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Job Description Location: Remote (United States) Type: Full-Time, Part-Time, or 1099 Compensation: $195,000–$255,000 annually (W2, full-time), or $115–$150 per hour (1099) About the Program Our client delivers evidence-based obesity treatment through a virtual clinic model. Patients receive a combination of pharmacotherapy, structured coaching, and longitudinal follow-up. This is a clinical program, not a prescription mill — we hold patients through titration and maintenance, and our physicians see the outcomes of their own decisions over time. You'll join a team that includes ABOM-certified physicians, registered dietitians, and behavioral health support. Responsibilities Conduct comprehensive initial evaluations, including metabolic workup review and comorbidity assessment Develop and manage individualized treatment plans, including GLP-1 receptor agonist therapy where clinically indicated Prescribe and titrate semaglutide, tirzepatide, and adjunct agents, managing side effects and plateaus Review labs and adjust plans across the maintenance phase Collaborate with dietitians and coaches on non-pharmacologic components of care Document thoroughly to support prior authorization and continuity of care What We Offer Multi-disciplinary team on every case Flexible scheduling with W2 and 1099 pathways available Malpractice coverage and CME support ABOM certification sponsorship for interested physicians Meaningful continuity — you follow your patients through their full course of treatment Qualifications MD or DO with an active, unrestricted U.S. medical license Board certification in Family Medicine, Internal Medicine, Endocrinology, or a related specialty Active DEA registration 2+ years of post-residency clinical practice Experience prescribing and managing GLP-1 therapies for weight management Comfort with telemedicine workflows and virtual patient relationships Active, unrestricted medical licensure in a minimum of three U.S. states Professional working proficiency in Spanish, sufficient to conduct a complete clinical encounter without an interpreter ABOM certification, or interest in pursuing it, is a plus

Job Description Overview: Language Services Associates is looking for Thai interpreters in the St. Louis, MO area. As a member of LSA’s network of Independently Contracted Interpreters, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. LSA is continuously accepting qualified interpreters for a wide range of interpreting assignments! Responsibilities: · Provide superior customer service · Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality · Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices · Adhere to clearance requirements as requested by clients · Report on site to any accepted assignments in a timely manner · Access to personal or public transport Qualifications/Experience: · Full fluency in both English and Thai · The ability to provide a high level of client service ·1+ year of professional interpreting experience preferred · Industry specific certifications/trainings preferred (CMI, CCHI, etc.) LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Propio Language Services is closing the language gap by connecting people anywhere and anytime through innovative technology and language solutions. Founded in 1998, Propio Language Services provides interpreting and translation services that help facilitate communication across healthcare, education, government, legal, social-service, and other settings. Propio supports clients across more than 350 languages through a network of experienced language professionals. We currently have opportunities for All Languages Onsite Contract Interpreters in the St. Louis MO area who are passionate about using their language skills to facilitate accurate and meaningful communication. Contract Responsibilities • Provide accurate and professional consecutive interpretation between English and All Languages during accepted onsite assignments., • Provide remote interpretation by telephone or video when applicable to an accepted assignment., • Follow applicable interpreter protocols, professional standards, and client requirements., • Comply with applicable Propio and client requirements relating to interpreter ethics, confidentiality, privacy, security, safety, and assignment protocols., • Maintain strict confidentiality and comply with privacy, security, and data-protection requirements applicable to each assignment, including HIPAA, FERPA, GLBA, and applicable client requirements, as appropriate., • Maintain professional interactions with clients, patients, customers, visitors, healthcare professionals, and other participants., • Maintain professional language proficiency, terminology, and subject-matter knowledge necessary to perform accepted assignments accurately and professionally. Requirements • Must be at least 18 years of age., • Professional proficiency in English and All Languages., • Ability to accurately provide consecutive interpretation between English and All Languages., • Successful completion of applicable language and interpreting proficiency evaluations., • Submission of a current résumé in English during the application process., • High school diploma, GED, or equivalent education/experience, where required by applicable client credentialing standards., • Basic computer and technology proficiency., • Ability to reliably travel to and from accepted onsite assignments., • Ability to satisfy health and immunization requirements applicable to specific assignments or client locations. Requirements may include TB screening, MMR, Varicella, Hepatitis B vaccination or declination, Tdap, seasonal influenza, and COVID-19 vaccination, where required by applicable law or client/site requirements. Exceptions or accommodations will be considered where required by applicable law., • Successful completion of background, security, fingerprinting, and/or drug screening may be required for certain assignments depending on client/site requirements and applicable federal, state, and local law., • Agreement to applicable confidentiality, privacy, security, and professional ethics requirements., • One or more years of professional interpreting experience., • Medical, legal, community, educational, or social-services interpreting experience, as applicable., • Relevant interpreter training, credentials, or certifications. Professional Standards Propio's interpreter evaluation process incorporates recognized industry standards and guidance, including those established by: • National Council on Interpreting in Health Care (NCIHC), • International Medical Interpreters Association (IMIA), • California Healthcare Interpreting Association (CHIA) Independent Contractor Relationship This opportunity is for independent contract services and