Bilingual Clinical Admin Assistant/Interpreter
12 days ago
Charlotte
Job Description Bilingual Clinical Admin Assistant/Interpreter Bilingual Clinical Admin Assistant/Interpreter Full-Time | Speech Tactics Pediatric Therapy Clinic About Us: At Speech Tactics, we are a mission-driven pediatric therapy clinic offering speech, occupational, physical, and behavioral health services. Our interdisciplinary team is united by a commitment to integrity, compassion, and service- empowering children and families to reach their fullest potential. We are a purpose-driven interdisciplinary pediatric provider in North Carolina and continue to grow through innovation, excellence, and our people-first culture. Position Overview: We are seeking a highly organized, emotionally intelligent, and detail-oriented Bilingual Clinical Admin Assistant/Interpreter (English/Spanish) to support our clinical and administrative operations. The ideal candidate is a self-starter who thrives in a fast-paced, team-centered environment, communicates effectively across disciplines, and proactively solves problems before they escalate. This individual will serve as both a trusted liaison between clinicians and families and a key driver of office efficiency. What You'll Do: * Provide live interpretation (Spanish/English) during therapy sessions, family consultations, and team meetings. * Translate critical documents, care plans, and internal communications with accuracy and cultural sensitivity. * Conduct parent orientations for new clients enrolled in our therapy programs. * Manage scheduling, client intake, phone/email communication, and daily administrative tasks with precision. * Organize, update, and maintain digital and physical client records in alignment with clinic protocols. * Proactively identify inefficiencies in workflows and assist in developing solutions to streamline operations. * Act as a warm, professional, and reliable point of contact for clients and families—ensuring they feel seen and supported. * Support clinicians with various administrative tasks including data entry, documentation follow-up, and report preparation. * Handle confidential information with discretion and uphold the clinic’s standards of professionalism and ethics. What We’re Looking For: * Bilingual fluency in Spanish and English (written and verbal) is required. * A natural problem-solver with excellent organizational and time management skills. * Strong attention to detail with the ability to juggle multiple priorities independently. * A collaborative communicator who demonstrates emotional intelligence and conflict resolution skills. * Demonstrated experience in a healthcare, clinical, or pediatric setting preferred (training provided). * Comfortable with Microsoft Office, EMR systems, and general office equipment. * A strong alignment with Speech Tactics’ core values: Integrity, Growth, Compassion, Community, Empowerment, and Service. Preferred Experience: * 1-2 years in an administrative or client-facing role, preferably in a pediatric or healthcare setting. * Interpretation/translation experience (formal or informal) in a medical or clinical context. Benefits: * Competitive hourly pay with annual raises and performance bonus pay $$$ * Health, dental, life, and vision insurance * Generous paid time off and holidays * Professional development opportunities * Supportive and collaborative work environment If you are passionate about making a positive impact on the lives of children and families and meet the qualifications, we encourage you to apply.