Administrative Assistant for Client Service Representative
8 days ago
Grand Island
Job Description Become a valuable member of our Client Service Rep team – submit your application for the Admin Assistant for Client Services Representative position today! Job Title: Administrative Assistant for Client Service Representative Department: Client Services Representative Reports to: Executive Leadership Team | Supervises: N/A Shift: M-F 8:30 AM-5 PM | Salary Range: $16.00 - $24.00 FLSA Status: Non-Exempt Hourly | Job Description Updated: Sept 17, 2025 Position Summary: Compu-Mail, a leading provider of integrated marketing solutions, is seeking a dedicated Administrative Assistant to support our Client Service Representatives (CSRs). As the Administrative Assistant, you will play a vital role in ensuring smooth and efficient operations within the client services department. Your responsibilities will include providing administrative support to CSRs, coordinating client communications, managing documentation, and assisting with various tasks to enhance client satisfaction. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication abilities. Essential Functions: • Provide comprehensive administrative support to Client Service Representatives (CSRs) for smooth operations., • Assist with scheduling meetings, preparing correspondence, and managing calendars., • Serve as a primary point of contact for client inquiries and requests., • Coordinate client meetings, including scheduling and logistics., • Create, edit, and proofread documents, presentations, and reports., • Ensure accuracy and completeness of client documentation and agreements., • Assist CSRs in managing client accounts, updating information, and processing orders., • Collaborate with other departments to ensure timely fulfillment of client orders., • Work closely with CSRs and other team members to coordinate client projects., • Facilitate internal communication and coordination between CSRs and other departments., • Maintain accurate records of client interactions, communications, and project details., • Identify and address administrative challenges to streamline processes and improve efficiency., • Adhere to company policies, procedures, and industry regulations related to client services., • Perform other various job duties as required. Education and Experience: • High school diploma or a related discipline is often required or an equivalent combination of education and experience in lieu of a degree., • Associate or bachelor's degree is preferred but not mandatory., • Proven experience in an administrative support role is required., • Previous experience in a client services or customer-facing environment is highly desirable., • Familiarity with Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other office software is preferred., • Experience in the marketing or printing industry is a plus, but not mandatory. Knowledge, Skills, and Abilities: • Understanding of administrative principles and practices., • Basic knowledge of office software such as Microsoft Office suite., • Familiarity with client services or customer relationship management principles., • Strong organizational skills with attention to detail., • Proficient written and verbal communication skills., • Ability to multitask and prioritize tasks effectively., • Excellent interpersonal skills to interact with clients and team members., • Ability to provide administrative support in a fast-paced environment., • Capability to handle client inquiries and requests professionally., • Aptitude for problem-solving and finding efficient solutions. While performing the duties of this job, the employee is regularly required to stand, walk, and sit for extended periods of time. The employee is required to regularly reach with arms and hands. Your hands and fingers frequently perform repetitive motions, including typing/keying tasks. Occasionally the employee will lift and/or move up to 10 pounds. This job requires close vision, peripheral vision, depth perception, and the ability to adjust focus. The above job description is not a contractual or binding document, nor does it alter the employment-at-will status. It is provided as a guide to the types of essential duties required to be performed. Duties may vary sometimes, and this description is subject to review. Modifications will be made as needed to support changes in business requirements. I have reviewed and understand the job description and believe it to be accurate and complete. I understand that Compu-Mail, LLC. retains the right to change the Job Description as they deem necessary. I will follow and adhere to my Job Description to the best of my abilities. Employee Signature: ________________________________________________________________ Date: _________________________________________________________________ Compu-Mail is an equal-opportunity employer. Compu-Mail recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law.