does not create an employer-employee relationship. Contractors may accept or decline offered assignments and are not guaranteed a minimum number of assignments or hours. Contractors may provide services to other organizations, subject to applicable confidentiality, security, and conflict-of-interest requirements. Diversity creates a healthier atmosphere: Propio is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. SMS Terms of Service 1. When you opt in to receive SMS messages from Propio Language Services, we may send you messages related to your job application, including updates, interview coordination, and other recruiting communications., 2. You can cancel the SMS service at any time by replying with any of the following industry standard keywords: a. STOP b. STOPALL c. OPTOUT d. CANCEL e. END f. QUIT g. UNSUBSCRIBE h. REVOKE 1. After you opt out, we may send one final text message confirming that you have been unsubscribed. No further recruiting SMS messages will be sent unless you opt in again., 2. To opt back in, reply with any of the following industry standard keywords: a. START b. UNSTOP c. YES 1. For help, reply HELP or contact us at EMAIL or PHONE NUMBER., 2. Carriers are not liable for delayed or undelivered messages., 3. Message and data rates may apply. Message frequency may vary. Contact your wireless provider for details., 4. For more information on how we handle your data, please review our Privacy Policy at: https://propio.com/privacy-policy/ Privacy Policy: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Vision insurance Staff Sign Language Interpreter & Outreach Coordinator Candidates must live in the St. Louis Metro area and be flexible to travel throughout our work area as needed. Job Overview / Position Summary This role is ideal for a sign language interpreter who wants to make a meaningful impact beyond a single assignment by strengthening community relationships, professional development, and access initiatives. The Staff Sign Language Interpreter and Outreach Coordinator is a unique hybrid position that combines interpreting services with community outreach, workshop development, provider engagement, content creation, and brand representation. You will provide interpreting services as needed while also contributing administrative time to develop workshops, create educational content, and support outreach efforts for Deaf, interpreting, and hearing communities. This includes participating in short-form videos, contributing creative ideas, and helping expand awareness of accessibility. You will also serve as a visible representative of MT and Associates, building relationships and engaging in meaningful spaces within the Deaf and Hard of Hearing and interpreting communities. MT and Associates is a woman-owned sign language and accessibility solutions firm building an A+ team of dynamic, thoughtful, and detail-oriented professionals. We serve the Deaf community and our partners by ensuring every message is heard, understood, and delivered with ease and excellence. Why We Love Working at MT&A • We take ownership, follow through, and support one another as a small, high-performing team, • We care deeply about the details because our work impacts real people, • We value initiative, creativity, and community-centered problem-solving, • Ideas turn into real workshops, systems, and outreach efforts, • We offer competitive pay, health insurance, and paid time off Key Responsibilities 1) Interpreting & Accessibility Services • Provide onsite, remote, and post-production interpreting services as needed, • Support captioning and audio description projects (training provided), • Support training of MT&A staff, Deaf/HOH, interpreting, and hearing communities, • Help ensure services are delivered with high quality and professionalism 2) Community Outreach & Brand Representation, • Represent MT & Associates at community events, workshops, and professional spaces, • Build relationships within the Deaf and Hard of Hearing community, • Support outreach initiatives that strengthen community trust and visibility, • Serve as a professional and welcoming face of the company in external engagements 3) Workshop Development & Community Education, • Support development of workshops, presentations, and educational resources, • Assist with Deaf and Hard of Hearing community learning initiatives, • Help create materials for interpreter development and accessibility education, • Contribute ideas for training, webinars, and creative community programs 4) Marketing & Creative Support, • Support short-form video content and outreach-focused social media initiatives (spreading awareness), • Assist with recruiting, newsletters, website updates, and marketing materials, • Help develop educational and promotional content that reflects MT&A’s mission, • Collaborate on campaigns that increase awareness of accessibility services 5) Team & Administrative Support, • Support recruitment and provider engagement initiatives, • Assist with SOP updates, process documentation, and internal improvements, • Help coordinate mail, equipment shipments, and general admin projects, • Support special projects and team priorities as assigned Qualifications Required Skills • Strong communication and relationship-building skills, • Comfortable representing a company in community and professional settings, • Strong organizational and multitasking skills, • Creative mindset with interest in outreach, workshops, and short-form content, • Professional client-facing experience, • Tech-savvy with strong problem-solving ability, • Proficiency in Microsoft Office and communication tools, • Ability to travel, predominantly throughout the St. Louis Metro AreaCertifications, • BEI Level 4/5 or RID/NIC Certification (required), • Licensure where applicable Education & Experience, • Bachelor’s degree preferred, • 5+ years of professional interpreting experience preferred, • Experience in community outreach, workshops, or training support preferred, • Government clearance preferred Personal Attributes, • Relationship-driven and community-minded, • Creative, proactive, and self-directed, • Strong sense of ownership and follow-through, • Professional, polished, and reliable, • Excited to represent the company and build trust in the community, • Positive and passionate about Deaf access, inclusion, and professional growth Pre-Employment Requirements You may be required to complete a background check and/or security clearance based on the role and company requirements. Ready to Apply? If you read this and said HECK YES - don’t wait! Apply now and let’s make communication more human, together. NOTE: If you're selected for the first round of interviews, you will be contacted to submit a video answering preliminary questions. Email communications will be sent via Career Plug.

