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Job Description About Us Brilla Schools, a growing K-8 network in the Bronx, serves over 2,000 students with plans to expand to educate 3,000 across four elementary and four middle schools. Managed by Seton Education Partners, Brilla Schools are dedicated to forming students of strong wisdom and virtue. Our classically inspired approach to education combines a content-rich curriculum, inquiry-driven learning, and a focus on virtues, while providing individualized support to meet each child's unique needs. A national leader in character education and supporting students with varying needs, over the past two years, Brilla alumni have secured spots in the most prestigious high schools in the tri-state area, earning over $3 million in scholarships and financial aid. Our staff are mission-aligned change-makers who believe in fostering a joyful, rigorous learning environment, and Brilla offers some of the most competitive salaries in the market to honor their dedication. With high expectations and a supportive community, we're preparing students to excel in high school, college, and beyond. Position Overview All Brilla teachers share a relentless belief and focus that scholars can and will achieve excellent academic outcomes and a robust character education. The key responsibilities and drivers to achieving outcomes for students include: • Understanding, planning, and executing key elements of innovative pedagogy and data-based decision-making through a deep love of learning, • Establishing and maintaining a highly structured and welcoming classroom culture where scholars are supported in developing their own internalization and mastery of virtue, • Provide a model of courage, justice, wisdom, and self-control, while championing a positive, flexible attitude and solution-based approach to challenges aiming to challenge the status quo of the current educational landscape in underserved communities, • A desire to accept, implement, and seek feedback, and a proven ability to manage multiple concurrent tasks and responsibilities while inspiring outstanding achievement in scholars, • Participating in ongoing professional development, including formal and informal observation and coaching cycles and daily intellectual prep meetings, • Implementing looking at student work protocols, and data analysis practices and urgently responding to student data, • Establishing and communicating standards and content-based objectives and regularly evaluating student progress toward mastery, • Internalizing the provided curriculum, and teach rigorous, classically-inspired lessons that adhere with Brilla's ambitious student growth targets across multiple grade levels of students, • Collaborating with other Science content teachers, and homeroom teachers, • Partnering with families to nurture a home to school connection that fosters shared accountability for scholars' outcomes, • An unwavering, confident, and enthusiastic commitment to the educational mission of the Brilla Schools Network in service to the school community, • A relentless dedication to providing all students with an academically robust, inspiring, and joyful learning experience, • Bachelor's Degree or higher from an accredited institution, • Possession of current teaching certification as an elementary school teacher., • Excellent spoken and written communication skills, • Relevant urban, elementary teaching experience with demonstrated student results (preferred), • Special Education credential and experience (highly preferred), • Comprehensive Professional Development: More than 225 hours annually, featuring two weeks of onboarding, coaching, and targeted training sessions to ensure staff excel in their roles and flourish., • Community and Culture: An intentionally joyful workplace with over 30 bonding events each year, fostering connection and collaboration among staff and families in the Bronx., • Flexible Health Coverage: A full suite of medical, dental, and vision plans designed to support diverse needs, utilizing Cigna and Anthem provider networks., • Competitive Compensation: A salary range of $70,000 to $105,000, with pay varying within this range based on job-related knowledge, skills, and experience., • Retirement Plans: A 403(b) plan and 401(k) retirement options with matching contributions, helping you secure your financial future while you grow with us. Please note: The above is based on the 2024-2025 plan year. You can find more information here.

Job DescriptionEmpower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Position Overview: Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. The HARP Care Manager develops, facilitates, and communicates a plan of care in partnership with the member, their assigned Health Home, primary caregiver, the primary and attending physicians, and various Behavioral Health and/or Substance Use Disorder providers. In partnership with these parties, the HARP Care Manager assesses, plans, facilitates, and advocates for options and services to meet a HARP member’s complex health needs through communication and available resources. In addition, the HARP Care Manager is responsible for scheduling aftercare follow-up for members discharging from an acute behavioral health inpatient setting. This position ensures that members have a scheduled appointment in place, makes follow-up and reminder calls to members, and follows up with providers to ensure member compliance with aftercare. This position requires that most case management activities will be performed in field via community and facilities outreach. Work Shifts 9:00 A.M – 5:00 P.M Duties & Responsibilities • Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement., • Conduct Utilization Review for designated Case Management members for some diversionary levels of care. (CORE/HCBS, ACT)., • Expected to meet with members in their homes, shelters, other residential settings, at community agencies, hospital inpatient units and/or day hospital programs., • Conduct initial and ongoing Behavioral Health clinical assessments., • Develop a formal plan of care for all services needed for the HARP member. Notify physicians for any changes in member’s plan of care., • Assists members and providers in accessing post-discharge aftercare related appointments. Works with inpatient facility team to identify appropriate follow-up care for CORE and HARP BH members., • Responsible for outreaching members regarding adhering to 7-day follow up appointment to offer a 30-day appointment as part of HEDIS measures, • Responsible for mailing discharge aftercare letters with a list of referrals to members not reached by phone., • Collaborate timely follow up with assigned nurses for clinical updates to plans of care., • Document IDT care coordination notes between both internal MetroPlusHealth staff and external Health Home/CMA workers., • Review and Approve submitted Health Home Plans of Care and ensure that CMA’s are conducting timely annual assessments. Review and approve CORE/HCBS requests; educating CMA workers about PROS and IOP options for members who opt out of receiving CORE/HCBS., • Assist providers with achieving pay for performance goals and examine the feasibility of Value Based Payment with high volume providers for HARP line of business., • Educate providers on medication and treatment compliance while also promoting the use of Long Acting Injectables., • Enlist existing provider network in promoting first episode psychosis treatment., • Educate providers to alternate treatment services being promoted by Health + Hospitals in lieu of Inpatient Detox, • Attends and prepares for bi-Weekly Interdisciplinary Care Team (ICT) meetings which will feature newly enrolled, frequently admitted, high utilizing at risk HARP members., • Oversee the coordination and delivery of comprehensive, quality healthcare and services for all members requiring care management in a cost-effective manner., • Evaluate housing needs appropriately and assist with housing application process. Collaborating timely with MetroPlusHealth internal housing team for supportive assistance, • Assist members with the coordination of services from various settings as appropriate. Including facilitating discharge from acute setting and alternate settings. Provides Care Coordination throughout the continuum of care. Optimizes both the quality of care and the quality of life for the MetroPlusHealth members. Identifies members appropriate for specialty programs., • Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in DCMS (EMR) system, and other applicable software programs, are complaint with professional standards and regulatory guidelines., • Contributes to MetroPlusHealth corporate goals through ongoing execution of member care plans and member goal achievement., • Performs other appropriate HARP Behavioral Health duties and participates in other special projects as assigned, including, but not limited to, audit review and preparation, quality improvement, community health education, facility/provider relations and marketing activitiesMinimum Qualifications, • Master’s Degree required, • Overall, 3-5 years of Behavioral Health (Serious Mental Illness & Substance Use Disorder) experience in a managed care and or in a Psychiatric Hospital Inpatient and/or Outpatient experience with both case and utilization management. One-year HARP experience preferred., • Field based Case Management Experience within the Integrated Collaborative Care Model Approach, • Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease, • Pharmacy, Psyckes, E-Paces, HCS (UAS) MAPP, CORE/HCBS, Microsoft Teams Video knowledge, • Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis., • Previous history of conducting home visits to members as well as assessing them bedside during an inpatient hospitalization or at their long-term Substance Abuse Residential setting., • Medical Background & Bilingual preferred., • Previous Quality Management liaison experience with hospitals and other large volume providers to address cost. as well as HEDIS/QARR quality performance, preferred, • Integrity and Trust, • Teamwork and Problem-Solving Attitude, • Customer Service Member FIRST Focus, • Superior Technical Computer skills (Microsoft Office, DCMS, Teams Video Application), • Clear and Concise Written/Oral Communications, • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs #LI-HYBRID #MPH-50

