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Your Opportunity: Assistant Store Manager TitleMax Garden City, GA As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It’s performance-driven, people-first, and packed with growth potential. If you’re ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $16.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* • Paid on-the-job training and a comprehensive new hire program., • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development., • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country., • Enrollment in a key holder program designed to establish and enhance leadership potential for promotion., • Performance-based career advancement., • Educational reimbursement program., • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA)., • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program., • Company-Sponsored Life and AD&D Insurance., • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance., • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program., • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace., • Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We’re Looking For – Qualifications and Skills: • A high school diploma or equivalent., • Minimum one year’s experience in customer service, sales, or retail., • At least 3 months of supervisory, key holder, or relevant leadership experience, • Excellent verbal and written communication skills., • Proficiency in using phones, POS system, Microsoft Office, and other computer systems., • Must be at least 18 years of age (19 in Alabama)., • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)., • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law., • The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves – Preferred Qualifications and Skills • Management experience in retail, convenience store, grocery, finance, service, or related industries., • Experience in check cashing, document verification, money order processing., • Bilingual (English/Spanish) is a plus and may be required for certain locations. What You’ll Do - Essential Duties and Responsibilities:, • Maximize customer success by offering financial services that fit their needs., • Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products., • Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty., • Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts., • Maintain customer information in the point of sale (POS) system with accuracy and integrity., • Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures., • Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing., • Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events., • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer., • Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance., • Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services., • Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards., • Conduct additional tasks as directed by leadership., • Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you’d thrive here? Learn more at _ The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

The Clinical Care Nurse (RN) is a clinic-based nursing role focused on improving patient outcomes. You will support safe Transitions of Care (TOC), reduce avoidable ED utilization, and drive Medicare Advantage Stars and quality performance. The Clinical Care RN plays a critical role in advancing clinical quality and supporting patients across transitions of care to improve patient outcomes. Conviva clinic locations may be available in the following areas: CW Victory Heights As a Clinical Care RN, you will contribute to Medicare Advantage Stars ratings by proactively identifying care opportunities, engaging patients and providers, and driving evidence-based interventions. You will balance direct patient education and outreach with data-driven quality improvement efforts. The Clinical Care RN aligns daily responsibilities with organizational values, integrity, respect, empathy, and commitment to health equity – to enhance patient health outcomes and satisfaction. Quality: Medicare Advantage Stars, HEDIS and quality performance across value-based population. Population Health: Deliver culturally appropriate chronic disease education to activate patients are chronic disease self-management, particularly in DM, HTN, CHF and COPD. Duties and Responsibilities: Analyze clinical data and trends from platforms such as Athena EMR and DataHub to identify gaps in care related to Stars and HEDIS measures and Transitions of Care and post-hospitalization needs, prioritizing high-impact opportunities. Proactively identify recently discharged inpatient, observation and emergency department patients and coordinate timely post-discharge follow-up in alignment with TOC and Transitional Care Management (TCM) requirements, with the aim of addressing root causes of utilization and supporting patients to prevent avoidable readmissions or return visits. Conduct targeted patient and provider outreach via phone, telehealth and in-clinic visits to close care opportunities, provide tailored education on preventive care, chronic disease management, and medication management. Conduct post-discharge outreach to assess understanding of discharge instructions, bottles-out medication reconciliation, symptom monitoring, and follow-up appointment adherence. Identify and escalate barriers, collaborating with providers and care team to prevent readmissions and avoidable ED utilization. Collaborate effectively with interdisciplinary teams, including providers, care assistants, center administrators, medical assistants, pharmacy, and quality improvement staff—to implement evidence-based interventions and optimize workflows. Document all outreach efforts, clinical interactions, and outcomes accurately and in compliance with organizational and CMS regulatory standards. Prepare, participate and discuss patients in center huddles and high-risk rounds with providers and the center-based and interdisciplinary team. Participate in quality improvement projects, provider education sessions, team huddles to stay current with evolving clinical guidelines and organizational priorities. Monitor progress toward Stars and Transitional Care Management goals, proactively identify barriers, and help develop innovative solutions to improve clinical performance and patient engagement. Support clinic operations through provider collaboration, care coordination, and community education initiatives. Coordination and facilitation of center and market-based Wellness Events-focused in-person engagement for Stars care opportunity closures. Maintain patient confidentiality in accordance with HIPAA. Document patient encounters accurately and timely in the indicated platform (e.g., medical record). Follow organizational policies related to safety, infection control, and attendance. Perform other duties as assigned. Required Qualifications: Must meet one of the following requirements: Associate’s degree in nursing (ADN) or Bachelor’s degree in nursing (BSN). Active, unrestricted RN license (state specific as applicable). 3+ years' clinical nursing experience with exposure to transitions of care, quality improvement, managed care, or population health management. Proficiency with electronic health records (e.g., Athena EMR), data analytics tools (e.g., DataHub, Compass Rose, SalesForce HealthCloud – per your prior employer’s population health tools), and Microsoft Office Suite. Willing and able to complete and maintain Basic Life Support training. Preferred Qualifications: Knowledge of Medicare Advantage Stars, HEDIS, CAHPS, and CMS quality requirements. Experience with Transitions of Care, hospital discharge or ER follow up programs. Strong clinical judgment, data analysis skills, and ability to apply evidence-based practices. Excellent communication and motivational interviewing skills to educate and empower members. Commitment to health equity, inclusiveness, and patient-centered care. Bilingual in English and Spanish with full professional proficiency. (strongly preferred) Basic Life Support trained. Additional Information Core Competencies: Clinical quality improvement and strategic gap closure. Transitions of Care coordination and post-discharge support. Member and provider engagement with motivational interviewing. Regulatory compliance and documentation accuracy. Data interpretation and actionable reporting. Cross-functional collaboration and teamwork. Time management balancing administrative and outreach duties. Values & Mission Alignment: Demonstrate integrity, respect, and empathy in all interactions. Uphold the mission to improve health outcomes and member satisfaction through proactive, compassionate care. Champion continuous learning, innovation, and professional growth. Work Information: This role requires an in-center presence, involving daily commute to assigned clinic(s) and occasional (quarterly) travel within the market to alternative clinic(s) for strategic meetings. Workstyle: Clinic-based, in-center 5 days per week. Location: Must reside in designated market area, in reasonable commutable distance to assigned clinic(s). Hours: Monday–Friday, 8:00 AM–5:00 PM; additional time may be required. TB Statement: This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Driving Statement: This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job Description OUR MISSION AND VISION: The mission of United Cerebral Palsy of Georgia is to positively support and impact the achievement of a Life Without Limits for people with intellectual and developmental disabilities. UCP of Georgia’s vision is to create a community in which every person, regardless of ability, can participate as an equal citizen. To realize this vision, UCP of Georgia offers supports designed to help people maximize their potential and achieve independent, productive, and rewarding lives. JOB SUMMARY: Overall supervision and guidance to Direct Support Professionals (DSP) in the day supports program. Ensure appropriate level of support to individuals participating in program. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop and implement opportunities for community connections and participation. Plan and implement activities, curricula, and calendars. Approves GER’ and submits CIR’s and Safety Plans per UCP and DBHDD policies. Weekly review of Support Coordinator Ratings and coaching, referrals should be resolved in 15 days. Ensure implementation of all documentation, such as data collection, forms, and progress notes. Oversee program area and ensure all safety guidelines and requirements are met. Ensure the residential homes are safe (chemicals locked, exits cleared, etc.) Weekly audit of individual records to include both electronic and paper documentation (including but not limited to daily notes, goal tracking, health related documentation, etc.) Communicate with residential provider and/or family. Monitor maintenance of equipment. Monitor residential homes for appropriate activities and levels of interactions. Runs and audits biweekly reports of all Therap documentation to include but is not limited to shift notes, ISP goal tracking and bowel tracking to ensure they are present and content is thorough and accurate. Approve timecards and leave requests Monitor/maintain necessary paperwork related to payroll for individuals as appropriate. Participate in team meetings as directed by supervisor. Implement and assist in the development of Individual Service Plans (ISP). Attend all ISP meetings as the DDP Provide leadership to all employees. Provide support in the program area when necessary and full coverage in the case of staff absences. Provide support with personal care, such as toileting and feeding as necessary. Oversee ordering of supplies and materials. Attend joint meetings with other departments, such as Community Living, Nursing, Behavior, and QI. Arrange and facilitate monthly department meetings and distribute minutes within a week of meeting. Ensure that staff receive training as needed. Develop and maintain positive and productive relationships with individuals, families, co-workers, and community members. Maintain objectivity in position to set appropriate limits while working with individuals. Support individuals in their personal growth and development, respecting cultural, ethnic, spiritual, and individual differences. Adhere to all agency policies and procedures. Other duties as assigned. EXPERIENCE: Two years of Management experience. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. SPECIAL LICENSES, REGISTRATION OR CERTIFICATION: Developmental Disability Professional (DDP), CPR, First Aid and Driver License. Education and Experience: Bachelor's degree and two years of experience working with adults with Intellectual or Developmental Disabilities, or in another related Human Services field. Bachelor’s degree in human services field strongly preferred.

Job Description Overview Call Center Representative Customer Service | Business Development Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Our more than 6,000 team members operate over 790 retail locations in 41 states offering a premium level of customer service. Throughout our continued growth, we’ve remained committed to empowering our customers and our team to achieve their personal and professional goals. Cellular Sales is not only an incredible opportunity, we also specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity, apply now to join our award winning team! JOB DESCRIPTION Summary/Objective To proactively contact customers or prospects by phone with the goal of promoting products or services and setting appointments, while maintaining a high level of professionalism, meeting performance targets, and ensuring a positive customer experience. Essential Functions 1.Follow up on distributed leads 2.Generate store traffic and contribute to the market's success 3.Handle customer inquiries both by phone and text 4.Support sales force by generating sales leads 5.Follow communication scripts when handling different topics 6.Research required information using available resources 7.Provide customers with product and services information Competencies 1. Sales and Persuasion Skills • Ability to upsell and cross-sell wireless products, close deals, and handle objections confidently. 2.Communication Skills • Clear, concise verbal communication and active listening to engage customers effectively. 1. Customer-Centric Approach • Focused on delivering a positive experience, even in high-volume or challenging interactions. 1. Technical Proficiency • Comfortable navigating CRM systems, call scripts, and wireless service tools; ability to troubleshoot basic device or service issues. 1. Compliance Awareness • Understanding of industry regulations (e.g., FCC rules), do-not-call lists, and data privacy standards. 1. Problem-Solving Abilities • Capable of quickly assessing customer needs and offering tailored wireless solutions. 1. Time Management • Efficiently handles a high volume of calls while maintaining quality service. 1. Resilience and Adaptability • Stays motivated in a performance-driven environment; adapts to evolving wireless offerings and processes. 1. Team Collaboration • Works well with peers, supervisors, and other departments to meet sales goals and ensure customer satisfaction. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This role is based in a high-volume, performance-driven call center setting, which is onsite. The position involves extended periods of sitting while using a computer, headset, and outbound dialing software. Employees regularly engage in scripted customer conversations via phone and are expected to handle a large volume of outbound calls daily. The workspace may be shared, with moderate to high noise levels from surrounding conversations and equipment. A results-oriented environment, it requires adherence to structured schedules, productivity metrics, and quality assurance standards. Employees receive ongoing training and coaching to stay up to date on wireless industry products, promotions, and compliance guidelines. Shifts may include evenings, weekends, and holidays. Physical Demands Prolonged periods of sitting at a desk and working on a computer and phone system. Frequent use of hands and fingers to operate a keyboard and telephone equipment. Ability to wear a headset for extended periods. Visual acuity to read computer screens and customer data. Travel Requirements This position does not typically require travel. However, occasional travel may be requested for training, team meetings, or special events at a corporate or regional office. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key Essentials 1.Excellent Communication Skills Clear, confident verbal communication and active listening abilities to engage customers and convey value effectively. 2.Sales and Persuasion Skills Ability to influence, upsell, and close sales while maintaining professionalism and ethical standards. 3.Product & Industry Knowledge Understanding of wireless plans, devices, promotions, and network features to offer accurate solutions and recommendations. 4.Goal-Driven Mindset Commitment to meeting or exceeding performance metrics, such as call volume, conversion rates, and customer satisfaction scores. 5.Adaptability Flexibility to handle script changes, evolving product offerings, and customer reactions with ease and professionalism. 6.Time Management and Organization Ability to manage workload, adhere to schedules, and prioritize tasks in a fast-paced environment. 7.Resilience and Stress Tolerance Maintains composure and motivation during high call volumes, rejection, or challenging conversations. Compensation $15 an hour with a minimum of a 32-hour workweek, plus commissions and bonuses.

