IT Project Engineer
hace 1 día
Denver
Job Description We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you. Greystone Technology, a New Charter Technologies Company is looking for a Project Engineer I to join our IT Project Services team in the Colorado Front Range region. The Project Engineer 1 (also commonly known as a Systems Engineer, Infrastructure Engineer, Cloud Project Engineer, or Implementation Engineer) is responsible for executing modern technology solutions across multiple client environments while delivering an exceptional client experience. This is a hands-on, high-impact role focused on technical project execution, partnering closely with Project Consultants and Project Managers to deliver projects on time, within scope, and within budget, while minimizing disruption to client operations. We’ve redesigned the way technology services are provided – from the ground up. We don’t start with solutions; we start with questions. Lots of them. Then we listen. Service providers have a well-earned reputation for sharing the answer before knowing the problem, resulting in businesses getting solutions they don’t need to problems they don’t have. If you think differently, solve creatively, and love to connect with people, we want you to join our mission of digging deep and proving how meaningful IT services can be. It’s as common sense as it is revolutionary. Core Responsibilities • Maintain a minimum of 6.5 billable hours per day through project tasks, meetings, and documentation, • Collaborate with Project Managers and Consultants to ensure work is completed on schedule — or work independently when required, • Upgrade, configure, install, and thoroughly test new technology solutions, • Prepare and execute cutover checklists for successful project go-lives, • Minimize client impact during implementations and support end users through change, • Escalate to Project Consultants when appropriate (maximum 1 hour troubleshooting before escalation), • Follow established project plans and technical specifications, • Monitor project hours proactively to maximize efficiency, • Identify and communicate out-of-scope work for Change Requests, • Participate in internal and client-facing project meetings, • Review open tasks in the PM Tracking Tool and proactively schedule available work, • Contribute to internal Greystone initiatives (Arcs, Ringers, team meetings, Sales Ops, etc.), • Create and manage project SOPs to strengthen team delivery, • Build new technical competencies through research, education, and shadowing senior Consultants, • Provide timely, accurate status updates to clients and internal stakeholders, • Maintain thorough documentation of tasks, configurations, and changes, • Ensure task statuses remain current and completed by due dates, • Share cloud methods and automations with the broader team, • Create detailed documentation to support long-term management of newly deployed technologies Key Expectations • Target 6.5 billable hours per day; timesheets reflect a full 8-hour workday (40 hours/week), • Track time daily and submit timesheets weekly, • Typical hours are 8 AM–5 PM MT with flexibility based on team and project needs, • Occasional after-hours or weekend work may be required; comp days are provided to maintain work-life balance, • Availability via Teams during the workday, • Regular time in Greystone offices and on-site with clients to support implementations Preferred Skills & Experience • Undergraduate degree or equivalent experience in Computing, Engineering, MIS, or Information Science, • 3+ years of hands-on technical support or project implementation experience, • Experience implementing Microsoft Azure and Microsoft 365 solutions, • Strong background with server and storage platforms (Dell, HP, EMC, EqualLogic, OpenStack, etc.), • Proficiency in virtualization platforms: VMware, Hyper-V, Horizon View, Citrix, VDI, • Understanding of emerging technologies including hyper-convergence, SD-WAN/SASE, hybrid and full cloud solutions, and AI/LLM integrations, • Experience configuring and deploying firewalls, switches, and VLANs (SonicWALL, Cisco, UniFi, Fortigate, etc.), • Familiarity with MSP tooling including RMM, PSA, MDM, ticketing systems, and scripting (Batch/PowerShell), • Industry certifications (Azure, M365, VMware, networking, etc.) are valued but not required We value demonstrated expertise and problem-solving capability as much as formal credentials. Preferred Attributes • Strong ability to connect technical solutions to business outcomes, • Independent thinker with excellent critical reasoning skills, • Collaborative mindset and willingness to roll up your sleeves, • Empathy for clients navigating change, • Curiosity about technology and commitment to continuous learning, • Professional confidence paired with humility, • Thorough documentation habits and disciplined troubleshooting approach, • Strong organization and attention to detail Some of the things our team members enjoy, include: • Competitive wages | The compensation range is expected to start at $80,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above., • Hybrid work environment. We encourage our team members to work where they are most effective whether it is at home, the office, or at a client site., • Gas card. Fill up your tank on us while you're out visiting client sites, • Generous benefits for you and your family including Health, Dental, Vision, Life, Disability Insurance, HSA & 401(k) employer matching, • Maternal and paternal leave, • Very generous paid time off program that is unique to the IT industry, • Sustainable work-life balance and flexibility, • Yearly work anniversary rewards We’re looking for smart, highly skilled, passionate people to help us do something daring, difficult, and incredibly rewarding. If you are ready to learn, be inspired, solve problems, grow professionally, and unleash your talent. Come as you are and apply today! We’re looking for smart, highly skilled, passionate people to help us do something daring, difficult, and incredibly rewarding. If you are ready to learn, be inspired, solve problems, grow professionally, and unleash your talent. Come as you are and apply today! How to Apply: We get a lot of job applications and unfortunately, most of them get nothing more than a quick once-over. Please include the usual - a resume and a cover letter, and anything else that will show us that you are interested in and qualified for this specific position. Tell us stories. Show us as much as you can about who you are. Make us panic about the fact that we haven't already hired you. Learn to use Facebook privacy settings or better yet just un-tag yourself in that one picture (you know which one) and then become a fan of our page. Tell us your salary requirements and what kind of cookies we should bake for you on your birthday. Our Interview Process: We believe the interview process should be open, respectful, and informative for everyone involved. We believe the interview process should be open, respectful, and informative for everyone involved. Our goal is to ensure this is a mutually enriching opportunity for both you and Greystone. Here's what you can expect when you apply: We know interviewing takes time and energy, and we truly appreciate the effort you invest in getting to know us. In return, we promise to keep you informed every step of the way. No ghosting, ever. How to Apply for Internal Role: Interested in another role at Greystone? Please review the following guidelines to successfully apply for an internal role. Before applying, kindly inform your leader of your intention to pursue the role. Craft and upload a concise cover letter, articulating your interest in the role at Greystone and highlighting what you’ve accomplished in your current position at Greystone. Add some of your flare into the cover letter! Skip the resume this time; we've got it covered. Once you hit submit, our People team will reach out. We're thrilled about the potential growth opportunity for you! Afraid you’re missing a technological requirement? Apply anyhow. We’re probably okay with teaching you some stuff if you’re as obsessive about customer service as we are. Greystone Technology is committed to creating an inclusive environment and is proud to be an equal opportunity employer. Greystone recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Greystone Technology is looking for creative, self-accountable IT professionals to engage in our fast-paced, people-driven service model. Average IT people tend to be great at solving technical issues, but poor at understanding the true problems that need to be solved. We’ve redesigned the way technology services are provided – from the ground up. We don’t start with solutions; we start with questions. Lots of them. Then we listen. Service providers have a well-earned reputation for sharing the answer before knowing the problem, resulting in businesses getting solutions they don’t need to problems they don’t have. If you think differently, solve creatively, and love to connect with people, we want you to join our mission of digging deep and proving how meaningful IT services can be. It’s as common sense as it is revolutionary.