West Coast Regional Director of Operations
24 days ago
Long Beach
Job DescriptionWest Coast Regional Director of Operations Location: Long Beach, CA Reports to: VP of Operations / COO Compensation: $140,000 – $150,000 yearly base + performance bonus The West Coast Regional Director of Operations is responsible for leading Cargomatic's port and drayage operations across the Western United States, with primary accountability for the Long Beach/Los Angeles market. This role owns regional operational performance, P&L outcomes, service reliability, and execution across multiple terminals and customers in a complex, high-volume port environment. This position requires a hands-on operations leader with deep experience in drayage and intermodal logistics, capable of managing multi-site teams, carrier networks, and external stakeholders while driving financial discipline and operational consistency. Core Responsibilities • Own end-to-end operational performance for the West Coast region, including service levels, cost control, and margin performance, • Lead and develop terminal managers, supervisors, dispatch, and operations teams across multiple locations, • Maintain full responsibility for regional P&L, budgeting, forecasting, and operational planning, • Oversee port and drayage operations, including carrier capacity, turn times, dwell, utilization, and empty miles, • Build and manage a high-performing carrier and vendor network, including rate negotiations and performance management, • Serve as senior escalation point for customer, carrier, and operational issues, • Partner with Sales, Finance, Product, and Engineering to align commercial strategy, operational execution, and technology enablement Labor, Compliance, and Continuous Improvement • Lead labor strategy in unionized and labor-sensitive environments and partner with HR and Legal on employee relations, • Ensure compliance with DOT, FMCSA, CARB, safety, and environmental regulations, • Drive continuous improvement initiatives focused on efficiency, scalability, and service quality, • Leverage operational data and TMS tools to improve visibility, decision-making, and execution Success Measures • Regional EBITDA and margin performance, • On-time pickup and delivery performance, • Cost per move and operational efficiency metrics, • Carrier performance, utilization, and retention, • Safety, compliance, and employee engagement outcomes, • Customer satisfaction and account retention Qualifications • 10+ years of operations leadership experience in logistics, trucking, drayage, or intermodal transportation, • Proven success managing multi-site operations and regional P&L, • Strong understanding of West Coast port operations; LA/Long Beach preferred, • Experience leading large, distributed teams and operating in fast-paced environments, • Strong financial acumen and comfort making data-driven decisions Benefits • Medical, dental, and vision coverage, • 401(k) plan, • Flex PTO, • Other standard company benefits