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- ModernMD Urgent Care
Patient Care Coordinator2 days ago$19–$20 hourlyFull-timeManhattan, New YorkJOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.
Immediate start!Easy apply - Brooklyn Workforce1 Career Center
Housekeeping Supervisor5 days ago$22 hourlyFull-timeDowntown Brooklyn, BrooklynGeneral Responsibilities: · Ensure that the club and exercise equipment are clean and well maintained while providing excellent customer service to all members and guests · Complete housekeeping tasks such as cleaning widows, dusting, moping, sweeping, garbage removal, polish stainless steel, etc. · Ensure clean folded towels are available at all times around the facility and in locker rooms · Maintain a clean locker room including showers, toilets, sinks, steam room, sauna, lockers, and vanity areas · Regularly stock housekeeping supplies and help keep well organized storage areas · Operate and have full understanding of various chemicals and personal protective equipment · Assist with event and party set-up and break-down; including setting up tables, chairs, etc. · Ensure that the sidewalk entrance, stairwells, elevators, and lobby are presentable at all times · Notify management team when any rooms or equipment need immediate attention · Follows safety standards and practices at all times Supervisor Responsibilities: · Operates cleaning machinery for deep cleaning floors (tenant machine, doodle scrubber, carpet extractor, etc.) · Assists in onboarding and integrating new housekeeping hires by training them on SOPs, equipment, and continues to develop them and provide resources to them to be successful · Engages and builds relationships with members with exceptional customer service · Assist with daily maintenance of venue, including: changing light bulbs, replacing damaged basketball nets, snaking a drain, fixing small equipment, replacing or repairing locker doors, etc. · Familiar with and executes sense of urgency for emergency protocols (leaks, fire safety, etc.) · Strong facility knowledge and problem-solving skills. Troubleshoots issues in the moment (tripped electrical breaker, error code on boiler, thermostat in alarm, elevator shut down etc.) · Project Delegation and Audit: o Ensure clear communication of project requirements and deadlines · Manage callouts while on shift · Manage Inventory o Oversee inventory levels and ensure that supplies are stocked and managed efficiently · Assist in schedule creation with Senior Operations managers o Help draft schedules that align with operational needs o Address scheduling conflicts Qualifications: · 1+ year experience as Housekeeping I Associate, preferred · 25+ hours/ week · “Above Expectations” performance on Quarterly Reviews · Expertise with cleaning machinery · Ability to train Hospitality Associates · Business proficiency in English · 100% reliable · OSHA 10 Certified, preferred
Easy apply - Elite Pain Queens Back Neck Knee PRP & Cortisone Injections by Dr Y. Abrakhimov NYC
Front Desk Receptionist/Manager25 days ago$18–$25 hourlyFull-timeRego Park, QueensAs a Receptionist/Assistant you will be responsible for providing administrative support to ensure efficient operation of the medical office. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner. Many opportunities to move up in the ladder in the company and assume managerial position with paid vacation time as bonus. Responsibilities Organize and schedule appointments Update and file medical records and insurance reports Assist during medical examinations Produce and distribute correspondence memos, letters, faxes and forms Prepare and clean treatment rooms and medical instruments Skills Spanish speaking is a must Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and priorities work Social perceptiveness and service oriented Strong organizational and planning skills Proficiency in MS Office and patient management software Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Benefits: 401(k) matching Employee discount Flexible schedule On-the-job training Opportunities for advancement Paid sick time Paid time off Schedule: 10 hour shift 8 hour shift Language: spanish (Required) Work Location: In person
Easy apply - Home Care Services
Workers Compensation and Unemployment Representative1 month ago$20–$23 hourlyFull-timeFlatlands, BrooklynHeart to Heart home is looking for an experienced professional to join our growing HR team! The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Responsibilities include: Serve as the primary contact between the NYS Department of Labor and the Company. Effectively interpret and apply state laws and regulations in response to UI documents. Prioritize claims, questionnaires, determinations, state requested audits, and other unemployment related data. Manage incoming Worker's Compensation and Disability Claims. Required: Must be fluent in conversational Spanish Advanced writing skills is a must Strong business and analytical ability with a proven ability to gather research. Exceptional administrative and clerical skills GREAT PAY AND ROOM FOR GROWTH! Job Type: Full-time What we offer: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time Job Type: Full-time Pay: $20.00 - $23.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person
No experienceEasy apply - infinity global concierge
Front Desk Agent1 month ago$20–$25 hourlyFull-timeManhattan, New YorkWe are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus
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