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview OPEN INTERVIEW Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the sales process. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable. STOP BY ANYTIME BETWEEN 10:00 AM - 4:30 PM MONDAY - FRIDAY. WALK-IN'S ARE WELCOME! Responsibilities WHAT IS A CALL CENTER REPRESENTATIVE? In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities arise, you will learn to quickly educate the customer and close sales while maintaining high levels of satisfaction. You will be responsible for managing accounts for some of the most recognized brands in the world as an expert on products, technology, and business process. Our Call Center Representatives are responsible for the following tasks: • Consistently service customers, providing efficient resolutions, • Expand your product and service knowledge daily, • Professionally build and support existing client relationships, • Become a brand ambassador managing large accounts, • Escalate customer dissatisfaction to managerial team, • Utilize systems and technology to resolve initial interactions Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview OPEN INTERVIEW Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the sales process. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable. STOP BY ANYTIME BETWEEN 10:00 AM - 4:30 PM MONDAY - FRIDAY. WALK-IN'S ARE WELCOME! Responsibilities WHAT IS A CALL CENTER REPRESENTATIVE? In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities arise, you will learn to quickly educate the customer and close sales while maintaining high levels of satisfaction. You will be responsible for managing accounts for some of the most recognized brands in the world as an expert on products, technology, and business process. Our Call Center Representatives are responsible for the following tasks: • Consistently service customers, providing efficient resolutions, • Expand your product and service knowledge daily, • Professionally build and support existing client relationships, • Become a brand ambassador managing large accounts, • Escalate customer dissatisfaction to managerial team, • Utilize systems and technology to resolve initial interactions Qualifications WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and customer service? Do you thrive in a fast-paced environment where every call is an opportunity to succeed? If so, we want you on our team! We’re looking for motivated and results-driven Call Center Sales Representatives to join our dynamic team. In this role, you’ll connect with customers over the phone, provide expert product guidance, resolve inquiries, and close sales with confidence. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, • Use product knowledge and training to recommend solutions and close sales, • Build rapport, listen actively, and address customer needs effectively, • Research account details and collaborate with internal teams to resolve issues, • Manage customer accounts and process orders accurately using our systems, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Protect customer data and handle sensitive information responsibly, • Escalate complex issues to appropriate team members when needed, • Stay current with training, system updates, and team communications, • Maintain excellent attendance and punctuality Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older with a high school diploma or equivalent, • Strong verbal and written communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable, punctual, and self-motivated, • Skilled in conflict resolution, problem-solving, and negotiation, • Customer-focused with empathy, patience, and responsiveness, • Ability to multitask and manage time effectively, • Team-oriented with a positive attitude, • Comfortable in a fast-paced, evolving environment, • Strong interpersonal skills and relationship-building abilityPreferred Qualifications:, • 1+ year of experience in customer service, sales, technical support, or administrative roles in a contact center, • Experience in state or federal work environments

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking enthusiastic Call Center Representatives to support a range of inbound and outbound customer service and sales initiatives. In this role, you’ll respond to incoming inquiries, reach out to existing customers to provide support, and promote new products and services. Opportunities are available across various projects, including government programs and some of the world’s most recognized brands. We’re looking for individuals with strong communication skills, a positive attitude, and a commitment to reliability and continuous learning. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls with professionalism and courtesy, • Resolve customer issues efficiently, aiming for first-call resolution, • Research and retrieve information across systems to support customer needs, • Accurately document customer interactions and process claims, • Guide customers through options to find the best solutions, • Use training and resources to answer questions while adhering to scripts and policies, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate team members when necessary, • Participate in training sessions and stay current on updates and procedures, • Follow attendance and scheduling requirements consistently Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Minimum age of 18, • High school diploma or equivalent, • Strong written and verbal communication skills, • Typing speed of at least 20 words per minute, • Basic proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with excellent time management, • Problem-solving and conflict resolution skills, • Customer-focused mindset with empathy and patience, • Ability to multitask and work independently, • Team-oriented with a collaborative spirit, • Comfortable in a dynamic, fast-paced environment

Job Description We are looking to place a Legal Support Specialist on a 5-year project at a Federal Agency headquartered in Savannah, GA. McNeal Professional Services, Inc. is a 24-year national Staffing Services firm. We offer a comprehensive benefits package that include medical, dental, vision, STD, LTD, and Life Insurance. Join our great team today! If interested and available, please reply with an updated Word version of your resume and salary requirements. Job Description: Typical assignments include: • Prepare and obtain appropriate signatures for debt collection correspondence, • Reconciling indirect payments, • Draft boilerplate motions for the Attorney to review and file, • Establish/maintain physical files, • Prepare declarations, • Perform detailed and specialized legal research in support of cases, • Review and organize complex factual material to include numerical values and other documentary data for investigations and hearings, • Use tables and citation checking with efficiency, • Analyze and evaluate investigative reports, testimonies, interviews, summaries, and documents, • Prepare and maintain a variety of investigative and trial-related documents and databases, • Gather information and organize investigative packages, case files, or presentations, • Record and service incoming calls from defense counsel, victims, and Defendants, • Conduct and reconcile inventories (e.g., financial data and administrative files), • Review weekly payment reports, • Assist government employees in correcting failed payments immediately and reconciling inconsistencies, • Distribute and receive daily mail and documents, • Maintain the Special Assessment Only and Low Dollar Debt cases, • Assist in the selection, interview, and negotiation of potential witnesses/defendants during investigations/depositions, and other pre-hearing preparation, • Assist in performing a variety of administrative duties in support of the assigned Attorneys, • Create, maintain, and update Defendant information in FLU and criminal Defendant-oriented databases QUALIFICATIONS At a minimum, the candidate must have: • A high school diploma or equivalent; One year of experience in clerical, office, or administrative support services;, • An Associate’s degree may be substituted for experience, • A U.S. Citizenship;, • The ability to obtain and maintain a Public Trust Security Access, • Proficiency in Microsoft Office Suite, word processing, document creation and management, business administration, and data entry;, • Experience in conducting legal research and analysis, effectively summarizing large quantities of information, and effective task and time management. Ability to pass a government background and credit check along with fingerprinting. Must be US Citizen or Green Card Holder. Company DescriptionMcNeal Professional Services, Inc. is a 25-year national Wireless Engineering and Federal Staffing Services firm. We offer a comprehensive benefits package to include medical, dental, vision, STD, LTD and Life Insurance. Join our great team today!McNeal Professional Services, Inc. is a 25-year national Wireless Engineering and Federal Staffing Services firm. We offer a comprehensive benefits package to include medical, dental, vision, STD, LTD and Life Insurance. Join our great team today!

RNs in Savannah: Ready to Elevate Your Nursing Career Beyond the Bedside? Start your next chapter with $75K–$80K base pay, $5K annual bonus, weekly pay, and unbeatable benefits! RN Clinical Supervisor - Home Health Salary Range: $75,000 – $80,000 + $5,000 Annual Bonus Potential Maxim Healthcare is seeking an experienced and passionate Registered Nurse to join our team as a Clinical Supervisor. This unique role blends clinical expertise with administrative leadership, offering a dynamic and fulfilling career path. Why You’ll Love This Role: • Balanced Responsibilities: Combine hands-on clinical oversight with meaningful administrative duties., • Work-Life Harmony: Enjoy a consistent Monday–Friday schedule with regular business hours., • Long-Term Impact: Build lasting relationships with patients, families, and caregivers., • Supportive Culture: Join a collaborative team that values your contributions and fosters growth., • Educational Leadership: Share your knowledge by training and mentoring new nurses. What We Offer: • Competitive Salary with quarterly bonus potential, • Weekly Paychecks for financial consistency, • Comprehensive Benefits: Health, dental, vision, and life insurance, • 401(k) Retirement Plan to secure your future, • Recognition Programs to celebrate your impact, • Expense Reimbursement: Mileage and cell phone, plus flexible scheduling post-training Key Responsibilities: • Oversee clinical care from admission through discharge, • Manage care delivery and supervise personnel, • Conduct caregiver orientation and competency evaluations, • Lead training, education, and skill development initiatives, • Perform both office-based and field duties, including home visits Qualifications: • Active RN license (in applicable state), • Minimum 1 year of RN experience preferred, • Supervisory experience is a plus, • Strong communication and organizational skills, • Proficiency in Microsoft Office and general computer use, • Team-oriented with excellent customer service abilities Take the Next Step in Your Career If you're ready to make a meaningful impact while enjoying variety, flexibility, and professional growth, we’d love to hear from you. Apply today and become part of a team where your dedication is recognized and your expertise truly matters. Maxim Benefits: \t\t\t\t\t\t\t Health and Wellness \t\t\t\t\t\t\t\tMedical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program \t\t\t\t\t\t\t \t\t\t\t\t\t\t Retirement and Financial Security: \t\t\t\t\t\t\t\tEmployee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits \t\t\t\t\t\t\t \t\t\t\t\t\t\t Lifestyle Benefits: \t\t\t\t\t\t\t\tPaid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program \t\t\t\t\t\t\t \t\t\t\t\t\t\t*Benefit eligibility is dependent on employment status. \t\t\t\tAbout Maxim Healthcare \t\t\t\tMaxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. \t\t\t\t \t\t\t\t \t\t\t\tMaxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Description Job Title: Variable Refrigerant Service Technician Reports to: Variable Refrigerant Director of Technical Operation FLSA Status: Full Time, Non-Exempt (Eligible for overtime) We are 100% employee-owned through an Employee Stock Ownership Plan (ESOP). This is a retirement benefit for our employees that is wholly paid for by the company in addition to 401(k) options for employee contributions. There are approximately 7,000 ESOPs in the United States, governed by the IRS and the U.S. Department of Labor. Research indicates that ESOP companies tend to grow faster in sales and employment. ESOP employees tend to have 2.2 times as much in retirement savings as employees in traditional companies. Position Purpose: The primary purpose of the Variable Refrigerant Service Technician is to provide job site surveys during equipment installation, startup/commissioning of new equipment and systems, warranty service, owner direct preventative maintenance, and troubleshooting/repair services on variable refrigerant air conditioning equipment. This work involves both heat pump and heat recovery variable refrigerant systems including the system control network. This work also includes associated ancillary equipment such as dedicated makeup/outdoor air units. Hoffman is currently the manufacturer’s representative for Daikin Variable Refrigerant equipment. While Daikin is our primary brand and most of our workload, we also provide end user service support for numerous other brands of variable refrigerant equipment. Strong emphasis on customer service. This position may occasionally involve after hour call outs to provide emergency repairs. Provide guidance and direction to administrative personnel to effectively plan, schedule, coordinate, etc. all activities related to field variable refrigerant service and construction/replacement work. Hoffman Mechanical Solutions, Inc. is a company focused on being #1 in the HVAC industry in providing the most innovative HVAC solutions through superior design and customer service. Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration. Variable Refrigerant Service Technician Duties and Responsibilities: • Service a variety of HVAC products and equipment and ensure customer satisfaction. Heavy emphasis on variable refrigerant equipment and systems., • Read and understand blueprints, equipment manuals, and engineering specifications to properly diagnose and repair units., • Use a variety of hand-tools and specialty equipment typical of the commercial HVAC Service trade., • Perform job site visits to monitor installation of new equipment. Provide technical support to installing contractor and report installation defects to management as needed., • Provide start up and commissioning service upon completion of construction. Support installing contractor to resolve problems that prohibit proper startup and commissioning. (i.e. piping leaks, communication faults, improper equipment mounting, improper piping installation, etc.), • Perform routine system preventive maintenance by utilizing manufacturer specific data logging device to analyze system performance. Must be able to understand the data and analyze in detail so minor problems such as faulty sensors are found prior to significant equipment damage., • Respond to service calls and utilize manufacturer specific data logging device to troubleshoot and diagnose variable refrigerant equipment and systems. Must be able to find root cause of failure and must be able to make the necessary repairs., • Identify, analyze, diagnose, and repair other non-variable refrigerant systems and products at customer’s location., • Survey customer site for properly operating equipment and report any deficiencies found. Provide sales leads to internal associates as necessary., • Perform preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers., • Prepare in advance for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating various trades for on-site work., • Diagnose/troubleshoot inoperable equipment and develop action plan for repairs and problem resolution., • Determine replacement parts required, secure materials, and complete repairs on a timely basis. Return any non-used or refundable parts for credit., • Interact face to face with customers to ensure proper and accurate communications exist., • Document all work performed by accurately completing field service reports, equipment log sheets, etc., • Complete and submit all required paperwork on a timely basis., • Operate and be diligent in properly caring for and maintaining a company vehicle., • Provide technical support to customers., • Flexible to work overtime/weekends as necessary to meet customer requirements., • Limited travel required but may include occasional overnight stays., • Stay informed on industry news and trends, products, services, competitors, and relevant information about existing and emerging technologies, and the latest product-line developments. Attend company training seminars to become familiar with product lines., • Conduct oneself in a professional manner as a positive representative of the company both to the customer and public. Knowledge/Experience/Critical Skills Required: • Education/Experience – associate degree or equivalent from a Technical/Trade School with a certificate in Heating, Ventilation, and Air Conditioning. Minimum of Five (5) years related experience preferred or an equivalent combination of education and experience., • Operational knowledge of computers and Microsoft Office software preferred., • Ability to read, comprehend, and write simple instructions and short correspondence. Ability to effectively present information in one-on-one and small group situations., • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. Ability to compute rate, ratio, and percentages. Ability to understand data presented in a graphical format such as pie charts, bar graphs, etc., • Ability to recognize problems and develop the most cost-effective solution. Ability to collect data, establish facts, and draw valid conclusions., • Must pass pre-hire requirements including background check, motor vehicle report, and drug screening., • Must possess valid drivers’ license., • Must possess EPA mandated card for safe refrigerant handling. Universal certification preferred. Physical Demand Requirements: • In order to properly perform the duties of this job, the employee is regularly required to stand, talk, hear and use hands/fingers in order to grasp/handle/feel. The employee frequently is required to walk, reach, stoop, kneel, crouch, climb up and down ladders and/or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. This position requires close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • This position requires frequent working outdoors, inside mechanical/equipment rooms, regularly being exposed to extreme inside/outside weather conditions to include extreme hot and/or extreme cold. This position is regularly exposed to live voltage, moving mechanical parts, and heavy equipment. Frequent exposure to wet and/or humid conditions, elevated and/or precarious workplaces, fumes or airborne particles, risk of electrical shock and vibration. Occasional exposure to toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is typically loud. • Standing: Frequently, • Walking: Frequently, • Sitting: Occasionally, • Stooping: Frequently, • Handling/Fingering: Frequently, • Climbing: Frequently, • Bending: Frequently, • Pushing/Pulling 12 lbs. or less: Frequently, • Lifting/Carrying 10 lbs. or less: Frequently, • Lifting/Carrying 11-50 lbs.: Frequently, • Lifting/Carrying 51-75 lbs.: Occasionally, • Reaching Outward: Frequently, • Reaching Above Shoulder: Frequently, • Squatting/Kneeling: Frequently, • Driving: Frequently This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions, Inc. EOE/Disabled/Veterans