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government by focusing on satisfied guests, protected reputations, and efficient operations. Committed to building lasting relationships, we leverage our industry expertise and science-based guidance in cleanliness, food safety, and public health. Through our collaborative partnerships, we empower customers to elevate their service and ensure the highest safety standards. Ecolab is seeking a Field Service Technician to join our team in the St. Louis, MO market. In this field-based service role, you will deliver consistent, high-quality customer program execution through reliable service, installations, maintenance, and issue resolution. You will support customers across Institutional business segments, help ensure Ecolab Brand Standards are met, and partner with sales and service teams to deliver an enhanced customer experience and measurable customer outcomes. How You’ll Make an Impact: Provide service-intensive support to customers across the market, including aligned and centralized customers Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance Complete accurate and timely documentation for all work performed Communicate Ecolab’s total value to customers and strengthen customer relationships Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience Position Details: This is a field-based position and may require travel to the following locations and surrounding areas: St. Louis, Florissant, Chesterfield, O'Fallon, MO or Belleville, IL Work Schedule: Wednesday - Saturday OR Sunday - Wednesday, consisting of 10-hour shifts. Typical scheduled hours will fall between 10:00 a.m. and 10:00 p.m. local time; however, shifts may be scheduled as early as 8:00 a.m. or as late as 12:00 midnight based on business needs. What’s Unique About This Role: Access to best-in-class resources, tools, and technology Thrive in a company that values a culture of safety, including top-notch safety training and personal protective equipment Paid training where you will develop the technical and customer skills needed to succeed in the role Receive a company vehicle for business use Build expertise in maintenance, troubleshooting, installations, Ecolab products, equipment, and customer programs across Institutional business segments Work in a team-based operating model with clear role ownership and strong partnership across sales and operations Minimum Qualifications: High School Diploma or equivalent 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment Position requires a current and valid Driver’s License with no restrictions No Immigration Sponsorship available for this position Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and over holidays Physical Requirements of Position: Lifting 75 lbs Pushing/pulling Standing/bending/stooping Working in confined spaces Distinguishing color (tools may be accommodated) Driving a company vehicle as required to perform job duties Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. Preferred Qualifications: Associate’s degree or other advanced education or certifications Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or equipment repair, in industries related to foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa What’s in it For You: Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more! The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments. The ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. About Ecolab: At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world. Annual or Hourly Compensation Range: The total compensation range for this position is $58,700 - $88,100, which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be available at select Ecolab locations. Click here for additional benefits information. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to a Culture of Inclusion & Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government by focusing on satisfied guests, protected reputations, and efficient operations. Committed to building lasting relationships, we leverage our industry expertise and science-based guidance in cleanliness, food safety, and public health. Through our collaborative partnerships, we empower customers to elevate their service and ensure the highest safety standards. Ecolab is seeking a Field Service Technician to join our team in the St. Louis, MO market. In this field-based service role, you will deliver consistent, high-quality customer program execution through reliable service, installations, maintenance, and issue resolution. You will support customers across Institutional business segments, help ensure Ecolab Brand Standards are met, and partner with sales and service teams to deliver an enhanced customer experience and measurable customer outcomes. How You’ll Make an Impact: • Provide service-intensive support to customers across the market, including aligned and centralized customers, • Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems, • Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently, • Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards, • Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance, • Complete accurate and timely documentation for all work performed, • Communicate Ecolab’s total value to customers and strengthen customer relationships, • Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience Position Details: • This is a field-based position and may require travel to the following locations and surrounding areas: St. Louis, Florissant, Chesterfield, O'Fallon, MO or Belleville, IL Work Schedule: Wednesday - Saturday OR Sunday - Wednesday, 10-hour shifts between 10am - 10pm, local time. Schedule is based on business needs at time of hire. What’s Unique About This Role: • Access to best-in-class resources, tools, and technology, • Thrive in a company that values a culture of safety, including top-notch safety training and personal protective equipment, • Paid training where you will develop the technical and customer skills needed to succeed in the role, • Receive a company vehicle for business use, • Build expertise in maintenance, troubleshooting, installations, Ecolab products, equipment, and customer programs across Institutional business segments, • Work in a team-based operating model with clear role ownership and strong partnership across sales and operations Minimum Qualifications: • High School Diploma or equivalent, • 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment, • Position requires a current and valid Driver’s License with no restrictions, • No Immigration Sponsorship available for this position, • Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and over holidays Physical Requirements of Position: • Lifting 75 lbs, • Pushing/pulling, • Standing/bending/stooping, • Working in confined spaces, • Distinguishing color (tools may be accommodated), • Driving a company vehicle as required to perform job duties Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. Preferred Qualifications: • Associate’s degree or other advanced education or certifications, • Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or equipment repair, in industries related to foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa What’s in it For You: • Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!, • The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments., • The ability to make an impact and shape your career with a company that is passionate about growth., • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. About Ecolab: At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world. Annual or Hourly Compensation Range: The total compensation range for this position is $58,700 - $88,100, which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be available at select Ecolab locations. for additional benefits information. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at . Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: • Undergo additional background screens and/or drug/alcohol testing for customer credentialing. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to a Culture of Inclusion & Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Occupational Therapy Services treats patients with cardiopulmonary, neurological, orthopedic, medicine, trauma, surgical, oncology populations. Shift: Employee would work Monday through Friday, 0700-1530 (start time could be flexible up to 0800). Would be required to work one weekend (Saturday and Sunday) during a 4 week period, which would result in a day off during the applicable week. Certifications required: BLS, State Licensed Years of experience REQ: 1 First-timers accepted: Yes Weekend REQ: Yes - Would be required to work one weekend (Saturday and Sunday) during a 4 week period, which would result in a day off during the applicable week. Is on-call REQ? No Will clinician float within scope to meet facility needs? Yes - may be utilized in any therapy service line Floating Req to Sister Facilities: No Locals accepted: No. What is the local radius rule? 75 miles RTO Restrictions: No more than 7 days within 13-week contract Guaranteed Hours: Yes, 3 shifts per 13 weeks. The cancelled shifts must be the regular shift length to which the Contractor Personnel is assigned Special Requirements: Establishes treatment plan and provides treatment, considering discharge needs; expected discharge functional status; and appropriate equipment and supplies. Educates, collaborates with, and conferences with patients, families, and other health care providers; making recommendations for referrals to specialists as needed. Delegates to assistants and techs, through written and verbal communication including determining the skill level or competency required to provide interventions to best meet the needs of the patient. Completes documentation in accordance with departmental policies. Special Equipment: SPH equipment, vital carts, IPAD interpreter, ADL supplies. Additional information: role is primary inpatient acute care Required skills: acute care experience (level one trauma hospital experience), strong communication, desire to work in a variety of patient populations Hospital Highlights Type of Facility: Short Term Acute Care Teaching / Level Trauma Total Staffed Beds: 1259 Scrub Color: Black or Gret Charting: EPIC Parking: Monthly parking passes available. Travelers can reach out to Public Safety for parking passed and speak with them about what is available. Security and Parking: 314-362-0750 o North Surface Lot-$73 (price and availability may vary) o Clayton Ave.

Job Description Affinia Healthcare is a dynamic and transformative health system, providing affordable primary and preventive health care services to residents to St. Louis and surrounding areas. Our facilities are staffed and equipped to provide comprehensive Primary Care Services in addition to an array of Health Support Services and Community Health Programs. Ensuring our neighbors a balanced, healthy future is our fundamental goal. Position Summary: Perform duties required in a call center of a multi-location Federally Qualified Health Center. Utilize Medical Assistant skills to place, receive and route a high volume of calls through an electronic switchboard, relay messages to health center staff and correctly schedule patient appointments with providers as appropriate. Includes scheduling transportation and interpretation services in addition to documentation in the electronic medical record system. Education: Graduate of a Certified Medical Assistant Program. Experience: One (1) year experience in a physician practice or clinic setting is preferred. One (1) year experience in a customer service or call center environment. Skills and Abilities • Must be Fluent in English and Spanish particularly in the areas of Speaking, Reading and Writing, • Strong organizational skills., • Excellent verbal and written communication skills, • Excellent telephone skills with the ability to communicate clearly and project a pleasant and professional demeanor, • Proficient computer skills including the use of word processing, e-mail and electronic medical records software., • Knowledge of the health care field and medical office protocols and procedures., • Ability to work in a fast paced environment. License(s)/Certification(s) Required: Certificate from Medical Assistant Training program. Essential Functions • Receive and understand department protocols required to route calls from established patients that include but are not limited to; requests for medication refills, requests for internal laboratory results, requests for procedure results performed at external organizations, requests for internal appointments, requests related to external referral appointments, requests for advice related to an acute dental or medical health issue, requests for financial assistance, requests for paperwork completed by PCPs, requests to speak to someone concerning a complaint or concern, requests for medical records and/or requests to speak directly to a PCP or nurse., • Ability to determine the acuity of the caller's request and route in the appropriate manner per department protocol and/or determine necessity of next day or same day appointment., • Ability to craft, via the EHR, a complete and concise message from callers whose request is directed to the clinical staffs in the health centers., • Receive and understand department protocols required to route calls appropriately from external providers and health care organizations., • Excellent knowledge of the organization's departments and departmental functions to transfer calls appropriately., • Maintain master telephone directory., • Make appointments and reschedules appointments as needed, • Coordinate and schedule transportation and interpreter requests with health center appointments., • Troubleshoot schedules and correct as needed., • Perform other duties as assigned. NOTE: SMOKING IS PROHIBITED IN THE WORK ENVIRONMENT NOTE: ALL APPLICANTS MUST PROVIDE CONTACT INFORMATION FOR THREE REFERENCES AN EQUAL OPPORTUNITY SERVICES PROVIDED ON A NON-DISCRIMINATORY BASIS

Job Description Propio Language Services is closing the language gap by connecting people anywhere and anytime through innovative technology and language solutions. Founded in 1998, Propio Language Services provides interpreting and translation services that help facilitate communication across healthcare, education, government, legal, social-service, and other settings. Propio supports clients across more than 350 languages through a network of experienced language professionals. We currently have opportunities for Spanish Onsite Contract Interpreters in the St. Louis MO area who are passionate about using their language skills to facilitate accurate and meaningful communication. Contract Responsibilities • Provide accurate and professional consecutive interpretation between English and Spanish during accepted onsite assignments., • Provide remote interpretation by telephone or video when applicable to an accepted assignment., • Follow applicable interpreter protocols, professional standards, and client requirements., • Comply with applicable Propio and client requirements relating to interpreter ethics, confidentiality, privacy, security, safety, and