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  • Director of Benefits
    Director of Benefits
    7 hours ago
    Full-time
    Wholesale District, Indianapolis

    Director of Benefits Location: Indianapolis, IN Company: Steak 'n Shake Reports to: Vice President of Human Resources * About the Role Steak 'n Shake is seeking a Director of Benefits to lead the strategy, administration, and execution of our benefits programs across a large, multi-state employee population. This role reports directly to the Vice President of Human Resources, serves as a member of the HR Leadership Team, and manages one internal direct report. This position is ideal for a benefits leader who enjoys both strategic ownership and hands-on execution —someone comfortable rolling up their sleeves while shaping programs that directly impact employees' lives. * Key Responsibilities Benefits Strategy & Administration • Own the design, delivery, and day-to-day administration of all employee benefit programs, including medical, dental, vision, life, disability, wellness, and voluntary benefits, • Evaluate benefit offerings regularly to ensure competitiveness, cost effectiveness, and alignment with company goals Open Enrollment • Lead annual open enrollment from end to end, including planning, vendor coordination, communications, system setup, and post-enrollment reconciliation, • Ensure a smooth, accurate, and employee-friendly enrollment experience Compliance & Governance • Oversee ACA compliance and reporting, including vendor coordination and regulatory deadlines, • Manage 401(k) retirement plan governance, including vendor oversight, audits, and fiduciary compliance, • Administer and ensure compliance with FMLA, ADA, and state-specific leave laws, • Maintain compliance across multiple states and jurisdictions Vendor Management • Serve as primary point of contact for benefits brokers, insurance carriers, third-party administrators, and retirement plan vendors, • Lead renewals, RFPs, contract negotiations, and ongoing performance management Operational Excellence & Leadership • Provide day-to-day leadership and development for one internal direct report, • Maintain accurate benefits data, documentation, and reporting, • Troubleshoot escalated employee issues and complex benefit cases, • Partner closely with HR leadership, finance, legal, and operations teams to improve processes, controls, and systems * Minimum Qualifications • Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience), • 7+ years of progressive experience in employee benefits administration and compliance, • Demonstrated ownership of open enrollment execution in a multi-state environment, • Strong working knowledge of ACA compliance and reporting, • Hands-on experience administering 401(k) retirement plans, • Practical experience with FMLA, ADA, and state-specific leave laws, • Proven experience managing external vendors (brokers, carriers, TPAs), • Ability and willingness to perform detailed, operational work in addition to strategic leadership * Preferred Qualifications • 10+ years of benefits experience, including leadership responsibility, • Experience supporting a large, distributed, hourly workforce across multiple states, • Prior experience in retail, hospitality, restaurant, or similarly complex operating environments, • Professional certifications such as CEBS, SHRM-CP/SHRM-SCP, or SPHR, • Experience leading benefits through periods of growth, change, or transformation, • Strong data, audit, and reporting orientation * Competencies & Work Style • Self-starter who works independently and takes ownership, • Highly detail-oriented with strong follow-through, • Thrives in a fast-paced, ever-changing environment, • Comfortable getting "in the weeds" with day-to-day work—this is not a purely advisory role, • Practical, solutions-oriented mindset with strong judgment * Why Steak 'n Shake Steak 'n Shake offers the opportunity to lead benefits in a highly visible, impactful role within the HR organization. As a member of the HR Leadership Team, you will help shape programs that directly affect employees across the country while partnering closely with senior leadership.

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  • Instructional Designer
    Instructional Designer
    7 hours ago
    Full-time
    Wholesale District, Indianapolis

