Management jobs in Garland, TX - Page 10Create job alerts

Arby's Restaurant - JobID: 100-164146459 [Restaurant Supervisor] As an Assistant Manager at Arby's, you'll: Maintain staffing of the friendliest, most positive, and eager to help people; Purchase food, beverages and supplies and manage inventory; Oversee food preparation to ensure that every product

YOU BRING TO PELOTONContact Center Expertise: 5+ years of leadership experience in a contact center or customer support environment, preferably in a medium-to-large, multi-site, or BPO supported environment. ABOUT THE ROLEWe are seeking an experienced Senior Manager, Member Support Operations to joi

Come join a winning team! The Brass Tap is hiring General Managers for our award-winning craft beer bar & kitchen.If you're looking for a local, neighborhood bar & restaurant with great beer and great food, we're your forever job!.To succeed, you should be able to lead a team to:.Source, select, and

Restaurant Assistant General Manager. The Assistant General Manager doesn't just know our culture. Our Assistant General Managers have the keys to the kingdom, and that's why we're looking for some very special candidates:.

All the Ways BK Rules; Flexibility, Achievement, Culture of Service, and Leading the Way.We create a family environment that you will love working in.Bring your talents to a team where you belong.Embark on a career that promotes growth and supports flexible schedules.Find the right role for you, rig

JobID: 200-217609-838387 [Restuarant Supervisor] As an Assistant General Manager at bellagreen, you'll: Proactively build a starting lineup and bench of team members; Drive store sales and financial goals; Lead exceptional food, service, and facility standards; Forecast store sales accurately and sc

Reports to: Regional Manager (RM) / Senior General Manager (Sr.Cultivate the next generation of leaders by proactively identifying the strengths and training opportunities for each Team Player.Encourage personal and professional development of the team by holding regular discussions to align individ

General Manager- NEW Rowlett Club. General Manager position offers a tremendous opportunity for growth & career advancement. What We Look for In Our General Manager:.

Domino's - 5250 State Highway 78, Suite 500 [Restaurant Supervisor] As an Assistant Manager at Domino's, you'll: Assist in recruiting, interviewing and hiring additional team members; Coach fellow team members on proper store policies and procedures; Prepare products to corporate specifications; Rec

Assistant Restaurant Manager] As an Assistant Manager at Long John Silver's, you'll: Direct the daily operations of a restaurant in the Restaurant General Manager's absence; Maintain fast, accurate service, positive guest relations; Assist Restaurant Manager in recruiting, interviewing, and hiring t

Mavenir Office : 1700 International Parkway, Suite 200, Richardson, TX 75081. International Parkway, Suite 200, Richardson, TX 75081.

Domino's - 3705 N Belt Line Rd, Ste 100 [Restaurant Supervisor] As an Assistant Manager at Domino's, you'll: Assist in recruiting, interviewing and hiring additional team members; Coach fellow team members on proper store policies and procedures; Prepare products to corporate specifications; Receive

But we do more than fill people up.Our meals matter, and when we serve them with southern hospitality, we make our customer's day.So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.If you're already a successful manager, you need to check out o

General Manager positions are available in your area.Part-time and full-time positions are in high demand.Don’t delay, start your exciting new career today!General Manager responsibilities include formulating overall strategy, managing people and establishing policies.To be successful in this role

KidStrong Assistant General Manager - Sachse. The General Manager (GM) executes all sales, fitness, and operation functions within TITLE Boxing Club. The General Manager (GM) executes all sales, fitness, and operation functions within TITLE Boxing Club.