Job Description Job Title: HVAC Service Technician Company: Hoffman Mechanical Solutions Status: Full Time, Non-Exempt (Eligible for overtime) Reports To: Service Manager or Manager of Technical Operations Work Schedule: Monday – Friday- based on customer needs Position Purpose: The primary purpose of this HVAC Service Technician is to provide preventative maintenance, start-up, warranty, and repair services on light commercial and industrial air conditioning equipment. Strong emphasis on customer service. This position may occasionally involve after hour call outs in order to provide emergency repairs. Hoffman Mechanical Solutions, Inc. is a company focused on being #1 in the HVAC industry in providing the most innovative HVAC solutions through superior design and customer service. HVAC Service Technician Essential Duties and Responsibilities: • Service a variety of HVAC products and equipment and ensure customer satisfaction., • Read and understand blueprints, equipment manuals, and engineering specifications in order to properly diagnose and repair units., • Use a variety of hand-tools and specialty equipment typical of the commercial HVAC Service trade., • Identify, analyze, diagnose, and repair systems and products at customer’s location., • Survey customer site for properly operating equipment and report any deficiencies found. Provide sales leads to internal associates as necessary., • Perform preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers., • Prepare in advance for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating various trades for on-site work., • Diagnose/troubleshoot inoperable equipment and develop action plan for repairs and problem resolution., • Determine replacement parts required, secure materials, and complete repairs on a timely basis. Return any non-used or refundable parts for credit., • Interact face to face with customers to ensure proper and accurate communications exist., • Document all work performed by accurately completing field service reports, equipment log sheets, etc., • Complete and submit all required paperwork on a timely basis., • Operate and be diligent in properly caring for and maintaining a company vehicle., • Provide technical support to customers., • Flexible to work overtime/weekends as necessary in order to meet customer requirements., • Limited travel required but may include occasional overnight stays., • Stay informed on industry news and trends, products, services, competitors and relevant information about existing and emerging technologies, and the latest product-line developments. Attend company training seminars to become familiar with product lines., • Conduct oneself in a professional manner as a positive representative of the company both to the customer and public. Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Knowledge / Experience / Critical Skills • Education/Experience – Associate’s Degree or equivalent from a Technical / Trade School with a certificate in Heating, Ventilation, and Air Conditioning., • Minimum of Five (5) years related experience preferred., • Operational knowledge of computers and Microsoft Office software preferred., • Ability to read, comprehend, and write simple instructions and short correspondence. Ability to effectively present information in one-on-one and small group situations., • Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals. Ability to compute rate, ratio, and percentages. Ability to understand data presented in a graphical format such as pie charts, bar graphs, etc., • Ability to recognize problems and develop the most cost effective solution. Ability to collect data, establish facts, and draw valid conclusions., • Must pass pre-hire requirements including background check, motor vehicle report, and drug screening., • Must possess valid drivers’ license., • Must possess EPA mandated card for safe refrigerant handling. Universal certification preferred. Physical Demands • In order to properly perform the duties of this job, the employee is regularly required to stand, use hands in order to finger/grasp/handle/feel, talk, and hear. The employee frequently is required to walk, reach, stoop, kneel, crouch, and/or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. This positions requires close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • This position requires frequent working outdoors, inside mechanical/equipment rooms, and possible extreme weather conditions. This position is regularly exposed to live voltage, moving mechanical parts, and heavy equipment. Frequent exposure to wet and/or humid conditions, elevated and/or precarious work places, fumes or airborne particles, outside weather conditions, risk of electrical shock and vibration. Occasional exposure to toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is typically loud. This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions, Inc. No phone calls or drop-ins, please. EEO Employer/Vets/Disabled

Job DescriptionPosition Description: Are you ready to roll up your sleeves and make a real impact in the world of commercial kitchen repair? At Day & Nite Ameriserve, we’re seeking a skilled and motivated Service Technician to join our growing team. If you’re passionate about troubleshooting, solving complex problems, and keeping kitchen equipment running smoothly for top-tier restaurants, hotels, and more, we want to hear from you! The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service. Company Overview: We are an excellent-oriented company that proudly serves Alabama, Georgia, Tennessee, the Carolina's, and Florida area with over 30 years of combined experience. We are a business that provides exceptional quality in the commercial/industrial in HVAC, Refrigeration, Commercial Kitchen Equipment repairs, installation, and maintenance. Ameriserve is on a mission to lead the industry by investing in technicians and owner-operators with expertise and character. We are best in class equipped with industry leading technology, training, training and safety standards. We go above and beyond with proactive, step-above service. Benefits: Competitive salary and performance-based bonuses Salary range is based on technical knowledge and years of experience Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Company vehicle and tools provided Ongoing training and professional development opportunities Job Overview: We are seeking a skilled and motivated Service Technician to join our team. The ideal candidate will have extensive experience in repairing and maintaining commercial kitchen equipment, excellent troubleshooting skills, and a strong commitment to providing exceptional customer service. This role involves diagnosing, repairing, and servicing a variety of commercial kitchen appliances and systems to ensure optimal functionality and compliance with industry standards. Responsibilities: Equipment Repair and Maintenance: Diagnose, repair, and maintain a wide range of commercial kitchen equipment, including ovens, walk in coolers/freezers, dish machines, fryers, mixers, tilt skillets, and HVAC systems Support the client: Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free Customer Service: Maintain relationships with customers and follow company guidelines Troubleshooting: Identify and troubleshoot mechanical, electrical, and gas related issues with commercial kitchen equipment Requirements: High school diploma or GED required; bachelor's degree or certification preferred Experience a minimum of 2-5 years in repairing and maintaining commercial kitchen equipment Ability to build strong relationships with the customer and display excellent communication skills Ability to manage your workflow in a timely and consistent manager Ability to lift to 55 pounds Problem-solving skills and mechanical aptitude Preferred relevant certifications such as EPA 608, CFESA (Commercial Food Equipment Service Associate) in gas, electrical, steam, refrigeration, or electrical Must have a valid driver's license with a clean driving record as outlined with our company policy Must be able to pass a satisfactory background and drug screening Computer skills including Microsoft office Knowledgeable about all safety requirements Physical Requirements: Ability to lift and carry up to 50 to 75 pounds; frequently lift and or move up to 100 pounds with assistance and heavy lift equipment Comfortable working in various environments, including confined spaces and heights Ability to stand, walk, and bend for extended periods and climb up and down ladders Extensive daily travel to work site locations Exposure to electrical, steam, and high heat units that require extreme caution and safety equipment Ameriserve is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. $30.00 - $40.00 Hourly

Job DescriptionSalary: $100,000 - $140,000 base salary plus bonus. Negotiable based on experience. We are seeking aProject Manager for our federal team based at Fort Stewart and the Hunter Army Airfield location near Savannah, GA (military experience encouraged, but not required). Our team here is responsible for long-term energy efficiency and sustainability projects, primarily related to HVAC, HVAC controls, BAS, metering, MEP, electrical and utilities systems. As part of a Fortune 500 company, Johnson Controls Federal Systems (JCFS) is a specialized team serving as a trusted partner to the federal government. We help modernize U.S. military installations, Department of Defense and other federal agency facilities to be smarter, more resilient, energy efficient, sustainable, and secure. Location: Fort Stewart and the Hunter Army Airfield. Pay Range: $100,000 - $140,000 base salary plus bonus. Negotiable based on experience. Benefits: Eligible for benefits on first day of employment Vacation: 3 weeks of paid vacation, 5 sick days, 3 floating holidays and 10 standard holidays per calendar year (6.5 weeks of paid time off in total) Travel Required: None, all work is based at this location As a Project Manager, you will: • Serve as one of the primary on-site leaders for execution on assigned projects, including installation, service, and maintenance of building equipment, systems, and technologies, primarily working with electrical, building automation (BAS, and HVAC mechanical equipment., • Manages the selection, scope of work, procurement, quality and payment of project materials, vendors and subcontractors., • Negotiates, prepares and issues subcontracts., • Develops project schedules and execute according to plan., • Ensures that assigned projects are done accurately, on-time, billed within budget and within scope of the contract., • Ensures work performed is in compliance with contracts and legal requirements and operates on the job with the highest of ethics., • Adheres to and ensures project personnel and subcontractors adhere to all safety standards, internal policies, and US Army Corps of Engineers requirements regarding health and safety., • Understand project and contract scopes; actively pursue growth opportunities that will help the customer achieve desired outcomes., • Help prepare and approve cost estimates, contract terms & conditions, and technical responses to client requests for information, bids, and proposals., • Ensure electricians, mechanics, technicians and subcontractors complete assigned work per established standards, and thoroughly communicate the services performed and completion criteria to customers., • Along with the Senior Project Manager, analyzes financial reporting and project schedules to proactively address potential problems. Effectively communicates project progress, issues and financial status to leadership as required., • Provide periodic project status updates, and monthly revenue, cost, and gross margin forecasts., • Manage risk, establish project recovery plans, and resolve disputes to minimize escalation., • Ensure project document controls and deliverables comply with contract requirements and Johnson Controls standards., • Manages the selection, ordering, and delivery schedule of materials to be procured for the projects assigned., • Coordinates customer-training requirements. Required Qualifications: • Experience managing technical teams supporting mechanical, electrical, plumbing, HVAC or other technical building trades, • Experience managing multiple projects and competing priorities simultaneously., • Strong experience with project scheduling and coordination for labor and materials., • Strong verbal and written communication skills. Must have the ability to communicate technical material to a non-technical audience., • Strong personal computer working capabilities in MS Office (Excel, Word, PowerPoint) and basic Windows environment., • Ability to obtain and maintain required government security clearances as needed. (This involves a background/character, criminal history, employment, and credit check.) Preferred Qualifications: • Management experience with projects related to commercial or industrial size HVAC mechanical equipment (chillers, boilers, Air Handlers, VAVs, etc.) and related controls, BAS management, and/or Utility Metering Systems., • Experience working with projects including large HVAC mechanical equipment (chillers, boilers, etc.)., • Estimating experience with MEP related projects, • Experience working with quality control / quality assurance documentation, • Experience reading and interpreting government contracts and government procurement standards., • Experience managing multiple trades and subcontractors., • Proficient in Project Management software and financial accounting systems. Proficiency with Microsoft Project preferred. Preferred Education • Bachelors Degree in Engineering, Construction Management, or a related field, or equivalent work-related experience. Who We Are At Johnson Controls (NYSE:JCI), we are One Team working collaboratively to create purposeful solutions that make a difference in the world. We are a Fortune 500 company with more than 100,000 employees worldwide offering the world`s largest portfolio of building technology products, solutions and services. As a member of our Federal Systems team, your work matters. We value and recognize your contributions and want to help you succeed. We invest in our employees, provide opportunities for growth and advancement, and foster a culture of inclusion and respect. To learn more about who we are and what we do, please check out our Take a Journey video. Recently, Johnson Controls has been recognized by several organizations for leadership in Environment, Sustainability and Governance, as well as innovations in smart building platforms: Named to FORTUNEs Most Admired Companies List Corporate Knights Global 100 Most Sustainable Corporations in the World Named to ForbesNet Zero Leaderslist CDP 2023Climate Change 'A List' Ranked 67 on the Drucker Institutes list of best-managed companies in America ForbesBest Employers for Diversitylist. NewsweekAmericas Greatest Workplaces for Diversity Ethisphere 2024World's Most Ethical Companieslist for the 17th time NewsweekAmericas Greatest Workplaces for Women in 2024 Named to Newsweek Americas Greatest Workplaces for Veterans 2024 / 2025listing Named toForbes Americas Best Employers for Veterans 2024 Named one of the top military friendly employers by military.com. Johnson Controls is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers. Division: JCFS (Johnson Controls Federal Systems) #LI-MG3 #LI-Onsite

Job DescriptionPosition: Accounts Receivable & Collections Coordinator Company: Innovative Tax & Accounting Solutions (ITAS) Location: Savannah, GA (In-Office Preferred) Hours: 2030 Hours Per Week Reports To: Operations Manager Position Summary Innovative Tax & Accounting Solutions (ITAS) is seeking a detail-oriented and professional Accounts Receivable & Collections Coordinator to assist with client billing, collections, payment processing, and administrative support. This position plays a critical role in maintaining healthy cash flow while providing exceptional service to our clients. During tax season, this role will also provide administrative support to help ensure smooth operations across the firm. Primary Responsibilities Accounts Receivable & Collections (70%) • Monitor and maintain accounts receivable aging reports, • Contact clients regarding outstanding balances via phone, email, and text, • Follow up on past-due invoices and payment arrangements, • Process ACH, credit card, and other client payments, • Update payment records within firm software, • Maintain accurate collection notes and client communication logs, • Resolve billing questions and coordinate with accounting staff, • Prepare weekly A/R and collections reports for management, • Assist with setting up recurring payment arrangements, • Escalate collection issues when necessaryAdministrative Support (30%), • Answer incoming phone calls and route messages appropriately, • Assist with client onboarding and document requests, • Monitor firm email inboxes and distribute client communications, • Schedule appointments and assist with calendar management, • Prepare engagement letters and client correspondence, • Assist with organizing electronic files and client records, • Support front-office operations during busy tax season, • Help with special projects as assignedQualifications Required • Previous accounts receivable, collections, or bookkeeping experience, • Strong phone and customer service skills, • Professional communication abilities, • Excellent organizational and time-management skills, • High attention to detail, • Proficiency with Microsoft Office (Outlook, Excel, Word), • Ability to handle confidential financial informationPreferred, • Experience in a CPA firm, tax firm, or professional services environment, • Knowledge of accounting terminology, • Experience with payment processing systems, • Administrative or office support experienceIdeal Candidate The ideal candidate is professional, organized, persistent, and comfortable having payment-related conversations with clients. They can balance firm collection efforts with excellent customer service while maintaining a positive client experience. Compensation • Competitive hourly pay based on experience, • Flexible schedule, • Opportunity for increased hours during tax season, • Professional growth opportunities within a growing accounting firmExpected Outcomes The successful candidate will: • Reduce outstanding accounts receivable balances, • Improve collection turnaround times, • Maintain accurate billing and payment records, • Provide excellent client communication, • Support operational efficiency during tax seasonEstimated Hours:, • Off-Season: 2025 hours per week, • Tax Season (JanuaryApril): Up to 40 hours per weekThis position is ideal for someone seeking a flexible part-time role with a growing accounting firm.

Job Description Position Title: Branch Manager Department: Operations Management Reports To: Regional Manager Position Type: Exempt / Full-time General Summary The Branch Manager acts as the primary leader of all aspects of the branch operations. The role oversees daily field operations, warehouse, office support staff, and manage the P&L (profit and loss) to ensure expected revenue and customer satisfaction. Essential Job Functions • Supervise and manage the workflow of branch staff to ensure timely and accurate completion of office, warehouse, and field duties., • Conduct weekly meetings with staff to monitor workflow and deadlines., • Oversee and manage all branch operations and operational budget., • Ensure that the field staff adheres to builders’ scheduled timeline for installation., • Acts as primary point of contact for vendors and customers., • Resolve escalated issues or conflicts., • Assist sales staff in pursuing and retaining sales and business development opportunities., • Recruit and retain adequate subcontractor labor pool., • Audit installer back charges., • Oversee inventory control and logistics to ensure efficient order fulfillment, delivery, and installation., • Coordinate with Human Resources for recruitment, performance, and development needs., • Other management, administrative, and/or clerical duties as assigned. Education and Experience • High school diploma or equivalent. College degree preferred., • Minimum of 3 years of management experience in the construction industry. Flooring management experience is a plus., • Strong negotiation skills, conflict resolutions skills, and leadership abilities., • Prior experience using scheduling software, JDE, Microsoft Office, and ERP software., • Strong analytical and problem solving skills, with demonstrated ability to provide solutions to unexpected challenges. Thinking outside the box to ensure customer satisfaction. Other Requirements • This role would require the ability to lift, push, and/or pull loads in excess of 50 lb., • Fundamental mathematical comprehension required., • Ability to multi-task is required., • Deep understanding of flooring materials (hardwood, tile, LVP, carpet) and other materials as needed (cabinets, countertops, specialty products), • Valid Florida driver’s license and clean MVR required., • Travel required: daily travel required. Any offer of employment is contingent upon pre-employment drug screen and criminal background check. This job description is intended to provide an overview of the work to be performed and the qualifications for success and can not be construed as an employment contract. Any statements made in this job description are subject to change at the discretion of Italian Terrazzo & Tile Co. of Brevard, LLC. Italian Terrazzo & Tile Co. of Brevard, LLC is an Equal Opportunity Employer and makes employment decisions without regard to race, color, sex, national origin, age, religion, physical or mental disability, military status, or any other protected class. Company DescriptionItalian Terrazzo & Tile is a leading and well-established company delivering high-quality products and services to the home building industry. Our company headquartered in Melbourne Florida, has multiple operating branches to service major and nation-wide home builders across 5 states in the southeast region of the country. We are privately-owned with a strong balance sheet and opportunities for business growth and expansion.Italian Terrazzo & Tile is a leading and well-established company delivering high-quality products and services to the home building industry. Our company headquartered in Melbourne Florida, has multiple operating branches to service major and nation-wide home builders across 5 states in the southeast region of the country. We are privately-owned with a strong balance sheet and opportunities for business growth and expansion.

