Service Technician
hace 1 día
Wilmington
Job Description Company Overview: For over 25 years, Pinnacle Trailer Sales, Inc. has been a trusted leader in the semi-trailer industry, specializing in sales, parts, and service solutions. Guided by our Core Values: Integrity, Respect, Listening, Duty, Teamwork, and Responsibility; we foster a culture of professionalism, collaboration, and excellence. We prioritize both customer satisfaction and employee well-being, offering a comprehensive benefits package, including medical, dental, and vision insurance, as well as company-paid life insurance and disability plans. At Pinnacle, we are committed to delivering quality, reliability, and innovation in everything we do. Job Summary: The Service Technician is responsible for inspecting, diagnosing, repairing, and maintaining semi-trailers and related equipment to ensure safe, reliable operation. This role supports customers and internal teams by delivering timely, high-quality mechanical, electrical, and structural repairs, while maintaining accurate service documentation and upholding company standards for safety and workmanship. Job Duties/Responsibilities: • Inspect and diagnose trailer systems to identify mechanical, structural, suspension, brake, and electrical repair needs., • Perform service, repair, and replacement of trailer brake and suspension systems, ensuring safe and reliable operation., • Troubleshoot and repair 12VDC electrical systems, including lighting and wiring components., • Execute MIG welding and metal fabrication repairs to trailer frames and structural components as required., • Complete routine preventative maintenance and install trailer components or accessories as needed., • Accurately document work performed by completing service records, repair orders, and parts usage within company systems., • Maintain a safe, clean, and organized work environment and operate shop tools and equipment in accordance with safety standards., • Perform all other duties as assigned. Qualifications Education & Experience: • High school diploma or equivalent required., • Demonstrated experience as a mechanical or service technician, preferably within the trailer, heavy equipment, or automotive industries. Skills & Competencies: • Strong mechanical aptitude, with the ability to diagnose and repair issues across a range of trailer types and configurations., • Understanding of hydraulic systems, commonly used in dump trailers, tilt decks, and utility equipment., • Ability to read and interpret technical diagrams, service manuals, and parts schematics., • Detail-oriented and committed to quality workmanship., • Ability to work both independently and collaboratively., • Strong time management and organizational skills., • Commitment to workplace safety., • Basic computer literacy. Physical Requirements & Work Environment • Ability to lift, carry, push, and pull up to 50 pounds unassisted on a regular basis., • Ability to work indoors and outdoors in varying weather conditions. Pinnacle Trailer Sales started with one location in Wilmington, NC and continues to expand throughout the Southeast with locations in VA, SC, NC. For more than 20 years, we’ve helped customers in a variety of industries get the trailer they need, when they need it. “Our mission at Pinnacle Trailer Sales is to provide our valued customers and our family of employees the tools and information to help them be as successful as possible.” We take our responsibility to our customers and our employees seriously, whether it’s helping you find the new semi-trailer that is perfect for your haul or having a companywide luncheon to celebrate the hard work of our employees.Our story began in 1999, when Brett Tanner founded Pinnacle Trailer Sales with a dedication for helping customers and doing what’s right.\r\n\r\nPinnacle Trailer Sales started with one location in Wilmington, NC and continues to expand throughout the Southeast with locations in VA, SC, NC.\r\n\r\nFor more than 20 years, we’ve helped customers in a variety of industries get the trailer they need, when they need it.\r\n\r\n“Our mission at Pinnacle Trailer Sales is to provide our valued customers and our family of employees the tools and information to help them be as successful as possible.”\r\n\r\nWe take our responsibility to our customers and our employees seriously, whether it’s helping you find the new semi-trailer that is perfect for your haul or having a companywide luncheon to celebrate the hard work of our employees.