Job DescriptionWho We Are Since 2007, Geoforce has been an industry leader in GPS tracking, providing reliable solutions for over 250,000 assets across 90+ countries. Our comprehensive platform combines rugged GPS devices with advanced software, supported by global satellite and cellular networks. From vehicles to heavy equipment, we deliver the visibility and control businesses need to optimize operations. Trusted by industry leaders like Southwest Airlines, DHL, and SLB (Schlumberger), Geoforce is the go-to partner for smarter asset management. Learn more at . As a rapidly growing company committed to technology innovation and delivering high value services to its clients, Geoforce is constantly looking for high integrity, well-rounded professionals who thrive on challenges, are fascinated by technology, exhibit passion and pride, and don't mind rolling up their sleeves to get a job done. What We Need Customer Success Managers serve as the central piece in our customer relationships at Geoforce. They are passionate about the customer experience and care deeply about their success, satisfaction and ensures that they are receiving value from our solutions. You are someone who takes a proactive approach to help both the customer and Geoforce win. You look at the big picture and go above and beyond to help manage critical commercial interactions and keep a customer long term. You listen to customer needs and issues and translate those into business objectives and strategies for success. You deliver value across the customer lifecycle and actively seek information about our customers and the markets they serve. You use metrics and create critical relationships. The CSM seeks and identifies opportunities for engagement and works closely with the account owner when needed. Occasional travel to have face-time with customers will be required. Developing working relationships with key contacts is a must, as you will represent the voice of the customer. You will work together with all departments to ensure the customer is getting the most value out of the products and services Geoforce provides. You are always listening for a sales opportunity and you understand how to route them within the organization. You’re not intimidated by new technology, and often find yourself as the internal and external advocate for new processes, systems, and technologies. You have a thirst for knowledge and take initiative to grow your industry expertise without any direction. You do all of this while being positive, energetic, and enthusiastic. Job Duties * Customer Onboarding: Work with the Onboarding team to guide new clients through the implementation process, ensuring seamless deployment and a positive experience for the customer. * Relationship Management: Build and maintain strong, trust-based relationships with key stakeholders, acting as their advocate within the company. * Product Knowledge: Serve as a product expert internally and externally * Performance Monitoring: Track and analyze customer usage patterns and KPIs, proactively identifying opportunities for improvement or potential challenges. * Issue Resolution: Serve as the primary point of contact for customer concerns, collaborating with the support and product teams to resolve issues promptly. * Account Growth: Partner with sales to identify upsell and cross-sell opportunities, contributing to revenue growth. * Feedback Collection: Gather customer feedback to inform product development and enhancements, ensuring our solutions continue to meet industry needs. * Industry Expertise: Stay informed on trends and challenges in oil & gas and other relevant industries, providing customers with relevant insights and best practices. Serve as the voice of the customer for the organization. * Data collection: Methodical record keeping in the CRM (Salesforce) and CS Platform (Vitally) * Travel as needed (estimated 5-15 days per year). Qualifications * Experience: 3+ years in a customer success, account management, or similar role, preferably in SaaS or technology solutions. * Bachelor’s degree or equivalent work experience. * Industry Knowledge: Familiarity with GPS tracking, fleet management, or operations in oil & gas and/or construction is highly preferred. Comfortable working with both small and enterprise level accounts. * Communication Skills: Exceptional verbal and written communication skills with the ability to simplify complex concepts for diverse audiences. * Technical Acumen: Comfort with software platforms, data analysis, and basic troubleshooting. * Problem-Solving: Strong critical thinking skills and a proactive approach to addressing customer needs. * Organizational Skills: High attention to detail and the ability to manage multiple accounts and priorities effectively in a fast-paced environment. Project management skills an asset.