Job Description Job Title: Health Services Patient Advocate Department: Health Services Reports To: Health Fund Operations Supervisor : FLSA Status: Local 153, Non-Exempt The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Health Services Patient Advocate to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... Plus Spanish Differential: $1,000 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 9:00am-5:00pm) Summary: This position is a key part of developing, expanding, and maintaining the Health Services programs. The Health Services Patient Advocate is responsible for the maintenance of relationships with the 5 Star Centers, supporting the operations of the Health Fund Programs, responding to member and provider issues, and assisting members in choosing in-network providers, particularly 5 Star Centers. The Health Services Patient Advocate works on issues from initial inquiries through completion and participates in marketing strategies and provide feedback for continuous quality improvement of the Health Services Team. Additionally, this position provides other operational support activities within the Health Services Team. Principal Duties and Responsibilities: • Develop relationships with management and administrative staff at assigned 5 Star Center, including site visits, • Assist members in choosing providers and scheduling appointments at 5 Star Centers, • Assist with issue resolution as problems arise for assigned 5 Star Centers from initial inquiry through completion, • Log member issues into the department tracking system, • Assist members and act as advocates during complaint process with providers, • Identify any patterns of fund program issues with service provision and address accordingly or notify management, • Address member concerns about Fund programs, • Complete all program enrollment processes for eligible, interested members, • Utilize Health Services Database to track interactions related to Fund programs, • Work with members and the Providers to determine the correct copay and rectify all billing errors, • Reach out to members and dependents who meet specific criteria for upcoming Fund initiatives and or programs, • Receive incoming calls through the Health Services queue regarding Health Services Programs, • Back up member services provider line queue upon request for provider search activity, • Attend and participate in all team meetings Qualifications and Core Competencies: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. • Excellent organizational and prioritizing skills, • Ability to work on simultaneous projects with diverse working groups., • Ability to clearly communicate ideas and thoughts, • Ability to work with minimal supervision and be an effective team player, • Ability to effectively work in a fast-paced environment, handle multiple tasks and prioritize work, • Excellent listening skills and ability to address member concerns, • Ability to work well with physicians and other medical professionals, • Ability to think creatively and implement solutions to meet member needs, • The ability to read, write and understand English is essential., • Bilingual in English/Spanish is preferred Education and/or Experience: • High School Diploma, • Associates Degree or equivalent work experience in the healthcare industry preferred, • Microsoft Office with emphasis on Word and Excel, • Strong knowledge base of healthcare industry and medical terminology, • Insurance/managed care and claims processing background a plus. Work Hours: 35 Total (Available shifts Monday-Friday 9:00am-5:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 9:00am-5:00pm)

Job Description Care Coordinator - Utilization Management VillageCareMAX is looking for a motivated individual for to provide assistance to care managers and members in coordinating services and requests. The Care Coordinator will work to authorize services based on plan of care and ensure that services are initiated and delivered. Some of your daily activities will include: • Respond to inquiries from members and providers regarding health insurance, benefits, eligibility and authorization., • Initiate contact with care management team, provider relations department and external providers to meet member's needs., • Document, track and follow up with care management team for all member service requests., • Perform monthly member contacts and documentation in the electronic health record., • Maintain and support documentation, logs and data entry to monitor activity and/or outcomes related to Medicare billable services., • Reports any member dissatisfaction and grievance as appropriate There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from world leading carriers and competitive compensation, than we would love to speak with you! • PTO package, • 10 Paid Holidays, • Personal and Sick time, • Medical/Dental/Vision, • HRA/FSA, • Education Reimbursement, • Retirement Savings 403(b), • Life & Disability, • Commuter Benefits, • Paid Family Leave, • Additional Employee Discounts VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care. VillageCare is an Equal Opportunity Employer. Job Posted by ApplicantPro