Job Description In addition, the Account Manager - Brownfield maintains and expands relationships with strategically important customers. The account manager is responsible for achieving strategic account objectives and achieving sales quotas. The account manager represents the entire range of company products and services to assigned customers while leading the customer account planning cycle and ensuring the company meets assigned customers’ needs and expectations. DUTIES & RESPONSIBILITIES Listed in order of relevance: • The account manager will be responsible for establishing productive, professional relationships with key personnel in assigned customer accounts, with a primary focus on 3-4 accounts to develop detailed account plans., • Coordinate the involvement of company personnel, including support, Customer Support Managers, Greenfield team, service, and management resources to meet account performance objectives and customers’ expectations., • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts by winning orders, providing an easy migration path for customers, driving upgrade, and retrofit projects, eliminating threats, and supporting the GF team in project stages., • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for one and three years., • Proactively assesses, clarifies, and validates customer’s needs continuously., • Lead solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel., • Respond to change productively and handle other duties as required., • Follow all company safety policies and procedures. KEY PERFORMANCE MEASURES • Pipeline Growth: Meets 30% CAGR of specific accounts measured in NetSuite., • Funnel Velocity Metrics, • % of customer share on key accounts, • Marketing Campaign Launches: Follow through and complete Marketing Campaign launches within the communicated schedule and track progress in NetSuite within three (3) business days of contacting the customer., • Achieves strategic account plan objectives as defined in the Account Management template., • Logs into NetSuite and demonstrates in-depth knowledge of assigned account’s profile, organizational structure, financial analysis, current installed base, pursuit opportunities, and competitor information., • Maintains high customer satisfaction ratings that meet company standards., • Completes required training and development objectives within the assigned period. EDUCATION & EXPERIENCE • University engineering degree or equivalent combination of education and experience., • 5+ years of strategic sales experience in a business-to-business sales environment in a technical environment within the Middle East, • Prefer 3+ years of experience in Turbo Machinery or engineering process environment., • Experience in successful account sales in the Middle East KNOWLEDGE & SKILLS • Business acumen, understanding customer needs, how customers make money, and how to link that to the needs we can fulfill., • Commercial Acumen knows how we need to position ourselves vs the competition, how we price to win, how we structure a deal to win, and how we reduce risk while winning., • Ability to mobilize internal and external resources to win and improve CCC’s status in the overall buy-sell hierarchy, • Relationship development in high-value accounts, • Demonstrated contract negotiation skills, • Exceptional presentation and communication skills, • Ability to collaborate and mobilize internal and external resources, • Sensitivity to territory business culture, • High dollar, solution value sales process knowledge, • Experience with planning, budgeting, forecasting, and other management tools to analyze, plan, and direct business programs., • Proven record of success in sales and maintaining strong relationships with customers., • Proven ability to efficiently use all Microsoft Office products and CRM systems., • Ability to read, speak, and write in English required. -Ability to utilize customer process applications, central technology, Hardware/ Product knowledge, and application engineering • Ability to conduct high-level sales demonstrations and presentations -Ability to assess and utilize AE processes and quality and sales methodologies • Ability to conduct high-level application engineering WORKING CONDITIONS The noise level in the work environment is usually moderate. Travel is required. PHYSICAL REQUIREMENTS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to manipulate computer input devices, finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must have sufficient mobility to enable travel to industrial sites, offices, and facilities. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

Job Description Assistant Store Manager Stop N Stor, a multi-facility storage chain in the Coastal Empire, is looking for an Assistant Manager in Savannah to help manage the day-to-day operations of a state-of-the-art self storage facility. The Storage Facility Assistant Manager must have excellent communication & customer service skills, be able to convert walk-in and web reservations, and perform light facility maintenance. Sales Focus: • The Assistant Manager must possess strong sales skills with interacting with potential new tenants/customers., • The Assistant Manager must be able to maximize conversion of telephone and walk-in inquiries., • The ideal Assistant Manager is highly motivated to achieve business objectives. Customer Service: • The Assistant Manager must be able to maintain a friendly and cheerful representation of the Stop N Stor brand to potential customers, tenants, and staff., • The ideal Assistant Manager candidate with have a professional appearance and positive attitude. Duties: • Executing new leases, • Maintaining accurate records for each customer, • Taking daily payments, • Reporting EOD results, • Performing collections for delinquent accounts, • Strong accountability, • Maintaining property appearance, • Light cleaning of the property, • Work weekends Requirements: • Experience with Microsoft Office Suite (i.e. Word, Excel, Outlook), • Storage Facility Software / Point of Sale Software knowledge is a plus, • High school degree preferred, • Retail or sales experience preferred, • Previous storage facility experience is a plus, • Some bonus opportunities, • Potential after time period of success to move in to a managerial role Compensation & Benefits: • Some bonus opportunities, • Competitive Compensation & Benefits Package (health, dental, vision, life) for full-time employees after probationary period., • 401k with tenure based match for full-time employees after probationary period., • Potential after time period of success to move in to a managerial role Please note that only those candidates that we are interested in pursuing for an interview will be contacted Stop N Stor provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Life insurance, • Paid time off, • Retirement plan, • Vision insurance Schedule: • 8 hour shift, • Monday to Friday, • Weekends as neededCompany DescriptionStop N Stor is a multi-facility self-storage chain with locations throughout the Coastal Empire. A company that is expanding, Stop N Stor has plans for continuing growth in multiple markets.Stop N Stor is a multi-facility self-storage chain with locations throughout the Coastal Empire. A company that is expanding, Stop N Stor has plans for continuing growth in multiple markets.

Job Description Assistant Store Manager Stop N Stor, a multi-facility storage chain in the Coastal Empire, is looking for an Assistant Manager in Savannah to help manage the day-to-day operations of a state-of-the-art self storage facility. The Storage Facility Assistant Manager must have excellent communication & customer service skills, be able to convert walk-in and web reservations, and perform light facility maintenance. Sales Focus: • The Assistant Manager must possess strong sales skills with interacting with potential new tenants/customers., • The Assistant Manager must be able to maximize conversion of telephone and walk-in inquiries., • The ideal Assistant Manager is highly motivated to achieve business objectives. Customer Service: • The Assistant Manager must be able to maintain a friendly and cheerful representation of the Stop N Stor brand to potential customers, tenants, and staff., • The ideal Assistant Manager candidate with have a professional appearance and positive attitude. Duties: • Executing new leases, • Maintaining accurate records for each customer, • Taking daily payments, • Reporting EOD results, • Performing collections for delinquent accounts, • Strong accountability, • Maintaining property appearance, • Light cleaning of the property, • Work Saturdays Requirements: • Experience with Microsoft Office Suite (i.e. Word, Excel, Outlook), • Storage Facility Software / Point of Sale Software knowledge is a plus, • High school degree preferred, • Retail or sales experience preferred, • Previous storage facility experience is a plus Compensation & Benefits: • Some bonus opportunities, • Competitive Compensation & Benefits Package (health, dental, vision, life) for full-time employees after probationary period., • 401k with tenure based match for full-time employees after probationary period., • Potential to move in to a managerial role Please note that only those candidates that we are interested in pursuing for an interview will be contacted Stop N Stor provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Life insurance, • Paid time off, • Retirement plan, • Vision insurance Schedule: • 8 hour shifts, • Monday to Friday, • Saturdays as neededCompany DescriptionStop N Stor is a multi-facility self-storage chain with locations throughout the Coastal Empire. A company that is expanding, Stop N Stor has plans for continuing growth in multiple markets.Stop N Stor is a multi-facility self-storage chain with locations throughout the Coastal Empire. A company that is expanding, Stop N Stor has plans for continuing growth in multiple markets.

Job Description Salary: $55,000 - $70,000 / year Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary Savannah College of Art and Design is seeking a hospitality-driven Assistant General Manager to support the daily operations of a high-volume dining program serving the SCAD community. This leader will play a key role in delivering exceptional food quality, operational excellence, and outstanding guest experiences while supporting and developing a strong team culture. The ideal candidate is an organized and service-focused leader with food service management experience and the ability to thrive in a fast-paced hospitality environment. Key Responsibilities • Support the day-to-day management of dining and food service operations within a high-volume campus environment, • Lead, coach, and develop hourly associates while promoting a positive and collaborative team culture, • Ensure high standards of food quality, presentation, cleanliness, safety, and guest service are consistently maintained, • Assist in managing scheduling, ordering, inventory, labor, purchasing, and operational costs to support financial goals and budget expectations, • Build strong relationships with students, guests, client partners, and campus stakeholders through exceptional hospitality, • Help oversee onboarding, training, and daily operational execution, • Maintain compliance with all food safety, sanitation, and health department regulations, • Support special events, campus programs, and operational initiatives as needed, • Collaborate with culinary and operational leadership to enhance the overall dining experience Qualifications • 2–4 years of food service management or hospitality leadership experience, • Experience in restaurants, hotels, corporate dining, higher education, healthcare, coffee shops, retail dining, or related hospitality environments preferred, • Experience with scheduling, ordering, inventory management, and daily operational oversight, • Strong operational leadership and team development skills, • Financial acumen and ability to support budget management initiatives, • Passion for hospitality, food quality, and customer service excellence, • Ability to work a flexible schedule including nights and weekends, • ServSafe Certification preferred, • Proficiency with Microsoft Office including Word, Excel, Outlook, and PowerPoint, • Associate degree preferred Why Join SCAD? Joining the dining team at Savannah College of Art and Design means becoming part of a creative, fast-paced, and hospitality-focused environment that values innovation, collaboration, and exceptional service. This is an opportunity to grow your leadership career while contributing to a vibrant campus community known for creativity and excellence. Apply to Bon Appetit today! Bon Appetit is a member of Compass Group USA. Click here to Learn More about the Compass Story Associates at Bon Appetit are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyBAMCO.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. Req ID: 1546181 Bon Appetit Allison Murphy