Job DescriptionBlue Science is one of America’s largest, most experienced, and most awarded pool service companies. We service customers in all the major Texas and Florida Metro Areas. Blue Science, founded in 2007, is family owned and operated, with a strong commitment to bringing our customers pool care and craftsmanship they can rely on now, and in the future. As a rapidly growing organization, Blue Science is looking for an individual to join our team who has a positive attitude, strong work ethic, and exceptional customer service skills. As a Repair Mechanic with Blue Science, you will focus your attention on serving our clients. The main objective of this position is to service customers and get customers’ equipment repaired. Whether you are repairing equipment or speaking with a client directly, SERVICE to the client is our primary objective. There is no selling required in this position, just repairs! This position will be in the Dallas, TX metro. Responsibilities: • Conduct thorough inspections of pool equipment to identify maintenance and repair needs., • Diagnose and troubleshoot issues with pool equipment, including pumps, filters, heaters, automation systems and plumbing., • Perform necessary repairs or replacements on faulty components, such as motors, valves, filters, and pool lights etc., • Install and configure pool equipment, ensuring proper functionality and performance., • Respond promptly and professionally to customer service requests and inquiries related to pool repairs., • Keep accurate records of all repairs, documenting parts used, and labor performed., • Always adhere to safety protocols and industry regulations., • 3+ years of proven experience as a pool repair technician., • Strong knowledge of pool equipment, including pumps, Chlorination & Salt Systems, filters, heaters, automation systems, electrical and plumbing., • Ability to diagnose and troubleshoot complex pool equipment issues while on site., • Excellent problem-solving skills with a keen attention to detail., • Ability to work independently, manage multiple repair tasks efficiently, and meet deadlines., • Exceptional customer service and communication skills., • Physical stamina and the ability to lift heavy equipment when required., • High school diploma/GED (preferred but not required), • Weekly pay direct deposit, • Company vehicle and gas card – for company use only, • Blue Cross Blue Shield health, dental, and vision insurance, • 401k retirement plan with a 4% company match Pay: $30.00 - $40.00 per hour Qualifying candidates must be able to pass a background and drug screen prior to being hired. It is the policy of Blue Science Pools to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a highly motivated, results orientated Deal Desk Manager - North America to join our organization. The primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers and increase the effectiveness and productivity of our sales teams. The right person for this job has a team player approach, the ability to work across departments with disparate needs and excels at problem solving through critical analysis and is challenged by process review and continuous improvement. Your Impact • Effectively work with NAM Sales to work on Majors, Sled and Federal accounts, • Provide Sr. Leadership with financial models and evaluation of deal economics, commercial terms and conditionals and operational requirements to present risk/reward profile for opportunities, • Become expert on Steelbrick quoting tools, reviewing and enforcing revenue recognition compliance for all quoting, • Key resource reviewing and approving all non-standard pricing requests that reach the level of executive manager, • Review will include financial analysis for gross margin, revenue compliance, non standard terms requests on strategic deals including Enterprise Agreements, • Partner with field sales organization to drive large deal closure, including being one-touch resource for field sales; responsible for liaising with all organizations involved in the agreement process (finance, legal, order management, etc.) on behalf of sales. Personally services as a trusted advisor to field sales on deals, • Work with cross-functional stakeholders for decision support deal solutions, • Collaborate with impacted parties to generate acceptable documents to facilitate deal closure, • Ensure required approvals, such as discounts and contractual terms, are obtained and clearly documented., • Be a sales advocate and partner to internal organizations to understand contract requirements, structure, business terms and identification of potential risks and/or opportunities that can affect performance, growth and strategic positioning, • Responsible