    Instructional Designer (QSR / Operations Training) Location: Remote/Hybrid in a main Steak n Shake Market Department: Learning & Development Reports to: VP Training Steak n Shake is seeking an experienced Instructional Designer to create engaging, performance-driven training for our restaurant and corporate teams. This role partners closely with Operations and cross-functional teams to deliver learning that improves execution, guest experience, and retention. This position is ideal for a learning professional who combines strong instructional design expertise with an understanding of quick-service restaurant (QSR), retail, or hospitality operations. * Responsibilities • Design and develop eLearning, instructor-led training, and job aids for frontline and leadership roles, • Apply adult learning theory and instructional design models (ADDIE, SAM), • Align training with operational initiatives, menu changes, and promotions, • Develop and manage content in the LMS; incorporate video and interactive learning, • Evaluate training effectiveness using feedback, LMS data, and field metrics, • Partner with Operations to pilot, refine, and roll out training programs, • Visiting restaurants to observe operations, validate effectiveness, and gather feedback Qualifications • Bachelor's degree in Instructional Design, Education, or related field, Master's degree a plus, • 5+ years instructional design experience (QSR, retail, or hospitality preferred), • 5+ years' experience training frontline hourly teams and managers, • Proficiency (3-5 years' experience) with eLearning tools (Articulate Storyline/Rise, Camtasia, Canva, Adobe, Vyond), • Strong communication, project management, and stakeholder collaboration skills with proven ability to meet deadlines, • Data driven mindset with the ability to evaluate learning impact using Kirkpatrick type frameworks, • Knowledge of food safety standards, QSR standards, and hospitality principles Additional Details • You are in one of the following areas: Indianapolis, Cincinnati, Nashville, St. Louis, Atlanta, Tampa, Orlando, • Average 5% travel for field observation, analysis, and implementation evaluation, • Passion for operational excellence and learner-centered design, • Role is fast-paced, operations-driven with high visibility and impact, • Opportunity to directly influence guest experience, team performance/retention About Steak n Shake Steak 'n Shake is a classic American brand born on Route 66 in 1934. We are the creators of the Steakburger, extraordinary homemade milkshakes, and famous beef tallow fries. We use higher quality ingredients. We care about our people by proudly being the maximum wage employer. We seek to lead in food quality and service and embrace leading technologies such as Bitcoin. We are proud to be an American company. #TBCorp

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  • Chief Marketing Officer (CMO)
    Chief Marketing Officer (CMO)
    5 days ago
    Full-time
    Wholesale District, Indianapolis

    Chief Marketing Officer Steak n Shake is one of America's most recognizable restaurant brands and is leading the industry in same-store sales —and we're just getting started. We're transforming the business with a relentless focus on operational excellence, digital innovation, premium ingredients, and exceptional value. We serve real food, made fresh to order. Beef tallow fries. Grass-fed Steakburgers. No microwaves. Fresh ingredients. Clear standards. Real execution. Our pace is fast. Our standards are high. Our mission is clear. As we accelerate growth through company-owned and franchised restaurants, we're looking for a visionary Chief Marketing Officer to lead the next chapter of our brand evolution. This is a rare opportunity to shape the future of an iconic brand by driving customer growth, strengthening brand relevance, and creating industry-leading marketing strategies that deliver measurable business results. ++Position Summary++ The Chief Marketing Officer is responsible for the overall marketing strategy and execution for Steak n Shake. This executive leader will oversee brand management, advertising, digital marketing, customer loyalty, menu innovation support, public relations, creative development, media strategy, consumer insights, and local marketing initiatives. Reporting directly to the Chief Executive Officerexecutive leadership, the CMO will develop innovative marketing programs that increase guest traffic, strengthen brand loyalty, accelerate franchise growth, and maximize restaurant sales while protecting and enhancing the Steak n Shake brand. Key Responsibilities • Develop and execute the company's long-term marketing and brand strategy., • Lead all national and local marketing initiatives across company-owned and franchised restaurants., • Drive guest acquisition, frequency, retention, and lifetime value through data-driven marketing., • Oversee digital marketing, CRM, loyalty, social media, email marketing, mobile engagement, and customer personalization., • Partner with Operations and Culinary teams to successfully launch new menu items and promotional campaigns., • Build compelling advertising strategies across television, digital, social, influencer, and emerging media platforms., • Strengthen the Steak n Shake brand while maintaining its heritage and positioning for future growth., • Utilize consumer insights, analytics, and market research to guide marketing investments and business decisions., • Manage agency relationships, media buying, creative development, and marketing budgets., • Develop measurable KPIs and ROI metrics across all marketing initiatives., • Support franchise development through marketing strategies that drive unit growth and profitability., • Build and lead a high-performing marketing organization focused on innovation, accountability, and execution. ++Qualifications++ • Bachelor's degree in Marketing, Business, or related field; MBA preferred., • 15+ years of progressive marketing leadership experience., • Executive marketing leadership within the restaurant, retail, hospitality, or consumer brand industry., • Proven success building nationally recognized consumer brands., • Strong experience leading digital transformation and customer acquisition strategies., • Deep knowledge of loyalty programs, CRM, digital advertising, social media, and performance marketing., • Demonstrated ability to translate consumer insights into revenue-generating campaigns., • Strong financial acumen with experience managing significant marketing budgets., • Exceptional leadership, communication, and organizational skills., • Experience supporting franchise organizations is highly desirable. ++What You'll Bring++ • Visionary leadership balanced with hands-on execution., • Strategic thinking supported by data-driven decision making., • Passion for building brands that customers love., • A relentless focus on measurable business outcomes., • Creativity paired with operational discipline., • The ability to thrive in a fast-paced, growth-oriented environment. ++Why Steak n Shake?++ Steak 'n Shake is a classic American brand born on Route 66 in 1934. We are the creators of the Steakburger, extraordinary homemade milkshakes, and famous beef tallow fries. We use higher quality ingredients. We care about our people by proudly being the maximum wage employer. We seek to lead in food quality and service and embrace leading technologies such as Bitcoin. We are proud to be an American company. If you are ready to lead with pride, discipline, and purpose, we want to hear from you. Location: Indianapolis, Indiana Position: Full-Time | Executive Leadership

