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Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning • Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives., • Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans., • Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators)., • Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence • Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives., • Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners., • Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches., • Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) • Drive enhancements across Ann Sacks’ digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): • Content authoring workflows, landing pages, campaign pages, and storytelling experiences, • Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: • High-quality imagery and asset governance to support product merchandising and visual storytelling, • Metadata and tagging for improved asset discoverability and reuse PIM: • Product data quality (dimensions, finishes, applications, pricing where applicable), • Enrichment workflows to support product detail pages (PDPs) and filtering, • Syndication readiness across channels eCommerce / Merchandising: • Product discovery (navigation, search, filtering), • PDP optimization (content, cross-sell, sample ordering flows), • Category merchandising and promotional capabilities Analytics: • Measurement frameworks for conversion funnels, product performance, and content engagement, • Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards., • Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement • Support implementation of tools that enhance eCommerce operations and customer experience, such as:, • Product sampling workflows, • Trade account experiences and pricing visibility, • Lead generation and showroom appointment tools, • Content and merchandising workflows, • Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales)., • Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness., • Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights • Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance)., • Partner with Data & Analytics to ensure accurate event tracking and taxonomy., • Provide reporting and insights on:, • Customer journeys and drop-off points, • Product and category performance, • Content effectiveness and merchandising impact, • Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement • Develop release notes, user guides, and training materials for eCommerce and content teams., • Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools., • Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements • Bachelor’s degree in business, Information Systems, IT, Analytics, or equivalent experience preferred., • Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery., • Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery., • Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required., • Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred., • Strong ability to translate between business (merchandising, marketing, sales) and technical teams., • Familiarity with product data, catalog management, and content-driven commerce experiences., • Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms)., • Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. #LI-Onsite #LI-KZ1 Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact _. Kohler Co. is an equal opportunity/affirmative action employer.

Position Summary Position Location: St. Petersburg (Russia) Position Description: We are looking for a motivated and hands-on Digital Marketing Specialist to join our growing global team. This role offers the opportunity to work in a highly technical financial technology environment focused on capital markets, trading systems, APIs, and financial messaging technologies. You will help shape and communicate Esprow’s market positioning, product messaging, and digital presence across multiple channels. You will work closely with senior management, Product, Sales, and Engineering teams to support marketing initiatives across website content, SEO, webinars, social media, email campaigns, presentations, technical articles, and marketing collateral. This is a highly hands-on role within a small and growing team environment. The position requires someone proactive, organized, and comfortable independently driving marketing activities from planning through execution. Our products are highly technical and used by leading financial institutions globally; therefore, the role requires someone capable of quickly understanding technical concepts and communicating them clearly to enterprise audiences. Position Responsibilities • Drive and execute Esprow’s digital marketing initiatives across multiple communication channels, ensuring consistent delivery and alignment with overall marketing strategy., • Develop and maintain marketing content including website materials, presentations, brochures, email campaigns, social media content, and technical articles., • Plan and execute branding, SEO, content marketing, webinar programs, and broader digital campaign activities., • Liaise with external agencies and vendors for website development, branding, and other digital marketing-related projects., • Collaborate closely with Product, Sales, and Engineering teams to clearly and accurately communicate Esprow’s product capabilities and differentiators., • Strengthen the company’s online presence by improving messaging consistency and overall communication quality across channels., • Prepare marketing and event materials including sales collateral, conference assets, webinar content, and technical presentations., • Support technical marketing initiatives covering APIs, FIX Protocol, automated testing, certification, and capital markets technologies., • Use web analytics and marketing tools to track campaign performance and support continuous optimization of marketing activities., • Stay up to date with developments in digital marketing, financial technology, and enterprise software communication trends. Position Requirements • 5+ years of experience in digital marketing within a technology or software company., • Experience working with enterprise technology products or highly technical software solutions., • Familiarity with technologies and domains such as API Lifecycle Management, automated API testing, FIX Protocol, trading platforms, exchange connectivity, middleware messaging technologies, and capital markets infrastructure., • Strong written and spoken English communication skills., • Excellent communication and content creation skills with strong attention to detail and clarity., • Ability to understand and communicate technical concepts in a clear and professional manner., • Experience with website content management, SEO, email marketing, webinars, social media, and content marketing., • Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously., • Ability to work independently and proactively in a distributed international team environment. Bonus Skills (optional, but would be a plus) • Degree in engineering or related technical subject matter., • Experience working within financial technology, capital markets, or enterprise B2B software environments., • Experience creating technical marketing content for enterprise software