assignment protocols., • Maintain strict confidentiality and comply with privacy, security, and data-protection requirements applicable to each assignment, including HIPAA, FERPA, GLBA, and applicable client requirements, as appropriate., • Maintain professional interactions with clients, patients, customers, visitors, healthcare professionals, and other participants., • Maintain professional language proficiency, terminology, and subject-matter knowledge necessary to perform accepted assignments accurately and professionally. Requirements • Must be at least 18 years of age., • Professional proficiency in English and Spanish., • Ability to accurately provide consecutive interpretation between English and Spanish ., • Successful completion of applicable language and interpreting proficiency evaluations., • Submission of a current résumé in English during the application process., • High school diploma, GED, or equivalent education/experience, where required by applicable client credentialing standards., • Basic computer and technology proficiency., • Ability to reliably travel to and from accepted onsite assignments., • Ability to satisfy health and immunization requirements applicable to specific assignments or client locations. Requirements may include TB screening, MMR, Varicella, Hepatitis B vaccination or declination, Tdap, seasonal influenza, and COVID-19 vaccination, where required by applicable law or client/site requirements. Exceptions or accommodations will be considered where required by applicable law., • Successful completion of background, security, fingerprinting, and/or drug screening may be required for certain assignments depending on client/site requirements and applicable federal, state, and local law., • Agreement to applicable confidentiality, privacy, security, and professional ethics requirements., • One or more years of professional interpreting experience., • Medical, legal, community, educational, or social-services interpreting experience, as applicable., • Relevant interpreter training, credentials, or certifications. Professional Standards Propio's interpreter evaluation process incorporates recognized industry standards and guidance, including those established by: • National Council on Interpreting in Health Care (NCIHC), • International Medical Interpreters Association (IMIA), • California Healthcare Interpreting Association (CHIA) Independent Contractor Relationship This opportunity is for independent contract services and does not create an employer-employee relationship. Contractors may accept or decline offered assignments and are not guaranteed a minimum number of assignments or hours. Contractors may provide services to other organizations, subject to applicable confidentiality, security, and conflict-of-interest requirements. Diversity creates a healthier atmosphere: Propio is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. SMS Terms of Service 1. When you opt in to receive SMS messages from Propio Language Services, we may send you messages related to your job application, including updates, interview coordination, and other recruiting communications., 2. You can cancel the SMS service at any time by replying with any of the following industry standard keywords: a. STOP b. STOPALL c. OPTOUT d. CANCEL e. END f. QUIT g. UNSUBSCRIBE h. REVOKE 1. After you opt out, we may send one final text message confirming that you have been unsubscribed. No further recruiting SMS messages will be sent unless you opt in again., 2. To opt back in, reply with any of the following industry standard keywords: a. START b. UNSTOP c. YES 1. For help, reply HELP or contact us at EMAIL or PHONE NUMBER., 2. Carriers are not liable for delayed or undelivered messages., 3. Message and data rates may apply. Message frequency may vary. Contact your wireless provider for details., 4. For more information on how we handle your data, please review our Privacy Policy at: https://propio.com/privacy-policy/ Privacy Policy: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Job Description At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com. Your Impact We are searching for a skilled and motivated EV Charging Field Service Technician. This key role is responsible for the onsite repair and maintenance of EV charging stations in a specific geographic region, including but not limited to site safety, electrical system maintenance/repair, site field reports, and other duties as required to properly maintain and operate the site within the contractual requirements. This role must be able to work independently with little to no supervision and will be required to work in the field under various conditions. Core Responsibilities • Please note that this position requires availability to work a Saturday-Wednesday schedule. Candidates who are unable to reliably meet this scheduling requirement may not be considered for the role., • Perform OEM testing, troubleshooting, repairs, and upgrades/ revisions to a broad range of equipment, ranging from Level 2 Electric Vehicle (EV) chargers to DC Fast Chargers., • Perform testing on equipment, including but not limited to; insulation testing (megger testing), thermal imagery, torque tests, and performance evaluations., • Troubleshoot system performance issues and locate/isolate ground faults., • Work closely with the Planning and Scheduling team to ensure maintenance schedules are adhered to and work orders are completed accurately and on time., • Review site manuals and drawings to ensure proper service and maintenance of equipment., • In fieldwork including electrical and mechanical preventative and corrective maintenance of site equipment, site field reporting, work order completion, and other work as needed., • Ensure that all issues at the site are documented in the work order system and are addressed in a timely manner. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Specific duties may vary or evolve over time based on business and client needs. Core Experience • 2+ years' equivalent experience in servicing electrical power equipment in the commercial or utility energy field and/or formal electrical training., • Strong electrical, electronic, and mechanical troubleshooting skills. Technical knowledge of Electric Vehicle (EV) chargers, solar power installations, or other applicable power electronics is preferred, but not required., • Experience using a Computerized Maintenance Management System (CMMS) to generate, track, and complete site work requirements., • Strong Microsoft Office skills., • Ability to analyze and resolve problems independently with a high level of results orientation., • Must be proficient in reading, writing, speaking, and understanding English to safely perform job duties, interpret technical instructions, and communicate effectively with team members and customers. Interpreter services are not available for this position. Physical/Work Environment • This role requires working in all elements, depending on job location, time of year, heat, cold, rain & snow (depending on geographic region for the role)., • Working around high voltages and currents., • Wear personal protective equipment (PPE), always including a hard hat and safety glasses., • Repetitive use of legs, arms, hands, and fingers., • Conduct site safety assessments and identify all safety hazards on the job site, properly generate and complete JHA, Lock Out Tag Out (LOTO), and other safety-related documentation as per OSHA and site-specific requirements. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range $23—$40 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at www.Pearce-Services.com!

