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  • Appointment Setter
    Appointment Setter
    4 days ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

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  • Insurance Sales Representative (Commercial Trucking)
    Insurance Sales Representative (Commercial Trucking)
    25 days ago
    $65000–$125000 yearly
    Full-time
    Sunset Park, Brooklyn

    Now Hiring | Commercial Trucking Insurance Sales Producer 📍 Brooklyn, New York | On-site 💰 $65,000–$120,000+ per year (Base Salary + Uncapped Commissions) is a growing New York insurance agency serving trucking companies and businesses across the United States. We are building a high-performance sales team in Brooklyn and looking for ambitious producers who know how to generate business, build relationships, and create long-term revenue. This is not a passive “sit and wait for leads” position. We are looking for a true producer — someone who can develop their own pipeline, bring in new clients, and build a strong book of business with us over time. If you are driven by income, independence, and growth, this opportunity offers the stability of a guaranteed salary together with the upside of uncapped commissions and long-term career potential. What You’ll Do • Generate new business through prospecting, referrals, networking, and relationship-building, • Develop and grow your own book of business within the company, • Work with inbound opportunities while actively sourcing your own leads, • Build relationships with trucking companies, owner-operators, and commercial clients, • Present coverage solutions, negotiate confidently, and close deals, • Manage follow-ups, renewals, and policy servicing through CRM systems, • Create long-term client relationships that lead to repeat business and referrals What We’re Looking For • 1+ year of insurance sales experience preferred, • Strong hunter mentality and confidence in generating your own opportunities, • Comfortable with cold outreach, networking, and performance-driven sales, • Excellent communication, negotiation, and closing skills, • Organized, self-motivated, and goal-oriented, • Ability to commute comfortably to our Brooklyn office, • Russian or Spanish language skills are a strong plus What We Offer • Guaranteed base salary + high uncapped commissions, • Realistic earning potential of $65,000–$120,000+ annually, • Stable Monday–Friday schedule (9:00 AM – 6:00 PM), • Strong operational support and professional training, • Access to carrier markets and in-house resources, • Long-term career growth in a stable New York agency, • A serious office environment where strong producers are recognized and rewarded If you want to build more than just another sales job — if you want to grow a real book of business, increase your income year after year, and establish yourself in the commercial insurance industry — we want to hear from you. Join Royal Service Pro Inc. and build a serious insurance career in New York. Apply today.

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