Job Description About Us Brilla Schools, a growing K-8 network in the Bronx, serves over 2,000 students with plans to expand to educate 3,000 across four elementary and four middle schools. Managed by Seton Education Partners, Brilla Schools are dedicated to forming students of strong wisdom and virtue. Our classically inspired approach to education combines a content-rich curriculum, inquiry-driven learning, and a focus on virtues, while providing individualized support to meet each child's unique needs. A national leader in character education and supporting students with varying needs, over the past two years, Brilla alumni have secured spots in the most prestigious high schools in the tri-state area, earning over $3 million in scholarships and financial aid. Our staff are mission-aligned change-makers who believe in fostering a joyful, rigorous learning environment, and Brilla offers some of the most competitive salaries in the market to honor their dedication. With high expectations and a supportive community, we're preparing students to excel in high school, college, and beyond. Position Overview Under the supervision of the Assistant Principal of Student Services and the Network MLL Manager, the Multilingual Learning Specialist (MLL) provides legally mandated services to identified English Language Learners, as well as students who are identified as needing at-risk interventions. The MLL specialist pulls out small groups of students and works collaboratively in a teacher-team model with the general education teachers using a combination of grade-level content resources and a targeted English language development curriculum. The MLL Specialist works with the school administrators to implement school procedures and policies and communicates with students' parents, guardians, and/or caregivers. The MLL Specialist holds primary responsibility for designing and implementing direct MLL instruction and collaborating with teachers to provide English language support in other content areas. Core Competencies & Responsibilities • Demonstrates knowledge of grade-level content curricula to engage students in all content areas and differentiate curriculum and instruction to support all MLLs., • Co-plans prepare and facilitate daily standards-based lessons that utilize a variety of MLL instructional strategies that differentiate teaching based on the diverse and individual needs of all students., • Co-teaches with general education teachers and supports student learning through modeling, lesson planning, team teaching, data analysis, and ongoing feedback through dialogue and reflections., • Manages both regulatory and instructional requirements as an MLL teacher., • Administers Home Language Questionnaires and NYSITELL to determine student eligibility for MLL service., • Manage the NYSESLAT administration at their assigned campus., • Uses assessment data to refine curriculum and inform instructional practices to create a classroom culture of data-driven decision-making to close the achievement gap for all students including general education, students with disabilities, and MLLs., • Creates a classroom environment of respect and rapport to ensure a safe, caring, and orderly school environment that nurtures each student's unique needs., • Participates in collaborative curriculum and professional development, professional learning communities, grade-level activities, and school-wide functions., • Seeks to know students' strengths and challenge areas actively and communicates effectively with parents., • Evaluate, determine goals for, and track the progress of individual multilingual learners, and communicate with staff, students, and families., • Advises teachers on modifying/accommodating curriculum for MLLs and shares best practices to ensure high-quality instruction., • Build a warm and inclusive classroom environment, implementing the practices of a Responsive Classroom., • Creates and maintains strong relationships with students and families., • Actively participates in grade-level meetings, collaborative planning, and professional development, including an annual summer onboarding training., • Participates in meetings, designated school functions outside of school hours, and opportunities for individual and school-wide professional development, • Performs other duties as assigned Qualifications • Bachelor's degree from an accredited college or university, • New York State teaching certification in ESL, TESOL, or Bilingual preferred., • Comprehensive Professional Development: More than 225 hours annually, featuring two weeks of onboarding, coaching, and targeted training sessions to ensure staff excel in their roles and flourish., • Community and Culture: An intentionally joyful workplace with over 30 bonding events each year, fostering connection and collaboration among staff and families in the Bronx., • Flexible Health Coverage: A full suite of medical, dental, and vision plans designed to support diverse needs, utilizing Cigna and Anthem provider networks., • Competitive Compensation: A salary range of $70,000 to $105,000, with pay varying within this range based on job-related knowledge, skills, and experience., • Retirement Plans: A 403(b) plan and 401(k) retirement options with matching contributions, helping you secure your financial future while you grow with us. Please note: The above is based on the 2024-2025 plan year. You can find more information here.

The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA’s (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support. The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models. Key Responsibilities · Serve as the primary point of contact for a panel of providers within a designated territory. · Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service. · Conduct regular in-person provider visits (3–4 days/week) and manage follow-up activities on administrative days (1–2 days/week). · Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts. · Communicate performance expectations, program updates, and support resources in a clear and timely manner. · Collaborate with providers to implement quality improvement initiatives and care gap closure strategies. · Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform). · Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement. · Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives. · Identify opportunities to expand or strengthen NSIPA’s provider network in alignment with strategic goals. · Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders. · Develop an in-depth understanding of the unique needs and challenges of NSIPA’s provider network. · Support planning and execution of provider meetings, events, and educational seminars. · Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives. · Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed. · Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction. · Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information. · Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports. · Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts. Skills & Competencies · Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships. · Strong critical thinking and problem-solving abilities. · Self-motivated, organized, and able to manage competing priorities. · Proficiency in Microsoft Office Suite and other relevant software platforms. · A collaborative, entrepreneurial mindset aligned with NSIPA’s mission and provider-first philosophy. Core Attributes · Mission-driven and customer service-oriented · Strong sense of ownership and accountability · Analytical mindset with the ability to interpret data for actionable insights · Entrepreneurial spirit with a proactive approach to solving problems · High level of professionalism, integrity, and emotional intelligence Education & Experience · Bachelor’s degree in healthcare administration, public health, business, or a related field (master’s preferred). · 3+ years of experience in provider relations, network management, or a similar healthcare-facing role. · Knowledge of value-based care, managed care models, and healthcare provider operations. · Experience working with EMRs, performance reporting tools, and population health platforms is a plus.

Role Description This is a full-time on-site role for a Help Desk Technician at Aurora Computer Technology, Inc. located in Staten Island, NY. The Help Desk Technician will be responsible for providing technical support to clients, troubleshooting hardware and software issues, maintaining and updating computer systems, and responding to service tickets in a timely manner. Additionally, the technician will assist in setting up new hardware and software, provide training and support to end-users, and ensure proper documentation of technical procedures and solutions. Qualifications • Experience with technical support, troubleshooting hardware and software issues, • Working knowledge of computer systems maintenance and updates, • Familiarity with setting up new hardware and software, • Ability to provide training and support to end-users, • Strong communication and interpersonal skills, • Attention to detail and excellent organizational skills, • Ability to work independently and as part of a team, • Certification in IT, Computer Science, or related field is beneficial but not required, • Prior experience in a Managed Services Provider (MSP) environment is advantageous