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  • Vice President Human Resources
    Vice President Human Resources
    5 days ago
    Full-time
    Wholesale District, Indianapolis

    Vice President, Human Resources Location: Indianapolis, IN Steak n Shake is one of America's most recognizable restaurant brands and is leading the industry in same store sales – and we are just getting started. We're transforming the business with a relentless focus on operational excellence, leadership development, and sustainable growth. We serve real food, made fresh to order. Beef tallow fries. Grass-fed Steakburgers. No microwaves. Fresh ingredients. Clear standards. Real execution. Our pace is fast. Our standards are high. Our mission is clear. As we accelerate the expansion of our company-owned and franchised restaurants, we're looking for an exceptional Vice President of Human Resources to build the talent, culture, and organizational capabilities that will power our next chapter. ++Position Summary++ The Vice President of Human Resources is responsible for leading the company's enterprise-wide human resources strategy across corporate and restaurant operations. This executive leader will oversee talent acquisition, leadership development, organizational design, employee relations, compensation and benefits, performance management, compliance, and HR operations. Reporting directly to executive leadership, the VP of Human Resources will partner across the organization to build a culture of accountability, operational excellence, and employee engagement while supporting rapid growth and organizational transformation. ++Key Responsibilities++ • Develop and execute the company's long-term human resources and talent strategy., • Partner with executive leadership to align people initiatives with business objectives and organizational priorities., • Lead talent acquisition strategies to attract exceptional leaders across corporate, restaurant, and franchise support functions., • Design and implement leadership development, succession planning, and performance management programs that build a strong leadership pipeline., • Foster a high-performance culture centered on accountability, recognition, continuous improvement, and operational excellence., • Oversee compensation, benefits, incentive programs, and total rewards to ensure competitiveness and alignment with company goals., • Ensure compliance with all federal, state, and local employment laws while proactively managing organizational risk., • Lead employee relations initiatives that promote engagement, retention, and positive workplace culture., • Continually improve HR systems, processes, reporting, and analytics to improve efficiency and decision-making., • Partner with Operations to support workforce planning, labor strategy, and organizational effectiveness across company-owned restaurants., • Build and lead a high-performing HR organization focused on service, execution, and measurable business impact. ++Qualifications++ • Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree or MBA preferred., • 15+ years of progressive human resources leadership experience, including executive-level responsibility., • Significant HR leadership experience within the restaurant, retail, hospitality, or other multi-unit consumer business., • Proven success leading organizational transformation, talent development, and culture initiatives., • Deep knowledge of employment law, employee relations, compensation, benefits, compliance, and HR best practices., • Experience supporting large, geographically dispersed workforces., • Strong business acumen with the ability to translate workforce strategy into measurable business results., • Exceptional leadership, communication, coaching, and organizational skills., • SHRM-SCP or SPHR certification is preferred. ++What You'll Bring++ • Visionary leadership with the ability to execute at every level of the organization., • A hands-on passion for building teams, developing leaders, and creating high-performing cultures., • Strategic thinking supported by sound business judgment and data-driven decision making., • The ability to influence senior leaders while earning trust throughout the organization., • Strong operational mindset with a commitment to continuous improvement., • The energy and adaptability to thrive in a fast-paced, transformation-focused environment. Why Steak n Shake? Steak 'n Shake is a classic American brand born on Route 66 in 1934. We are the creators of the Steakburger, extraordinary homemade milkshakes, and famous beef tallow fries. We use higher quality ingredients. We care about our people by proudly being the maximum wage employer. We seek to lead in food quality and service and embrace leading technologies such as Bitcoin. We are proud to be an American company. If you are ready to lead with pride, discipline, and purpose, we want to hear from you. Location: Indianapolis, Indiana Position: Full-Time | Executive Leadership