products., • Experience supporting webinars, industry events, or conference participation., • Experience working in regulated industries such as banking or financial services. Ideal Personality • A mature and reliable professional who genuinely cares about quality and takes ownership of responsibilities., • Strong communicator with excellent attention to detail and presentation quality., • Curious and eager to learn about financial technology and enterprise software products., • Organized, proactive, and capable of driving initiatives independently., • A collaborative team player who works effectively across technical and business teams. Benefits You Will Enjoy • Full-time position (mix of onsite and remote work)., • Competitive package., • Career path in a technology company with many talented people. About Esprow Esprow is a highly innovative and fast-growing technology company with some of the world’s highest profile financial institutions as our clients. Working with us, you will be exposed to innovative and cutting-edge technologies and be involved throughout the application development cycle. Our Esprow Enterprise Testing Platform (ETP) is unique in the market for API lifecycle management, and automated certification, testing, and simulation of financial trading solutions. With a presence in New York, London, Singapore, and Tokyo, we deliver our technology to clients across the globe. If you are interested, please reply with your latest CV, along with your current and expected compensation package to _

We believe that open-source software, open standards and APIs are the greatest transformational tools for organizations in the modern software development era. Our mission at Diagrid is to provide developers with APIs and tools that help them focus on their code and not on infrastructure. As online digital services need to handle more load and run on multiple clouds or on-premises environments, programming to higher level abstractions delivers consistent, secure and reliable code that is easily portable and helps organizations de-risk their projects. Diagrid is founded by the creators of the and open-source projects, and who led the user experience, design and development of hyper-scale infrastructure cloud services, serverless platforms and open-source projects at Microsoft. Dapr has now achieved graduated status within the CNCF, joining renowned projects like Kubernetes, Prometheus, and Istio. We are backed by top VC firms and supported with industry leading investors and advisors including Joe Beda (Kubernetes Co-Founder, former Co-Founder / CTO at Heptio) Matt Klein (Creator of Envoy, Lyft), Mark Russinovich (CTO, Microsoft Azure), William Morgan (Creator of Linkerd, CEO Buoyant), Seth Vargo (Senior Staff Engineer, Google), Adam Gross (Former CEO, Heroku), Sri Viswanath (Former CTO, Atlassian), Adam Frankl (Dev Marketing Expert, Neo4J & JFrog), and Roopak Venkatakrishnan (Head of platforms, Bolt). Diagrid makes AI agents reliable and secure for mission-critical autonomous workflows. We deliver a managed Dapr control plane (Diagrid Conductor and Catalyst) that removes the complexity of running production-grade distributed applications on Kubernetes. Our customers trust us to make durable execution, observability, and fault tolerance effortless so developers and platform teams can focus on building differentiated business logic instead of infrastructure headaches. We’re looking for a hands-on AI Growth Marketing Lead to own the full-funnel demand engine that drives awareness, engagement, and revenue-generating pipeline for our developer-first and enterprise audiences. We are looking for a builder who obsesses over measurable pipeline contribution, tight sales alignment, and relentless experimentation in the developer infrastructure and workflow orchestration space. Expert use of AI tools is required to automate processes, reporting, and GTM campaigns. You will report directly to the President and play a pivotal role in scaling Diagrid’s growth in a fast-moving, remote-first startup environment. Develop and execute multi-channel demand generation strategies and campaigns (paid media, content syndication, email nurturing, webinars, and ABM) that consistently deliver qualified leads and pipeline. Own performance marketing channels, including LinkedIn Ads, Google Ads, retargeting, and content promotion — continuously testing, optimizing, and scaling for ROI and pipeline velocity. Lead Account-Based Marketing (ABM) programs in close partnership with Sales to accelerate high-value opportunities. Drive organic growth by delivering strong SEO and AEO (Answer Engine Optimization) results. Optimize website content, technical structure, and assets to improve visibility in traditional search engines as well as AI-powered answer engines (e.g., ChatGPT, Perplexity, Google AI Overviews, Claude, etc.), ensuring Diagrid ranks for high-intent developer and infrastructure queries. Reporting & Analytics: Build, maintain, and present comprehensive reporting dashboards covering campaign performance, pipeline attribution, MQL-to-SQL conversion, event ROI, social engagement, SEO/AEO performance, and overall marketing contribution to revenue. Deliver actionable insights and recommendations to marketing, sales, and executive leadership on a regular cadence. Work hand-in-hand with the Product Marketing team to align campaigns with product positioning, develop technically accurate and compelling messaging, co-create content and assets, and ensure all demand programs resonate deeply with platform engineers, AI/ML teams, and enterprise infrastructure buyers. Act as a data-driven builder: experiment relentlessly, measure everything, and iterate quickly to scale what works in a resource-efficient startup environment. Proactively create and lead AI strategies for all dimensions of Marketing using AI-tools (Claude, Grok, ChatGPT, etc.) to accelerate top-of-funnel growth and optimize for conversion. 5 - 10+ years of demand generation or growth marketing experience in B2B SaaS, ideally in developer tools, infrastructure, cloud-native platforms, Kubernetes, workflows, or AI infrastructure. Proven track record of building and scaling demand programs that deliver measurable pipeline and revenue impact (not just vanity metrics). Hands-on expertise with performance marketing (LinkedIn Ads and Google Ads a must), ABM, event marketing, and marketing automation platforms (HubSpot strongly preferred). Strong analytical and reporting skills with experience using Google Analytics, HubSpot, LinkedIn Campaign Manager, and BI tools. Excellent project management, cross-functional collaboration, and communication skills. Builder mentality — comfortable wearing multiple hats and thriving in a fast-paced, remote startup. Experience working in a dynamic international environment with employees and customers spread throughout the globe. Genuine passion for developer marketing and open-source-adjacent ecosystems is a big plus. Competitive compensation Company equity Remote first & flexible work environment Flexible paid time off Comprehensive healthcare for you and your dependents Choice of hardware $1000 for home office setup Monthly WFH stipend Team events & gatherings Chance to collaborate with industry-leading figures Diagrid, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.

