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Job Description Room Attendant Location : Best Western Mill River Manor 73 Sunrise Highway | Rockville Centre, NY | 11570 Pay Rate: $17/hr SUMMARY: The Room Attendant plays a vital role in shaping the guest experience by ensuring every guestroom is clean, comfortable, and presented to the highest standard of hospitality. As one of the few associates who enters every guestroom each day, the Room Attendant is both a caretaker of the property and a frontline ambassador of hospitality — often the only hotel associate a guest encounters during their stay outside of the front desk. We are looking for a detail-oriented, reliable individual who takes pride in delivering a spotless, welcoming environment for every guest. RESPONSIBILITIES: Guestroom Cleaning & Servicing • Clean and service guestrooms and suites according to established hotel and brand standards, including departure cleans, stay-overs, and turndown service as applicable., • Make beds, change and properly fold linens, and replace towels according to hotel standards., • Dust, vacuum, sweep, and mop all guestroom surfaces and floors; clean windows, mirrors, and glass surfaces to a streak-free finish., • Clean and sanitize bathrooms, including tubs, showers, toilets, sinks, and tile, in accordance with hotel cleanliness protocols., • Restock guestroom amenities, toiletries, glassware, coffee/tea service, and other in-room supplies to par levels., • Inspect guestrooms for damage, missing items, or maintenance issues; report findings promptly to a supervisor., • Know how to clean guest rooms to standards consistent with brand and M&R Hospitality Management expectations., • Properly arrange furniture, fixtures, and decorative items to standard room presentation upon completion of cleaning. Cart, Supply & Linen Management • Stock and organize housekeeping cart at the start of each shift with the appropriate linens, amenities, and cleaning supplies., • Maintain a clean, organized, and safe housekeeping cart and storage closet throughout the shift., • Properly handle, sort, and transport soiled linens to designated laundry areas; retrieve clean linen supplies as needed., • Use cleaning chemicals and equipment safely and in accordance with manufacturer instructions and hotel safety protocols., • Report low supply levels or equipment malfunctions to the Housekeeping Manager. Guest Interaction & Service • Provide the highest quality of service to guests at all times; promptly and courteously respond to any guest requests encountered while servicing rooms or common areas., • Greet guests warmly and professionally when encountered in hallways, guestrooms, or common areas., • Handle guest requests for additional amenities, linens, or room items promptly and follow up to ensure satisfaction., • Pass on guest lost and found inquiries and items to management or supervisors per established procedures., • Inform management immediately of any guest complaints, unusual activity, or service concerns observed while on shift. Communication & Coordination • Accurately update room status (clean, dirty, inspected, out of order) per hotel procedures to support accurate Front Desk reporting., • Communicate with the Housekeeping Manager by logging pertinent information as required., • Keep Maintenance informed of all maintenance needs identified in guestrooms or corridors., • Notify management or security immediately of any safety hazards, suspicious activity, or emergency situations. Safety, Security & Standards • Maintain thorough knowledge of hotel emergency and security procedures; practice safety standards at all times., • Follow all key control procedures; never prop open guestroom doors or leave keys unattended., • Keep all assigned work areas, corridors, and back-of-house spaces clean, organized, and free of safety hazards., • Wear the proper uniform at all times in accordance with M&R Standards of Appearance., • Follow all rules as outlined in the M&R Employee Handbook., • Be able to move luggage, linens, or supply packages weighing up to 40 lbs., • Perform other duties as assigned by management, consistent with the capabilities of this role. Qualification • High school diploma or GED preferred., • Prior housekeeping, cleaning, or hospitality experience preferred but not required; training provided., • Experience in a hotel environment is a plus., • Strong attention to detail and pride in producing consistently high-quality, presentable guestrooms., • Ability to work efficiently and independently with minimal supervision while meeting daily room quotas., • Physical stamina to perform repetitive cleaning tasks throughout an entire shift., • Basic understanding of cleaning chemicals, equipment, and safety procedures., • Courteous, professional demeanor when interacting with guests and fellow associates., • Ability to follow detailed instructions and established cleaning checklists consistently. M&R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People & Culture Department. M&R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Performing basic computer data entry as needed The ideal candidate will have the following skills/qualifications: • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

PM Hotel Group - 699 Dibblee Drive - Responsibilities: Greet guests and manage front desk operations; Process check-ins and check-outs; Provide exceptional customer service and resolve requests; Share knowledge of local restaurants, entertainment, and events; Use computers, databases, and property m

