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  • Director of Benefits
    Director of Benefits
    4 days ago
    Full-time
    Downtown, San Antonio

    About the Role Steak 'n Shake is seeking a Director of Benefits to lead the strategy, administration, and execution of our benefits programs across a large, multi-state employee population. This role reports directly to the Vice President of Human Resources, serves as a member of the HR Leadership Team, and manages one internal direct report. This position is ideal for a benefits leader who enjoys both strategic ownership and hands-on execution---someone comfortable rolling up their sleeves while shaping programs that directly impact employees' lives. Key Responsibilities Benefits Strategy Administration • Own the design, delivery, and day-to-day administration of all employee benefit programs, including medical, dental, vision, life, disability, wellness, and voluntary benefits, • Evaluate benefit offerings regularly to ensure competitiveness, cost effectiveness, and alignment with company goals Open Enrollment • Lead annual open enrollment from end to end, including planning, vendor coordination, communications, system setup, and post-enrollment reconciliation, • Ensure a smooth, accurate, and employee-friendly enrollment experience Compliance Governance • Oversee ACA compliance and reporting, including vendor coordination and regulatory deadlines, • Manage 401(k) retirement plan governance, including vendor oversight, audits, and fiduciary compliance, • Administer and ensure compliance with FMLA, ADA, and state-specific leave laws, • Maintain compliance across multiple states and jurisdictions Vendor Management • Serve as primary point of contact for benefits brokers, insurance carriers, third-party administrators, and retirement plan vendors, • Lead renewals, RFPs, contract negotiations, and ongoing performance management Operational Excellence Leadership • Provide day-to-day leadership and development for one internal direct report, • Maintain accurate benefits data, documentation, and reporting, • Troubleshoot escalated employee issues and complex benefit cases, • Partner closely with HR leadership, finance, legal, and operations teams to improve processes, controls, and systems Minimum Qualifications • Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience), • 7+ years of progressive experience in employee benefits administration and compliance, • Demonstrated ownership of open enrollment execution in a multi-state environment, • Strong working knowledge of ACA compliance and reporting, • Hands-on experience administering 401(k) retirement plans, • Practical experience with FMLA, ADA, and state-specific leave laws, • Proven experience managing external vendors (brokers, carriers, TPAs), • Ability and willingness to perform detailed, operational work in addition to strategic leadership Preferred Qualifications • 10+ years of benefits experience, including leadership responsibility, • Experience supporting a large, distributed, hourly workforce across multiple states, • Prior experience in retail, hospitality, restaurant, or similarly complex operating environments, • Professional certifications such as CEBS, SHRM-CP/SHRM-SCP, or SPHR, • Experience leading benefits through periods of growth, change, or transformation, • Strong data, audit, and reporting orientation Competencies Work Style • Self-starter who works independently and takes ownership, • Highly detail-oriented with strong follow-through, • Thrives in a fast-paced, ever-changing environment, • Comfortable getting "in the weeds" with day-to-day work---this is not a purely advisory role, • Practical, solutions-oriented mindset with strong judgment Why Steak 'n Shake Steak 'n Shake offers the opportunity to lead benefits in a highly visible, impactful role within the HR organization. As a member of the HR Leadership Team, you will help shape programs that directly affect employees across the country while partnering closely with senior leadership. #Corp7080

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  • Team Member
    Team Member
    4 days ago
    Part-time
    Far West Side, San Antonio

    Team Member -- Steak 'n Shake More Than a Job -- Be Part of the Steak 'n Shake Legacy At Steak 'n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes---it's about delivering genuine hospitality, bringing energy to every shift, and being part of a team that's shaping the future of quick-service dining. We've been perfecting our craft since 1934, and today we're blending tradition with innovation---self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor. When you join Steak 'n Shake, you join a team where every guest matters, every meal matters, and every team member matters. Why You'll Love Working Here • Flexible scheduling options, • Learn first-hand from experienced Leaders, • Career growth and development opportunities Benefits\* • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Hospital Indemnity, • Critical Illness, • Accident Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation What You'll Do • Greet every guest with a genuine smile, • Create and maintain friendly eye contact, • Speak with enthusiasm and warmth, • Build real connections with guests to make them feel valued, • Represent and uphold the vision and values of Steak 'n Shake, • Take orders accurately and efficiently (including kiosk assistance), • Work well with your team to keep service fast and friendly, • Stay adaptable, dependable, and focused during busy shifts, • Follow all brand standards for food safety, cleanliness, and dress code, • Stand and work on your feet for several hours at a time What We're Looking For • Consistency and reliability---you show up ready to work every shift, • Positive, cheerful attitude, • Passion for serving and helping others, • Strong customer service skills, • Team-oriented mindset with great interpersonal skills, • Detail-oriented and able to multitask, • Works well independently and in a fast-paced team setting, • Flexible schedule availability, • Ability to lift and carry up to 50 lbs regularly, • Ability to stand for extended periods If you're ready to bring great food, great service, and great energy to every shift, apply today and see why Steak 'n Shake continues to set the standard in premium burgers and shakes.

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