System Engineer L3 (Managed Service Provider) • Location: Brooklyn, NY (50% remote), • Salary: $90K - $115K base + bonuses, • Industry: MSP / Cloud & Managed Services Work Breakdown: 🏠 50% Remote 🏢 40% In-Office (Oceanside HQ) 🛠️ 10% On-Site in Brooklyn (mileage reimbursed) About the MSP: This niche MSP cornered the market in their vertical and is now expanding - they are looking for hands-on technical skills and leadership to help scale their service offerings. With a stronghold in providing IT Cloud, Security, Managed Services, they’re aggressively growing revenue and investing back into the business with multiple bonuses and leadership opportunities in the first 12 months. • This MSP is extending job offers outlining multiple bonuses in the first year and outlines a path for promotions into a leadership role as they expand their footprint and build the team., • This is a rare chance to join a high-growth, highly profitable MSP with a path to leadership while working in a well-resourced, client-focused environment. Role Overview: We’re seeking a Systems & Project Engineer (Level 3) who will own IT support and deployments. This is a 50/50 mix of projects and support, with the opportunity to move into a Service Manager / Team Lead role within 6–12 months. You will be the hands-on technical lead for this client, driving deployments, resolving escalations, and working with remote Tier 2/3 engineers to ensure a seamless IT operation across multiple sites. Responsibilities: • Windows / Microsoft 365 environments, • Light networking: FortiGate firewalls/routers, VPNs, UniFi-style switches and APs, • Partner with remote Tier 2/3 engineers to coordinate tasks and ensure timely updates, • Build a relationship with the client; keep a pulse on their IT roadmap and identify areas to improve support, • Maintain clear documentation and follow internal standards, • Assist in operational scaling for new offices as the company expands in Southwest Florida Qualifications: • MSP experience required., • Microsoft 365, Windows Server, and cloud-based environments, • Networking fundamentals, firewalls, VPNs, switches/APs, • Hardware deployments (Dell servers, desktops, laptops), • Level 2–3 technical skillset with project and support experience Compensation & Benefits: • Base Salary: $90K - $115K + bonuses, • Medical & Dental (BCBS), • 401(k) match: 100% on first 3%, 50% on 3–5%, • Generous PTO, 9 holidays, sick days, • Company cell phone and client-connect app, • Perks: Fast-track to Service Manager / Team Lead with company investing in your growth Why Join: • Work for a dominant, high-growth MSP in a niche vertical with market leadership, • Hands-on role with 50/50 split of projects and support, • Leadership path within 6–12 months, • Competitive pay, bonuses, and strong benefits package

We are a fast growing Managed Service Provider supporting clients across critical industries with a culture built around accountability, responsiveness, and client care. We are hiring a System Engineer with MSP experience who enjoys deep troubleshooting and also wants consistent project exposure while working closely with a high performing team. This is a hybrid role that blends escalation ownership with project delivery. You will handle higher level support issues while also driving client projects like onboarding, migrations, and infrastructure improvements. What You Will Do • Serve as the Level 2.5 escalation point across servers, networking, cloud, and security, • Own and deliver projects such as Microsoft 365 migrations, onboarding for new clients, server and firewall deployments, and workstation rollouts, • Troubleshoot complex issues across Windows Server, Active Directory, Microsoft 365, Intune, and VoIP, • Perform proactive maintenance including patching, monitoring, and system optimization, • Implement and support security controls such as EDR, MFA, and encryption, • Conduct network and security reviews and help remediate risk, • Manage work in ConnectWise with clear documentation, time entry, and client ready updates What You Bring • MSP experience supporting multiple client environments, • Strong Windows Server and Active Directory skills, • Microsoft 365 support experience plus Intune fundamentals, • Solid networking skills including firewalls, switching, wireless, DNS, and DHCP, • Experience with SonicWall, Fortinet, or similar firewalls, • Experience with virtualization using VMware and or Hyper V and backup solutions, • Strong communication, organization, and documentation habits, • Must have a car for occasional local onsite visits Pay and Benefits • $100k to $110k, • Hybrid WFH schedule, • Medical, dental, vision, and life insurance, • Certification reimbursement

