Hotel Room Discounts at Hilton properties worldwide, • Free meals in our associates' dining room, • This is a unionized position Here is what you will be doing each day: The Stewarding Supervisor's role is to ensure proper operational relationships and responsibility with stewards, culinary staff, wait staff, storeroom, front desk, concierge, maintenance and set-ups departments. Main Duties: • Oversee all quality standards by all stewards in the kitchen during scheduled shift., • Exemplify proper technique, finesse, and knowledge of all stewarding procedures and methods., • Efficiently manage schedule to ensure all shifts are properly staffed., • Development and completion of banquet pull sheets, equipment cleanliness and plate up., • Inventory Control: Maintain silver, China and glassware, • Encourage and train staff to properly use material and equipment's provided to do their job in order to reduce unnecessary expenses., • Follow food safety and sanitation guidelines and ensure that staff understands and practices the same, including, but not limited to: Temperate danger zones, proper sanitation procedures, cross contamination procedures, etc. Obtain and maintain a valid ServSafe certification and manage to the standards of the ServSafe criteria. Employees obtain and maintain food handler's certification from the Health Department., • Effectively communicate with co-workers and managers to maintain an efficient and safe workspace. This includes clear and concise instruction and delegation as well as follow-up on all job-related tasks., • Lead team and work together to develop efficiencies with the work group to streamline production and labor. Does this sound like you? • 2 years of high-volume restaurant, hotel or resort experience as a steward, • 1-2 years of stewarding banquet experience., • Experience working in a commercial kitchen using industrial dishwashing equipment., • ServSafe certification preferred, • Communicate well both orally and in writing, • Exercise high levels of tact and discretion, • Demonstrate extreme courtesy and hospitality in stressful situations, • Schedule flexibility to include nights, weekends and holidays., • Physical and Environmental Demands: Ability to lift, handle and transport up to 50 pounds as necessary; frequently (up to 5 hours/shift). Carrying heavy objects up and down stairs; frequently (up to 5 hours/shift. Bending, stooping, lifting; constantly (up to 8 hours/shift) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Housekeeper PositionThe Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.Major/Key Job DutiesDemonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.Cleans assigned guest rooms with adherence to company standards, policies and procedures.Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.Stocks carts and cart rooms if necessary and or directed by management.Reports all maintenance issues directly to the front desk and/or manager on duty.Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.Complies with all safety and security policies and procedures.Completes all required and annual Extended Stay University training.Other DutiesAssisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.Responsible for maintaining overall hotel cleanliness.Other duties as assigned by the management team.BenefitsWeekly Pay!Competitive WagesGreat working environmentEmployee Recognition ProgramsVision Insurance401(k) Savings PlanEmployee Assistance Program (EAP)Employee Perks Program offering discounts to major companiesCompensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.Knowledge, Skills, Abilities & CompetenciesUnderstand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.Apply good judgment at all times.Environmental Job RequirementsRegularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.Detect items in guest rooms to ensure safe performance of work.Frequently work in outside weather conditions (depending on hotel).Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.Typically, moderate to loud noise levels in the work environment.The associate may be asked to travel to help additional locations within a reasonable geography.Minimum QualificationsNo prior experience or training necessary.

We are hiring a Front Desk Supervisor Pay rate: $24 per hour Requirements: Open availability (AM, PM, & Overnight) We are looking for associates and leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles! Role Responsibilities: Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handles special requests. Monitor room availability and offer AGM and GM assistance in yield management and restrictions. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now! If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Take pride in working for Hilton Hotel Front Desk Associate and help us make every day count.

Job Description Job Title: Guest Services Agent Location: Delta Hotels Woodbridge Iselin, NJ Reports To: Manager, Front Office FLSA Status: Non-Exempt Work Type: On-Site, In-Person Position Employment Type: Full-Time; Union Position Company: Rebel Hotel Company Position Summary: The Guest Services Agent provides friendly, efficient service throughout the Guest stay, including check-in, check-out, guest requests, billing, and other Front Office functions. The Agent works closely with hotel departments to ensure a seamless Guest experience while maintaining hotel, brand, company, and union standards. This is a union position. Key Responsibilities: • Greet Guests and provide professional, friendly service throughout their stay., • Perform check-in and check-out procedures accurately and efficiently., • Respond to Guest questions, requests, and concerns promptly and professionally., • Process payments, room charges, and Guest accounts in accordance with hotel procedures., • Maintain accurate Guest information and Front Office records., • Communicate Guest needs and requests to the appropriate hotel departments., • Maintain knowledge of hotel services, amenities, dining, and local attractions., • Maintain a clean, organized, and professional Front Desk and lobby area., • Follow all hotel, brand, company, safety, security, and applicable union procedures., • Maintain confidentiality of Guest information and hotel records. Required Skills, Experience and Knowledge: • High School Diploma or GED., • Previous hotel or Guest Services experience preferred., • Strong communication and customer service skills., • Ability to multitask in a fast-paced environment., • Basic computer and cash-handling skills., • Ability to work flexible schedules, including weekends and holidays. What We Offer: • Union wages and benefits in accordance with the applicable collective bargaining agreement, • Medical, dental, and vision insurance, as applicable, • 401(k) and/or retirement benefits, as applicable, • Paid time off and holidays, as applicable, • Career advancement opportunities within a rapidly growing company, • Employee hotel discounts and travel benefits, where applicable Salary Range: $20.25 per hour At Rebel Hotel Company, we don’t manage hotels the old way—we challenge the status quo. If you’re ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.