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role, you’ll respond to incoming inquiries, reach out to existing customers to provide support, and promote new products and services. This is an exciting opportunity to work on high-profile projects with some of the world’s most recognizable brands. If you're a natural problem solver who thrives on delivering exceptional service and creating positive customer experiences, we’d love to hear from you! Start your career with a growing team that values your potential. With our industry-leading training, you’ll gain the skills and confidence to succeed. No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls professionally and efficiently., • Resolve customer issues on the first call through effective problem-solving., • Research and retrieve information across systems to support customer needs., • Accurately document interactions and process claims., • Guide customers through options to find the best solutions., • Follow scripts, policies, and procedures while using available resources., • Protect customer privacy and handle sensitive information appropriately., • Escalate complex issues to the appropriate team members., • Stay current with training, updates, and program knowledge., • Maintain consistent attendance and adhere to scheduling requirements. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide comprehensive training, so if you’re positive, driven, and eager to learn, you’re encouraged to apply! Success in this role comes from building strong relationships and applying your training to deliver great customer outcomes. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong communication and organizational skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual, • Skilled in troubleshooting and follow-up, • Able to multitask and self-manage effectively, • Excellent interpersonal skills Preferred (Not Required) • 1+ year of experience in customer service, tech support, sales, or administrative roles, • Experience in state or federal work environments ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking enthusiastic Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In this role, you’ll respond to incoming inquiries, reach out to existing customers to provide support, and promote new products and services. This is an exciting opportunity to work on high-profile projects with some of the world’s most recognizable brands. If you're a natural problem solver who thrives on delivering exceptional service and creating positive customer experiences, we’d love to hear from you! Start your career with a growing team that values your potential. With our industry-leading training, you’ll gain the skills and confidence to succeed. No prior call center experience required! We welcome candidates from all customer-facing industries, including hospitality, retail, and food service. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls professionally and efficiently., • Resolve customer issues on the first call through effective problem-solving., • Research and retrieve information across systems to support customer needs., • Accurately document interactions and process claims., • Guide customers through options to find the best solutions., • Follow scripts, policies, and procedures while using available resources., • Protect customer privacy and handle sensitive information appropriately., • Escalate complex issues to the appropriate team members., • Stay current with training, updates, and program knowledge., • Maintain consistent attendance and adhere to scheduling requirements. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide comprehensive training, so if you’re positive, driven, and eager to learn, you’re encouraged to apply! Success in this role comes from building strong relationships and applying your training to deliver great customer outcomes. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong communication and organizational skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual, • Skilled in troubleshooting and follow-up, • Able to multitask and self-manage effectively, • Excellent interpersonal skills Preferred (Not Required) • 1+ year of experience in customer service, tech support, sales, or administrative roles, • Experience in state or federal work environments CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re looking for dependable and customer-focused Call Center Representatives to support a variety of inbound and outbound service and sales projects for a diverse client base. In this role, you’ll engage directly with customers to answer questions, resolve issues, and promote new products and services. Our projects span across government programs and some of the world’s most well-known brands. This is an on-site, entry-level opportunity with flexible scheduling options. While previous contact center experience is a plus, it’s not required. We welcome candidates with backgrounds in customer service, technical support, inside sales, or administrative support. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Manage inbound and outbound calls with professionalism and courtesy, • Resolve customer concerns efficiently, aiming for first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Conduct needs-based conversations to identify the best solutions for customers, • Use training materials and knowledge bases to provide accurate information while following scripts and procedures, • Handle sensitive information in compliance with privacy and confidentiality standards, • Escalate complex issues to supervisors or specialized teams when necessary, • Participate in training sessions and team meetings to stay current on updates and procedures, • Maintain consistent attendance and adhere to assigned schedules CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong verbal, written, and organizational communication skills, • Ability to type at least 20 words per minute accurately, • Basic proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Capable of troubleshooting and resolving customer issues, • Skilled in conflict resolution, negotiation, and problem-solving, • Customer-oriented with empathy, patience, and responsiveness, • Able to multitask, stay focused, and work independently, • Team player with a collaborative mindset, • Comfortable working in a fast-paced, evolving environment, • Strong interpersonal skills and the ability to build rapport with customers and colleagues ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re looking for dependable and customer-focused Call Center Representatives to support a variety of inbound and outbound service and sales projects for a diverse client base. In this role, you’ll engage directly with customers to answer questions, resolve issues, and promote new products and services. Our projects span across government programs and some of the world’s most well-known brands. This is an on-site, entry-level opportunity with flexible scheduling options. While previous contact center experience is a plus, it’s not required. We welcome candidates with backgrounds in customer service, technical support, inside sales, or administrative support. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Manage inbound and outbound calls with professionalism and courtesy, • Resolve customer concerns efficiently, aiming for first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Conduct needs-based conversations to identify the best solutions for customers, • Use training materials and knowledge bases to provide accurate information while following scripts and procedures, • Handle sensitive information in compliance with privacy and confidentiality standards, • Escalate complex issues to supervisors or specialized teams when necessary, • Participate in training sessions and team meetings to stay current on updates and procedures, • Maintain consistent attendance and adhere to assigned schedules CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong verbal, written, and organizational communication skills, • Ability to type at least 20 words per minute accurately, • Basic proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Capable of troubleshooting and resolving customer issues, • Skilled in conflict resolution, negotiation, and problem-solving, • Customer-oriented with empathy, patience, and responsiveness, • Able to multitask, stay focused, and work independently, • Team player with a collaborative mindset, • Comfortable working in a fast-paced, evolving environment, • Strong interpersonal skills and the ability to build rapport with customers and colleagues CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a confident communicator with a passion for sales and customer success? We’re expanding our team and looking for motivated Sales Representatives who thrive in fast-paced environments and love helping customers find the right solutions. In this role, you’ll make outbound calls to current and potential customers, introduce new products and services, and guide them toward the best options for their needs. If you enjoy problem-solving, upselling, and building relationships, this is the perfect opportunity for you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Make outbound calls to customers across the country, • Promote and sell products and services tailored to customer needs, • Provide accurate information and resolve customer inquiries, • Use internal systems to manage accounts and process orders, • Collaborate with other departments to resolve customer issues, • Follow scripts, policies, and compliance guidelines, • Maintain accurate records and protect customer data, • Stay current with training, product updates, and program changes, • Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • Excellent communication and organizational skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment, • Team player with strong interpersonal skills ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a confident communicator with a passion for sales and customer success? We’re expanding our team and looking for motivated Sales Representatives who thrive in fast-paced environments and love helping customers find the right solutions. In this role, you’ll make outbound calls to current and potential customers, introduce new products and services, and guide them toward the best options for their needs. If you enjoy problem-solving, upselling, and building relationships, this is the perfect opportunity for you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Make outbound calls to customers across the country, • Promote and sell products and services tailored to customer needs, • Provide accurate information and resolve customer inquiries, • Use internal systems to manage accounts and process orders, • Collaborate with other departments to resolve customer issues, • Follow scripts, policies, and compliance guidelines, • Maintain accurate records and protect customer data, • Stay current with training, product updates, and program changes, • Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • Excellent communication and organizational skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment, • Team player with strong interpersonal skills CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you’ll handle customer inquiries, resolve issues, and identify opportunities to promote additional products and services. We’re looking for individuals with a friendly, upbeat attitude, a strong work ethic, and a passion for delivering excellent customer experiences. If you’ve worked in customer-facing roles like retail, hospitality, or food service, we’d love to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Answer inbound and outbound calls in a professional and courteous manner, • Resolve customer concerns efficiently, aiming for first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Engage in solution-based conversations to recommend the best options, • Follow scripts, policies, and procedures while using training resources to provide accurate information, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate personnel when necessary, • Attend training sessions and team meetings to stay current on updates and best practices, • Adhere to attendance and scheduling requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong written, verbal, and organizational communication skills, • Ability to type at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with excellent time management, • Strong problem-solving and conflict resolution skills, • Customer-focused with empathy, patience, and professionalism, • Able to multitask, self-manage, and stay focused, • Team-oriented with a collaborative mindset, • Comfortable working in a fast-paced, dynamic environment, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you’ll handle customer inquiries, resolve issues, and identify opportunities to promote additional products and services. We’re looking for individuals with a friendly, upbeat attitude, a strong work ethic, and a passion for delivering excellent customer experiences. If you’ve worked in customer-facing roles like retail, hospitality, or food service, we’d love to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Answer inbound and outbound calls in a professional and courteous manner, • Resolve customer concerns efficiently, aiming for first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Engage in solution-based conversations to recommend the best options, • Follow scripts, policies, and procedures while using training resources to provide accurate information, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate personnel when necessary, • Attend training sessions and team meetings to stay current on updates and best practices, • Adhere to attendance and scheduling requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong written, verbal, and organizational communication skills, • Ability to type at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with excellent time management, • Strong problem-solving and conflict resolution skills, • Customer-focused with empathy, patience, and professionalism, • Able to multitask, self-manage, and stay focused, • Team-oriented with a collaborative mindset, • Comfortable working in a fast-paced, dynamic environment, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re looking for Customer Service Representatives to join our team and provide inbound support, help desk assistance, technical troubleshooting, and back-office processing for both commercial and public sector clients. In this role, you’ll handle inbound inquiries, resolve product and process-related questions, troubleshoot basic technical issues, and professionally represent some of the world’s most recognizable brands. This is an entry-level position with paid training perfect for candidates who are dependable, eager to learn, and passionate about delivering exceptional customer experiences. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: Manage inbound and outbound customer contacts in a courteous, professional, and timely manner Listen actively to customer concerns, identify needs, and provide accurate solutions Research internal systems to locate information; collaborate with other teams as needed Accurately document and process claims, inquiries, and updates in company systems Follow scripts, policies, and procedures while maintaining professionalism and empathy Troubleshoot customer issues and strive for first-call resolution Escalate unresolved or complex issues to the appropriate staff or managers Protect customer confidentiality and handle sensitive data responsibly Attend training sessions, stay updated on program changes, and maintain product knowledge Meet attendance, reliability, and performance standards consistently CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Required 18+ years old with a high school diploma or equivalent Strong English communication skills (oral and written) Typing speed of 20+ WPM with accuracy Experience with data entry, Windows PC applications, and Microsoft Office Suite Reliable wired high-speed internet (20 Mbps+ download) Highly reliable, punctual, and motivated with a strong work ethic Excellent organization, problem-solving, and conflict resolution skills Customer-first mindset: empathetic, patient, and responsive Ability to multi-task, self-manage, and stay focused in a fast-paced environment Team-oriented with strong interpersonal skills Preferred (Not Required) 1+ year of experience in customer service, tech support, inside sales, back-office support, chat, or administrative roles Prior state or federal work experience Previous contact center experience ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re looking for Customer Service Representatives to join our team and provide inbound support, help desk assistance, technical troubleshooting, and back-office processing for both commercial and public sector clients. In this role, you’ll handle inbound inquiries, resolve product and process-related questions, troubleshoot basic technical issues, and professionally represent some of the world’s most recognizable brands. This is an entry-level position with paid training perfect for candidates who are dependable, eager to learn, and passionate about delivering exceptional customer experiences. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: Manage inbound and outbound customer contacts in a courteous, professional, and timely manner Listen actively to customer concerns, identify needs, and provide accurate solutions Research internal systems to locate information; collaborate with other teams as needed Accurately document and process claims, inquiries, and updates in company systems Follow scripts, policies, and procedures while maintaining professionalism and empathy Troubleshoot customer issues and strive for first-call resolution Escalate unresolved or complex issues to the appropriate staff or managers Protect customer confidentiality and handle sensitive data responsibly Attend training sessions, stay updated on program changes, and maintain product knowledge Meet attendance, reliability, and performance standards consistently CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Required 18+ years old with a high school diploma or equivalent Strong English communication skills (oral and written) Typing speed of 20+ WPM with accuracy Experience with data entry, Windows PC applications, and Microsoft Office Suite Reliable wired high-speed internet (20 Mbps+ download) Highly reliable, punctual, and motivated with a strong work ethic Excellent organization, problem-solving, and conflict resolution skills Customer-first mindset: empathetic, patient, and responsive Ability to multi-task, self-manage, and stay focused in a fast-paced environment Team-oriented with strong interpersonal skills Preferred (Not Required) 1+ year of experience in customer service, tech support, inside sales, back-office support, chat, or administrative roles Prior state or federal work experience Previous contact center experience CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Call Center Agents in the area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers, managing the customer experience, and educating and up-selling customers on products and services. Candidates should be highly reliable, have excellent communication skills, and be willing to learn on the job constantly. Both full-time and part-time options are available, with multiple shifts and scheduling options. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers across the country each week to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Ensure first-call resolution through problem-solving and effective call handling., • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems., • Lead fact-finding discussions to determine the best options for the customer., • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and stay up-to-date on changes to the program, systems, and processes., • Adhere to all attendance and work schedule requirements. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of the Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Call Center Agents in the area to join our rapidly growing team. You will be responsible for handling inbound phone interactions with residential and business customers, managing the customer experience, and educating and up-selling customers on products and services. Candidates should be highly reliable, have excellent communication skills, and be willing to learn on the job constantly. Both full-time and part-time options are available, with multiple shifts and scheduling options. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers across the country each week to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Ensure first-call resolution through problem-solving and effective call handling., • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems., • Lead fact-finding discussions to determine the best options for the customer., • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and stay up-to-date on changes to the program, systems, and processes., • Adhere to all attendance and work schedule requirements. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of the Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We’re looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world’s most recognizable brands. In this role, you’ll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training, you’ll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process orders accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Maintain accurate records and safeguard customer information, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes, • Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment, • Team player with strong interpersonal skills ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We’re looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world’s most recognizable brands. In this role, you’ll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training, you’ll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process orders accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Maintain accurate records and safeguard customer information, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes, • Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment, • Team player with strong interpersonal skills CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Customer Care Representatives to support inbound service projects for a wide range of clients including government programs and some of the world’s most recognizable brands. In this role, you’ll identify customer needs, research and resolve issues, and recommend new products and services to enhance the customer experience. If you're a patient, empathetic communicator who enjoys helping others and solving problems, this could be the perfect opportunity for you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner, • Resolve customer concerns with a focus on first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and claims, • Use training and knowledge base tools to answer questions while following scripts, policies, and procedures, • Maintain confidentiality and handle sensitive information with care, • Escalate complex issues to the appropriate team or supervisor, • Stay current with program updates by attending training sessions and reviewing new materials, • Meet all attendance and scheduling requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Ability to type at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and follow-up skills, • Conflict resolution and negotiation abilities, • Customer-focused: empathetic, patient, and responsive, • Able to multitask, stay organized, and self-manage, • Comfortable in a fast-paced, dynamic environment, • Excellent interpersonal skills and a collaborative mindset Preferred (Not Required) • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative roles, • Experience in a contact center or government-related work ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Customer Care Representatives to support inbound service projects for a wide range of clients including government programs and some of the world’s most recognizable brands. In this role, you’ll identify customer needs, research and resolve issues, and recommend new products and services to enhance the customer experience. If you're a patient, empathetic communicator who enjoys helping others and solving problems, this could be the perfect opportunity for you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner, • Resolve customer concerns with a focus on first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and claims, • Use training and knowledge base tools to answer questions while following scripts, policies, and procedures, • Maintain confidentiality and handle sensitive information with care, • Escalate complex issues to the appropriate team or supervisor, • Stay current with program updates by attending training sessions and reviewing new materials, • Meet all attendance and scheduling requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Ability to type at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and follow-up skills, • Conflict resolution and negotiation abilities, • Customer-focused: empathetic, patient, and responsive, • Able to multitask, stay organized, and self-manage, • Comfortable in a fast-paced, dynamic environment, • Excellent interpersonal skills and a collaborative mindset Preferred (Not Required) • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative roles, • Experience in a contact center or government-related work CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for contact center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and upsell customers on new products and services. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable. Schedules vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service industries, such as servers, bartenders, and retail associates, are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for receiving or reaching out to customers with service requests, providing solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert on products, technology, and business processes, you will work for some of the world's most recognized brands. Key Responsibilities: • Support customers, handle requests, provide solutions, • Thoroughly learn clients' products and services, • Maintain existing relationships with professionalism, • Utilize new systems for accurate account management, • Escalate customer dissatisfaction when necessary, • Resolve issues empathetically within the first interaction. In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of the Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for contact center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and upsell customers on new products and services. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable. Schedules vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service industries, such as servers, bartenders, and retail associates, are encouraged to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for receiving or reaching out to customers with service requests, providing solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert on products, technology, and business processes, you will work for some of the world's most recognized brands. Key Responsibilities: • Support customers, handle requests, provide solutions, • Thoroughly learn clients' products and services, • Maintain existing relationships with professionalism, • Utilize new systems for accurate account management, • Escalate customer dissatisfaction when necessary, • Resolve issues empathetically within the first interaction. In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of the Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a passion for sales? We’re looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world. In this role, you’ll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program, you’ll gain the tools and support you need to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process transactions accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Accurately document customer interactions and follow established procedures, • Adhere to scripts, policies, and compliance standards, • Maintain confidentiality and handle sensitive information responsibly, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes, • Meet attendance and scheduling expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment, • Team-oriented with strong interpersonal skills ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a passion for sales? We’re looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world. In this role, you’ll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program, you’ll gain the tools and support you need to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process transactions accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Accurately document customer interactions and follow established procedures, • Adhere to scripts, policies, and compliance standards, • Maintain confidentiality and handle sensitive information responsibly, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes, • Meet attendance and scheduling expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment, • Team-oriented with strong interpersonal skills CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping people, solving problems, and representing top global brands? We’re looking for Customer Service Representatives to join our fast-growing team! In this role, you’ll provide inbound customer support, technical troubleshooting, help desk assistance, and back-office processing for both commercial and public sector clients. You’ll have the opportunity to deliver exceptional customer experiences while building valuable skills in a dynamic, high-growth environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Manage inbound calls, chats, and emails with professionalism and empathy Resolve product, process, and basic technical inquiries while aiming for first-contact resolution Identify customer needs and offer relevant product or service solutions Research, troubleshoot, and collaborate with internal teams to resolve issues Document customer interactions accurately and maintain data confidentiality Stay updated through ongoing training and knowledge resources Uphold service standards and meet performance goals in a fast-paced environment CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older with a high school diploma or equivalent, • Excellent written and verbal communication skills, • Strong problem-solving, conflict resolution, and troubleshooting abilities, • Ability to type 20+ WPM and navigate multiple systems confidently, • Proficiency with Microsoft Office and familiarity with Windows operating systems, • Reliable, punctual, and motivated with a strong work ethic, • Customer-first mindset: empathetic, patient, and responsive, • Ability to multi-task, self-manage, and adapt in a fast-paced setting, • Team-oriented with a positive, professional attitude Preferred Experience (Not Required) • 1+ year in customer service, contact center, help desk, technical support, inside sales, or back-office roles, • Experience handling government or enterprise accounts, • Knowledge of CRM tools or call center systems ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping people, solving problems, and representing top global brands? We’re looking for Customer Service Representatives to join our fast-growing team! In this role, you’ll provide inbound customer support, technical troubleshooting, help desk assistance, and back-office processing for both commercial and public sector clients. You’ll have the opportunity to deliver exceptional customer experiences while building valuable skills in a dynamic, high-growth environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Manage inbound calls, chats, and emails with professionalism and empathy Resolve product, process, and basic technical inquiries while aiming for first-contact resolution Identify customer needs and offer relevant product or service solutions Research, troubleshoot, and collaborate with internal teams to resolve issues Document customer interactions accurately and maintain data confidentiality Stay updated through ongoing training and knowledge resources Uphold service standards and meet performance goals in a fast-paced environment CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older with a high school diploma or equivalent, • Excellent written and verbal communication skills, • Strong problem-solving, conflict resolution, and troubleshooting abilities, • Ability to type 20+ WPM and navigate multiple systems confidently, • Proficiency with Microsoft Office and familiarity with Windows operating systems, • Reliable, punctual, and motivated with a strong work ethic, • Customer-first mindset: empathetic, patient, and responsive, • Ability to multi-task, self-manage, and adapt in a fast-paced setting, • Team-oriented with a positive, professional attitude Preferred Experience (Not Required) • 1+ year in customer service, contact center, help desk, technical support, inside sales, or back-office roles, • Experience handling government or enterprise accounts, • Knowledge of CRM tools or call center systems CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We’re looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world’s most recognizable brands. In this role, you’ll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training, you’ll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process orders accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Maintain accurate records and safeguard customer information, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes, • Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment, • Team player with strong interpersonal skills ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We’re looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world’s most recognizable brands. In this role, you’ll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training, you’ll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process orders accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Maintain accurate records and safeguard customer information, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes, • Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment, • Team player with strong interpersonal skills CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Job DescriptionJunior Estimator – Commercial Drywall Location: Savannah, GA or Charleston, SC About the Opportunity We’re working with an established commercial drywall contractor looking to add a Junior Estimator to their growing preconstruction team. This is an excellent opportunity for someone early in their career who wants hands-on training, mentorship, and a clear path into a long-term estimating role. If you’re detail-oriented, motivated, and interested in construction, this role offers the chance to learn from experienced estimators while working on real commercial projects. Position Overview The Junior Estimator will support the estimating team in preparing accurate cost estimates for drywall and related scopes. You’ll gain exposure to the full bidding process—from takeoffs to proposal submission—while building a strong foundation in construction estimating. Key Responsibilities • Assist with quantity takeoffs for drywall, metal studs, insulation, ceilings, and related systems, • Review drawings, specifications, and bid documents, • Help solicit and track vendor and subcontractor pricing, • Support the preparation of bid proposals and documentation, • Maintain cost databases and estimating files, • Coordinate with project managers, estimators, and field teams for scope clarification, • Participate in project handoff meetings after award, • Help ensure all bid deadlines are metQualifications, • Bachelor’s degree in Construction Management, Engineering, or related field preferred (or equivalent experience), • Basic understanding of construction drawings and terminology, • Strong attention to detail and organizational skills, • Proficiency in Microsoft Excel and general computer skills, • Ability to manage multiple tasks in a deadline-driven environment, • Strong communication skills and willingness to learnPreferred Experience, • Internship or exposure to commercial construction or estimating, • Familiarity with Bluebeam, On-Screen Takeoff, PlanSwift, or similar tools, • Interest or knowledge in drywall systems and materialsWork Environment, • Primarily office-based with occasional site visits, • Team-oriented environment with strong mentorship and trainingCompensation & Benefits, • Competitive entry-level salary, • Health, dental, and vision insurance, • Paid time off and holidays, • Clear career path and advancement opportunities within estimating/preconstructionWhy This Role, • Hands-on training with experienced estimators, • Opportunity to grow into a mid- or senior-level estimator role, • Stable company with a strong pipeline of workEqual Opportunity Employer This company is an Equal Opportunity Employer and encourages applicants from all backgrounds to apply.