for adherence to and compliance with policy and procedures, • Evaluate current processes and offer recommendations for areas of improvement, • Ensure that all transactions adhere to internal revenue recognition policies and operational guidelines, • Excellent customer service, taking charge to meet deadlines by communicating with cross-functional partners through email, phone, meetings, or any other method to deliver on-time, • Understand GAAP RulesQualifications Your Experience • 7+ years experience (in a tech environment, in a Finance/sales operation role), • Demonstrated capability to build strong working relationships with internal business units, • Ability to work independently in fast paced environment, • Experience of data analysis, modeling and/or financial analysis, • Intermediate/advanced Salesforce.com and MS Excel skills are highly recommended, • Strong communication, organizational and problem-solving skills Additional Information The Team You’re looking for a career with a more fulfilling mission. We have open positions to top talent seeking a challenge. Our finance department performs deep analyses to understand the business and inform the strategic direction of the company. The ideal candidate has exceptional leadership skills, knowledge of financial modeling, business acumen and an innovative mindset to approach problems differently. Our innovation doesn’t stay in Research and Development. Within finance, we seek people who are looking to try new things, while solving business critical equations. If you’re seeking a challenge with a world-wide impact – this is it. Compensation Disclosure Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104,000/YR - $152,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Job Description Job Title: Client Service Associate Purpose: Client Service Associates (CSA) support the Wealth Advisor by building relationships with each client to deliver a Raving Fan experience. CSA’s will manage and maintain accurate client accounts at the custodian, process fund transactions, and support clients with online systems. They will handle client inquiries, prepare and review documentation, and provide support to the advisory team with tasks such as document preparation, administration and scheduling Goal Review and Risk Audit meetings, client fund transactions, and fielding incoming calls. The Client Service Associate will also assist in issue and discrepancy resolution, ensuring compliance with regulatory requirements, and staying informed of industry best practices to promote operational efficiency and deliver a client experience above and beyond expectations. Job Responsibilities: Process new client accounts, combine accounts, transfer accounts, client banking information, or close accounts by following system business processes. * Create, transfer, and update client households in CRM, and custodial and finance systems, including beneficiaries, address and contact changes, new and transitioning account information, and financial life events. * Identify, communicate, assist, and resolve questions and concerns from clients with online systems access, functionality, and provide demo use when necessary. * Understand, demonstrate, and continually improve a thorough and well-rounded knowledge of account types, regulatory compliances, basic trade instructions, account settlements timeframes, Required Minimum Distributions (RMDs), account roll-overs, security holdings, and investments. * Assist the Client Care Coordinator (CCC) role as necessary, provide scheduling support, answer and route phone calls to team members. * Prepare, host, and attend online conference calls and other office meetings about new processes, systems use, onboarding/offboarding updates, etc. * Remain knowledgeable in the policies and regulations of the regulatory bodies to ensure compliance with all work activities. * Work with all other team members in a way that is conducive with the mission, values, and beliefs of the company to provide client service beyond expectations * Comply with company-wide policies and SEC regulations Equipment Used: • Standard office equipment, • Cloud-based storage software, • Web conferencing software, • Financial Planning software, • CRM software, • Monday through Friday; 8 AM to 5 PM, • Progressive analytical knowledge, client service, and interpersonal skills, • Excellent verbal, written, and presentation communication skills, • General understanding of account types (Roth, IRA, NQ, Trust, TODs, etc.), • Adaptable, detail-oriented, and confidential, • Creative problem-solving skills, • Comfortable in a fast-paced, client-centric work environment, • Series 65 licensing achieved within 30-60 days after hire