exnaton is a startup, spun out of ETH Zurich, which offers software for renewable energy to utility companies. Our software enables energy providers to set up energy communities and smart energy tariffs in their distribution areas. Users of our software can track their energy consumption and buy renewable energy from their neighbors, which makes investing in the energy transition simple and fun! Prosumers, dynamic electricity tariffs, and energy sharing are driving the energy transition and becoming integral components of the decentralized energy world. Our software is a cloud application that processes smart meter data and computes smart real-time prices for locally produced energy which makes renewable energy financially more attractive. End-users receive an app that maps the sources of their energy, making their electricity consumption more understandable. Our team is growing and we are looking for passionate and talented people to complement our team. We are a diverse mix of engineers and business developers, all driven by the shared goal of using technology to create a sustainable impact in our society. If you're enthusiastic about contributing to this exciting journey, we invite you to be a part of our innovative and motivated team. The job can be performed remotely in EU countries As a Marketing Manager at exnaton, you will join our 30 people team and shape the company and its vision from the ground up. You will play a pivotal role in building and executing exnaton’s (digital) marketing strategy to drive brand awareness, customer engagement, and lead generation to support our growth. Now that we've established an initial customer base, the focus is on scaling up, requiring the establishment of the right go-to-market strategy and processes. Therefore, we are seeking an addition to our team who will support us in the following areas: Develop, implement and continuously refine comprehensive digital marketing strategies aligned with business goals, performance metrics and industry trends; Managing and optimizing paid and organic digital marketing campaigns, including Google Ads, SEO, and social media marketing to increase website traffic and generate high-quality B2B leads; Enhancing our online visibility and brand presence through our website and content marketing; Managing our social media channels, including content creation, community engagement, and performance tracking; Managing public relations campaigns, including media screening and organic outreach; Orchestrating exnaton’s presence at international trade shows and events; Collaborating with cross-functional teams, including sales, product, and external partners, to align marketing initiatives with business objectives; Analyze marketing campaigns performance to measure effectiveness, create detailed reports and provide actionable insights for continuous optimization; Create compelling content, design visuals, and maintain a strong and professional marketing presence; Stay updated on industry trends, emerging technologies, and best practices in digital marketing. We define ourselves by a culture of collaboration and ownership. We’re looking for a driven, capable, and thoughtful person to add to our mission. We are looking for someone who: Has minimum 5 years of experience in marketing roles within small marketing teams or in projects with clear accountability Has strong analytical skills with the ability to work with numbers, performance metrics and tools such as Google Analytics, interpret data and optimize campaigns based on insights; Presents strong project management skills with the ability to handle multiple campaigns simultaneously; Has excellent communication skills and the ability to adapt messaging for different customer and stakeholder personas; Hands-on experience with graphical design tools such as Adobe Suite, Figma, and Canva as well as basic experience in video creation and editing for digital campaigns would be a big plus; Is fluent in English (fluency in other languages are a significant plus); Is a team player and feels comfortable in a dynamic startup environment. At exnaton, you can experience a dynamic work environment with a flat hierarchy and direct communication, fostering quick operation and collaborative learning. You can also expect the following: Competitive salary and equity package; Flexible working hours and location as we believe in ownership and trust. We are a remote first company and we support those working from different locations (within the EU); Additional benefits such as a MacBook, a learning budget, sports membership or Headspace subscription; Virtual office for a truly interactive collaboration, even in a distributed team; Working with exciting technology for a really important purpose, together with a highly motivated team.

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: We are looking for a high-impact, versatile Director of Product Management to lead significant aspects of the Job Seeker user experience and growth strategy. In this role, you will be the primary driver behind how millions of people discover work, focusing on retention, engagement, and acquisition. You will lead the vision and execution for core seeker products, including our #1-rated mobile app, messaging platforms, and discovery interfaces. As a "player-coach," you will be expected to zoom out to set growth strategies and zoom in to ensure flawless execution of AI-driven features. Key Focuses: • Drive Growth & Retention: Own the job seeker lifecycle, developing and executing strategies to increase user acquisition and deepen long-term retention., • Lead Core Product Areas: Direct the product roadmap for large aspects of the job seeker product like the mobile app, messaging ecosystem, and the job discovery/recommendation experiences., • Champion AI-Driven Development: Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker., • Coordinate Marketplace Fit: Partner closely with Employer-side product teams to ensure a healthy, balanced marketplace where seeker actions lead to successful hires., • Lead & Mentor: Manage and grow a high-performing team of Product Managers, fostering a culture of ownership and excellence., • Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution. Minimum Qualifications: • Proven Leadership: 3+ years of experience managing a team of at least 2 product managers, with a track record of developing talent., • B2C Expertise: Deep experience building consumer-facing products at scale, with a strong intuition for user behavior and growth loops., • AI/ML Fluency: You aren’t just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features., • Strategic Versatility: You are a "smart generalist" who can be thrown at any complex problem—whether it’s a technical architectural hurdle or a brand-new market opportunity—and figure it out., • Player-Coach Mentality: You are comfortable presenting to the C-suite one hour and diving into prototypes or data dashboards the next., • Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact., • Deeply Analytical: You are a data-obsessed problem solver who doesn't just look at dashboards but interrogates the "why" behind the numbers. Preferred Qualifications: • Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare)., • Deep ML Knowledge: Advanced understanding of recommendation systems or LLM integration., • B2C Growth Specialization: Specific experience in performance marketing, SEO, or viral loops for seeker acquisition. As Part of Our Team You’ll Enjoy: • Competitive salary, • Exceptional benefits package, • Flexible vacation & paid time off, • Employer-matched 401(k) plan #LI-Remote The US base salary range for this full-time position is $250,000-$302,500. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: _

Remote with Required Regional Travel I Full-Time I $75k - $85k DOE I Reports to COO Mannix Marketing is a digital marketing agency with 30 years of experience helping businesses thrive online. We provide comprehensive digital marketing solutions, including SEO, paid advertising, social media, content creation, and web design. Headquartered in Queensbury, NY, we also own and operate a network of high-traffic regional travel guides, including , , and _, making tourism not just a side of the business but a core part of who we are. Tourism is one of Mannix’s largest and most established teams. We work with hotels, resorts, DMOs, attractions, and hospitality businesses across the Capital Region and beyond, and we’ve been doing it for decades. We’re looking for a Tourism Marketing Manager to lead this side of the business. This is a leadership role; you’ll set the direction for the tourism team, shape how we package and deliver our services, hold accountability for the department’s growth and profitability, and ensure we stay relevant in a market we care deeply about. This is a fully remote role reporting directly to the COO. That said, it comes with a real expectation of regional presence. You’ll attend networking events, visit clients, and show up in the Capital Region tourism community on a regular basis. If you already know this market, that’s a genuine advantage. What You’ll Do Set the vision, priorities, and direction for the tourism team and communicate them clearly. Hold the team accountable for execution while supporting their development and growth. Identify what’s keeping us relevant and what needs to change, and act on it. Report department performance, client health, and team capacity to leadership. Partner leadership and sales to evaluate and evolve how we package and price our tourism offerings. Identify opportunities within our regional portal properties to add value for tourism clients. Attend local networking events, industry gatherings, and client meetings throughout the Adirondack and Upstate NY region. Represent Mannix within the regional hospitality community. 