Job Description Job Title: Senior Estimator – Commercial Drywall Location: Charleston, SC OR Savannah GA Position Summary A leading commercial construction contractor is seeking an experienced Senior Estimator to lead the preparation of detailed and competitive cost estimates for drywall and related scopes. This role plays a critical part in securing new work, mentoring junior staff, and driving preconstruction strategy from initial bid through project award. Key Responsibilities • Lead full-cycle estimating efforts for commercial drywall projects, including metal stud framing, drywall, insulation, acoustical ceilings, and specialty systems, • Perform detailed quantity takeoffs and develop comprehensive cost estimates from drawings and specifications, • Analyze bid documents, identify risks, and develop scope clarifications and exclusions, • Solicit, evaluate, and negotiate subcontractor and supplier pricing, • Prepare and present bid proposals, budgets, and value engineering options, • Collaborate with project managers, executives, and clients during preconstruction, • Mentor and oversee junior estimators, providing training and quality control, • Maintain and refine historical cost data and estimating processes, • Participate in post-bid reviews, project handoffs, and client interviews Qualifications • 5+ years of estimating experience in commercial drywall or related construction trades, • Strong understanding of drywall assemblies, metal framing systems, and acoustical ceilings, • Advanced ability to read and interpret construction documents and specifications, • Proven track record of successfully bidding and winning projects, • High level of accuracy, organization, and attention to detail, • Strong communication, leadership, and negotiation skills, • Proficiency in Microsoft Excel and estimating software Preferred (but not required) • Experience with estimating tools such as Bluebeam, On-Screen Takeoff, Planswift, or similar, • Bachelor’s degree in Construction Management, Engineering, or related field, • Experience with large-scale commercial or multi-project estimating environments Work Environment • Office-based with periodic site visits and pre-bid meetings, • Fast-paced, deadline-driven environment with cross-functional collaboration Compensation & Benefits • Competitive salary based on experience, • Performance-based bonuses, • Health, dental, and vision insurance, • Retirement plan with company match, • Paid time off and holidays, • Leadership and advancement opportunities Equal Opportunity Statement We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or veteran status.

Job Description Were seeking polished, customer-focused Leasing Consultants to join our team to support leasing, tours, and resident relations at apartment communities in the Gainesville area! Key Responsibilities: • Greet prospective residents, conduct property tours, and highlight amenities and floor plans, • Respond to phone, email, and online inquiries promptly and professionally, • Qualify prospects, explain lease terms, fees, and application requirements; assist with application process and approvals, • Prepare and execute lease paperwork, renewals, and move-in documentation accurately and timely, • Maintain up-to-date knowledge of unit availability, pricing, incentives, and community promotions, • Follow up with prospects to convert leads and meet occupancy goals; track leads in property management software (e.g., Yardi, RealPage), • Coordinate with maintenance and management to ensure units are ready for move-in and resolve resident concerns, • Handle resident relations issues courteously; escalate maintenance or policy issues as needed, • Meet or exceed weekly/monthly leasing and occupancy targets and report activity to management, • Participate in community events, tours, and marketing initiatives (online listings, social media, open houses) Qualifications: • 1+ year leasing, sales, customer service, or hospitality experience preferred, • Strong interpersonal, written, and verbal communication skills, • Professional appearance and customer-service orientation, • Ability to work independently and as part of a team; reliable and punctual, • Comfortable with basic math and explaining lease terms and fees, • Proficiency with computers and property management/CRM software; Microsoft Office skills required, • Valid drivers license and reliable transportation for off-site showings as needed, • High school diploma or equivalent required; college coursework or real estate licensing a plus Core Values: • Honesty, • Integrity, • Competence, • Enthusiasm, • Professionalism, • Reliability & Attendance DrugFree Workplace Equal Opportunity Employer

Job DescriptionFamily Law Attorney – Panama City Beach, FL The Virga Law Firm, P.A. 🏖️ Practice Law Where You Would Actually Want to Live If you are an attorney who wants meaningful work, real autonomy, and a healthier pace of life, this opportunity allows you to grow your career and enjoy life outside of work. The Virga Law Firm is expanding our Panama City Beach office and is seeking attorneys of all experience levels who want to: • Make a real impact in the lives of families, • Build a respected long-term practice, • Litigate, strategize, and advocate, • Work with a supportive and well-resourced team, • Live in one of Florida’s most vibrant coastal communities 🌟 Compensation and Benefits Base Salary: $90,000 to $170,000 DOE Compensation is based on experience, courtroom skills, caseload capability, and expertise. Choose Your Compensation Package We recognize that everyone’s financial situation is different. You may choose one of the following options: • Option A: $10,000 per year health insurance stipend, • Option B: $15,000 per year relocation and housing assistance for two years, • Option C: $10,000 per year student loan stipend Additional Compensation • $2,500 - $5,000 DOE signing bonus paid after 180 days, • Performance bonuses that are not solely tied to billable hours Time Off and Work-Life Balance • 160 hours PTO to start, • Courthouse holidays plus a flex holiday, • Half-Day Fridays when productivity KPIs are met, • Flexible scheduling, • Parental and bereavement leave Professional Development and Support • 100% paid CLE (courses, conferences, materials), • All bar dues and certification dues covered, • Mentorship from leaders in the Florida Bar Family Law Section, • Clear advaputncement pathway including senior and leadership roles, • Opportunities to specialize or assist with new office openings, • Modern legal tech stack including Clio, • Well-trained paralegals, discovery specialists, and administrative staff Firm Culture • Supportive, positive, and community-oriented, • Collaborative environment with open communication, • Bonusly recognition program, • Team celebrations and community involvement 🏛️ What You Will Do You will step directly into a steady caseload. There is no requirement to bring in clients. Your work will include: • Divorce, including high-asset matters, • Custody and time-sharing matters, • Alimony and support, • Modifications and enforcement, • Paternity and domestic violence, • Mediation, hearings, and trials, • Drafting, discovery, and strategy development, • Client-facing work from day one, • Collaboration with paralegals and junior team members You will have frequent courtroom opportunities and the ability to shape cases strategically. 🎓 Who You Are Required Qualifications • 0 to 7 years of family law experience, • Litigation experience preferred, • Active Florida Bar license in good standing, or willingness to waive or sit for it, • Strong written and verbal communication, • Organized and self-driven, • Skilled with Microsoft Office (Clio experience is a plus), • Comfortable using Zoom for virtual hearings Personal Qualities • Client-first mindset, • Strategic and compassionate, • Growth-oriented, • Able to work independently, • Collaborative and professional This role is ideal for an attorney who wants to step away from the big-city grind and build a highly respected and well-compensated career in a healthier environment. 🏖️ Why Panama City Beach • No state income tax, • Lower cost of living than major metro areas, • Growing legal market with less saturation, • High quality of life with year-round beach access, • Strong schools and family-friendly community, • Excellent food, outdoor lifestyle, and local events, • Relocation assistance available 🌊 Who We Are The Virga Law Firm, founded by Gerard Virga, has more than 20 years of experience and: • Multiple offices throughout Florida, • More than 100 years of combined attorney experience, • Leadership roles within the Florida Bar Family Law Section, • Thousands of families represented, • A culture built on compassion, integrity, excellence, and teamwork We are growing and are looking for attorneys who want to grow with us. ⭐ Summary If you want to practice meaningful family law, earn exceptional compensation, live in a coastal community, and grow your legal career with real mentorship and opportunity, we want to meet you. The Virga Law Firm, P.A. – Helping People Move Forward

Job DescriptionDescription: Command Investigations, LLC is seeking an Insurance Field Investigator with a minimum of three years experience to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (for Full Time positions): • Accrued Paid Time Off, • Medical, Dental, Vision, and Life Insurance, • 401(k) Plan, • Employee Referral Program At Command, we take care of our own. Our benefits plan helps keep you and your family healthy, happy, and secure. What You will Do: In this role, you will conduct claims investigations by gathering evidence, interviewing involved parties, documenting findings, and preparing comprehensive, detailed reports for client review. • Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases, • Obtain in-person recorded statements from claimants, witnesses, and involved parties, • Capture detailed scene photographs to support investigative findings, • Prepare comprehensive, factual, and well-organized investigative reports within required deadlines, • Review case materials and identify inconsistencies or areas requiring further inquiry, • Communicate effectively with clients and internal teams to provide case updates and ensure investigative objectives are met, • Utilize sound judgment and discretion while maintaining confidentiality and compliance with company standards, • Manage multiple case assignments simultaneously while prioritizing tasks to meet strict due dates, • Operate investigative equipment, including digital recorders and cameras, with proficiency and accuracy Special Note: This role requires you to supply your own equipment, including but not limited to, a camera and a digital recorder. Certain equipment specifications or minimum standards may apply. Requirements: What We are Looking For: • Exceptional attention to detail and accuracy, • Strong work ethic with a willingness to learn and adapt, • Team-oriented mindset and open-minded attitude, • Ability to thrive in a focused, detail-driven, and repetitive environment, • Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook, • Excellent written and verbal communication skills What You Will Bring: • 3-5 years of experience working as a field investigator required, • Prior experience with multi-lines investigations strongly preferred, • Reside within a 60-mile radius of the posted location required, • Multi-lingual is a plus, • High school diploma or equivalent required, • College degree strongly preferred, • Proficient reading skills and ability to follow directions required, • Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required, • Flexible to work overtime preferred, • Regular, predictable, and full attendance, as assigned, is an essential function of the job, • Willingness to work the required schedule, • Complete a Command Investigations, LLC employment application, submit to pre-employment tasks as required for employment Physical Requirements: The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The employee will be required to remember and understand certain instructions, guidelines, or other information., • The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion., • The employee will be required to sit, stand, and/or walk for long periods at a time., • The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad., • Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity. About Command Investigations Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale. Command Investigations, LLC is an Equal Opportunity Employer.

