Director, Learning & Development – Associate and Sales Development
12 days ago
Hoboken
Director Learning & Development Associate and Sales DevelopmentRole Summary The Director of Learning & Development Associate and Sales Development leads Walmart Connects internal capability and sales enablement programs. This role is accountable for building the skills capabilities and leadership pipeline needed to achieve business outcomes across the associate and sales organizations. The Director oversees all learning programs spanning associate development onboarding leadership development and sales enablement ensuring they are strategically aligned with Walmart Connects business priorities. By combining learning strategy data-driven design and performance analytics this leader ensures the training and education team delivers measurable impact equipping associates to grow sellers to perform and partners to thrive. This role leads a team of learning designers and facilitators and partners cross-functionally to create scalable engaging and outcome-based learning programs that accelerate performance and drive business success. Key ResponsibilitiesLearning Strategy & Alignment • Define and execute a comprehensive learning strategy that spans the associate and sales lifecycle from onboarding to leadership readiness to advanced capability development., • Align all training initiatives with Walmart Connects business priorities talent strategy and performance metrics., • Establish tiered role-based learning paths (e.g. 101/201/301) for business teams sales teams technical roles and people leaders., • Build integrated learning pathways that connect associate development with sales readiness ensuring a consistent learner journey from hire to high performance.Associate Development, • Lead Onboarding 2.0 creating immersive structured ramp-up programs that deliver business context and accelerate new hire productivity., • Develop continuous learning (everboarding) programs that support ongoing skill growth career progression and leadership readiness., • Partner with HR and People Analytics to connect associate learning with engagement internal mobility and talent retention., • Design and oversee leadership development programs for emerging and existing people leaders., • Launch targeted programs for specific employee segments implementing interventions to close capability gaps and build organizational agility.Sales Development & Enablement, • Design and oversee Walmart Connects sales training strategy including onboarding bootcamps certifications and advanced enablement programs., • Develop a tiered Sales Curriculum (101/201/301) that evolves sellers from foundational skills to strategic data-driven consultative selling., • Partner closely with Sales Product Marketing and Partner Enablement to ensure learning programs are integrated with go-to-market strategies product updates and client needs., • Ensure training addresses both the why and the how enabling sales teams to translate features into customer value and impact., • Use analytics to correlate learning with key sales metrics including quota attainment deal velocity win rates and customer satisfaction.Curriculum & Experience Oversight, • Serve as the curator and quality owner of TEDs learning content across both associate and sales programs., • Ensure curriculum design incorporates UX cognitive science and behavioral psychology principles for maximum engagement and retention., • Foster innovation in delivery by applying blended learning experiential learning and AI-enabled personalization across programs.Performance Analytics & Measurement, • Use data and analytics to identify skill gaps measure proficiency and demonstrate learning ROI., • Define and track KPIs for both associate and sales learning initiatives linking outcomes to productivity retention promotion readiness quota attainment and sales cycle optimization., • Partner with Learning Platforms and Data teams to implement standardized dashboards that measure learning impact consistently across verticals., • Conduct ongoing quantitative and qualitative capability assessments to validate program effectiveness and inform continuous improvement.Cross-Functional Collaboration, • Partner with Sales Product HR Marketing and Partner Enablement to ensure training initiatives support current and emerging business needs., • Align with HR and leadership on associate engagement and mobility strategies to ensure learning supports long-term talent goals., • Collaborate with Sales Operations and Product Marketing to integrate product education and enablement with sales performance strategy., • Promote collaboration between Associate Development and Sales Development teams to build a unified performance pipeline that nurtures talent from onboarding to advanced selling capabilities., • Secure executive sponsorship by clearly demonstrating the ROI and strategic impact of learning investments.Leadership & Team Development, • Lead mentor and grow a team of L&D professionals fostering innovation in learning methods and program delivery., • Build a culture of inclusivity continuous improvement and learner-centered design within TED., • Serve as a thought leader and advocate for performance-driven learning across Walmart Connect.Experience & Qualifications, • Experience: 1015 years in Learning & Development Talent Management or Sales Enablement with a proven record of enterprise program design and measurable impact., • Industry Expertise: Experience in a tech media or advertising environment strongly preferred., • Leadership: Strong people leadership and strategic influence skills; ability to translate business needs into capability strategies., • Technical Skills: Proficiency in learning experience design adult learning theory blended learning modalities and data-driven measurement frameworks., • Business Acumen: Proven ability to link learning investments to KPIs such as productivity retention revenue growth and sales conversion., • Communication: Excellent executive presence communication and influencing skills., • Education: Bachelors degree required; Masters preferred in HR Education Business or related field. Certifications in L&D (CPTD Kirkpatrick etc.) advantageous.Measures of Success, • Reduction in associate time-to-proficiency and increased engagement and retention rates., • Demonstrable improvement in sales capability and measurable impact on sales performance metrics (quota attainment win rate deal velocity)., • Increased participation and satisfaction across onboarding development and leadership programs., • Enhanced cross-vertical collaboration and alignment between Associate and Sales Development., • Positive feedback from stakeholders and executive leadership regarding learning ROI and strategic value. At Walmart we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind body and wallet. Health benefits include medical vision and dental coverage. Financial benefits include 401(k) stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave) parental leave family care leave bereavement jury duty and voting. Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more. You will also receive PTO and/or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO see ______