5+ years of experience in digital marketing, with meaningful time spent in agency or client services environments. Comfortable working across project management, analytics, and sales enablement tools. We use Asana, SEMrush, Google Analytics, Looker Studio, and others. Familiarity with these or similar platforms is expected. Solid working knowledge of SEO, GEO, paid social, content marketing, and web. You don’t need to execute all of it, but you need to know it well enough to lead people who do. A genuine understanding of the tourism, hospitality, or destination marketing space — you know how these clients think and what they care about. Experience leading or managing a team, with a track record of holding people accountable and helping them grow. Clear, confident communicator — with clients, with your team, and with leadership. Someone who thinks about the business, not just the tasks. You can connect day-to-day work to larger goals around growth and profitability. Local to the Upstate, NY area. While this is a remote position, in-person presence in this market is a core part of the role. Comfortable working independently in a remote environment while staying aligned with team strategy. Must be located within the continental United States and legally authorized to work in the U.S. without employer sponsorship, now or in the future. We want this to be a place where you can do your best work and feel good about where you work. Here’s what comes with the role: Health, dental, and vision insurance Simple IRA with a 3% dollar-for-dollar company match Paid time off starting at 12 days per year and increasing with tenure, up to 30 days for long-term team members Flex time available for life appointments and personal needs 9 paid holidays, with the option to swap for a cultural or religious holiday that matters to you Fully remote HeyTaco peer recognition program is a small but genuine way teammates appreciate each other

The OpportunityHeC, a property of Everyday Health Group, is looking for a Product Manager. Are you a product manager who thrives on solving complex problems and building impactful recruiting solutions? Do you have a track record of driving growth in SaaS products? If so, we need you to join Health eCareers and help us connect even more healthcare professionals with their ideal career opportunity. As Product Manager, you will play a pivotal role in shaping the future of healthcare talent acquisition. Within the first 12 months, you will define and execute a product roadmap that demonstrably increases key engagement metrics (e.g. applications per job view, activation rate, etc.). These efforts will involve a deep understanding of user needs, market trends, and competitive offerings, and ultimately lead to measurable growth in platform usage and partner retention. Key Responsibilities • Drive Product Innovation and Execution: You will lead the product development lifecycle from concept to launch, ensuring the timely and successful delivery of high-quality features and enhancements. You will work closely with our Data Science team and external vendors to drive innovation and expand the scope of AI solutions that match physicians, advanced practice providers, nurses, and allied health professionals to employers., • Deeply Understand Our Users (Job Seekers): You will establish and maintain a deep understanding of the needs, behaviors, and pain points of healthcare job seekers. This will involve conducting user research, analyzing data, and collaborating closely with customer-facing teams., • Collaborate Effectively Across Teams: You will work closely with engineering, design, marketing, sales, and partner management teams to ensure alignment and successful product delivery. You will establish clear communication channels and processes to foster effective cross-functional collaboration within the first 3 months., • Utilize Data to Drive Decisions: You will establish and leverage OKRs to track progress, identify areas for improvement, and make data-driven product decisions. Job Qualifications • Excellent Communication and Collaboration Skills: You are a strong communicator and collaborator, able to effectively influence and build relationships with cross-functional teams and stakeholders., • Track Record of Product Management: You possess a proven track record of product management with 3+ years of experience leading product engineering teams and launching successful products, ideally within a two-sided marketplace or SaaS environment., • End-to-End Funnel Expertise: You have hands-on experience analyzing and optimizing the full user experience funnel — from initial candidate discovery and talent acquisition through job search, browsing, and application completion. You can identify drop-off points, prioritize experiments, and implement changes that meaningfully lift conversion rates. Preferably you have gained this experience at a career search platform, an e-commerce site, or another high-traffic consumer marketplace where funnel performance is a core business driver. You have hands-on experience designing, executing, and analyzing A/B tests to drive measurable product improvements and growth initiatives., • SEO Strategy and Organic Growth: You have a strong working knowledge of search engine optimization as it applies to content-rich, high-volume platforms. You understand technical SEO fundamentals, on-page optimization, and structured data — including Google for Jobs schema markup — and know how to apply them to drive organic candidate traffic. You are also fluent in the evolving search landscape, including how AI Overviews (AIO) are reshaping organic visibility and click-through behavior, and you can translate that knowledge into concrete product and content strategies that maintain and grow top-of-funnel reach., • Passionate about our Mission and Customers: You are excited about Health eCareers' mission to connect healthcare professionals with opportunities and improve patient care. You have a passion for understanding and solving user problems, and you have a track record of conducting user research and translating insights into product improvements., • Experience in the Online Recruitment Industry: Experience in the online recruitment industry, with an understanding of the dynamics between employers and job seekers, is a strong plus. If you are a highly motivated and experienced product leader who is ready to drive innovation in healthcare recruiting, we encourage you to apply and shape the future of Health eCareers. About Health eCareersHealth eCareers' mission is to empower healthcare organizations to build exceptional teams and to provide healthcare professionals with the resources they need to advance their careers. We are the leading online career resource for the healthcare industry, connecting thousands of hospitals, medical practices, and other healthcare employers with highly qualified candidates. We believe in the power of connecting the right people with the right opportunities to improve patient care.Life at Everyday HealthAt Everyday Health Group, the Health & Wellness division of Ziff Davis, we work in a culture of collaboration and welcome those who desire to join our growing global community. We believe in careers versus jobs and people versus employees. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work. Everyday Health offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan. We are committed to work-life balance with Flexible Time Off, Volunteer Time Off and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally.Our Culture and ValuesWe created our values together to guide our collective purpose and pursuits. We are collaborators and problem solvers. We empower one another to make informed decisions and to be enabled towards action. We embrace success. We recognize that innovation can spark and be born from any of us no matter our individual role or background. We encourage open mindedness and sensitivity to each other and our environment. Our personal and professional passions get ignited, nurtured and supported. We value that doing is greater than talking as the most measurable means of impact. Our collective purpose to deliver enlightened audience experiences with trusted brands is what drives the success of our business and our professional satisfaction. About Ziff DavisZiff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.At Ziff Davis & Everyday Health Group, we remain dedicated to creating an environment where everyone feels valued, respected and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity and Inclusion has always been about fairness, equal opportunity and belonging, which enables us to attract and retain the best talent, regardless of background or circumstances, allowing our thousands of employees worldwide to thrive.The Company provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience and geographic location. The salary compensation for this role is $105,000 to $135,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Everyday Health Group is the place for you. Everyday Health Group has employees located in 40+ states as well as offices in NYC, Asheville, Boston, London, England and Mumbai, India.