Job Description Overview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager – Front Office Manager – Assistant General Manager Your Focus • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays., • Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager., • Perform bookkeeping activities such as balancing accounts and conducting audits., • Make and confirm reservations., • Promote company and brand-specific marketing programs., • Greet guests immediately upon arrival; register and assign guests to hotel rooms., • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate., • Compute bills, collect payments, handle cash, and make change for guests., • Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances., • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies., • Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Your Background and Skills • Associate’s or Bachelor’s degree preferred., • 1 to 3 years of related experience. HHM Hotels Benefits and Perks • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on all shifts, holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionBenefits: • Employee discounts, • Paid time off, • Free uniforms Benefits/Perks • Flexible Schedule, • Great Work Environment, • Competitive Compensation, • Career Advancement OpportunitiesJob Summary We are seeking an experienced Front Desk Supervisor to join our team! As our Front Desk Supervisor, you will be managing a team of Front Desk Associates to ensure every guest receives exceptional service. As a supervisor you will be responsible for training new employees, creating a schedule, and handling basic disciplinary actions. The ideal candidate has a strong background in customer service and leadership and a positive attitude. Responsibilities • Create and implement both short and long-term goals for the company and the front desk staff, • Set a service standard and lead by example, providing exceptional customer service to all guests, • Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them, • Work closely with the rest of the team to provide the highest level of customer service, • Coordinate with staff and the community to create partnerships and host events, • Coordinate with the GM on a daily basis for front desk staff and other areas of the hotelQualifications, • Previous experience managing a team desired, • Previous customer service experience, • Strong communication and interpersonal skills, • Excellent customer service skills, • Attention to detail, • Hotel Front Desk required

Job Description Are you passionate about making a positive impact on children's lives? We are looking for a dedicated Supervisor to oversee and support daily swim school operations. Reporting directly to the General Manager, the Supervisor plays a key role in maintaining a safe, engaging, and efficient environment for students, parents, and staff. With responsibilities ranging from team management and customer experience to facility oversight and local marketing, this position offers a dynamic opportunity to make a lasting impact on your community. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you! Benefits Paid Training Daily Pay available SafeSplash® Brands Curriculum Certification Flexible Hours Free Swim Lessons for immediate family of employees Career Growth Health Benefits (30+ hours per week) Paid time off (30+ hours per week) Wealth Benefits (30+ hours per week) Responsibilities: Operations Operations Support: Assist in instructing, deck management and front desk duties to ensure efficient and effective operations. Facilities: Assist in the opening and closing of the facility and ensure proper processes and procedures are completed in the interior, exterior, pool and pump room to ensure cleanliness, safety and operational standards. Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly. Risk Management: Promote a culture of safety by consistently enforcing safety protocols and addressing potential hazards promptly. Employee Hiring & Staffing: Assist in interviews, and onboarding to integrate new employees. Training & Development: Assist the location in providing initial training for new staff and ongoing education for all team members to enhance their skills and stay current with standards. Staff Scheduling: Assist in the scheduling of staff from finding substitutions, adding and removing classes and communicating to customers of scheduling changes. Team Management: Supervise instructors and lifeguards to ensure high-quality lessons and adherence to safety and brand standards. Retention-Focused: Foster an inclusive and positive workplace culture through team-building activities, recognition, and growth opportunities. Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth. Direct Reports: This role may have direct reports depending on the location volume. Customer Customer Experience: Deliver a world-class experience by addressing customer inquiries, ensuring timely follow-ups, and maintaining high satisfaction scores (NPS). Customer Retention: Execute strategies to enhance customer engagement and retention, including proactive communication with parents about their child’s progress. Customer Follow-Up: Respond to customer requests effectively and promptly, as well as feedback from social platforms. Marketing Local Marketing: Assist in local marketing initiatives to promote programs and increase community involvement. Social Media: Assist with creating and managing social media platforms to engage with customers and drive interest in the swim school. Community