Job Description VISION, MISSION & VALUES: Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an “Enriched health and life in a just society” through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities CUSTOMER SERVICE COMPLIANCE STATEMENT: Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve. POSITION DESCRIPTION: As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Provide superior service to all customers., 2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents., 3. Able to create a patient case, utilize and document as requested., 4. Notify new patient of doctor’s prescription preferences, if applicable., 5. Schedule, confirm patient appointments and interpreter services, if applicable., 6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested., 7. Process patient payments, co-pay and balanced owed including smart pay, if applicable., 8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver’s license/insurance information., 9. Ensure each patient’s insurance is verified prior to being seen., 10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable., 11. Perform end-of-day batching and counting., 12. Scan paper documents into electronic chart., 13. Adhere to petty cash policy, if applicable., 14. Complete ticklers/appointments to schedule within Athena workflow dashboard., 15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete., 16. Able to create a Lab Corp indigent form/scan and distribute as needed., 17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner., 18. Coordinate with navigator to ensure patients are connected to health insurance., 19. Perform other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES: 1. Basic keyboard/data entry skills, note taking, computer and telephone skills., 2. Must possess knowledge of basic computer screens, fields and procedures., 3. Must possess knowledge of basic medical terminology., 4. Must possess knowledge of basic telephone and paging systems, and routing calls., 5. Must possess knowledge of basic forms, applications and logs in the health care centers., 6. Ability to effectively communicate with staff members and general public in a clear, concise, and courteous manner. 1. Ability to assess skills necessary for patient referral, if applicable., 2. Ability to assess non-scheduled patients and communicate to nursing/provider staff., 3. Ability to assess patient records, forms and charts for completeness and accuracy., 4. Ability to accept responsibility for own actions and receive supervision and direction., 5. Ability to maintain confidentiality of all patient records, communications and needs., 6. Ability to follow lines of authority when dealing with problems and issues., 7. Must maintain neat, clean, professional appearance., 8. Ability to multi-task. EDUCATION AND EXPERIENCE: High School diploma or equivalent is desired. Training in Medical Terminology is desired. PHYSICAL DEMANDS: Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds. WORK SCHE

Job Description I. BASIC FUNCTION: Assists the Operations Director with coordination of functions in the Operations Department. Acts as a member of the Operations Team in the role of one or more of the following positions: Telephone Operator, Front Desk Receptionist, Appointment Scheduler, Medical Records Clerk, or Interpreter Services. All employees of FCHC must ensure service standards are delivered, including: FCHC Core • Demonstrates a commitment to FCHC mission and vision., • Demonstrates a positive attitude towards patients, employees, role, and the health center., • Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect). Customer Service and Professionalism • Smiles and makes appropriate contact, greets individuals upon entry into building and space., • Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.) customers. Treats patients, customers and colleagues with dignity and respect. • Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround., • Demonstrates good communication skills and communicates in a tactful manner., • Exhibits conflict resolution skills in order to foster effective working relationships and embraces a team approach. • Adheres to FCHC’s dress code policies. Employee appearance and grooming appropriate. Show(s) • Consistently shows commitment to position and team performance (i.e., attendance and punctuality)., • Consideration and acceptance of cultural differences of others; works well with individuals of diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion. • Participates in training and professional development and completes required trainings in a timely manner. Safety • Adheres to and promotes a culture of safety and cleanliness., • Adheres to HIPPA/Confidentiality standards., • Respectful of FCHC property, properly and safely uses Health Center Equipment. II. INTRADEPARTMENTAL RELATIONSHIPS: Department Officer: Chief Operations Officer Reports to: Operations Director and/or Patient Access Manager Supervises: Operations Specialists, when necessary JOB DESCRIPTION DEPARTMENT: HEALTH OPERATIONS JOB TITLE: LEAD FRONT DESK ASSOCIATE Page 2. III. PRIMARY RESPONSIBILITIES: A) TELEPHONE OPERATOR: 1. Receives incoming telephone calls. Answers all incoming phone calls, schedules patient appointments and creates a task with a detailed message for appropriate staff. 1. Screens incoming calls for Providers. Routes calls to appropriate provider or clinical staff using established criteria. 1. Reschedules patients/cancels providers’ schedules when necessary., 2. Orients new staff to the telephone system., 3. Performs other duties as assigned. B) FRONT DESK RECEPTIONIST: 1. Greets incoming patients and visitors utilizing excellent customer service skills as noted under Service Standards. 1. Ensures all necessary consent forms are completed by patients annually., 2. Obtains financial documentation from each patient/family unit in order to acquire information necessary for the Center’s Sliding Fee Scale Program. Obtains insurance information and verifies coverage prior to patient appointments. 