Rockstar is recruiting for a fast-growing SaaS company that empowers creators, coaches, and online experts to build thriving online communities. Our client offers a plug-and-play platform that enables users to manage discussions, courses, payments, events, documents, workflows, matchmaking, directories, and more—all on their own websites. The team is passionate about giving people the power to own and shape the way they engage with others online. The client is a plug-and-play online community builder. Think “Shopify for online communities”. The company is building a world where people have the power to own & shape the way they engage with others online. The platform allows creators, coaches, & online experts to build a thriving community business — with discussions, courses, payments, events, documents, workflows, matchmaking, directories & more — all on their own website. Why this job is special… • The successful candidate will be one of the first engineers to join the company—but will be joining a product & codebase that works. The company has hundreds of customers processing thousands of dollars every month. This role offers all the leverage and autonomy of being an early engineer without the burden of building everything from scratch., • The team consists of individuals who know their craft. Everyone is exceptionally skilled and brings deep experience from their previous roles., • Typescript is taken seriously. If a candidate is passionate about pragmatically applying type systems & functional patterns, this is the place for them., • AI agents are here & the company is ready to use them as a force-multiplier. Significant time has been spent building incredibly expressive & flexible application building blocks. AI will allow the team to double down on these through MCP and agentic configuration, providing the magic of tools like Replit & Lovable without the brittleness. What the role entails… • Working closely with the team to scope & prioritize new features, • Writing modular, maintainable, thoughtful code, • Creating rails to enable AI coding agents to robustly make changes & develop new features, • Monitoring the production environment and working with users to identify & resolve bugs Remote restrictions Workday must overlap by at least 5 hours with New York, NY, USA This role will be enjoyable for those who… • Appreciate working with Typescript, type systems & functional patterns, • Enjoy writing high-quality code within the constraints of a rapidly changing product, • Want to have a strong influence on the direction of the product, • Thrive working in an autonomous environment, • Like creating new abstractions (responsibly!), • Are not afraid to dive into unfamiliar technologies & platforms Some problems the team has worked on… • Improving the type safety of the codebase, • Efficiently matching community members via max weight matching & linear programming, • Abstracting the mobile app to allow for custom white-labeling Potential projects for this role… • Building the first version of the MCP server, • Reworking frontend infrastructure to enable communities to create SEO-indexable content, • Building a new community-centric voice & video call experience, • Optimizing API server infrastructure and database queries to accommodate usage growth, • Establishing an app ecosystem to allow external developers to build custom apps within the platform, • And much more! What the company is looking for… • A strong background working with Typescript or similar typed languages, • Experience with React or similar frontend component frameworks, • Experience scaling backend infrastructure & identifying performance bottlenecks, • Strong opinions about what well designed products feel like, • Intuition for balancing long-term engineering best practices and iterating quickly, • Empathy for users and the desire to carefully craft delightful user experiences, • A love for building & experimenting with products Bonus points for candidates who… • Have founded a company before, • Have experience with profiling & monitoring NodeJS in production, • Have experience building realtime applications Our Stack The company loves Typescript! The entire stack is type-safe from the initial database call to the last React prop. Developer experience is a priority, and the team is not afraid to spend time improving internal tooling if it will allow for faster and/or better shipping.

Who are we?UpGuard’s mission is to make life easier for security teams. We meticulously create robust solutions that enable our customers to identify, assess, and remediate cybersecurity risk across their attack surface, vendor ecosystem, workforce, and trust relationships. Our integrated cyber risk posture management platform combines comprehensive security ratings, instant risk assessments, templated security questionnaires, threat intelligence capabilities, and agentic AI to give organizations a holistic view of their risk surface. The Marketing team at UpGuard includes multiple marketing and design functions, including Product Marketing, Demand Gen, Marketing Ops, Content Marketing, SEO, Community, Design, and Video. UpGuard’s vision is to become a leader in the markets we play in (Cyber VRM, Attack Surface Management) by providing a best-in-class SaaS platform for organizations to manage their third-party risk and external attack surface. Our purpose as a Marketing team is to facilitate this goal by growing UpGuard with a repeatable and scalable marketing engine and a leading brand. Where does this role fit in?As our Senior Product Marketing Manager, you will be pivotal in driving the evolution and growth of the UpGuard platform. You’ll partner with our Product team to conduct deep market research to unearth customer insights and identify opportunities to delight our users. You will define product positioning and messaging, lead the planning and execution of product launches, and partner with our broader marketing team to activate campaigns for your product line. • Conduct market research and competitive analysis to identify market trends, competitive positioning, and opportunities for growth, • Be the expert on UpGuard’s products and know why customers love them, turning that insight into differentiated positioning and concise user and buyer personas, • Produce compelling value propositions and messaging that differentiate UpGuard’s products in the market and resonate with our target audience, • Plan and execute creative launch campaigns for new products and features, working closely with cross-functional teams such as product, sales, and customer success, • Build core sales and marketing assets such as pitch decks, product datasheets, and product-related content, • Be a subject matter expert for our Sales and broader Marketing team and represent UpGuard