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a highly motivated, results orientated Deals Desk Manager - North America to join our organization. The primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers and increase the effectiveness and productivity of our sales teams. The right person for this job has a team player approach, the ability to work across departments with disparate needs and excels at problem solving through critical analysis and is challenged by process review and continuous improvement. Your Impact • Effectively work with NAM Sales to work on Enterprise, Sled and Federal deals, • Provide Sr. Leadership with financial models and evaluation of deal economics, commercial terms and conditionals and operational requirements to present risk/reward profile for opportunities, • Become expert on Callidus and Steelbrick quoting tools, reviewing and enforcing revenue recognition compliance for all quoting, • Key resource reviewing and approving all non-standard pricing requests that reach the level of executive manager, • Review will include financial analysis for gross margin, revenue compliance, non standard terms requests on strategic deals including Enterprise Agreements, • Partner with field sales organization to drive large deal closure, including being one-touch resource for field sales; responsible for liaising with all organizations involved in the agreement process (finance, legal, order management, etc.) on behalf of sales - Personally services as a trusted advisor to field sales on deals, • Work with cross-functional stakeholders for decision support deal solutions, • Collaborate with impacted parties to generate acceptable documents to facilitate deal closure, • Ensure required approvals, such as discounts and contractual terms, are obtained and clearly documented, • Be a sales advocate and partner to internal organizations to understand contract requirements, structure, business terms and identification of potential risks and/or opportunities that can affect performance, growth and strategic positioning, • Responsible for adherence to and compliance with policy and procedures, • Evaluate current processes and offer recommendations for areas of improvement, • Ensure that all transactions adhere to internal revenue recognition policies and operational guidelines, • Excellent customer service, taking charge to meet deadlines by communicating with cross-functional partners through email, phone, meetings, or any other method to deliver on-time, • Understand GAAP RulesQualifications Your Experience • Bachelor's Degree in Finance, Business, Economic or related field OR 10 years of work experience required or equivalent military experience required, • 5+ years of relevant experiences around Commercial Finance, Deals Desk / Deals Management, or Sales Finance within the High-Tech industry, • Demonstrated capability to build strong working relationships with internal business units, • Ability to work independently in fast paced environment, • Experience of data analysis, modeling and/or financial analysis, • Intermediate/advanced Salesforce.com and MS Excel skills are highly recommended, • Strong communication, organizational and problem-solving skills Additional Information The Team You’re looking for a career with a more fulfilling mission. We have open positions to top talent seeking a challenge. Our finance department performs deep analyses to understand the business and inform the strategic direction of the company. The ideal candidate has exceptional leadership skills, knowledge of financial modeling, business acumen and an innovative mindset to approach problems differently. Our innovation doesn’t stay in Research and Development. Within finance, we seek people who are looking to try new things, while solving business critical equations. If you’re seeking a challenge with a world-wide impact – this is it. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $104,000 - $152,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Position Summary The Access Center Supervisor is responsible for the day-to-day operations of an assigned Agility Cares Access Center. This role ensures that staff provide high-quality customer service and enrollment assistance for the Affordable Care Act (ACA), Medicaid, CHIP, and other health and community resources. The Manager oversees staff performance, center budgets, and ensures compliance with all organizational and regulatory requirements. Key Responsibilities Operational Management • Oversee daily operations of the assigned Access Center to ensure efficient service delivery., • Manage scheduling, workflow, and resource allocation for center staff., • Ensure all enrollment activities meet ACA, Medicaid, CHIP, and other program requirements., • Supervise, train, and evaluate Access Center staff., • Provide ongoing coaching and professional development opportunities., • Manage the center’s operating budget and track all expenses., • Ensure compliance with federal, state, and organizational policies, including HIPAA and ACA guidelines., • Build relationships with local organizations and community partners to expand available resources., • Track and report enrollment numbers, outreach efforts, and other key performance metrics., • Implement strategies to meet or exceed center goals. Requirements: Qualifications Education & Experience • Bachelor’s degree in Public Administration, Business, Social Services, or at least a related field (Associate’s with relevant experience considered)., • Minimum of 3 years of supervisory experience in healthcare enrollment, social services, or community programs., • Strong leadership and team management skills., • Ability to manage budgets and monitor financial reports., • Excellent communication, organizational, and problem-solving skills., • Proficiency in Microsoft Office Suite and enrollment software., • Bilingual English/Spanish preferred. Job Type: Part-time with potential for Full-time Location: Texas - Assigned Access Center Location, Zavala County NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Agile People and Payroll provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. Agile People and Payroll may obtain a 'consumer report' about you from a consumer reporting agency for employment purposes. A 'consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.