1. Utilizes the telephone and paging system to help patients receive services as necessary., 2. Creates and updates patients’ electronic health record (EHR). This includes scanning the registration forms which are reviewed for completion and placed into the appropriate categories in the electronic health record. 1. Updates patient record for changes in any demographic information. Makes appropriate changes in the electronic health records (EHR). 1. Connects patients to the appropriate resource to handle or answers patients’ inquiries regarding sliding fee schedule, insurance, collections, etc. 1. Assists patients in participating in special programs by giving out applications and assisting patients in the completion of applications. 1. Collects payments of fees for current or previous visits. Provides receipts of payments to patients., 2. Promotes activities such as patient portal enrollment to improve clinic engagement. LEAD FRONT DESK ASSOCIATE Page 3. 1. Submits money collected and payment journal at the end of the day., 2. Secures money drawers at all times., 3. Performs other duties as assigned. C) APPOINTMENT SCHEDULER: 1. Schedules appointments for patients in person or via telephone, monitors cancellations, and reschedules appointments, primarily responsible for the recall list, if applicable. 1. Schedules appointments for specific patient populations at the direction of clinical staff., 2. Performs other duties as assigned. D) MEDICAL RECORDS CLERK: 1. Ensures all loose chart forms, including consult notes, progress notes, lab reports, and immunizations are scanned and filed appropriately on the electronic health records. These documents are imported into the patient’s electronic health record and forwarded to staff at FCHC following FCHC’s medical standard operating procedure (SOP) for FCHC scanning procedure. 1. Requests medical records from outside entities as directed by the provider., 2. Downloads medical records from health record systems and imports medical records into a patient’s electronic health record. These records are downloaded, imported and forwarded to staff FCHC following FCHC’s medical records standard operating procedure. 1. Faxes appropriate correspondence as needed., 2. Picks up medical records information from providers and nursing staff and faxes, mails or delivers electronically any necessary information to outside entities as requested by provider. 1. Performs other duties as assigned. F) INTERPRETER SERVICES: 1. Schedules interpreters for all patients (both in person and utilizing Video Remote Interpreting - VRI)., 2. Schedules transportation for all patients as needed., 3. Verifies insurance for all non-English speaking patients. Works with non-English speaking patients on identifying health insurance options. 1. Performs other duties as assigned. LEAD FRONT DESK Page 4. IV. LEAD FRONT DESK ASSOCIATE RESPONSIBILITIES: 1. Prepares work schedules for Operations Staff, ensuring appropriate staff levels., 2. Provides direction, instruction, and support to Operations Staff during Operations Director’s and/or Patient Access Manager’s absence. 1. Provides orientation, training, implementation, and coordination of staff. Orients staff to changes in work procedures and duties. 1. Maintains medical records and ensures the availability of medical records, 2. Oversees the registration processes., 3. Functions as fill-in for all positions performed by Operations Staff as needed., 4. Helps with general site operations including building maintenance and security, equipment and supply maintenance and basic financial functions, time clock and payroll, etc., as required. 1. Provides feedback to Operations Director and/or Patient Access Manager for staff performance evaluations., 2. Handles patient grievances and assists Operations Director and/or Patient Access Manager with staff issues. V. PERIODIC DUTIES: 1. Contributes to Health Center community health activities outside of regular job responsibilities., 2. Participates in Health Center staff problem solving groups., 3. Attends and participates in department meetings, etc. as assigned., 4. Performs other duties as assigned. VI. WORKING RELATIONSHIPS: Inside Health Center: All inclusive. Outside Health Center: Patients/Clients, students, vendors, community health agencies, hospitals, insurance companies, Medicare/Medicaid, physician offices, etc. LEAD FRONT DESK ASSOCIATE Page 5. VII. QUALIFICATIONS: 1. High School Diploma or G.E.D. equivalent required., 2. One (1) year medical office work experience or equivalent required., 3. Five (five) years medical office experience preferred., 4. Ability to type 40 WPM preferred., 5. Knowledge of medical terminology preferred., 6. Must possess excellent computer, communication and customer service skills., 7. Must possess excellent organizational skills., 8. Bi-lingual speaking skills a plus. VIII. CONFIDENTIALITY: Respect for and maintenance of client and staff confidentiality is required. The above responsibilities/duties describe the chief function (requirements) of the job (holder) and are not to be considered a detailed description of every responsibility/duty (requirement) of the job (holder)