Relations: Partner with the General Manager to strengthen relationships with local businesses and organizations, enhancing community visibility. Non-Dedicated Facilities A non-dedicated facility is where swim lessons are held at a fitness center or hotel pool. Compliance: Ensure the execution of the master agreement with the hosted partner. Job Type Pay: Based on experience, location and volume impacts Weekdays, Weeknights and Weekends required 30+ hours a week (seasonality can impact this) Work Location: On-site Reports To: General Manager / Assistant Manager Requirements High school diploma or equivalent preferred; some college coursework preferred. Supervisory or team leadership experience in aquatics, education, or related field preferred. Strong written and verbal communication skills Ability to multi-task in a fast-paced environment while being agile and taking initiative Comfortable working around water and interacting with children and parents. Must be able to lift 30 lbs. and be on your feet for long periods CPR, First Aid, and AED certifications are required within 30 days of hire (training available) Lifeguard certification is preferred Prior swim experience is preferred #slbspo Evenings & Weekends Required

Job Description Are you passionate about making a positive impact on children's lives? We are looking for a dedicated Supervisor to oversee and support daily swim school operations. Reporting directly to the General Manager, the Supervisor plays a key role in maintaining a safe, engaging, and efficient environment for students, parents, and staff. With responsibilities ranging from team management and customer experience to facility oversight and local marketing, this position offers a dynamic opportunity to make a lasting impact on your community. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you! This role is for a Saf-T-Swim location. Saf-T-Swim is owned and operated by SafeSplash. Benefits Paid Training Daily Pay available SafeSplash® Brands Curriculum Certification Flexible Hours Free Swim Lessons for immediate family of employees Career Growth Health Benefits (30+ hours per week) Paid time off (30+ hours per week) Wealth Benefits (30+ hours per week) Responsibilities: Operations Operations Support: Assist in instructing, deck management and front desk duties to ensure efficient and effective operations. Facilities: Assist in the opening and closing of the facility and ensure proper processes and procedures are completed in the interior, exterior, pool and pump room to ensure cleanliness, safety and operational standards. Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly. Risk Management: Promote a culture of safety by consistently enforcing safety protocols and addressing potential hazards promptly. Employee Hiring & Staffing: Assist in interviews, and onboarding to integrate new employees. Training & Development: Assist the location in providing initial training for new staff and ongoing education for all team members to enhance their skills and stay current with standards. Staff Scheduling: Assist in the scheduling of staff from finding substitutions, adding and removing classes and communicating to customers of scheduling changes. Team Management: Supervise instructors and lifeguards to ensure high-quality lessons and adherence to safety and brand standards. Retention-Focused: Foster an inclusive and positive workplace culture through team-building activities, recognition, and growth opportunities. Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth. Direct Reports: This role may have direct reports depending on the location volume. Customer Customer Experience: Deliver a world-class experience by addressing customer inquiries, ensuring timely follow-ups, and maintaining high satisfaction scores (NPS). Customer Retention: Execute strategies to enhance customer engagement and retention, including proactive communication with parents about their child’s progress. Customer Follow-Up: Respond to customer requests effectively and promptly, as well as feedback from social platforms. Marketing Local Marketing: Assist in local marketing initiatives to promote programs and increase community involvement. Social Media: Assist with creating and managing social media platforms to engage with customers and drive interest in the swim school. Community Relations: Partner with the General Manager to strengthen relationships with local businesses and organizations, enhancing community visibility. Non-Dedicated Facilities A non-dedicated facility is where swim lessons are held at a fitness center or hotel pool. Compliance: Ensure the execution of the master agreement with the hosted partner. Job Type Pay: Based on experience, location and volume impacts Weekdays, Weeknights and Weekends required 30+ hours a week (seasonality can impact this) Work Location: On-site Reports To: General Manager / Assistant Manager Requirements High school diploma or equivalent preferred; some college coursework preferred. Supervisory or team leadership experience in aquatics, education, or related field preferred. Strong written and verbal communication skills Ability to multi-task in a fast-paced environment while being agile and taking initiative Comfortable working around water and interacting with children and parents. Must be able to lift 30 lbs. and be on your feet for long periods CPR, First Aid, and AED certifications are required within 30 days of hire (training available) Lifeguard certification is preferred Prior swim experience is preferred #slbspo