To apply for this position, please send a Resume and Cover Letter to . Please include "Senior Client Navigator Application" in the subject line. Applicants who only use the Easy Apply function will not be considered for this position. Job Description: Senior Client Navigator • Anticipated Start Date: 2/2/2025, • Salary Range: $75,000-85,000, • Grant Funded Position, with 2-years funding commitment, possibility for extension, • Work Environment: Hybrid – Work from home (60%; no employer office) and Field-based work (40%) Position Overview: EngageWell IPA seeks an experienced and compassionate Senior Client Navigator to support digital health and social service initiatives across our provider network. The Senior Client Navigator plays a central role in helping clients access and effectively use digital health applications (including Tangelo and Perx Health), improve digital literacy, and remain connected to care. This position also provides day-to-day supervision of a 1-3 member Client Navigator team and ensures high-quality service delivery across programs. Key Initiatives Supported: • Telemedicine Healthy Aging: Mental health, cognitive, and heart health assessments and telemedicine visit for adults over 60., • Telemedicine Health Program: Remote screenings for mental health, nutrition insecurity, and heart health with telemedicine visit and referrals., • Hypertension Control Initiative (Perx): Medication adherence, remote patient monitoring for blood pressure, and healthy diet support., • HIV Control Program: Medication adherence and engagement in care., • Digital Food Pantry & Nutrition Program (Tangelo): Digital food pantry with home-delivered food boxes to improve food-related chronic conditions and food insecurity., • Digital Literacy & Inclusion: Building client confidence in technology use. A. Direct Service Responsibilities • Provide individualized client support in the use of digital health platforms (Tangelo, Perx Health, remote monitoring tools)., • Deliver digital literacy education and one-on-one technology support to clients, • Conduct outreach and re-engagement with clients who have become disconnected from services., • Facilitate telemedicine appointment requests and follow-up connections to primary care, behavioral health, or specialty care, as needed., • Deliver health tutorials and demonstrations (e.g., use of digital blood pressure monitors)., • Collect qualitative feedback on client experiences and barriers to service participation., • Participate in community health fairs and outreach events as needed. B. Administrative & Programmatic Responsibilities • Ensure accurate data collection and reporting on client engagement, service utilization, and outcomes., • Participate in quality improvement initiatives to strengthen service delivery., • Manage gift card rewards distribution for client incentives., • Support documentation of client encounters, assessments, and follow-ups using provided tracking tools., • Provide support for grant reporting on client-related services. C. Supervision & Team Leadership • Supervise and support the Client Navigator team, including daily check-ins and assignment of caseloads., • Coordinate deployment of navigators across program sites and populations., • Provide training, coaching, and staff development on digital health literacy, client engagement, and motivational interviewing., • Lead regular team meetings and case review sessions., • Serve as a liaison between field staff and EngageWell program management to ensure service alignment and client success. Qualifications 1. Bachelor’s degree in public health, social work, or related field (or equivalent combination of education and experience)., 2. Minimum 5–10 years of case management or client navigation experience., 3. At least 3 years of supervisory experience in community health, care coordination, or social services., 4. Proficiency in smartphone and tablet technology, including digital health applications., 5. Strong interpersonal, organizational, and communication skills., 6. Familiarity with NYC’s safety-net healthcare and social service systems., 7. Preference given to bilingual applicants (Spanish/English). Additional proficiency in Mandarin or Haitian Kreyòl is a plus., 8. Ability to work independently, including remote- or work-from-home settings, and in team-based settings. Working Conditions • Full-time position involving hybrid work: work-from-home (60%) and field-based outreach and client support (40%), • Must be available for occasional evenings/weekends for community events. Preferred Skills • Detail oriented and comfortable working directly with data, cleaning data, and managing spreadsheets., • Experience using Microsoft Office Suite and Google tools (Excel, PowerPoint, Word, Google Forms, etc.)., • Experience in design, implementation, and evaluation of grant-funded social service programs., • Strong interpersonal, written, and verbal communication skills., • Team player who can work closely with others with respect and a sense of humor., • Ability to multi-task and work on multiple projects; willingness to ask for help when needed., • Ability to work remotely and communicate effectively with colleagues regarding deliverables., • Willingness to travel throughout the five boroughs of NYC, when needed. Benefits EngageWell IPA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, gender identity, age, disability, or genetics. EngageWell complies with all applicable state and local laws governing nondiscrimination in employment in every location where the organization operates. EngageWell also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, termination, compensation, and training. We offer a comprehensive healthcare and benefits package to full-time employees, including health, dental, and vision insurance, 401k retirement matching, short-term disability, and life insurance. Staff begins accruing PTO immediately for a total of up to 20 days earned in the first year. Federal student loan payments made during employment with EngageWell meet 'Federal Student Loan Forgiveness' requirements. EngageWell also offers a partial utilities reimbursement (wi-fi/electricity) to support remote work. Full details of fringe benefits will be made upon an offer for employment. About EngageWell IPA The EngageWell IPA is a start-up organization formed by 20 not-for-profit health and human services agencies in New York City, using a multi-year grant from New York State (NYS) to develop the infrastructure necessary to offer value-based, clinically integrated services to Medicaid Managed Care (MMC) enrollees. In the next few years, the small EngageWell leadership team will be responsible for 'standing up' a 21st Century healthcare organization dedicated to improving the quality of care for low-income New Yorkers with chronic medical conditions and serious behavioral health disorders. Today, the EngageWell IPA network of community-based organizations promotes access to life saving services, increases engagement and retention in care, and advances the dignity and wellbeing of marginalized populations across NYC. Our IPA member agencies have a long history of addressing the social determinants of health (SDH) for individuals with complex medical, behavioral, and long-term care needs that drive a high volume of high-cost healthcare interventions. Member agencies provide the following services to address the medical, health, and social determinants of health needs for clients: • Care Management / Care Coordination, • Behavioral Health: Mental Health & Substance Use Counseling, Syringe Exchange, Opioid Treatment, Overdose Prevention, • Prevention Services: Food / Nutrition, Education, Wellness, Peer Support, HIV Prevention, Harm Reduction, • Other SDH: Housing, Pre-vocational Services, Supported Employment, Employment / Vocational Services, Legal Services, • Medical: Primary Care, Dental Care, Pharmacy, HIV Prevention/Treatment

We are a cybersecurity forward Managed Service Provider with a culture built on autonomy, trust, and technical excellence. The team supports a diverse client base and invests heavily in learning with ongoing paid training, no PTO tracking, and a $1,000 home office setup credit. We are hiring a System Administrator with MSP experience to support clients across Mac and Windows environments. This is a hybrid WFH rle with occasional onsite visits in Manhattan when needed. If you are a curious self starter who enjoys solving problems without hand holding and communicating calmly with end users, this is a strong fit. What You Will Do • Provide remote support with occasional onsite support in Manhattan, • Support Mac and Windows users across laptops, desktops, mobile devices, and peripherals, • Troubleshoot Microsoft 365, Google Workspace, printing, and networking issues, • Set up new workstations, perform upgrades, and configure cloud services, • Assist with light project work including network setups, server deployments, and VoIP migrations, • Communicate clearly and empathetically with end users under pressure, • Create and maintain documentation to improve resolution speed and knowledge sharing What You Bring • Previous MSP experience supporting multiple client environments, • Professional experience supporting both macOS and Windows, • Strong troubleshooting skills across endpoints, Microsoft 365, and basic to intermediate networking, • Great client facing communication and customer service skills, • Self managed and able to prioritize your own workload, • Commutable to Manhattan Location, Pay, and Benefits • Partial WFH schedule, • $70,000 to $80,000 base salary, • $1,000 home office setup credit, • Company provided computer, • Unlimited PTO, • Paid training and certification support, • 401k with employer contribution and immediate vesting, • Medical plan options including HSA option, • Short term and long term disability, • Life and supplemental coverage options, • Flexible parental leave