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  • Senior Manager, Corporate Reporting
    Senior Manager, Corporate Reporting
    5 days ago
    Full-time
    Wholesale District, Indianapolis

    Steak n Shake, Inc. Department: Corporate Accounting Job Title: Senior Manager, Corporate Reporting Function Understand the corporate mission and within that framework provide a critical leadership role within the corporate accounting department. Core Duties include 1) assisting with financial statement preparation and review, including disclosure schedules supporting parent company quarterly reporting, 2) lease accounting, 3) preparation of key judgmental accounting estimates, 4) marketing accounting, 5) key contact for the auditors and oversight of other corporate accounting areas. High visibility cross functional with the Legal and Marketing departments, Operations, and Parent Company. Essential Duties and Responsibilities 1. Prepare and review aspects of overall financial statement consolidation of Steak 'n Shake Inc. ("the Company" or "Organization") entities., 2. Prepare, review and report on schedules supporting the parent company (Biglari Holdings) external quarterly reporting, including, for example, cash flows and disclosures on leases., 3. Prepare and review the annual stand-alone Company financial statement filing used in the Company's Franchise Disclosure Document (FDD)., 4. Key contact to the external auditors in their work related to quarterly reviews, annual audits, and stand-alone financial reporting used in the FDD., 5. Evaluate all new leases and amendments to ensure proper recording under ASC 842, Leases. This includes working closely with the Legal Department to be current and knowledgeable of any new leases, amendments to existing leases, or lease terminations., 6. Review budget to actuals of repairs and maintenance spend and CAPEX spend with VP of Facilities, Chief Operations Officer and others., 7. Review budget to actuals of marketing expenditures with Chief Marketing Officer and others., 8. Responsible for certain key judgmental accounting estimates (e.g., impairment assessments, workers comp/general liability actuarial valuation), 9. Lead technical accounting research and related technical accounting memos as reviewed by the Principal Accounting Officer., 10. Oversee and manage a team of three corporate accounting positions that provide support in asset management, leases and rent, marketing, financial reporting, and other corporate areas., 11. Responsible for ensuring internal controls owned by the corporate accounting team are properly designed and executed to ensure operating effectiveness for compliance with Sarbanes Oxley. . 1. Assist Principal Accounting Officer and Senior Leadership Team (SLT) members with requests or projects as needed., 2. Play a role in the Company's planned journey for software evolution, which includes incorporating AI into existing or new processed to gain efficiency and replace basic tasks with more insight and analysis to provide value beyond the core function of accounting., 3. Identify improvement opportunities across the Organization's functions, determine alternative courses of actions with those function leaders, and implement process improvements. Continuous goal to reduce "waste" in processes and identify cost savings. Position Requirements • Bachelor's degree in accounting, finance, or related field, • 8+ years of experience, with public accounting experience, • CPA designation, • Passionate about business by adding value to help the overall business grow and win in the marketplace, • Innovator when it comes to improving processes and using AI, • Adaptability and flexibility as priorities change and job responsibilities broaden, • Team leader, but a coach first and foremost, • Effective communicator, verbally and written, • Problem solver that addresses issues quickly., • Strong analytical thinking, • Proficient with Microsoft applications, including Excel

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