at industry events and conferences, • 4+ years of product marketing experience in B2B SaaS product marketing, • Familiar with working on early-stage products and driving early customer discovery, • A passion for connecting with customers and understanding pain points, • Can hold your own in conversations with our Product and executive team, • You love getting your hands dirty - to get a campaign moving, you’re happy to mock up a landing page for a designer to polish, create screen recordings, and occasionally write your own copy, • You're data-driven and can make relevant inferences from tools such as Google Analytics, Hubspot, and Mixpanel to drive decision-making, • We’re looking for someone who’s not just comfortable with change, but curious about it—especially when it comes to adopting AI tools that can enhance how we work, • A strong grasp of cybersecurity, • Familiarity with product-led go-to-market motions, • Experience at a growth-stage tech company, • Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions), • WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set-up within your first 3 months at UpGuard (all regions), • $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions), • Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries, • 18 weeks paid Parental Leave: irrespective of parenting role (all regions), • Personal Leave allowance: this includes sick & carer’s leave (all regions), • Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions), • Top spec hardware: all team members will be provided with top-spec laptops for their role (all regions), • Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions), • Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work (all regions)#LI-SD1 UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why! As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC. Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About cside: cside is the web security company focused on browser intelligence. We leverage deep browser internals knowledge and AI to detect what otherwise goes unnoticed — or is simply too cumbersome to catch. From identifying malicious JavaScript executions to preventing account takeovers and fraudulent account creations, we are building the next generation of defense against sophisticated web threats. Our team is a highly specialized group of seasoned browser internals experts and real-time distributed systems engineers. We are building the infrastructure required to process complex signals at scale, turning raw browser data into actionable security intelligence. Backed by $7.7M in pre-seed and seed funding, cside is already trusted by a diverse range of the world's largest brands. Our technology protects massive universities, global fast-food chains, e-commerce giants, online entertainment platforms, payment providers, SaaS companies, crypto exchanges, and travel networks. This role is based in San Francisco. While much of our team works remotely across the globe, we bring everyone together twice a year for offsites in tropical locations About the role: We’re looking to expand our GTM team with a forward thinking full-stack marketer. Owning top of funnel, SEO, GEO, product releases, content and taking initiative on new marketing channels. What you will do: Draft, implement and improve top of funnel strategies. Get leads flowing! Build, optimize, and scale multi-channel marketing campaigns across LinkedIn, Google, TikTok, Reddit, newsletters, and emerging platforms. SEO, SERP, LLM discoverability, Ads... Own reporting: develop dashboards, run A/B tests, and translate metrics into actionable insights Own the tech stack for GTM automation, creating systems that reduce inefficiencies and improve outcomes Design, run, and analyze iterative growth experiments across the entire funnel: acquisition, activation, retention, and expansion Automate lead scoring, account prioritization, and personalized outreach to maximize conversion rates Instrument and maintain our analytics stack (GA4, PostHog, HubSpot, SEMrush, etc.) to provide a single source of truth on performance Partner with GTM & Product to launch self-serve onboarding flows and product-led virality loops Build automated lifecycle campaigns (email, in-app, Pylon) that convert free customers to paying, retained customers Craft technical, value‑first narratives that resonate with security engineers & compliance leads. Report weekly insights and learnings Evaluate and unlock new channels to achieve step-change growth About you: 3+ years driving growth for B2B SaaS (security or developer tooling preferred) with a clear track record of pipeline and revenue impact. Ideally a mix of working at larger companies and smaller companies. You have experience achieving a lot with little. If you managed millions in ad-spend, that will not impress us here. Experience with tools like Clay, HubSpot, Email delivery, etc.. Ability to evaluate and adopt new tools to maintain a competitive edge Analytical to the core and comfortable building dashboards and explaining the "why" behind the numbers Experimentation mindset; you default to hypothesis → test → iterate and openly share wins and failures Able to translate complex security concepts into crisp, compelling value propositions for technical buyers Thrive in zero-to-one environments; biased toward action, embrace ambiguity, and ship fast without cutting corners Exceptional written and verbal communication skills; you write tight copy and influence cross-functional stakeholders Genuine passion for web security and belief in cside's mission to protect developers and users Fully remote capable with at least 4 hours overlap with UK timezone; excited to travel for 2-3 company offsites per year and if interested in-person conferences At cside: Constantly learning and developing better, we grow together We do not ship half projects, we do not sell snake oil, we don’t cut corners - out of respect for our team, our customers and our community, we put a dent in the universe by building good products Transparency and integrity above all cside offers: Quarterly offsite Generous work from home allowance Latest Macbook Stock options Market rate salary (seed stage) Take what you need PTO Our team is invested in your long term career development. If you want to talk at events, we’ll make that happen, if you want to learn how to build your own startup one day, we’ll offer you a front line seat. cside is built by folks like you. We’re building a world class security company, and we simply want the best people for the job. We do not select or discriminate based on formal educational background, age, skin tone, religion, national origin, sexual orientation, gender identity, disability status, marital status, veteran status… we’re welcoming all and celebrate equal opportunities.