Job DescriptionDescription: FRONT DESK ASSOCIATE Acts as a member of the Operations Team in the role of one or more of the following positions: Telephone Operator, Front Desk Receptionist, Appointment Scheduler, Medical Records Clerk, or Interpreter Services. All employees of FCHC must ensure service standards are delivered, including: FCHC Core • Demonstrates a commitment to FCHC mission and vision., • Demonstrates a positive attitude towards patients, employees, role, and the health center., • Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect). Customer Service and Professionalism • Smiles and makes appropriate contact, greets individuals upon entry into building and space., • Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.) customers. Treats patients, customers and colleagues with dignity and respect. • Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround., • Demonstrates good communication skills and communicates in a tactful manner., • Exhibits conflict resolution skills in order to foster effective working relationships and embraces a team approach. • Adheres to FCHC’s dress code policies. Employee appearance and grooming appropriate. Show(s) • Consistently shows commitment to position and team performance (i.e., attendance and punctuality)., • Consideration and acceptance of cultural differences of others; works well with individuals of diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion. • Participates in training and professional development and completes required trainings in a timely manner. Safety • Adheres to and promotes a culture of safety and cleanliness., • Adheres to HIPPA/Confidentiality standards., • Respectful of FCHC property, properly and safely uses Health Center Equipment. II. Front Desk Associate Page 2. III. PRIMARY RESPONSIBILITIES: Front Desk Associate Receives incoming telephone calls. Answers all incoming phone calls, schedules patient appointments and creates a task with a detailed message for appropriate staff. Screens incoming calls for Providers. Routes calls to appropriate provider or clinical staff using established criteria. Reschedules patients/cancels providers’ schedules when necessary. Orients new staff to the telephone system. Performs other duties as assigned. FRONT DESK RECEPTIONIST: Greets incoming patients and visitors utilizing excellent customer service skills as noted under Service Standards. Ensures all necessary consent forms are completed by patients annually. Obtains financial documentation from each patient/family unit in order to acquire information necessary for the Center’s Sliding Fee Scale Program. Obtains insurance information and verifies coverage prior to patient appointments. Utilizes the telephone and paging system to help patients receive services as necessary. Creates and updates patients’ electronic health record (EHR). This includes scanning the registration forms which are reviewed for completion and placed into the appropriate categories in the electronic health record. Updates patient record for changes in any demographic information. Makes appropriate changes in the electronic health records (EHR). Connects patients to the appropriate resource to handle or answers patients’ inquiries regarding sliding fee schedule, insurance, collections, etc. Assists patients in participating in special programs by giving out applications and assisting patients in the completion of applications. Collects payments of fees for current or previous visits. Provides receipts of payments to patients. Promotes activities such as patient portal enrollment to improve clinic engagement. Front Desk Associate Page 3. Submits money collected and payment journal at the end of the day. Secures money drawers at all times. Performs other duties as assigned. Front Desk Associate: Schedules appointments for patients in person or via telephone, monitors cancellations, and reschedules appointments, primarily responsible for the recall list, if applicable. Schedules appointments for specific patient populations at the direction of clinical staff. Performs other duties as assigned. MEDICAL RECORDS CLERK: Ensures all loose chart forms, including consult notes, progress notes, lab reports, and immunizations are scanned and filed appropriately on the electronic health records. These documents are imported into the patient’s electronic health record and forwarded to staff at FCHC following FCHC’s medical standard operating procedure (SOP) for FCHC scanning procedure. Requests medical records from outside entities as directed by the provider. Downloads medical records from health record systems and imports medical records into a patient’s electronic health record. These records are downloaded, imported and forwarded to staff FCHC following FCHC’s medical records standard operating procedure. Faxes appropriate correspondence as needed. Picks up medical records information from providers and nursing staff and faxes, mails or delivers electronically any necessary information to outside entities as requested by provider. Performs other duties as assigned. INTERPRETER SERVICES: Schedules interpreters for all patients (both in person and utilizing Video Remote Interpreting - VRI). Schedules transportation for all patients as needed. Verifies insurance for all non-English speaking patients. Works with non-English speaking patients on identifying health insurance options. Performs other duties as assigned. Front Desk Associate Page 4. IV. PERIODIC DUTIES: 1. Contributes to Health Center community health activities outside of regular job responsibilities., 2. Participates in Health Center staff problem solving groups., 3. Attends and participates in department meetings, etc. as assigned., 4. Performs other duties as assigned. V. WORKING RELATIONSHIPS: Inside Health Center: All inclusive. Outside Health Center: Patients/Clients, students, vendors, community health agencies, hospitals, insurance companies, Medicare/Medicaid, physician offices, etc. VI. QUALIFICATIONS: 1. High School Diploma or G.E.D. equivalent required., 2. One (1) year medical office work experience or equivalent required., 3. Ability to type 40 WPM preferred., 4. Knowledge of medical terminology preferred., 5. Must possess excellent computer, communication and customer service skills., 6. Must possess excellent organizational skills., 7. Bi-lingual speaking skills a plus. Front Desk Associate Page 5. VII. CONFIDENTIALITY: Respect for and maintenance of client and staff confidentiality is required. The above responsibilities/duties describe the chief function (requirements) of the job (holder) and are not to be considered a detailed description of every responsibility/duty (requirement) of the job (holder). Requirements:

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