Job Description Port Dispatcher – Savannah, GA Location: Savannah, GA Reports To: Terminal Manager Employment Type: Full-Time Compensation: $24–$26/hour (DOE) Schedule: Two full-time shifts available • Shift 1: 6:30 AM – 3:00 PM, Monday–Friday, • Shift 2: 9:00 AM – 5:30 PM, Monday–Friday Job Summary Cargomatic is seeking experienced Port Dispatchers to support high-volume drayage operations in Savannah. This role is responsible for daily dispatch execution, driver coordination, container and chassis management, and issue resolution in a fast-paced port environment. The ideal candidate has strong port/drayage experience, communicates clearly with drivers and carriers, and can make sound decisions under pressure. Key Responsibilities • Schedule and dispatch owner-operators, company drivers, and third-party carriers hauling under Cargomatic's SCAC code., • Plan and assign loads based on driver availability, equipment capacity, and operational priority., • Maintain consistent communication with drivers regarding assignments, schedules, changes, and performance expectations., • Assess driver, tractor, chassis, and container capability for each requested haul., • Track and trace shipments, proactively identifying and resolving delays, exceptions, or operational issues., • Manage empty container inventory, including returns and repositioning., • Enter, update, and close orders accurately and on time in Cargomatic's proprietary TMS., • Validate Proof of Delivery (POD), interchange documents, and other required paperwork., • Identify and apply accessorial charges to ensure full revenue capture., • Provide professional, responsive service to drivers, carriers, and internal stakeholders., • Collaborate with internal teams and perform additional operational or administrative duties as needed. What We're Looking For • Experience: Minimum of 2 years of port/drayage dispatch experience (required)., • Strong understanding of port operations, logistics concepts, and dispatch best practices., • Ability to thrive in a fast-paced, deadline-driven environment with a high volume of daily moves., • Excellent communication and negotiation skills; ability to resolve issues quickly and professionally., • Strong attention to detail with the ability to multitask and prioritize competing demands., • Comfortable working in dispatch/TMS software and Microsoft Office., • Bilingual Spanish/English is a plus. What We Offer • Competitive hourly pay ($24–$26/hour, DOE) with performance-based incentives., • Medical, dental, and vision insurance., • 401(k) with company match., • Paid time off (PTO) and paid holidays., • Opportunity to grow with a high-growth company modernizing port and drayage logistics. Who We Are Cargomatic is the #1 technology platform and digital marketplace for local trucking. We are modernizing an $82 billion industry by connecting shippers and commercial drivers through mobile technology, bringing efficiency, transparency, and reliability to port and drayage operations across the country.

Job Description Job Summary Under general supervision, the Sales Lead plays a vital role in achieving the sales goals of the business unit by planning, coordinating, and managing all store operations while providing high-level customer service support. This position focuses on ensuring exceptional customer service, meeting and exceeding annual sales goals, managing inventory shrinkage, and maintaining a high quality of work life. Combining leadership responsibilities with advanced selling skills, the Sales Lead enhances customer relationships and drives sales. At West Marine, our mission is "Know More, Get More, Boat More." We cater to customers fulfilling boating needs, completing projects, or preparing for great days on the water. Each interaction is an opportunity to exceed customer expectations and foster loyalty. West Marine is a Drug-Free Workplace and an Equal Opportunity Employer. Supervisory Responsibilities • Guide and develop Crew Members for excellent store operations and customer service, • Lead by example, greeting and engaging customers to fulfill their boating needs, • Effectively prioritize and plan to drive results and meet business goals, • Train Crew Members to handle various transactions and provide exceptional service, • Recruit, onboard, and train high-performing Crew Members, • Manage Omni-Fulfillment operations Duties/Responsibilities • Assist in implementing store strategies to meet or exceed annual sales and contribution goals, • Work with the team to grow wholesale business and market share through planning and goal setting, • Ensure the store and staff exemplify our brand and service, adhering to promotional programs and proper display of sale items, • Actively participate in and coach the team on programs and procedures that drive sales, • Maintain a neat, clean, and organized store while complying with safety and Asset Protection standards, • Develop strategies to achieve West Advantage membership and Private Label penetration goals, • Oversee front-end activities, including greeting customers, processing transactions, and managing add-on sales, • Provide high-level customer support with expertise in boating products, building and maintaining customer relationships, • Recommend additional items and services that complement customer needs, • Accurately manage register transactions and handle returns/complaints graciously, • Complete and distribute tasks from Daily, Weekly, Monthly, and Master Checklists, • Ensure compliance with legal requirements and store policies to maintain stability and reputation, • Verify that Asset Protection standards are met, • Protect Crew Members and customers by ensuring a safe and clean store environment, • Maintain professional knowledge through company and industry-sponsored training, • Available to work a flexible schedule including nights, weekends, and holidays, • Serve as “Manager on Duty” during assigned shifts, • Perform other job-related responsibilities as assigned Additional Duties May Include • Ensure accuracy through perpetual counts, cycle counts, product receiving, RTVs, damages, and truck put away, • Manage pricing, execute price changes, and conduct price audits, • Plan and execute merchandising resets and maintain Planogram (POG) integrity, • Manage supply orders while adhering to budget standards, • Drive clearance execution strategy and sell-through, • Ensure payroll is processed accurately and on time, • Maintain operations by coordinating and enforcing operational and personnel policies Required Skills/Abilities • Strong verbal and written communication skills, • Excellent sales and customer service abilities, • Attention to detail and strong organizational skills, • Proven ability to meet deadlines and manage time effectively, • Strong analytical and problem-solving capabilities, • Effective supervisory and leadership skills, • Ability to prioritize and delegate tasks appropriately, • Proficient in Microsoft Office Suite or related software Education and Experience • High school diploma or equivalent, • Two years of related experience preferred Physical Requirements • Continuous standing and walking throughout the retail space, • Ability to wear and communicate through a headset continuously, • Frequent climbing, bending, stooping, and twisting, • Occasionally operate equipment, including forklifts, • Must be able to lift up to 50 pounds to shoulder height unassisted frequently Other Requirements • Minimum age of 18 years old West Marine offers a wide range of benefits, which include medical/dental/vision, various voluntary benefits, 401k, and paid time off. To view eligibility and additional information on these benefits, along with starting pay ranges for select states, please visit our benefits page at www.embbenefits.com/wm-home/. Join us at West Marine and help us provide the best boating experience for our customers!

Job Description Leasing Consultant – The Liliana in Pooler, Georgia The Leasing Consultant serves as a key driver of occupancy and revenue growth, delivering an exceptional prospect and resident experience within a Class A multifamily community. This role acts as a brand ambassador for the community, supporting leasing performance, marketing efforts, and resident engagement in alignment with Thompson Thrift's standards. Your Role as a Leasing Consultant As a Leasing Consultant, you will play a critical role in converting prospective residents into satisfied community members. This role focuses on executing leasing strategies, delivering an engaging customer experience, and contributing to occupancy and revenue goals. You will represent the community with professionalism and enthusiasm, creating a positive first impression while guiding prospects through the leasing journey and supporting ongoing resident relationships. Key Responsibilities • Greet and engage prospective residents, providing personalized tours that highlight the value and features of the community, • Guide prospects through the application and leasing process, effectively addressing questions and overcoming objections, • Support leasing performance by contributing to occupancy goals, conversion efforts, and overall community success, • Respond to prospect inquiries across multiple channels, including phone, email, and digital platforms, in a timely and professional manner, • Deliver a high level of customer service to both prospective and current residents, supporting satisfaction and retention, • Support marketing and outreach efforts, including online presence, reputation management, and community events, • Maintain detailed knowledge of the community, amenities, and surrounding market to effectively position the property, • Prepare lease documentation, process applications, and maintain accurate and complete records, • Assist with resident move-ins, onboarding, and communication to ensure a seamless experience, • Collaborate with on-site management and team members to support a high-performing leasing environmentOur Ideal Candidate for this RoleEducation, • High school diploma or GED required; equivalent experience may be consideredExperience & Requirements, • Minimum of 1 year of experience in leasing, sales, customer service, or a professional office environment, • Experience in multifamily leasing, sales, or hospitality preferred, • Class A or luxury multifamily experience a plus, • Flexibility to work some evenings; must be able to work weekends, • A valid driver's license and reliable vehicle is required for this role for purpose of routine outreach marketing and shopping comps; mileage reimbursement will be provided at IRS current rate, • Must be able to meet the physical requirements of the role, including frequent lifting of 10 to 25 pounds and occasional lifting up to 40 pounds, with or without reasonable accommodationSkills & Attributes, • Strong sales aptitude with the ability to influence decisions and achieve performance goals, • Excellent communication and interpersonal skills, • Customer-focused mindset with a strong service orientation, • Ability to multitask and perform in a fast-paced, goal-oriented environment, • Strong organizational and time management skills, • Proficiency with Microsoft Office; experience with Yardi property management software preferred, • Positive attitude with a passion for helping people find their next homePreferred Certifications, • CALP designation preferredWhy This Role Matters The Leasing Consultant plays a critical role in driving community success. By delivering exceptional service, executing effective leasing strategies, and contributing to occupancy and revenue goals, this role directly impacts the performance and reputation of Thompson Thrift communities. Why Thompson Thrift Thompson Thrift is an integrated, full-service real estate company engaged in the development, construction, leasing, and management of high-quality multifamily communities nationwide. We're committed to building exceptional places and developing the people who make them possible. At Thompson Thrift, you'll find: • Values-Driven Culture – Excellence, Service, and Leadership guide everything we do, • Career Growth – Training, mentorship, and long-term development opportunities, • Work-Life Support – Competitive benefits, flexibility, and wellness programs, • Real Impact – Hands-on involvement in industry-leading multifamily projects Use of AI in HiringThompson Thrift uses AI-assisted tools within our applicant tracking system to support parts of the recruiting process. These tools assist recruiters but do not make hiring decisions or independently determine candidate outcomes. All hiring decisions are made by human reviewers. If you have questions about our hiring process, please contact us at recruiting@thompsonthrift.com.By submitting your application, you acknowledge this information and confirm that the information you have provided is accurate and complete to the best of your knowledge.

Job Description We are looking for a driven Product Support Sales Representative to grow our business in the Savannah, GA area! In this role, you will be primarily responsible for selling service and parts agreements to current and new customers. Key Job Duties include: • Establish, maintain, and service accounts by building rapport and long-term relationships with new and existing customers., • Develop and implement aggressive prospecting strategies to uncover sales opportunities., • Build relationships with a group of different industries including traditional and nontraditional customers., • Create strategic sales presentations and business plans based on customer needs and the G&W Equipment portfolio of services., • Maintain regular contact onsite and via telephone with current, previous, and potential customers Requirements • Minimum of three (3) year outside sales experience in similar or related industry, • Proficient with Microsoft Office tools including Word, Outlook, and Excel is required, • Strong communication and presentation skills., • Outstanding sales leadership and customer relationship-building skills., • General understanding of the sales CRM system, • High sense of urgency and ability to manage multiple projects with multiple customers, • Experience cold calling and building relationships by phone and email to generate sales opportunities, • Ability to remain persistent and overcome customers objections

Job Description Salary: $65,000 - $75,000 / year Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary Join the culinary team at Savannah College of Art and Design as a Senior Sous Chef and play a key role in delivering exceptional dining experiences across one of the country’s most creative university environments. This position supports the overall success of the culinary operation by leading kitchen execution, developing innovative menus, overseeing food quality and presentation, and helping create memorable hospitality experiences for students, faculty, staff, and guests. The ideal candidate is a hands-on culinary leader with strong operational knowledge, a passion for hospitality, and the ability to thrive in a fast-paced, high-volume environment. Key Responsibilities • Support the Executive Chef in overseeing daily culinary operations and ensuring high standards of food quality, consistency, and presentation, • Assist with menu planning, recipe development, seasonal offerings, and culinary innovation, • Lead and mentor culinary team members while promoting a positive and collaborative kitchen culture, • Execute catering and special events with creativity, precision, and attention to detail, • Monitor food and labor costs, inventory, ordering, and overall kitchen efficiency, • Ensure compliance with food safety, sanitation, and workplace safety standards, • Assist with implementing new culinary initiatives, programs, and dining concepts, • Maintain a clean, organized, and efficient kitchen environment Qualifications • Associate degree in Culinary Arts, culinary certification, or equivalent professional experience, • Progressive culinary leadership experience in high-volume foodservice or hospitality environments, • Experience with catering, banquet, or event execution preferred, • Strong understanding of food trends, menu development, and modern culinary techniques, • Knowledge of food cost controls, production management, sanitation, and inventory practices, • Ability to lead teams in a fast-paced, service-focused environment, • Proficiency with Microsoft Office, Outlook, and general computer systems, • ServSafe Certification preferred Apply to Bon Appetit today! Bon Appetit is a member of Compass Group USA. Click here to Learn More about the Compass Story Associates at Bon Appetit are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Applications are accepted on an ongoing basis, • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyBAMCO.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace.