Job Description Job Summary The Customer Success team is responsible for the relationship between Omnigo and our customers. This critical function is responsible for engaging with our customers to drive adoption and demonstrate ongoing value to ensure high customer retention. The Customer Success Manager is a key member of the organization as it acts as the overall facilitator for customer communications and ultimately owns the account relationship. It is the expectation of the that they’ll work with their customers to appropriately understand, manage, and assist them with day-to-day business needs by acting as a single point of contact for the account and coordinating with all other Omnigo business functions as needed. Essential Duties and Responsibilities • Drive retention and growth for our customers by understanding their business needs and helping them succeed, • Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement, • Account owner for named accounts that will coordinate and facilitate across all business functions within the organization, • Maintain data in Salesforce, including contacts, key initiatives, budgets, stakeholders, forecasts, and campaigns, • Represent the voice of the customer to inform our sales process and product roadmap, • Own renewals from quote to invoice, as well as upsells of existing products and services to grow their assigned book of business, • Target and grow revenue within assigned accounts by uncovering cross-sale opportunities for sales, • Work with customers to develop a success plan that outlines how Omnigo adoption will address their needs both immediately and in the future, • Enlist super fans to act as references, lead user groups, & participate in the community, • Be a liaison to drive attendance to trainings, webinars, educational curriculum, and seminars, • 2+ Years in a customer-facing or Customer Success role within an enterprise software or software-as-a-service organization, • A passion for Customer Engagement and service mentality, • Proven record of creating and maintaining business partnerships and relationships, “do-er” mentality with a hands-on, passionate, curious, empathetic approach, and the grit to get things done, • Results-driven and proven ability to meet or exceed quotas, • Experience with the annual renewal process is preferred, • Strong operational discipline with an analytical, process-oriented mindset and a data-based approach to decision making and assessment, • Excellent oral and written communication skills, • Must be proficient in PowerPoint and comfortable presenting to all levels of an organization, • Highly organized and has the ability to work independently and to be accountable for results with minimal supervision, • Experience with Salesforce or a similar CRM tool and Gainsight or a similar Customer Success tool preferred, • Public Safety experience welcomed, • Approx. 25% travel for customer visits and conferences EOE/M/F/Disabled/Vet This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Job Description At Armor, we are committed to making a meaningful difference in securing cyberspace. Our vision is to be the trusted protector and de facto standard that cloud-centric customers entrust with their risk. We strive to continuously evolve to be the best partner of choice, breaking norms and tirelessly innovating to stay ahead of evolving cyber threats and reshaping how we deliver customer outcomes. We are passionate about making a positive impact in the world, and we’re looking for a highly skilled and experienced talent to join our dynamic team. Armor has unique offerings to the market so customers can a) understand their risk b) leverage Armor to co-manage their risk or c) completely outsource their risk to Armor. Learn more at: Summary The Customer Success Manager (CSM) is the strategic owner of customer relationships across Armor’s managed services offerings. This role is accountable for ensuring customers achieve desired business outcomes through successful activation, optimization, and usage of Armor’s services. The CSM builds deep, trusted relationships across technical and executive stakeholders, aligning Armor’s capabilities to customer strategic goals. The CSM utilizes this alignment to drive long-term retention and expansion opportunities, cementing customers as advocates for Armor as a business partner. The CSM acts as a business partner, blending technical understanding with commercial and industry insight to influence customer strategies, mitigate risk, and uncover new opportunities. Operating with high autonomy, the CSM orchestrates cross-functional teams, including SOC analysts, cloud engineers, solution consultants, and professional services, to deliver a unified, high-value customer experience. The CSM is also instrumental in either managing or helping drive execution of programs and projects to enable the evolution and continual improvement of Armor’s products and services with a focus on driving customer success. This is a hybrid role; candidates must be able to work onsite in our Plano, TX office every Wednesday. Essential Duties and Responsibilities (Additional duties may be assigned as required) Strategic Relationship Management • Serve as the point of contact for strategic and enterprise-level customers., • Build technical and executive-level relationships and maintain multi-threaded engagement across technical, operational, and business stakeholders., • Gain deep insight into the customer’s industry, market position, compliance landscape, and key business drivers., • Map Armor services to specific business outcomes such as growth enablement, operational efficiency, and risk reduction., • Oversee the full customer lifecycle from onboarding and activation through renewal and expansion., • Drive continuous optimization by leveraging service insights, industry benchmarks, and proactive recommendations., • Drive adoption of new Armor products, services, portals, and processes., • Coordinate closely with Armor engineering, support, and SOC teams to address customer needs while also planning and facilitating Armor’s routine technology management work including upgrades, migrations, and maintenance activities., • Maintain deep knowledge of Armor’s workflows, SOC processes, threat detection methodologies, and reporting capabilities., • Understand Armor Enterprise Cloud architecture, performance metrics, compliance reporting, and security configurations., • Monitor account health through usage data, performance metrics, and customer feedback., • Identify and mitigate churn risks early through proactive engagement., • Identify and cultivate customer advocates for case studies, references, and joint marketing initiatives., • Spot expansion opportunities across Armor's product and services portfolios and position them as strategic enablers., • Retention rate and reduced churn among strategic accounts., • Expansion of Armor’s footprint within customer environments., • Growth in customer advocacy and public references., • Strategic Partner: Operates as an extension of the customer’s leadership team., • Business Outcome Focused: Frames Armor’s value in terms of ROI, efficiency gains, and risk mitigation., • Cross-Functional Leader: Coordinates internal and external resources seamlessly., • Analytical & Data-Driven: Leverages metrics to inform recommendations and strategy., • Executive Communicator: Adapts messaging for technical teams through to C-suite., • Proactive & Growth-Minded: Anticipates needs and identifies new opportunities., • Preferred experience:, • 5+ years of experience in customer success, account management, or related roles within managed services, cloud hosting, or cybersecurity SaaS., • Proven track record managing strategic or enterprise-level accounts with measurable retention and growth results., • Understanding of cybersecurity concepts, SOC operations, and cloud infrastructure., • Demonstrated ability to interpret and present technical data in business terms. Armor Core Values: • Commitment to Growth: A growth mindset that encourages continuous learning and improvement with adaptability in the face of challenges., • Integrity Always: Sustain trust through transparency + honesty in all actions and interactions regardless of circumstances., • Empathy In Action: Active understanding, compassion and support to the needs of others through genuine connection., • Immediate Impact: Taking initiative with swift, informed actions to deliver positive outcomes., • Follow-Through: Dedication to delivering finished results with attention to quality and detail to achieve the desired outcomes. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The work environment can be either in an office setting or remotely from anywhere. Equal opportunity employer - it is the policy of the company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other consideration protected by federal, state or local laws.

