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  • E-Commerce Assistant
    E-Commerce Assistant
    15 days ago
    $23–$28 hourly
    Full-time
    Rye Brook

    Petite Maison Kids is seeking a Full time enthusiastic and highly driven E-commerce Assistant looking to join a successful fast growing children's clothing brand with opportunity for career growth within the company. The position is in person at our office warehouse in Port Chester, NY and includes; • Customer Service support including via chat, phone, and email. Shopping concierge for abandoned carts., • In charge of online, marketplace, and wholesale order fulfillment in a timely manner and following quality standards., • Purchase shipping labels, organize daily shipping carrier pickups, and daily package drop offs at USPS., • Receive, unpack, and organize newly arrived merchandise shipments in the warehouse, • Website and marketplace product upload and management., • Warehouse organization and labeling stockroom. UPC and Barcode tag system., • Utilize inventory management systems to process and research merchandise shipments in accordance with our inventory control processes., • Optimize website product descriptions, google fields, SEO, • Basic sewing skills, use of glue gun, and steamer., • File insurance claims with shipping carriers., • Assist with in store events, pop up shows, trade shows , photo shoots., • Create customer invoices and commercial documents., • Assist with execution of weekly inventory transfer between our Port Chester warehouse and Greenwich CT store., • Warehouse inventory management, including organization and inventory counts., • Daily mail and return package pickup in mailroom, • Keep warehouse space clean with daily garbage and carton disposal in designated area in the building., • Hours:, • Full Time Mon-Fri 8:30AM-4:30PM., • 5 Days (40 hours) per week. This job is for those that display the following traits: • A high level of ownership, accountability and initiative, • Hard working, creative, and highly driven, • Eloquent in speech and writing, • Attention to details, • Ability to prioritize and handle multiple tasks, • Basic sewing skills, • Shopify, Canva, Mirakl, and Microsoft Excel familiar/proficient, • Interest in Kids Fashion, • Great Organizational skills, • The skills to use a variety of technology and new computer applications, • Reliable and have the ability to work a flexible schedule based on business needs *Previous E commerce, Shopify, and customer service experience is a big plus. Benefits: • 401(k), • Dental insurance, • Employee discount, • Health insurance, • Opportunities for advancement, • Paid time off Physical Requirements: • Mobility including stairs, bending, stooping, reaching, pushing, pulling, and moving items., • Valid Driver's License. Drive to our Retail location in Greenwich CT location as needed., • Lift up to 30 lbs.

    Immediate start!
    No experience
    Easy apply
  • Front Desk Receptionist
    Front Desk Receptionist
    1 month ago
    $25–$26 hourly
    Part-time
    Port Washington

    OVERVIEW As a Front Desk Associate, you are the first point of contact for people when they enter the building. Your role requires a flair for hospitality and customer service, providing the best possible experience for customers as you check them in, process credit card and cash payments, and assist with any questions they might have. You will need to handle questions and problem-solve effectively while making guests feel welcome, heard, and valued. YOUR MISSION To assist customers (whether residents, members, or guests) with checking in, booking classes and lessons, making payments, and any other membership or amenity related questions they have, while providing excellent customer service and maintaining the URBN Playground reputation. WHAT YOU’LL DO • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Set up / pack down equipment (e.g. cash registers / boxes, devices) at open / close times, • Check members in as they arrive to use the amenities or for classes / lessons, • Assist residents with the URBN Playground app to make their reservations and purchases, • Utilize URBN software to manage reservations and bookings, handle messaging through the app., • Ensure security of cash registers / cash boxes at all times during shift, • Count starting amount of money at the start of shift, • Balance cash at the end of the shift and complete cash drop form, • Process guest passes or current promo codes from periodic marketing campaigns, • Answer phone calls and e-mails and escalate queries as needed, • Supervise other staff on shift as needed (e.g. porters) to ensure amenities run smoothly, • Hold a set of keys and open and lock gates and doors as needed, • Know what events or lessons are going on and be able to answer questions about them, • Liaise with key people (e.g. trainers, event planners, Lifestyle Director, pool operator) to ensure smooth operations of all the above YOU’RE GOOD AT • Getting things done, • Keeping track of many things at once and paying attention to detail, • Remembering customers’ names and making them feel welcome, • Diffusing customer complaints and solving problems, • Working independently with minimal supervision, • Handling phone calls and e-mails in a professional and efficient manner, • Building relationships with customers and key vendors BROWNIE POINTS • Prior experience in a sales-related job, • Prior experience in a hospitality position, • Familiar with property management software

    Immediate start!
    No experience
    Easy apply
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