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Executive Assistant Responsibilities: - Manage the CEO’s emails and calendar; schedule meetings with clients and city agencies. - Screen, prioritize, and respond to communications from stakeholders including clients and team members. - Coordinate meetings, prepare agendas, take minutes, and ensure timely follow-ups. - Attend meetings with the CEO, take detailed notes, draft meeting summaries for the CEO’s review, and ensure action items are tracked and completed. - Utilize experience with Department of Buildings and other city agencies’ processes to resolve inquiries and support CEO project coordination. - Maintain confidentiality of sensitive information and uphold a high level of professionalism. - Assign projects to project managers and route emails to the appropriate team members. - Research and coordinate webinars and networking events that the CEO should attend. - Conduct research and provide information to support project execution and informed decision-making. - Provide general administrative support to the CEO to ensure efficient time and task management. Office Management Responsibilities: - ** ** Answer office phone calls, take accurate messages, and route inquiries appropriately. - Maintain and update project information in the company’s CRM system (Bitrix24). - Oversee office supply inventory and coordinate maintenance of office equipment. - Prepare internal reports, correspondence, and documentation for the CEO and weekly team meetings. - Collect and log incoming mail daily. - Organize team celebrations and office events. - Assist in onboarding new employees, including workstation setup and preparation of orientation materials. ** Experience Requirements** - Minimum of 2 years of experience as an executive assistant or in an office management role. - Prior experience working with city agencies such as the Department of Buildings (DOB), with knowledge of relevant processes and filings. - Demonstrated ability to handle multiple priorities and operate effectively in a fast-paced environment. - Strong written and verbal communication skills, with experience interacting with senior-level stakeholders. - Proven ability to manage confidential information with discretion and professionalism. ** Education and Qualifications** - Bachelor’s degree in Business Administration, Management, or a related field (preferred). - Proficient in Microsoft 365 applications, including Outlook, Excel, and Teams. - Experience with project management tools and CRM software (Bitrix24 preferred). - Tech-savvy and a quick learner with the ability to adapt to new systems and tools. - Highly organized, detail-oriented, and solutions-driven, with a strong customer service mindset. Type of Work: Full-Time, In-Office Schedule: 9 AM to 5 PM, Monday to Friday
This is the overview of the position! To make sure everything is aligned, here’s a quick recap of the responsibilities you’ve outlined for the Leads Manager role in Residential Property Operations: Key Responsibilities: 1. Listing and Advertising: 2. • Create and manage listings on platforms like Zillow, Trulia, Apartments.com, and others. 3. • Ensure listings are accurate, appealing, and up to date. 4. Lead Management: 5. • Respond to inquiries from prospective tenants. 6. • Qualify leads and maintain lead tracking systems. 7. Scheduling Showings: 8. • Coordinate and confirm appointments with interested renters. 9. • Maintain a clear calendar and communicate with property managers/owners. 10. Tenant Payment Handling (for Documentation): 11. • Collect and document proof of payments. 12. • Ensure records are properly filed and shared with appropriate teams. 13. Work Mail Management: 14. • Review, prioritize, and respond to work-related emails. 15. • Flag urgent items and maintain a clean, well-organized inbox. 16. Identity Verification: 17. • Verify your own identity as part of internal security/compliance. 18. • Assist in verifying tenant identities if required.