Job Description Culinaire • We have an opening for a full time GUEST/EVENT SALES AGENT position., • Location: New Jersey Performing Arts Center - One Center Street, Newark, NJ 07102. Note: online applications accepted only., • Schedule: Full time; Days may vary, 40 hours a week. More details upon interview., • Requirement: Previous sales experience is required., • Provide administrative and coordination support for the event sales team, including client materials, event documentation, and internal event resources., • Review Banquet Event Orders (BEOs), Front of House notes, and event details to ensure accuracy and consistency prior to execution., • Prepare and organize event materials such as menus, signage, floorplans, buffet cards, and meeting documents., • Maintain SharePoint files, sales resources, event records, and assist with purchase orders and client payment documentation., • Support client meetings, site tours, tastings, and event preparation while managing multiple priorities in a fast-paced hospitality environment., • Pay Rate: $20.00 to $24.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1565534. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. CULINAIRE provides upscale food and beverage management services to a very diverse collection of national accounts to include art museums, cultural landmarks, hotels, performing theaters, restaurants, and special event venues. While our portfolio is diverse, the one constant in every operation that we manage is our total commitment to our associates to put their career path, safety, and success as top priority, and to our client to provide top quality food product and service to our customers and guests. Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty., • Perform other duties as assigned. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance). Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Associates at Culinaire are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2026/03/Culinaire-Landing-Page_Feb2026.pdf

Now hiring a Hotel Front Desk Associate, where you will manage simple records and enter information accurately, help organize and maintain a tidy workspace, and provide friendly assistance to customers and team members.

Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication.

Acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. Candidate Profile Education and Experience Required: High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: Large group sales experience. Core Work Activities Managing Sales Activities Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters. Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals. Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office. Develops group sales revenue and operation budgets, and provides forecasting reports. Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market. Assists with selling, implementation, and follow-through of group sales promotions. Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction. Provides accurate, complete, and effective turnover to Event Management. Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. Conducts site inspections, as required. Monitors same day selling procedures to maximize room revenue and control hotel occupancy. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Verifies successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International. Performs other duties, as assigned, to meet business needs. Building Successful Relationships Builds and strengthens relationships with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities. Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, EST) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We are looking for associates and leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our gue

Job Description JOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate., 2. Respond to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business., 3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers., 4. Supervise the Guest Service Agents., 5. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered., 6. Comply with attendance rules and be available to work on a regular basis., 7. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description JOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate., 2. Respond to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business., 3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers., 4. Supervise the Guest Service Agents., 5. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered., 6. Comply with attendance rules and be available to work on a regular basis., 7. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Job Title: Front Desk Agent / Night Auditor Location: Springhill Suites by Marriott, Woodbridge, NJ Company: Marriott Hotels Job Type: Full-Time / Part-Time Shifts Available: Morning, Evening, Weekends, and Holiday. Join the Marriott Family at SpringHill Suites Woodbridge! Are you passionate about delivering exceptional guest service? At SpringHill Suites Woodbridge, we believe in welcoming our guests with genuine hospitality and a smile. As a Front Desk Agent, you’ll be the face of our hotel, creating a positive first impression and ensuring a seamless check-in/check-out experience. Legal Status & Work authorization Required. What You’ll Do: • Greet and assist guests with check-in/check-out processes, • Handle guest inquiries with professionalism and warmth, • Manage room reservations and process payments accurately, • Provide information about hotel services, amenities, and local attractions, • Coordinate with housekeeping and maintenance to meet guest needs, • Uphold Marriott’s brand standards and service excellence, • Maintain a clean and organized front desk environment, • Resolve guest concerns quickly and effectively What We’re Looking For: • Previous hotel or customer service experience preferred, • Excellent communication and interpersonal skills, • Ability to multitask and stay calm under pressure., • Basic computer skills; knowledge of PMS (e.g., Power of M, Speedlight) is a plus, • Reliable, punctual, and detail-oriented, • Flexible availability, including weekends and holidays, • A welcoming attitude and a passion for guest satisfaction Ready to Start Your Journey With Us? If you thrive in a hospitality setting and want to be part of a global brand that values people first, apply now to join our team at Springhill Suites Woodbridge!

Job DescriptionDescription: Our team is looking to add an upbeat Part-Time Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

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