About _Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our visionWe’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our tractionSince 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our teamOur team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we workOwner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. Why we’re looking for you As the Manager of Customer Success, you will play a vital role in ensuring our customers are engaged, satisfied, and successful with our online ordering, delivery, and marketing solutions. You will lead a team focused on driving the growth and retention of our customer base. This role requires a customer-first mindset and a strategic approach to improving customer lifetime value (CLTV) and maximizing the adoption of our platforms. You’ll collaborate with the SVP of Customer Success, along with cross-functional teams, to continuously improve the customer experience. This role is 100% remote and can be based anywhere in Mexico or Colombia. • As the Manager of Customer Success, you will be instrumental in shaping the overall customer experience and long-term success of our clients. Your work will directly impact the company’s growth by:, • Reducing Customer Churn: Through proactive monitoring and tailored retention strategies, you will help reduce churn, ensuring customers continue using and benefiting from our platforms., • Increasing Customer Lifetime Value: By fostering deeper relationships with customers and identifying opportunities for upselling or cross-selling, your efforts will significantly contribute to higher customer lifetime value (CLTV)., • Improving Customer Experience: You will be at the forefront of identifying and addressing customer needs, ensuring their experience with our platform is seamless, successful, and consistently improved over time., • Driving Customer Advocacy: Your role will cultivate satisfied customers who become advocates, helping build a positive reputation for our brand and encouraging referrals through word-of-mouth or formal programs., • Your leadership in retention efforts will be pivotal in sustaining the company’s growth, revenue, and market position in the competitive restaurant technology space., • SVP of Customer Success, • Other Managers of Customer Success, • Leaders of Customer Support, Launch, and Sales, • Product Leaders, • Operations + Enablement, • Experience: 5+ years of experience in customer retention, customer success, or account management, preferably in the SaaS, POS, or restaurant technology sector., • Leadership: Experience managing a customer-facing team, with proven ability to drive performance and nurture team growth., • Objection Handling: 2-3 years in software sales, preferably to small business owners. Strong understanding of objection handling and isolation best practices with the ability to up-level reps on these critical skills, • Customer-Centric Mindset: A deep commitment to delivering an exceptional customer experience, with a track record of building and maintaining strong relationships with clients., • Analytical Skills: Strong analytical skills with the ability to interpret customer data and metrics, turning insights into actionable strategies for customer retention., • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with customers and collaborate cross-functionally with internal teams., • Problem-Solving: Proven problem-solving skills, with the ability to anticipate customer needs and proactively address challenges before they escalate., • Adaptability: A highly adaptable individual who thrives in a fast-paced environment and is able to manage multiple priorities and meet deadlines., • Technical Aptitude: Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus., • The estimated base salary range for this role is $60K - $70K USD, • Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!🚩 Notice - Employment ScamsCommunication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

About _Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our visionWe’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our tractionSince 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our teamOur team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we workOwner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you We’re looking for a people-first, execution-obsessed Tier I Support Team Lead to lead from the floor, coach with intention, and drive consistent performance across our frontline Support team. This role is not about passive management. It’s about daily presence, clear standards, strong coaching, and rapid course correction to ensure customers receive timely, empathetic, and high-quality support—every interaction, every day. The Tier I Support Team Lead is responsible for the day-to-day execution of Tier I support. You will coach agents in real time, reinforce expectations, monitor performance against clear metrics, and take action when standards are not being met. You’ll work closely with other Team Leads, the Support Manager, and QA to ensure alignment, coverage, and consistency across the org. This role is 100% remote and may be based in LATAM - Colombia, Mexico or Costa Rica. • Lead and develop frontline agents, • Own coaching and development for a pod of Tier I agents through structured 1:1s, live call/chat coaching, and timely feedback, • Build confidence and capability while holding a high bar for performance, ownership, and customer experience, • Identify skill vs. will gaps and address them directly through coaching or performance management, • Own quality, accuracy, and consistency, • Reinforce SOPs, workflows, and decision frameworks consistently, • Partner with QA to calibrate expectations, address trends, and translate QA insights into clear coaching actions, • Ensure tone, accuracy, and adherence meet expectations—not just CSAT, • Drive daily execution and results, • Actively monitor SLA, productivity, schedule adherence, attendance, and CSAT, • Stay close to the floor to identify risks early and intervene quickly, • Escalate issues appropriately while maintaining strong Tier I → Tier II handoffs, • Build a culture of accountability and support, • Create an environment where expectations are clear, feedback is frequent, and performance is owned, • Balance empathy with accountability—agents feel supported and responsible for results, • Reinforce behaviors that align with our values and customer standards, • Enable scale and operational improvement, • Surface gaps in training, documentation, tooling, or process, • Partner with leadership to continuously improve how Tier I support operates at scale, • Help agents progress toward mastery-level performance and future growth opportunities, • Report to: Support Team Manager, • Coach daily: Tier I Support Agents through 1:1s, feedback, and performance management, • Partner with: Other Tier I Team Leads to ensure coverage, consistency, and alignment, • Collaborate with: Tier II Team Lead to improve escalation quality and handoffs, • Work closely with: QA Analyst on calibration, trends, and targeted coaching initiatives, • 3–6 years of experience in customer support, ideally in a high-volume SaaS or marketplace environment, • 1–2 years in a leadership, senior agent, SME, or acting lead role with direct coaching responsibility, • Strong passion for coaching and developing others—paired with comfort holding firm performance standards, • Proven ability to manage day-to-day performance across SLA, productivity, attendance, and quality, • Ability to diagnose performance issues (skill, behavior, clarity, or effort) and respond decisively, • Highly organized, proactive, and comfortable making decisions without constant direction, • Clear, direct, and empathetic communicator—able to deliver feedback that drives change, • Experience with support tooling (Salesforce, Talkdesk, Intercom, or similar CRM/telephony platforms), • Calm, structured leader in fast-paced, high-volume environments, • Spanish/English bilingual fluency is a strong plus, • Restaurant, hospitality, or marketplace support experience is a plus, • The estimated base salary range for this role is $30k USD, • Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! 🚩 Notice - Employment ScamsCommunication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