Job DescriptionDescription: Position Summary The Access Center Supervisor is responsible for the day-to-day operations of an assigned Agility Cares Access Center. This role ensures that staff provide high-quality customer service and enrollment assistance for the Affordable Care Act (ACA), Medicaid, CHIP, and other health and community resources. The Manager oversees staff performance, center budgets, and ensures compliance with all organizational and regulatory requirements. Key Responsibilities Operational Management • Oversee daily operations of the assigned Access Center to ensure efficient service delivery., • Manage scheduling, workflow, and resource allocation for center staff., • Ensure all enrollment activities meet ACA, Medicaid, CHIP, and other program requirements., • Supervise, train, and evaluate Access Center staff., • Provide ongoing coaching and professional development opportunities., • Manage the center’s operating budget and track all expenses., • Ensure compliance with federal, state, and organizational policies, including HIPAA and ACA guidelines., • Build relationships with local organizations and community partners to expand available resources., • Track and report enrollment numbers, outreach efforts, and other key performance metrics., • Implement strategies to meet or exceed center goals. Requirements: Qualifications Education & Experience • Bachelor’s degree in Public Administration, Business, Social Services, or at least a related field (Associate’s with relevant experience considered)., • Minimum of 3 years of supervisory experience in healthcare enrollment, social services, or community programs., • Strong leadership and team management skills., • Ability to manage budgets and monitor financial reports., • Excellent communication, organizational, and problem-solving skills., • Proficiency in Microsoft Office Suite and enrollment software., • Bilingual English/Spanish preferred. Job Type: Part-time with potential for Full-time Location: Texas - Assigned Access Center Location, Dmitt County NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Agile People and Payroll provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. Agile People and Payroll may obtain a 'consumer report' about you from a consumer reporting agency for employment purposes. A 'consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.