We are a long-standing Managed Service Provider is seeking a System Administrator who enjoys solving complex technical issues, working directly with clients, and collaborating with a high-performing engineering team. This hybrid role is based in Oceanside NY, blending work from home, in-office collaboration, and hands-on technical ownership of multi-tenant MSP environments. You will handle advanced support escalations, lead infrastructure deployments, and help strengthen client environments across Windows Server, Azure Entra ID, Microsoft 365, networking, and security. This role is ideal for someone who comfortable with handling MSP projects. What You Will Do • Resolve higher-level escalations across servers, networks, cloud systems, and security, • Support and troubleshoot Windows Server, Azure Entra ID, Microsoft 365, and Intune, • Deploy and configure servers, switches, firewalls, and workstations, • Perform proactive maintenance, patching, monitoring, and environment hardening, • Assist with client onboardings, migrations, and O365 deployments, • Conduct basic network and security assessments and recommend improvements, • Collaborate with Tier 1 and Tier 2 technicians and provide mentorship as needed, • Maintain accurate ConnectWise documentation and deliver strong client communication What You Bring • MSP experience supporting multi-client environments, • Strong skills with Windows Server, Azure Entra ID, Exchange Online, and Intune, • Hands-on experience with SonicWall or Fortinet firewalls, switching, and wireless, • Background with virtualization (Hyper-V or VMware) and backup solutions, • Proficiency with ConnectWise Manage/Automate or similar RMM/PSA tools, • Excellent communication, documentation, and client-facing skills, • A reliable vehicle for occasional local visits if needed Compensation • $100,000 to $110,000 depending on experience Benefits • Health insurance, • PTO, • 401(k) with company match

Senior Systems Engineer (MSP Experience Required). A fast-growing Managed Service Provider is looking for a. If you’re an experienced MSP engineer looking to take on higher-level challenges in a fast-moving, supportive environment, we want to hear from you.

System Engineer L3 (Managed Service Provider).Location: Brooklyn, NY (50% remote).Salary: $90K - $115K base + bonuses.Industry: MSP / Cloud & Managed Services.This niche MSP cornered the market in their vertical and is now expanding - they are looking for hands-on technical skills and leadership to

A fast-growing Managed Service Provider is looking for a. If youre an experienced MSP engineer looking to take on higher-level challenges in a fast-moving, supportive environment, we want to hear from you. Senior Systems Engineer (MSP Experience Required).

We are a fast growing Managed Service Provider supporting clients across critical industries with a culture built around accountability, responsiveness, and client care.MSP experience who enjoys deep troubleshooting and also wants consistent project exposure while working closely with a high perform

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Field position in the Bronx with Fidelis Care conducting UAS Assessments with members in their home setting. Applicants must reside in or near the Bronx. Position Purpose: Performs care management duties to assess and coordinate all aspects of medical and supporting services across the continuum of care for complex/high acuity populations with primary medical/physical health needs to promote quality, cost effective care. Develops a personalized care plan / service plan for long-term care members, addresses issues, and educates members and their families/caregivers on services and benefit options available to receive appropriate high-quality care. • Evaluates the service needs of the most complex or high risk/high acuity members and recommends a plan for the best outcome, • Develops and continuously assesses ongoing long-term care plans / service plans and collaborates with care management team to identify providers, specialists, and/or community resources needed to address member's needs, • Coordinates and manages as appropriate between the member and/or family/caregivers and the care provider team to ensure members are receiving adequate and appropriate person-centered care or services, • Monitors care plans / service plans and/or member status, change in condition, and progress towards care plan / service plan goals; collaborate with member, caregivers, and appropriate providers to revise or update care plan / service plan as necessary to meet the member's goals / needs, • Monitors member status for complications and clinical symptoms or other status changes, including assessment needs for potential entry into a higher level of care and/or waiver eligibility, as applicable, • Reviews member data to identify trends and improve operating performance and quality care in accordance with state and federal regulations, • Reviews referrals information and intake assessments to develop appropriate care plans / service plans, • Collaborates with healthcare providers as appropriate to facilitate member services and/or treatments and determine a revised care plan for member if needed, • Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and clinical guidelines, • Provides and/or facilitates education to long-term care members and their families/caregivers on disease processes, resolving care gaps, healthcare provider instructions, care options, referrals, and healthcare benefits, • Acts as liaison and member advocate between the member/family, physician, and facilities/agencies, • Educates on and coordinates community resources. Provides coordination of service authorization to members and care managers for various services based on service assessment and plans (e.g., meals, employment, housing, foster care, transportation, activities for daily living), • May perform home and/or other site visits (e.g., once a month or more), such as to assess member needs and collaborate with resources, as required, • Partners with leadership team to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner, • May precept clinical new hires by fostering and building core skills, coaching and facilitating their growth, and guiding through the onboarding process to upskill readiness, • May provide guidance and support to clinical new hires/preceptees in navigating within a Managed Care Organization (MCO) and provides coaching and shadowing opportunities to bridge gap between classroom training and field practice, • May engage and assist New Hire/Preceptee during onboarding journey including responsibility for completing competency check points ensuring readiness for Service Coordination success, • Engages in a collaborative and ongoing process with People Leaders and cross functional teams to measure and monitor readiness, • Performs other duties as assigned UAS experience preferred Part-time position License/Certification: Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Assesses, plans, and implements complex care management activities based on member activities to enable quality, cost-effective healthcare outcomes. Develops a personalized care plan / service plan for care members, addresses issues, and educates members and their families/care givers on services and benefit options available to receive appropriate high-quality care. • Develops and continuously assesses ongoing care plans / service plans and collaborates with providers to identify providers, specialist, and/or community resources needed to address member's unmet needs, • Coordinates and manages as appropriate between the member and/or family/caregivers and the care provider team to ensure members are receiving adequate and appropriate person-centered care or services, • Monitors care plans / service plans and/or member status, change in condition, and progress towards care plan / service plan goals; collaborate with member, caregivers, and appropriate providers to revise or update care plan / service plan as necessary to meet the member's goals / unmet needs, • May identify problems/barriers for care management and appropriate care management interventions for escalated cases, • Reviews member data to identify trends and improve operating performance and quality care in accordance with state and federal regulations, • Reviews referrals information and intake assessments to develop appropriate care plans/service plans, • May perform telephonic, digital, home and/or other site outreach to assess member needs and collaborate with resources, • Collaborates with healthcare providers as appropriate to facilitate member services and/or treatments and determine a revised care plan for member if needed, • Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators, • Provides and/or facilitates education to members and their families/caregivers on disease processes, resolving care gaps, healthcare provider instructions, care options, referrals, and healthcare benefits, • Partners with leadership team to improve and enhance care and quality delivery for members in a cost-effective manner, • May precept clinical new hires by fostering and building core skills, coaching and facilitating their growth, and guiding through the onboarding process to upskill readiness, • Provides guidance and support to clinical new hires/preceptees in navigating within a Managed Care Organization (MCO) and provides coaching and shadowing opportunities to bridge gap between classroom training and field practice, • Engages and assists New Hire/Preceptee during onboarding journey including responsibility for completing competency check points ensuring readiness for Service Coordination success, • Engages in a collaborative and ongoing process with People Leaders and cross functional teams to measure and monitor readiness, • Other duties or responsibilities as assigned by people leader to meet business needs, • Performs other duties as assigned, • Complies with all policies and standardsEducation/Experience: Requires a Degree from an Accredited School or Nursing or a Bachelor's degree in Nursing and 4 – 6 years of related experience. License/Certification: • RN - Registered Nurse - State Licensure and/or Compact State Licensure required, • For YouthCare Illinois plan only: Bachelor’s Degree and IL RN licensure required. Must reside in IL required Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Job DescriptionSalary: Cloudbox is a global IT managed service provider (MSP) with a specific focus on financial services and similar high-demand industries. We provide fully outsourced IT built around top-tier public cloud and SaaS technologies, ensuring the security and uptime of our customer environments backed up by our fanatical 24x7 support. This is a dynamic and fast-paced environment that needs people with a can do attitude and a commitment to excellence. Role Description We are hiring a Project Manager to join our Project Management team, reporting directly to the Head of Projects and Procurement. This position supports the successful execution of client-facing and internal projects, delivering 7-star service to our clients. The role will focus primarily on onboarding new clients in the USA, while also supporting projects across regions including the United Kingdom, South Africa, and other areas where Cloudbox operates. Key Responsibilities What youll do: Kick projects off the right way with all the proper steps. Figure out whos who and keep stakeholders in the loop. Hand out tasks and make sure they get started on time. Keep an eye on how things are going compared to the plan. Chase down anything thats lagging behind. Build and tackle snag lists as you go. Update our project tools so everyone knows whats up. Help the Head of Projects hit deadlines and budgets. Chat with clients about how things are rolling. Team up with folks inside and outside the company to get stuff done smartly. Keep track of decisions, lessons learned, and other key docs. Pitch in on making handy guides like one-pagers or flowcharts. Essential Skills Youll fit right in if youve got: A reliable, go-getter attitudeyoure someone who just gets it done. A knack for putting customers first, asking smart questions, and really listening. Solid communication skillsboth talking and writingfor a worldwide crowd. A team-player spirit with a big dose of positivity. An eagle eye for details. Nothing slips past you. A quick-learning mindset and excitement to pick up new skills or certificates. A love for processes that make things smooth and spot-on the first time. The ability to stay cool when things heat up. The ability to handle multiple projects simultaneously Qualifications A formal project management qualification is essential. Microsoft (or other) certifications are an advantage. Experience 5+ years' MSP experience or in a fast-moving technology organisation. Previous experience in a high-energy IT role is an advantage. Previous experience with financial services clients is an advantage. Location This role is based in Manhattan and will be primarily an office-based role with a possible hybrid /work from home. Working Hours The successful candidate will be expected to work a standard 45-hour week Monday to Friday (8am to 5pm). Some flexibility may be required from time to time as workload, project requirements or to support our clients in different time zones. Benefits Cloudbox will provide all benefits required by law alongside a 401K, added medical support, training and development support as well as a wellness benefit. Other Successful candidates will be subject to full background checks and vetting. Cloudbox offers a challenging, enjoyable, and open work opportunity to disciplined self-starters who can manage themselves. You will be expected to embody Cloudboxs core values, which are (the successful applicant will almost certainly be strong in these values): No jerks. Make tomorrow better. Remarkable service. Honesty and respect. Exceptional communication. This document describes the principal purpose and main elements of the role. It is a guide to the nature and main duties of the role as they exist currently but is not intended as a comprehensive or permanent job description and does not form part of the contract of employment.

Job DescriptionDescription: Department: Project Management Reports to: Sr Manager – Project Management Location: New York/ New Jersey Company Description Edge is an IT Managed Service Provider specializing in networking, server, cloud infrastructure and cybersecurity solutions. Position Description Manage deployments, migrations, and upgrades of hospitality customer front-of-office and back-of-office systems of hotel new builds, renovations, transitions, openings, and ongoing services. Primary Responsibilities • Manage the day-to-day project activities and resources., • Own the full project from initiation to deployment for multiple customer implementations simultaneously., • Develop and successfully manage the project plan, schedule, and manage to budget., • Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership., • Develop and maintain a strong working relationship and communication with the internal subject matter experts and customer., • Report on post-project success criteria results, metrics, test and deployment management activities. Requirements: Required Skills & Experience • 4+ years’ current experience in the Information Technology sector of the hospitality industry, with emphasis on system integrations., • Knowledge of typical hotel systems including but not limited to Property Management Systems, Reservation Systems, Sales and Marketing systems, Credit Card and security systems., • Organized, self-motivated, detail oriented, analytical, assertive, and results-oriented individual., • Excellent time management and multi-tasking skills., • Excellent verbal and written communication skills. Benefits We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including medical, dental and vision benefits and future growth. Our company strives to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

A leading Managed Service Provider in New York is seeking a Systems & Project Engineer (Level 3) for a hybrid role focused on IT support and deployments. This position allows for growth into a Service Manager/Team Lead role within 6–12 months.

We are a long-standing Managed Service Provider is seeking a System Administrator who enjoys solving complex technical issues, working directly with clients, and collaborating with a high-performing engineering team.This hybrid role is based in Oceanside NY, blending work from home, in-office collab

Job DescriptionDescription: The Company Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grow into the company we are today. Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management. Job Summary Our Dock & Door Technicians a.k.a. “Service Professionals” are the core of our preventative and emergency response services for our customers. You may call them a “technician”, but the role is more than using tools to fix broken items. Service Professionals are on the road, troubleshooting complex issues in places like commercial buildings, aircraft hangers, schools, fire/police departments, and much more. A Service Professional might spend an hour fixing a broken door for a hospital garage and an hour later they could be heading to a large warehouse to fix loading dock equipment. This role has unique access to see the inner workings of some of the largest operations in North America, and that’s just before lunchtime. Our people make us great and for us, that starts with finding the right person to fill our open positions. Anyone interested in this role should be able to answer yes to these questions: 1. Do I enjoy variety and complexity?, 2. Does the idea of autonomy and independence excite me?, 3. Can I have fun, while keeping it safe and efficient?, 4. Am I looking for a career family and not just a job?, 5. Would my friends and family describe me as a “tinkerer”? If you answered yes to those questions, we invite you to keep reading and hit that apply button! Room for Growth The exciting news about being a Service Professional is that you can start where your current skills best align with the level of work. Miner offers four levels of Service Professionals so that you can gain, advance, or refine your dock and door abilities. • Apprentice Level (Level I) – best for candidates who have a passion for learning and a willingness to train. Experience working in any related field is a plus, but most importantly an understanding of mechanics and the ability to fix a variety of products is needed., • Service Professional Level (Level II) – this is the sweet spot for anyone who has at least a year of experience in a related field and knowledge of the basic concepts of electrical and hydraulic troubleshooting. Service professionals are well attuned to customers and can communicate effectively while in the field., • Senior Level (Level III) – possesses experience in basic repairs in the AED, Highspeed, or gate fields with a proficient understanding of hydraulic and electrical troubleshooting. Candidates will typically have 4 years of experience in this field. What You’ll Do Service Professionals are responsible for hands-on customer care. They troubleshoot, service, inspect, install, and repair industrial equipment of all shapes and sizes. There is paperwork involved (what job doesn’t have it), as a Service Professional there is expectation that work orders be maintained on paper and digitally. The role operates a vehicle regularly to visit different customer sites and plays a major part in maintaining safety and OSHA compliance for the Company. Requirements: What We Look For Qualified candidates answered “Yes” to all of our questions AND will have in their toolbox, the following skills: • 2-4 years of relevant experience…we care more about how you execute, the quality of your work product, and if you can make an impact to Miner customers., • Ability to repair industrial facilities, including doors, loading docks, and dock-leveler’s., • Ability or a desire to learn welding, steel fabrication, and electrical. If you have Hydraulic and Pneumatics experience, awesome, call it out on your submission so we know where to find you!, • Ability to take direction and work independently while on the road for hours each day., • Strong communication, problem solving, and analytical skills. The ability to think through complex situations critically is a must., • Technical school training and OEM certifications are desired but not required., • Ability to work a flexible schedule, with nights, weekends, and Holidays. Overtime opportunities are available, so a willingness to work is what we need. We thought you’d never ask. Take a peak at our benefits page to learn more about the Benefits offered to all Miner employees. In addition to those benefits, Service Professionals can look forward to: • Competitive pay, including quarterly bonus incentives, • Uniform and boot allowance, • Training and the opportunity for growth, • Company issued truck for work travel, can be taken home as well, • Autonomy and independence, • Competitive PTO and Paid Holidays Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status. Disclaimer This job posting may also appear on other job boards. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Salary Range The pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.

Job Description For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. POP Management is an in house property management company of Catholic Charities Brooklyn & Queens. POP Management is the largest provider of affordable housing in Brooklyn & Queens. POP Management provides affordable housing to low-income seniors and to those with documented history of homelessness, substance abuse, and chronic mental illness. POP Management oversees and manages 25 senior buildings with 2,400 units and 4 supportive residences with 300 units for formerly homeless adults/veterans consisting of 300 units. The objective of POP Management is to provide high quality housing that responds to the needs of low-income seniors and supportive populations. The Handyperson works as an integral member of the on-site maintenance team to ensure a safe work environment is provided and maintained for all occupants and visitors in buildings managed by POP Management, the housing office of Catholic Charities, Brooklyn & Queens.. The Handyperson is responsible to perform routine repairs in and around the property while adhering to a standard that meets all outside monitoring requirements to ensure a safe and clean environment. Additionally, the Handyperson is responsible to participate in the duties of the regular cleaning and sanitizing of the property. The Handyperson ensures that required safety standards are met. • Work closely and cooperatively with the Superintendent to ensure optimum maintenance of the property., • Complete routine repairs in the building as needed and ensure documentation on a Service Request Order., • Work closely and cooperatively with the Superintendent, vendors, contractors, building tenants, and monitor all mechanical systems for proper operation., • High School or GED preferred, but may be waived for 2 years related experience., • FDNY Certificates of Fitness preferred, • Certificate of Fitness from the FDNY as appropriate to the work site is required within 6 months of hire., • Bilingual Spanish/English; Russian/English; Chinese/English; Korean/English speaking preferred., • Able to travel to multiple locations within the five boroughs as needed., • Frequently lifts and/or moves up to 50 pounds. Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus Company DescriptionThis is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN’s 2023 Solution Provider 500, and recognized in Gartner’s 2024 Magic QuadrantTM. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer’s SLA’s. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is M-F 8AM - 5PM EST. THIS ROLE REQUIRES CLIENT SITE VISITS IN QUEENS/ WESTERN LONG ISLAND, NEW YORK. THEREFORE, REQUIRES FLEXIBILITY FOR DISPATCH AS NEEDED. YOU MUST HAVE A VALID ID AND RELIABLE MEANS OF TRANSPORTATION. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer’s SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates, • On-call rotation required DESIRED SKILLSET/EXPERIENCE Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN’s, Routing and Wireless, • SAN’s and Shared Storage ADDITIONAL SKILLS • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client’s work environment & staff, • Sensible attitude when navigating challenging situations and frustrated clients Additional Requirements • Valid ID: Candidates must provide a valid, government-issued ID to verify identity, • Reliable Transportation: Candidates should have reliable transportation to ensure punctuality to client sites Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can’t wait to see what unique perspectives you’ll bring to our team! Company DescriptionSourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!Sourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!