Job DescriptionSalary: DOE AtSavannah Dental,the goal of our caring team is to provide comprehensive oral health care and cosmetic dentistry services to people of all ages living in and around Savannah, Georgia, and throughout Chatham County. Our practice a technologically advanced, state-of-the-art facility with world-class general dentists and an internationally renowned implantologist. These factors facilitate exceptional continuity of care, ensuring each individual receives the treatment they need. To be successful as a dental office business associate, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing dental business associate will perform all duties in a manner that ensures the efficient running of the dental practice. Responsibilities and Duties: • Greeting and welcoming patients to the practice., • Scheduling, rescheduling, or canceling appointments as needed., • Assisting patients to fill out information forms., • Preparing patients charts and daily schedules for the dental staff., • Updating patient records and documenting recent treatments and procedures., • Scheduling follow-up appointments and providing telephonic reminders., • Assisting the treatment coordinator as needed as it relates to insurance, treatment presentation, etc., • Assist with utilizing reports as it relates to hygiene recall, patient treatment, and patient reactivation., • Inform patients of office policies as it relates, and provide pertinent information, • Assist with inbound calls, and provide any patient follow-up as needed, • Other duties as assigned. Education and Experience: • High School Diploma, or equivalent; required., • One to three years of experience working in a dental practice as a receptionist, treatment coordinator, or similar. Skills and Abilities: • Proficiency in Microsoft Office Suite (Excel, Word, Outlook), • Hands-on experience with office equipment (e.g. fax machines and printers), • Professional attitude and appearance, • Exceptional written and verbal communication skills, • Ability to be resourceful and proactive when issues arise, • Excellent organizational skills, • Multitasking and time-management skills, with the ability to prioritize tasks Compensation and Benefits: • Excellent compensation., • Access to Great Benefits (e.g. Medical, Dental, Supplemental Plans), • Paid Time Off, • Company 401k Plan, • Excellent Culture and Team/Patient Centric Environment Disclaimer:Savannah Dental is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Compensation is commensurate with experience. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. If you need accommodation for any part of the employment process because of a medical condition or disability, please call (912) 355-8821 to speak with human resources. Acceptable Background and References Required. Equal Employment Opportunity/ DFWP

Job DescriptionMES System Analyst III Location - Savannah, GA CBU: HMGMA Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group. At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations. If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation. Website: http://www.haeaus.com Role Overview We seek a skilled and enthusiastic individual to join our dynamic IT team as a "MES System Analyst III.” The MES (Manufacturing Execution System) System Analyst III is pivotal in designing, developing, implementing, and maintaining MES solutions within a manufacturing environment. MES System Analyst III bridges the gap between information technology (IT) and manufacturing operations to ensure efficient and effective production processes. Your primary focus will involve implementing, maintaining, and optimizing a company's MES software and processes within a manufacturing environment. Analyzes, acquires, installs, modifies, and supports operating systems, databases, utilities, and Internet/intranet-related tools. Conducts systems programming and systems support activities, such as new or revised program language codes, processing routines, and report generators. Monitors effective language codes, processing routines, hardware use, and database management techniques. Modifies maintains, and updates software, such as compilers, link editors, assemblers, OEM utilities, JCL, macros, and subroutines. Develops and reviews operator and control instructions. Prepares and conducts system and programming tests requiring hardware and software interfacing. Conducts programming tasks, including program design, coding, debugging, and documentation. As directed, prepares feasibility studies and designs tests to determine operating characteristics of software. Key Responsibilities • Develop software for monitoring shops: Collaborate with stakeholders to design, develop, and deploy shop monitoring software applications that provide real-time insights into manufacturing processes, facilitating data-driven decision-making., • Develop software to work with current MES systems to add or enhance functionality: Identify opportunities to extend the capabilities of existing MES systems through software development, ensuring seamless integration and improved functionality., • Install hardware and software: Lead the installation and configuration of hardware and software components required for MES solutions, ensuring proper setup and compatibility., • Maintain and install equipment and configurations for the MES network: Continuously monitor and maintain the MES network infrastructure, including equipment and configurations, to ensure optimal performance and reliability., • Develop and maintain secondary software for environmental data gathering and Assembly repair reports: Create and maintain specialized software applications for collecting environmental data and generating assembly repair reports, contributing to comprehensive data analysis and reporting., • Perform purchasing duties for hardware, software, and services to complete tasks/projects: Engage in procurement activities to acquire necessary hardware, software licenses, and services required for MES-related projects, ensuring timely completion., • Maintain assigned systems within MES: Regularly update and manage the designated MES systems, applying patches, upgrades, and enhancements to ensure consistent performance., • Ensure systems are running smoothly: Monitor the operational status of MES systems, proactively addressing any performance or availability issues to minimize disruptions., • Troubleshoot root causes of system issues: Investigate and diagnose the underlying causes, applying technical expertise to resolve problems and prevent recurrence., • Install hardware and software for enhancements to existing systems: Lead the implementation of hardware and software upgrades or improvements to improve the functionality and efficiency of existing MES systems., • Run reports for customers for data in assigned systems: Extract and compile data from MES systems to generate customer reports, supporting data analysis and decision-making processes., • Create procedures and documentation for the MES: Develop comprehensive procedures and document the setup, configuration, and operation of MES systems, ensuring standardization and knowledge sharing., • Train MES Technicians and Users: Provide training sessions to MES technicians and end-users, equipping them with the necessary skills to utilize MES systems effectively., • Communicate with Clients to meet the organization's needs: Maintain effective communication, understand their requirements, and align MES solutions to meet their strategic objectives., • The System Analyst III is responsible for system accuracy and stability during production: Assume responsibility for ensuring the accuracy, stability, and reliability of MES systems, especially during critical production phases, to support seamless manufacturing operations., • Design and implement Kubernetes clusters that are scalable, highly available, and secure., • Develop and maintain automation scripts for provisioning, scaling, and managing Kubernetes environments.Basic Qualifications : Bachelor's Degree or equivalent experience Minimum 5+ years’ experience in the IT field. • Ability to work overtime., • Certifications Preferred: A+, Microsoft Certifications (MCPD, MCITP, MCTS), • Proficiency with Microsoft Office, • Excellent Analytical Skills and problem-solving skills, • Good documentation skills, • Software: Vue 3.X, Java 17.X, Springboot 2.7.X, .Net Framework 4.8, NginX, Tomcat, ASP.NET, C#, • Database/OS: Maria DB and Tibero, Oracle 11g, SQL server knowledge, Application Server (Windows and Linux), RHEL 9.X., RedHat, Debian, Amazon Linux, Rocky Linux, Ubuntu., • Intermediate/Advanced proficiency in performing coding utilizing C#, ASP.net, HTML5, and WinForms, • Basic knowledge of PLC (Programmable Logical Controller), • Intermediate/Advanced knowledge of business processes related to MES., • Primary SME (Subject Matter Expert) to the assigned shop, • Strong understanding of Kubernetes architecture, API, and ecosystem tools (e.g., Helm, Kustomize)., • Proficiency in automation and scripting languages (e.g., Bash, Python)., • K8S – Kubernetes reporting knowledge is a plus Preferred Qualifications : Any Certifications below are a plus. • Certified Manufacturing Technology Professional (CMfgT): Offered by the Society of Manufacturing Engineers (SME), this certification validates proficiency in manufacturing technologies and practices. It demonstrates an understanding of critical manufacturing systems, operations, and process optimization concepts, which are highly relevant to an MES System Analyst's role., • Certified in Production and Inventory Management (CPIM): Provided by APICS (The Association for Operations Management), this certification focuses on supply chain management, including production planning, inventory control, and materials management. It can be valuable for a MES System Analyst III to work on optimizing manufacturing processes within the automotive industry., • ISA-95 Certificate Program: This certification, offered by the International Society of Automation (ISA), focuses on the ISA-95 standard, which addresses integrating enterprise and control systems. It's particularly relevant for professionals implementing MES solutions and bridging the IT and manufacturing operations gap., • Rockwell Automation MES Certification: Rockwell Automation offers a certification program focused on MES software solutions. Achieving this certification demonstrates expertise in configuring, deploying, and maintaining Rockwell Automation's MES systems, which are only used in automotive manufacturing., • Siemens SIMATIC IT MES Certification: Siemens offers a certification program for its SIMATIC IT MES solution, which covers various aspects of MES implementation, customization, and maintenance. This certification is beneficial for MES System Analysts working with Siemens MES platforms., • Oracle Manufacturing Cloud Certification: Oracle offers certifications for its cloud-based manufacturing solutions, which include MES functionalities. These certifications validate skills in implementing and managing Oracle's MES systems in automotive manufacturing., • Certified Information Systems Auditor (CISA): Offered by ISACA, the CISA certification focuses on information systems audit, control, and assurance. While not specific to MES, it can be valuable for an MES System Analyst III involved in ensuring data integrity, security, and compliance within manufacturing systems., • Project Management Professional (PMP): Offered by the Project Management Institute (PMI), the PMP certification demonstrates proficiency in project management methodologies and practices. It can benefit an MES System Analyst III leading MES implementation projects in the automotive industry., • Certified MES Professional (CmMESP): Although not as widely recognized as other certifications, some organizations and training providers offer specialized certifications in MES. These certifications focus specifically on MES concepts, technologies, and best practices., • Certifications such as Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) are highly desirable.Team Culture: Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value: • Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry., • Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes., • Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals., • Growth: We prioritize personal and professional growth, offering opportunities for learning and development., • Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome. Salary Range: $80,000 to $120,000/yr. Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws. Powered by JazzHR 5OrrPSbQJA

Job DescriptionProject Inspector Location: Poolesville, MD Employment Type: Full-Time About the Role We are seeking an experienced Project Inspector to support construction projects throughout the Washington/Baltimore metropolitan area. This role is ideal for a construction professional with a strong background in quality assurance, quality control, construction management, and inspection services. The successful candidate will serve as the owner's representative in the field, ensuring projects are completed according to contract requirements, specifications, safety standards, and quality expectations. Key Responsibilities • Conduct construction inspections to verify compliance with contract plans, specifications, approved submittals, shop drawings, and applicable codes., • Prepare and maintain daily inspection reports and project documentation., • Identify, document, and track deficient work until corrective actions are completed., • Coordinate and communicate effectively with owners, contractors, architects, engineers, and project stakeholders., • Review and verify as-built documentation for accuracy and completeness., • Attend project meetings and assist with meeting documentation., • Support preparation of weekly and monthly project status reports., • Monitor all phases of construction and advise contractor representatives on corrective actions needed to maintain compliance., • Reject non-compliant work when authorized by the project owner., • Assist with contractor submittal reviews, including schedules, materials, and construction methods., • Participate in final inspections, develop punch lists, and verify completion of corrective work., • Provide professional customer service to project stakeholders and the public., • Support constructability reviews, cost estimating efforts, change order evaluations, and schedule reviews., • Maintain required certifications and participate in professional development activities.What We're Looking ForRequired Experience, • Minimum of 7 years of combined education and/or experience in construction quality management, inspection, or construction administration., • Experience with general construction and the installation of mechanical, electrical, plumbing (MEP), and related building systems., • Demonstrated expertise in quality assurance, quality control, construction management, engineering, or related disciplines., • Progressive career growth within the construction industry.Preferred Experience, • Experience supporting healthcare, laboratory, higher education, K-12, federal government, or local government construction projects., • Familiarity with both new construction and renovation projects.Education, • High School Diploma or GED with significant related construction experience., • Associate's degree in a related field preferred., • Bachelor's degree in Engineering, Architecture, Construction Management, or a related discipline is highly desirable.Certifications, • OSHA 30-Hour Certification required or ability to obtain within 3 months of hire., • Preferred certifications include:, • Construction Quality Management (CQM), • Certified Construction Manager (CCM), • Journeyman or Master-level trade certification/licenseSkills & Qualifications, • Strong understanding of construction methods, materials, codes, and industry standards., • Ability to read and interpret construction drawings, specifications, and contract documents., • Knowledge of quality assurance and quality control practices., • Strong written and verbal communication skills., • Proficiency with Microsoft Office Suite and web-based project management tools., • Ability to work independently while managing multiple project responsibilities., • Comfortable working outdoors, climbing ladders, navigating active construction sites, and working in varying weather conditions., • Ability to apply mathematical calculations and engineering principles to verify construction compliance.Compensation Salary Range: $85,000 – $105,000 annually Additional Requirements • Successful completion of a background check prior to employment., • Must be authorized to work in the United States without sponsorship.

Job Description The Vice President of Finance is a key strategic leader who partners closely with the Chief Financial Officer to drive Goodwill Southeast Georgia’s financial vision, strengthen operational excellence, and ensure long-term fiscal health. This role oversees all financial planning, reporting, accounting, and treasury functions while supporting executive leadership with data-driven insights that guide strategic decision-making and organizational growth. As the leader of the accounting function, the Vice President of Finance ensures strong financial controls, scalable systems, and a high-performing team that delivers accurate, timely, and actionable financial information. This role serves as the primary backup to the CFO and is a critical part of the organization’s long-term succession planning, building leadership capability and organizational knowledge to support future advancement. Perks & Benefits: Your journey with us ensures your work brings purpose as it directly impacts our mission and the communities we serve. We welcome you as you are. To that end, we believe Goodwill’s strength lies in the diversity of those we employ, educate, and serve. • Competitive pay, • Comprehensive benefits including health, dental, and retirement plans, • Generous paid time off (PTO) and holidays, • Associate shopping discount, • Celebratory activities, • Career advancement opportunities, • Free training and development programs Your Typical Day: Strategic Financial Leadership • Lead enterprise financial planning, forecasting, and modeling to support strategic and operational decision-making., • Develop advanced financial models and scenario analyses to inform business strategy., • Partner with executive leadership to evaluate financial performance and identify growth opportunities. Financial Operations & Reporting • Oversee all accounting functions, including general ledger, financial reporting, and compliance with GAAP and regulatory requirements., • Ensure accuracy and integrity of financial data, reporting systems, and internal controls., • Deliver timely monthly, quarterly, and annual financial statements with clear insights and recommendations., • Lead variance analysis and provide actionable insights to leadership. Audit, Compliance & Controls • Serve as primary liaison to external auditors and coordinate all audit activities., • Strengthen internal controls, data governance, and audit readiness across all financial systems., • Ensure compliance with all financial regulations, grant requirements, and organizational policies. Budgeting, Forecasting & Financial Planning • Lead the annual budgeting process and ongoing forecasting efforts., • Partner with division leaders to monitor performance and address variances., • Oversee financial reporting for grants, programs, and funding sources to ensure alignment with budgets. Systems, Process Improvement & Scalability • Optimize financial systems (ERP and reporting tools) to improve efficiency, automation, and scalability., • Identify and implement process improvements to enhance financial operations and communication., • Analyze operations for cost-saving opportunities and operational efficiencies. Cash Flow & Organizational Support • Manage organizational cash flow forecasting and financial sustainability., • Collaborate with division leaders to evaluate program financial performance and effectiveness., • Support finance-related board engagement, including audit and finance committee reporting. Leadership & Team Development • Build, mentor, and develop a high-performing accounting and finance team., • Foster a culture of accountability, collaboration, and continuous improvement., • Strengthen internal communication and promote a positive, mission-aligned work environment. Mission Advancement • Support Goodwill’s mission through strong financial stewardship and strategic leadership., • Participate in organizational initiatives, leadership activities, and special projects. What You’ll Need: • Bachelor’s degree in Accounting or Finance required., • Ten (10) or more years of progressive financial leadership experience, including oversight of accounting and FP&A functions., • Demonstrated success in strategic planning, financial modeling, and executive-level decision support., • Strong knowledge of GAAP, financial reporting, internal controls, and corporate governance., • Extensive experience with ERP systems and financial reporting tools., • Advanced proficiency in Microsoft Excel and business intelligence tools., • Exceptional leadership, communication, and relationship-building skills., • Proven ability to operate effectively in a fast-paced, evolving environment., • Ability to manage multiple priorities and lead cross-functional initiatives., • Valid driver’s license and ability to be insured under company insurance policy., • General office environment with occasional travel to retail and operational locations., • Ability to attend conferences, leadership meetings, and organizational events. Preferred: • MBA and/or CPA strongly preferred., • Experience in retail and/or manufacturing environments. About Us: Goodwill is an Equal Opportunity Employer and is committed to serving members of the military, Veterans, and their families by encouraging them to apply for opportunities that align with their skills and experience. Our goal is to support a smooth transition from military service into the workforce and reflect our appreciation for their dedication. Goodwill provides access and opportunities to individuals with disabilities. Qualified applicants with disabilities or disabled Veterans may request reasonable accommodations by contacting Goodwill’s Human Resources Department at 912.354.6611. Please include your name, preferred method of contact, and details regarding your accommodation request. Goodwill will make every effort to respond promptly.