Job DescriptionAbout Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving. Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do. The ideal candidate for Virtuous embodies our values by: * Asking questions with a spirit of curiosity * Giving feedback freely with candor & grace, welcoming it in return * Displaying a passion for philanthropy and technology * Serving with joy. Everyone is willing to make the coffee! * Celebrating the wins & milestones of others * Assuming good intent & demonstrating trust in others * Pursuing relationships with people different from themselves & creates space to be human Find our core values & more here. Candidates willing to commute and work out of our downtown Phoenix, AZ or Plano, TX office (3-day/week hybrid schedule) are preferred, though we are accepting resumes from candidates working remotely throughout the US. Position Summary We are looking for a Customer Success Manager to join our growing Customer Success Team. As a Customer Success Manager, you will report to the Manager of Customer Success and will be focused on our mid-level customers' product adoption, utilization, and overall satisfaction. Are you a former nonprofit fundraiser or leader looking for a career change? Perhaps a consultant in the nonprofit sector? Your nonprofit knowledge is an asset and if you are hungry for a new challenge this is the opportunity for you! In this role, you will work closely with other Customer Experience teams such as Support, Onboarding, & Training to help maximize customer growth. Your responsibilities will include supporting a wide variety of mission focused organizations in strengthening their donor relationships, selling upgrades and add-ons to our current customers, and working on renewals of annual contracts. You will serve as the primary point of contact for our nonprofit customers, collaborating closely with them to understand their unique needs, goals, and challenges. By leveraging your expertise in both our platform and the nonprofit industry, you will drive adoption, retention, and expansion initiatives, ultimately contributing to the long-term success and growth of our customers. Responsibilities * Customer Relationship Management: Serve as a dedicated point of contact, accompanying customers on their journey from sales closure through the entire lifecycle. Cultivate deep, meaningful multi-threaded relationships, ensuring customer loyalty and trust with all key stakeholders for optimized product adoption. * Proactive Issue Resolution: Anticipate customer issues and proactively address them before they escalate. Your proactive approach distinguishes you from traditional customer service, turning potential problems into opportunities for customers and Virtuous alike. * Account Expansion: Understand each customer’s unique needs, allowing you to suggest innovative solutions that enhance their success with our products. Identify organic upsell opportunities by comprehensively understanding their use-case, ultimately driving business growth. * Advocacy and Collaboration: Advocate for Virtuous by generating excitement about upcoming product launches and updates. Collaborate with internal teams including customer success, sales, support, and product, voicing customer concerns and needs and ensuring a customer-first approach company-wide. * Product Expert: Provide strategic product support and guidance on best practices. Your expertise ensures customers seamlessly adopt our products, enhancing their overall experience and deepening customer trust. * Issue Identification and Resolution: Handle customer issues with efficiency and professionalism. Offer tailored product and service solutions to address customer pain points, demonstrating Virtuous’ commitment to customer satisfaction and project manage resolution strategies through completion. * Strategic Vision: Adopt a bird’s eye perspective on customer interactions, focusing not only on immediate gratification but also long-term stability and proactive forward thinking. Leverage this high-level view to identify potential challenges and convert them into cost-saving solutions for both customers and Virtuous. * Renewals Management and Upsell Strategy: Take ownership of customer renewals and upsell cycles, managing the process from initial outreach through contract close. Demonstrate a solid understanding of Virtuous contracts, ensuring compliance and favorable terms for both parties. Engage in strategic negotiation discussions, leveraging your knowledge of customer needs and our product offerings. Display creativity in pricing strategies, tailoring solutions to meet customer requirements while optimizing revenue for Virtuous. Your ability to navigate the renewal and upsell process contributes significantly to customer retention and revenue growth, ensuring mutually beneficial outcomes for Virtuous and our valued clients. You Must Have * Customer-Centric Focus: Deep understanding of customer needs and a passion for ensuring their success with Virtuous products. * Previous Nonprofit Experience: 1+ direct experience in the nonprofit sector, understanding how nonprofits operate and fundraise. * Relationship Building: Strong propensity for relationship building, enjoying forming and maintaining meaningful customer relationships. * Proactive Problem-Solving: Proven ability to identify and address customer issues before they escalate, demonstrating a proactive and solution-oriented approach. * Collaborative Mindset: Ability to collaborate effectively with cross-functional teams, ensuring seamless communication and a unified customer-centric approach. * Technical Proficiency: Strong technical acumen to provide product support and guidance. * Sales Acumen: Ability to identify upsell and cross-sell opportunities based on a deep understanding of the client’s use-case and needs. * Project Management: Organizational skills, with the ability to prioritize effectively along with critical thinking abilities to balance customer needs with Virtuous' objectives. * Proficiency in working with CRMs, email marketing, and other technology. * Thrive in a fast-paced and ever-changing environment where you equally work independently and collaboratively- the ability to juggle multiple processes and prioritize daily is a must. What We Offer * Market competitive pay leveraging Carta data * Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.) * 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days * We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO * Supportive time off including paid volunteer days and company holidays * Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). * 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well) * We pride ourselves on Community and host exciting company outings and events. We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers. Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.

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