Are you passionate about a career in content marketing, love a good em dash, or a well-placed Oxford Comma? Enjoy a fast-paced environment, and have a passion for writing? Then we’ve got a great internship opportunity for you at a company with over 20 years of experience! We are currently accepting part-time content marketing interns for our tourism team. The internship will focus on learning: Writing unique, AI-proof Content Photo editing and optimization How to manage editorial content calendars How to utilize CMS platforms like WordPress SEO as it pertains to content marketing Utilizing AI for research and content drafting This is an unpaid internship intended to college credit or professional experience. We will work with your school to meet internship requirements. Location: This is a remote internship; however, candidates must be located in one of the regions of Upstate New York we cover: Albany, Saratoga, Glens Falls, Lake George, and/or the Adirondacks. In your cover letter, please share your connection to the area. Time Commitment: Flexible based on your school's internship requirements. Duties may include any or all of the following: Create timely articles about upcoming events, business openings, and other relevant regional news Work within an editorial calendar to research, write, and publish evergreen content that promotes tourism to the local area, and gives potential visitors a unique perspective. Resize and optimize relevant photos to coordinate with online articles, guides, and block posts, coordinating image permissions and utilizing proper citations as needed Follow a style guide to adopt an appropriate writing style and tone necessary to connect with different audiences Monitor and assist with events calendar management, including editing user submitted events and creating enhanced event build-outs Channel your organizational skills to help the team with a variety of tasks Administrative duties include, but are not limited to: Data entry in admin system and project management software Keeping task list current and populated with notes Daily time clocking and tracking of assignments Ideal Candidates: You love to write and are really good at it You’re a college freshman, sophomore, junior, senior, or grad student Are passionate about content marketing You’re interested in learning more about SEO and digital marketing You’re detail oriented and like working in a fast-paced environment You have strong regional knowledge of the Capital/Saratoga Region and/or the Adirondacks

What We Do At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients. Who We Are People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. We are committed to living out our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion. Overview of the Role • The Account Manager, Kroger Omnichannel role will act as a 360 account manager for the C.A. Fortune client base across Kroger and Kroger’s digital and marketing ecosystem, including Kroger.com and retailer media platforms., • Fully remote but if local to Chicago, IL will observe a hybrid schedule (3 days in-office) Salary: $75,000 - $85,000, based on experience, qualifications, and skills. • Minimal overnight travel required - less than 10%, • At C.A. we’re not looking for perfection, just people that want to commit to us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is! What You’ll Do at C.A. Fortune • Partner with internal C.A. Fortune teams to develop organizational expertise for Kroger and Kroger’s omnichannel ecosystem, • Provide insights into key metrics and performance trends across Kroger’s in-store and digital business, • Support planning and execution of marketing, advertising, and promotional efforts across Kroger platforms, • Create operating standards for managing client businesses both online and in-store within Kroger, • Act as a 360 Account Manager for C.A. Fortune client base across Kroger and Kroger.com, • Develop and execute plans to drive ROI through performance-based and brand-building strategies, • Represent client interests to Kroger, 84.51°, and Kroger Precision Marketing (KPM), • Analyze and report on client business results tied to Kroger digital initiatives and retail media programs, • Share overall understanding of Kroger’s omnichannel ecosystem, including Pickup & Delivery, loyalty, and retail media, • Support new item setup, pricing, digital shelf optimization, SEO, content syndication, and digital advertising initiatives, • Collaborate cross-functionally with sales, insights, and media teams to support joint business planning and retailer growth strategies What You Should Bring to the Table • Strong knowledge of the consumer products industry (specifically food products), • 4-year bachelor’s degree, and/or similar industry experience, • Proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint), • Understanding of Kroger systems and platforms including Kroger Precision Marketing (KPM), Kroger Ad Platform (KAP), Prism, Stratum, Market6, and Kroger’s broader digital ecosystem, • Familiarity with omnichannel retail strategies including Pickup & Delivery, loyalty marketing, and retail media You Will Stand Out if You Have • Previous Kroger (in-store or digital) experience, • Familiarity with Kroger systems including Prism, Stratum, KPM, KAP, or 84.51° tools, • Account management experience directly supporting Kroger, • Experience managing retailer media campaigns or omnichannel marketing initiatives within grocery retail Perks • PTO and sick days, • 11 paid company holidays per year, • 1 floating holiday, • 2 paid volunteer days per year, • Bonus eligible, • 3 months fully paid parental leave (regardless of gender), • Medical, dental, and vision, • Paid company life insurance, • 401k with company match, • Summer hours (half day Fridays from Memorial Day thru Labor Day), • Work from home flexibility Come As You Are C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.

Job Description Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with full benefits? Have you been thinking about switching career paths and moving into sales? Hibu is here to set you up with best-in-class training so you can win and grow your career! Year 1 on-target earnings between $100,000-$110,000 with ability to earn more through uncapped commissions and monthly bonuses! Year 2 on-target earnings between $110,00-$130,000. Base Salary: $51,000 Why our people love working at Hibu (and why we have made Power Selling's Top Companies to Sell for EIGHT years in a row!): • Base salary, expense allowance, mileage reimbursement, and uncapped earnings through commission and bonuses, • Comprehensive benefits package offered, including health, vision, and dental coverage., • Hybrid sales environment (home office and in-field work), • Recognition and incentives including an annual President's Club Trip, • Clear career path in both leadership and sales with high potential for promotions, • 3 weeks of classroom training followed by 9 weeks of field training while on the job and ongoing companywide support, • Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and Microsoft, • Community focused organization, • Flexibility and work-life balance By now, you are probably ready to apply immediately, but just in case you need 1 more reason to apply, check out this video from one of our sales reps on why Hibu is the right choice for you! What you will be responsible for as an Outside Sales Representative: • Selling Digital Marketing solutions through a partnership selling model, • Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO, • Cold calling business owners and prospecting within a designated territory to set appointments and conduct strong needs assessments, • Grow your own book of business by helping small businesses succeed and earn residual commissions for retaining your clients through strong account management, • Perform virtual and in-person presentations to prospects, • Build strong client relationships working within a wide variety of industries, making each day different! Want to know more before going any further? Check out this short video of who we are, and we are sure you will want to explore further: https://video.hibu.com/watch/kKXY8EF3zFsuGsU36yzom7 Requirements to win as an Outside Sales Representative: • Grit and relentless perseverance, • Entrepreneurial spirit, • Problem solver and relationship builder, • Refuse to lose attitude every single day, • Quick-witted, adaptable, and strategic Our core values are something we live by every single day and what has helped to shape our business to become a leading provider of digital solutions along with a company people love working for. Check out this video to learn more about Hibu's core values from our employees themselves: https://video.hibu.com/watch/NdGvcR4FEsay3CvC43fjyQ #LI-HYBRID #LI-JD1 IND8 Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package. Learn more about the Hibu culture here: Culture at Hibu NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address applicationaccomodation@hibu.com : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability