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Sailor Health is on a mission to solve the mental health crisis among older adults. In the United States, older adults have the highest suicide rates of any age group yet receive the least mental health care. By 2030, over 65 million seniors will make up nearly a quarter of the U.S. population, creating one of the largest and most urgent challenges in healthcare. Sailor is building the platform for senior mental health, connecting older adults, therapists, healthcare professionals, and insurance plans. Our AI-native operating system powers seamless care coordination, real-time clinical insights, and insurance billing - enabling therapists to spend more time delivering compassionate care. We are growing quickly and have partnered with Medicare to offer affordable and exceptional psychotherapy to hundreds of patients. We are honored to have the support and backing of world-class founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health. Location: HQ - New York City - Remote. We’re looking for a Founding Full-Stack Engineer to lead our AI-powered full stack from architecture to launch. You’ll work side-by-side with our co-founders to build the systems and AI infrastructure that power our platform – from therapist tooling to care navigation copilots. This is a ground-floor opportunity to design and launch an AI-first product from scratch at a startup with extreme PMF. You’ll own major technical decisions, shape our engineering culture, and bring bold ideas to life – fast. If you’re eager to move with speed and autonomy, and want your code to drive meaningful, measurable impact at scale, we’d love to meet you. * Build our V1 clinical operations layer: Design and ship core systems across our patient experience, therapist workflows, and EHR – from first line of code to production-ready tools. * Lead AI innovation: Build and scale AI-native features including speech-to-text triage, care navigation copilots, auto-summarized progress notes, intelligent intake, and real-time voice agents that speak with families * Set the technical bar and grow the engineering team: Own architecture and major technical decisions while rolling up your sleeves to code, review, and ship. Mentor and inspire teammates, shaping a culture of speed, excellence, and impact. * Move at the speed of light: Collaborate directly with clinicians, designers, and founders to ship, iterate, and improve in real-time – with no bureaucratic drag * You’re an A+ player. You have a burning desire to win, a track record of excellence, and a drive to build with urgency and precision. You want to be the best and you want your team win. * You have 4+ years of experience. You’ve contributed meaningfully to engineering teams in fast-paced, high-ownership settings – ideally at startups or in founder-facing roles. * You’re fluent across the stack. You move confidently between backend and frontend systems and can architect elegant, scalable solutions end-to-end. * You’re a mission-driven leader. You care deeply about solving the mental health crisis for older adults and want your work to have life-changing impact. You lead with empathy, set a high bar for excellence, and inspire those around you to move fast with purpose.

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ___. Overview: You will be a key member of the Account Management team responsible for client satisfaction by providing exceptional service, thought leadership and execution. The Account Manager will be the lead customer facing contact with the client and will be responsible for helping to plan, develop and execute our clients’ marketing strategies. What you will do: • Assume a leadership role in a cross-functional team including Client Solutions, Analytics, Operations, and Implementation of Web Site, Email and Customer Data Platform optimization., • Act in a client-facing capacity to lead the direction, communications, and outcomes across the teams., • Assist sales and senior management in the scoping of solutions for clients resulting in programs, which support the client’s business objectives and position the relationship for success., • Manage the delivery of scoped services for clients, coordinating efforts across the internal operational teams ensuring timeliness and quality at each step., • Lead client calls and communications including the development of client-facing materials such as proposals, presentation deliverables, strategic points of view, status reports, and requirements documents. Manage to outcomes and follow-ups., • Work with client to plan and execute a wide range of campaigns across addressable channels., • Evaluate opportunities to grow the scope of services and tools., • Oversee the quality of operational responsibilities including delivery of reports, communication of campaigns and/or analytic changes., • Manage client billing, budget and forecast processes. Expectations: • Develop and build excellent relationships with clients, and internal team members., • Ensure campaign goals are clearly defined and understood by team members., • Monitorcampaign and alert team members with performance concerns., • When issues areidentified, work with team members to develop solutions and client communication., • Escalate any major client issues, bringing in senior management asappropriate. What you need: • BS or BA degree, preferably in Marketing or Business, • 3 – 5 years’ experience in account management or a client-side marketing department with experience with:, • Email/Digital marketing, • Customer journey development, • Multi/Omnichannel marketing, • Campaign management, • Excellent communications skills and relationship skills, • Proficient in MS Office: Excel, PowerPoint, and Word BENEFITS & PERKS • Unlimited PTO, • Excellent medical, dental, and vision coverage, • Employee Equity, • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $90,000 - $100,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: ___ ZETA IN THE NEWS! #LI-RP1

At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way. We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most. Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be. If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you. • Infrastructure Management: Participate in the design, implementation, and maintenance of Sysdig's Infrastructure at scale on different clouds and on-prem., • Automation and Optimization: Create / improve automation tools for infrastructure deployment, monitoring, and maintenance., • Incident Management: Participate in incident response efforts, perform root cause analysis, and implement preventive measures., • Compliance and Security: Ensure compliance with industry standards for security and data protection., • Data-store Management: Participate in handling infrastructure of Sysdig's Data-stores and the unique problems of data-stores resiliency, scalability and cost optimization., • Design solutions with security controls embedded as first‑class requirements, • Guide and influence technical decisions across teams toward strong, aligned outcomes, • You will bring expertise in infrastructure management, cloud technologies, and automation tools., • You will bring expertise in diagnosing issues, performing root cause analysis, and implementing solutions., • You will identify opportunities for improvement and inspire creativity within the team, • You have 12 years of hands-on experience handling production infrastructure., • You will work with technical architects to translate high‑level designs into concrete operations and effective runbooks/support models., • Establish standards and procedures across the service product lifecycle and ensure practitioners adhere to them, • Initiate and monitor actions to investigate patterns and trends, determine remedies, and implement preventative measures, • Comfortable writing scripts in Bash, Python, or GoLang and working with Linux and command line interfaces., • Hands-on experience with one or many cloud platforms and Kubernetes environments, • Proficiency in Linux administration, network troubleshooting, and infrastructure as code (Ansible, Terraform) in cloud environments, • Experience with FedRAMP compliance (High/Moderate levels) and U.S. citizenship required for the role, • Extra days off to prioritize your well-being, • 401(k) Retirement Savings Plan with a 3% company match, • Maternity and Parental Leave, • Mental health support for you and your family through the Modern Health app #LI-SM3#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Vive Vive is a high-growth trajectory, sustainable agtech firm founded in 2006 and headquartered in Mississauga, ON. Our Made in Canada, patented Allosperse® delivery technology helps farmers do more with less. By bringing the power of Precision Chemistry™ to agriculture, Vive is connecting the lab to the field, enabling growers to cut costs and reduce their environmental footprint. We are fully commercial with established distribution across the US, and our products were used in USA and Canada on over 2.3 million acres in 2025, with total treated acreage growing at 149% per year on average. We were recently selected as part of the inaugural cohort of the Government of Canada’s Global Hypergrowth Project, and we are well on our way to becoming Canada’s leading anchor agtech firm. We’ve received several awards for culture and innovation, been named the SDTC Changemaker of the Year, and ranked #196 on the list of the fastest-growing companies in the Americas. With over 100+ patents, and a vision of having a Vive solution on every acre, we’re looking for passionate, growth-minded individuals to join us on our journey. At Vive, our core values are the foundation of everything we do and are a guiding force for all the exciting and unique experiences you will have when working with us. • We are grower-focused, • We succeed through collective genius, • We are building something real, • We are confident and adaptive owners, • We are data-driven If you’re looking to build something real with a team of smart, confident and adaptive owners (and like to have LOTS of fun along the way), keep reading to learn more about the Senior Product Manager role and the role you will play in helping us reach our goals! Mission Your core mission is to devise and execute product and crop strategies designed to deliver a ‘best in class’ position for the Vive portfolio. Working closely across internal departments and external partners, you will foster product development, manage profitability, and create brand awareness for the Vive portfolio. Supporting Vive’s rapid market growth, you will assess market opportunities and develop compelling business cases for new products that address market pain points, as well as lead the market introduction of new products and technology platforms. You will deliver on this mission by: • Bringing a deep understanding of the synthetic and biocontrol market and grower pain points and leverage that understanding to optimize the development of future Vive products, • Executing product launch excellence by translating internal coordination to commercial success, • Creating market demand through strategic product development and positioning that succinctly addresses grower needs and existing market gaps, • Exhibiting strong analytical and problem-solving skills despite imperfect information, • Maintaining a healthy mix of strategy and execution in day-to-day work while scaling efforts in support of a rapidly growing business, • Being a resourceful, creative, and self-driven individual with growth stage company experience, who is passionate about building something real in support of the organization’s continued business success, • Consistently managing multiple deliverables to ensure on-time and on-budget delivery Interacts with: • Internally – Sales, Agronomy, Marketing, Product Development, Field Biology, Supply Chain, Regulatory, Executive Leadership, • Externally – Growers, retailers, crop consultants, and other centers of influence; and at times other 3rd Party Product Development Partners Accountability - In Your First 12 Months You Will... • Accelerate new product development and key business assessments - Within the Product Development Process (PDP), accelerate pipeline development efforts by delivering on level-by-level business assessments (business case, Product Design Document (PDD), COGs, NPV modeling) for assigned product concepts. Ensure new product concepts address market pain points and support rapid market growth of Vive’s technology platforms., • Solidify Vive's market positioning as a biocontrol + technology partner of choice - Leverage existing and future pipeline of Vive biocontrol + synthetic combo products to communicate the strength and differentiation of Vive’s portfolio, enabled via Vive’s Technology Platforms. Ensure appropriate training and positioning of combination products. Assess and recommend new product opportunities for Vive technology + Biocontrol combinations., • Product launch excellence - Execute the launch of Technology Platform(s) and/or Product(s) with excellence. Focus on leading cross-functional product launch teams to bring the assigned Platform(s)/Product(s) to market. Translate internal launch coordination to commercial launch success in Year 1. Ensure the sales team receives appropriate training, product positioning, and go-to-market selling materials (i.e. presentations, sell sheets, field trial data, etc.)., • Forecast revenue and manage product margins - Triangulate Sales and market intel to provide monthly revenue forecast for existing commercial products. Inform Operations regarding regional and seasonal market timing and supply needs. Proactively manage COGs via various market data sources and analyses. Recommend price adjustments, when appropriate. Specific Duties & Responsibilities • Responsible for the assigned Vive portfolio brands across Sales, Agronomy, Marketing, Supply Chain, Regulatory, Field Biology and Product Development departments, • Leads brand plan strategy development and market assessment for assigned brands, • Manages product margins and the overall financial performance for the assigned portfolio, • Delivers monthly and annual revenue forecasts, • Manages COGs and product pricing, • Leverages multiple data sources to execute various market analyses, • Delivers branded Vive products with measurable value and market-relevant differentiation, • Collaborates with Sales and Product Development to identify and define new solutions to address market needs, from concept to creation, from field testing to product launch and market adoption, • Develops market-relevant proof points to convey each product’s brand story, • Ensures Vive product pipeline efforts are focused on addressing grower pain points and unmet market needs, • Partners with Sales to align and educate distribution channel partners delivering product to the market, • Serves as a lead contributor on the Vive Pipeline Development Process (PDP) and leads relevant Product Launch Committees, • Provides regular updates regarding product development and regulatory progress vs. timelines, • Leads business cases, product design document and financial modeling completion for assigned product concepts, • Owns and presents to senior leadership new product business cases – evaluates the product pipeline, incorporates market needs and opportunity and determines technical feasibility and development investment . Including: Executes market assessment and gap analysis; Conducts the competitive assessment; Identifies strategic target markets; Determines regulatory implications; Forecasts market potential; Recommends pricing, • Identifies field data needs and collaborates with Product Development, Field Biology and Technical Field Agronomists to prioritize trial placement & assessment of data, • Ensures alignment from Sales, Marketing, Product Development, Field Biology and Field Agronomy representatives regarding product launch approach, • Leads internal launch coordination to drive commercial launch success in Year 1 by ensuring the sales team receives appropriate training, product positioning, and go-to-market selling materials (i.e. presentations, sell sheets, field trial data, etc.), • Partners with Marketing colleagues to devise the yearly marketing plan, • Identifies and informs field and customer training needs, • Provides input on field demo program, • Informs communications campaigns, • Coordinates and oversees regulatory lifecycle management with the Regulatory team Skills & Experiences • Education: Bachelor's degree in a marketing or sales related field. Other educational backgrounds considered with relevant experience., • Experience: a minimum of 2+ years of previous product management experience, with 6-8+ years and product launch experience overall. Experience with biologicals/biocontrol products and product leadership in a growth stage company . Experience in the agricultural industry, specifically within crop protection, strongly preferred., • Strong communication skills, ability to distill down complex messaging, • Strong interpersonal skills and a natural collaborator; works across Sales, Agronomy, Marketing, Product Development, Field Biology, Supply Chain and Regulatory to align product development, production, and distribution efforts, • Strategic thinker with strong organizational and independent problem-solving skills, • Challenges mediocrity, ensures Vive products are best in class, • Strong analytical skills – ability to assess the big picture as well as nuance the details, • Data-driven approach to decision-making, despite imperfect information, • Comfortable managing complex projects and initiatives, • Passion for accuracy and detail, including written and oral communications, • Independent, can-do attitude, self-starter Requirements • Travel up to 30-35%, • Valid passport. Must have the ability to travel across US & Canada, • Valid driver’s license and good driving record

ABOUT THE JOB: The Manager, Customer Success is a highly execution-focused leader responsible for driving the day-to-day performance of Tapcheck’s Customer Success organization. This leader acts as the operational right hand to the Director of Customer Success, ensuring the team consistently delivers strong customer outcomes across onboarding, adoption, retention, and expansion. This role is focused on team leadership, coaching, and operational excellence. The Manager will lead Customer Success Managers and Onboarding Managers, ensuring programs already in place are executed consistently and effectively while continuously improving team performance through data, coaching, and process optimization. This role is a huge builder Success in this role means leading a high-performing, utilizing and tracking data, metrics-driven CS team that delivers strong customer adoption, retention, and revenue outcomes while maintaining an exceptional customer experience. Demonstrated builder mindset with experience improving or scaling Customer Success programs, playbooks, or systems in growing organizations. This leader will also help evolve Tapcheck’s Customer Success motion by introducing scalable 1-to-many engagement strategies, leveraging automation and AI-driven insights to increase customer impact while maintaining operational efficiency. This role offers both a remote and hybrid option. Employees located within 30 miles of Plano TX, are required to be in-office Tuesday through Thursday each week. Those residing beyond this radius may be considered for a fully remote arrangement, depending on experience and business needs. What You’ll Do: Team Leadership & Execution * Manage and develop a team of Customer Success Managers and Onboarding Managers responsible for onboarding, adoption, retention, and expansion across Tapcheck’s customer base. Serve as the day-to-day leader of the CS organization, ensuring consistent execution across customer engagement, account management, and lifecycle programs. * Coach team members on customer strategy, risk management, and expansion opportunities to improve retention and revenue performance. * Partner closely with the Director of Customer Success to execute CS strategy and operational priorities. Customer Outcomes & Portfolio Performance * Ensure the CS team consistently drives strong customer adoption, activation, and long-term value realization. * Monitor and manage key customer success metrics including GRR, NRR, product adoption, employee activation, and churn risk. * Support the team in identifying and mitigating at-risk accounts while driving expansion opportunities within existing customers. * Guide CSMs in delivering effective customer engagement strategies including QBRs, success planning, and value-driven conversations. Onboarding & Time-to-Value * Oversee Onboarding Managers responsible for customer launches, ensuring smooth implementation and fast time-to-value. * Support the team in managing complex customer launches, including integrations, payroll configurations, and data validation. Improve operational consistency across onboarding workflows and launch readiness. Operational Excellence * Drive strong execution of existing Customer Success playbooks across onboarding, adoption, retention, and expansion. * Ensure the team leverages dashboards, health scores, and customer data to prioritize engagement and mitigate risk. * Improve internal processes that help the CS team operate more efficiently and deliver consistent customer outcomes. Maintain strong cross-functional collaboration with Sales, Product, Support, and Operations to resolve customer challenges and improve the customer experience. What You’ll Bring: * 6–8+ years of experience in Customer Success, Account Management, or post-sales roles in SaaS or fintech environments. * 2–4+ years of experience managing and developing Customer Success or account management teams. * Experience operating in high-growth startup environments. Skills (Must Haves) * Proven ability to drive customer adoption, retention, and expansion through strong team leadership and execution. * Experience managing CS metrics including GRR, NRR, adoption, churn risk, and portfolio performance. * Strong coaching and leadership skills with experience developing high-performing Customer Success teams. * Highly organized operator who can manage multiple priorities and ensure strong operational discipline across the team. * Comfortable working cross-functionally with Sales, Product, Support, Operations, and RevOps to deliver strong customer outcomes. * Highly data-driven operator with strong analytical skills and the ability to translate customer usage data, engagement trends, and performance metrics into actionable insights for the team. * Experience leveraging CS platforms, analytics tools, and automation to manage customer health, forecast retention, and identify expansion opportunities. * Comfortable building and using dashboards, KPIs, and reporting frameworks to drive team accountability and improve customer outcomes. Leadership Traits * High ownership mentality with the ability to drive accountability across a team. * Strong communicator who can influence internally and represent the voice of the customer. * Thrives in fast-paced, high-growth environments with evolving priorities. At this time, Tapcheck does not provide sponsorship for employment-based visas (e.g., H-b, L-1, TN, etc.). Therefore, candidates must already possess the right to work in the United States without the need for employment-based visa sponsorship now or in the future. This is a remote-friendly role. Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID, IL, LA, MA, MO, NC, NH, NJ, NV, NY, OR, OH, PA, RI, SC, TX, UT, VA, WA, WI. About Tapcheck: Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis. The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances. How We Get Things Done: Our core values act as a steadfast guide, directing our decisions and anchoring our actions. We consider these values non-negotiable, especially when it comes to our hiring process. * Humility: We believe in the power of humility. We value team players who are down-to-earth, respectful, and open to learning from others. Our employees approach challenges with a positive attitude, acknowledging their strengths and weaknesses while celebrating the achievements of their colleagues. * Grit: We admire individuals with grit – those who demonstrate unwavering determination and resilience in the face of obstacles. At Tapcheck, we take pride in overcoming challenges together, pushing the boundaries of what is possible, and embracing failure as an opportunity for growth. * Raising the Bar: Continuous improvement is at the heart of our culture. We are committed to setting high standards and pushing ourselves to exceed them. We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes. * Striving for Growth: We foster an environment that encourages personal and professional development. Our employees are driven to learn, grow, and adapt to new circumstances. We support individuals who take initiative, seek out new challenges, and actively contribute to their own growth and the growth of the company. Why Join Tapcheck? * Competitive base * Flexible Time Off * Health Insurance * Dental Insurance * Vision Insurance * 401K Match Compensation: $140-150K + Bonus. The actual base salary will depend on numerous factors such as: location, experience, training, knowledge. and skills. Tapcheck reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Equal Employment Opportunity Policy Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Senior Staff Software Engineer, you will play a crucial role in fostering a collaborative environment, working closely with cross-functional teams, including product management, operations, and other engineering teams. You will act as a liaison between these teams and executive leadership to ensure alignment between technical initiatives and business goals. Additionally, you will advise the VP on technical matters and strategic direction, providing expert guidance on technology decisions. You will also be a center of excellence, promoting a culture of quality, customer obsession, and simplicity. With deep technical expertise in cloud architecture, distributed systems, and data storage solutions, you will stay current with industry trends to bring cutting-edge solutions to the organization. This role offers an exciting opportunity to use your passion, experience, and analytical skills to create impactful solutions for public safety and make a positive difference in the world! What You’ll Do Location: Work from home as much as you want, live nearby any of our awesome US R&D Hubs (Seattle, Scottsdale, Atlanta, or Boston) so you can easily collab in-person when it’s helpful and be an active part of our vibrant Axon culture Reports to: VP, DEMS Direct Reports: None • Set and edit technical direction directly in programs and indirectly in reviews, communications, and documentation, • Provide architectural guidance to technical leaders, • Facilitate technology lifecycle and strategy roadmap, • Evaluate/review and improve existing systems and procedures, • Advise the VP on technical matters and strategic direction What You Bring • Culture of Excellence: Successfully engendered a culture of engineering excellence across a broad organization., • Architecture Experience: Proven track record in driving the architecture for a large scale, cloud-based product with high availability, low latency, and high reliability., • PaaS: Proficiency with multiple data storage systems such as RDBMS, Cassandra, and large file systems and cloud-based architecture and designs., • Customer Obsession: Demonstrated value in driving features that improve customer experience., • Vision: Identifies future challenges/obstacles and opportunities for the technical roadmap., • Decision-Making Skills: Strong, data-driven decision-making approach, influencing with transparency., • Mentorship: Proven experience in mentoring and growing other staff engineers., • Leadership: Strong leadership skills fostering a collaborative environment. Benefits that Benefit You • Competitive salary and 401k with employer match, • Discretionary paid time off, • Paid parental leave for all, • Medical, Dental, Vision plans, • Fitness Programs, • Emotional & Mental Wellness support, • Learning & Development programs, • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 198,400 in the lowest geographic market and USD 297,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit ___. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email ___. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient. We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world. Founded in 2019 by a group of experienced planners, today, Onebrief’s team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We’ve raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, Insight Partners, and Human Capital, and today, Onebrief is valued at $2.15B. With this continued growth, Onebrief is able to make an impact where it matters most. Battle Road Digital, part of Onebrief, applies state-of-the-art innovations and experience from the video game industry to build the future of simulations, modeling, and operations with AtomEngine – our proprietary cloud-based game engine that’s making the world playable. As a Customer Success Engineer, you will ensure customers succeed with AtomEngine by directly extending and adapting the platform to meet their technical and operational needs. Sitting at the intersection of customer success and engineering, this role focuses on developing custom integrations, extensions, and workflows using the AtomEngine ModKit. In this role, you will work hands-on with customer scenarios, data, and environments—writing code, configuring systems, and validating solutions alongside customer teams. You will partner closely with Product, Engineering, and Customer Success peers to ensure customer-driven extensions align with platform direction, while also feeding real-world insights back into the core product. * Serve as the technical interface and escalation point for complex customer issues requiring code-level investigation or intervention * Design, develop, and maintain custom extensions, integrations, and workflows using the AtomEngine ModKit to meet customer-specific requirements * Work directly with customer teams to design, implement, and validate new ModKit features, while ensuring solutions remain maintainable and compatible across platform releases * Develop deep mastery of AtomEngine, becoming a subject matter expert able to confidently teach, demo, and guide customers through advanced workflows. * Partner with Customer Success and Account teams to support adoption and long-term customer success, contributing technical insight where it matters most * Advocate for customer needs internally, translating real-world use cases into clear, actionable input for Product and Engineering teams * Act as a trusted technical advisor, helping customers operationalize AtomEngine within their existing workflows and environments * 3+ years of professional experience in a software engineering, solutions engineering, or technical customer-facing role involving hands-on development * Demonstrated experience writing and maintaining production-quality code, including extending existing frameworks, SDKs, or plugin systems * Proficiency in at least one general-purpose programming language used for application or game-adjacent development (e.g., C#, Python, C++, or similar) * Strong understanding of software design principles, with an emphasis on modularity, maintainability, and backward compatibility * Comfort working with customers face-to-face to debug, iterate, and validate solutions in real-world environments * Clear written and verbal communication skills, especially when explaining technical concepts to mixed technical and non-technical audiences * Willingness and ability to travel periodically to customer sites for onboarding, workshops, and hands-on technical collaboration * Self-directed and effective in fast-moving, ambiguous environments, balancing customer urgency with sound technical judgment * Due to federal contract requirements, U.S. Citizenship is mandatory for this position. Preferred Qualifications * Active Secret or Top-Secret security clearance * Prior military experience Notice to Third Party Recruitment Agencies Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.

Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. Founded in 2022, we’ve grown rapidly by building infrastructure purpose-built for modern AI workloads. Our platform enables teams to move from experimentation to deployment with flexibility across cloud, on-prem, and hybrid environments. As a remote-first, globally distributed company, we are building the infrastructure layer that powers the next generation of AI systems. The Head of People Ops will lead a small but high-impact People team that serves as a critical partner to leadership and employees across the company supporting day-to-day employee needs and scaling the organization. This person will serve as a trusted advisor to the executive team and drive People strategy and systems across the organization. Responsibilities: • Serve as a strategic partner to the COO and executive team, • Support executives in scaling, refining structures, and strengthening leadership capabilities., • Lead change management to ensure smooth transitions and transformation during growth., • Align HR initiatives directly with business objectives, ensuring people strategy drives growth., • Lead, mentor, and support, a small but impactful People team, • Provide clear direction while empowering team members to own their areas of expertise., • Foster an environment where employees feel engaged, supported, and motivated to grow., • Admin performance mgmt. systems that encourage accountability and excellence., • Develop compensation and rewards structures that are competitive and equitable. Requirements: • 8+ years of progressive HR/People experience, including direct ownership of HR strategy and operations in a high-growth tech or startup environment., • Proven ability to be hands-on with day-to-day HR needs while also shaping long-term people strategy., • Experience advising and influencing executives., • Strong knowledge of HR compliance, employment law, and global workforce planning., • Successful completion of a background check. What You’ll Receive: • The competitive base pay for this position ranges from 170k-225k usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location, • Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside., • Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents., • Flexible PTO- take the time you need to recharge, • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication, • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale., • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

Natera is seeking a hands-on Sr Product Manager, Oracle Finance within IS&T org to own Oracle Fusion Financials end-to-end, from roadmap and backlog to hands-on configuration, delivery, and adoption. This role is a single-threaded owner who deeply understands finance processes, Oracle Finance capabilities & core data structures, and who can directly execute system changes while partnering closely with Finance stakeholders to deliver scalable, compliant, and insight-driven finance solutions. This role owns product outcomes, roadmap prioritization, automation impact, and audit readiness, not just requirements gathering or ticket execution. Key Responsibilities: * Product ownership: Own the product vision, roadmap, sprint planning, and backlog for Oracle Fusion Financials, including GL, AP, AR, FA, Cash Management, Intercompany, Expenses, Billing, Revenue, Tax, Treasury, Cost Accounting, and FP&A enablement. * Solution Delivery: Perform hands-on functional configuration and system changes within Oracle Fusion Financials, including setups, controls, and process improvements. Lead end-to-end delivery including testing, training, documentation, quarterly upgrades, release readiness and production stability. * Active Business Partnership: Serve as the primary, hands-on IS&T partner and active escalation point for Finance, FP&A, Tax, Treasury, and Audit. * Intelligent Automation Delivery: Design, implement, and drive AI and intelligent automation across close, billing, reconciliations, T&E, tax, and treasury processes, utilizing tools like Oracle AI and other automation frameworks. * Integrations: Collaborate with integration and engineering teams on extensions and integration of adjacent Finance applications (e.g., Concur, Payroll, Blackline, Workiva, Adaptive), providing functional leadership, validation, and business context. * Trusted Reporting: Understand Finance reporting & analytical requirements and provide strong financial and analytical expertise to define dashboards, KPIs, metrics, and insights using Oracle tools (BIP/OTBI) or by partnering with BI/Analytics teams. * Ensure SOX compliance, controls and audit readiness. Required Qualifications: * 10+ years of hands-on experience owning/supporting Finance ERP platforms within IS&T/IT and with prior Oracle Fusion cloud implementation expertise. * Demonstrated hands-on experience with Oracle Fusion Financials, including functional configuration, data analysis & reporting (BIP/OTBI), testing, and production support. * Deep, practical knowledge of core finance and accounting processes including Record-to-Report, Close, Billing, Revenue, Cost Accounting, Tax, Treasury, and FP&A. * Experience utilizing AI capabilities in transforming Finance operations * Direct experience integrating and governing best-of-breed Finance applications. * Strong financial and analytical expertise with deep knowledge of Oracle Finance core data structures to enable accurate financial reporting * Strong SOX, audit, and regulated-environment experience. Preferred Qualifications: * Experience working at a Big 4 or Tier-1 consulting firms (e.g., Deloitte, Accenture, EY, PwC) delivering Oracle Fusion Finance or enterprise ERP solutions. * Oracle Fusion ERP/Financials certifications. * CPA, CMA, or equivalent finance credentials. * Experience supporting Finance platforms through M&A, integrations, or rapid business scale. * Life sciences, diagnostics, or medical device industry experience. Leadership & Execution Capabilities: * Credible, trusted hands-on partner to Finance, Tax, Treasury, and Accounting leadership, working side-by-side to deliver solutions. * Strong written and verbal communication skills with executive presence. * Comfortable managing changing priorities in a fast-moving environment. * Proactive, solutions-oriented and business outcomes mindset. * Strong project/program management skills and experience in Agile/iterative delivery models. * Commitment to clear documentation, governance, and operational rigor. Compensation & Total Rewards This range reflects a good-faith estimate of the base pay we reasonably expect to offer at the time of hire. Final compensation will vary based on experience, qualifications, and internal equity considerations. This position is also eligible for additional compensation and benefits through Natera’s robust Total Rewards program, including: * Annual performance incentive bonus * Long-term equity awards * Comprehensive health benefits (medical, dental, vision) * 401(k) with company match * Generous paid time off and company holidays * Additional wellness and work-life benefits Compensation Range $140,600 - $175,700 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information:

Full-time Description Job Title: Customer Care Specialist Reports to: Customer Care Director FLSA Status: Non Exempt Travel: Travel requirement 10-15% Job Summary The Customer Care Specialist (CCS) is expected to be knowledgeable in all aspects of the order to cash process. This entails order processing, obtaining scheduling information, coordination of shipments, order expedites and processing of customer inquiries. The CCS will act as a liaison between respective departments to investigate and resolve non product complaints. This position will perform standardized processes, complete ERP (NetSuite-Plex) and supplemental trainings to align with department and company guidelines. Work Location Requirements This role operates on a hybrid schedule and will require periodic onsite attendance. Candidates must reside within commuting distance of our Chesterfield, MO to meet business and operational needs. Essential Duties and Responsibilities • Customer Assistance: Primary point of contact for an assigned geographical section or market specific account base. Provide product or service information relative to Altor’s product portfolio. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and assistance regarding products, services, and policies., • Problem Resolution: Handle customer complaints and concerns effectively, aiming for a swift resolution while maintaining a positive customer experience. Escalate issues to appropriate channels when necessary., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements. Ensure accuracy and efficiency in order management procedures., • Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns. Knowledgeable on product features, pricing, and entire Altor product portfolio., • Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction. Customer sites visits may be required to support customer or business requirements., • Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Provide regular reports i.e. Open Order Reports, Scorecards, and feedback to management in regard to service level agreements., • Team Collaboration: Collaborate with departments such as Sales, Operations, Scheduling, or Marketing to ensure seamless communication and resolution of customer issues. Contribute to team goals and initiatives. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience • Bachelor’s Degree or equivalent work experience, • 3+ years of experience in customer service; preferably in a manufacturing environment, • Experience with ERP Systems is desired Computer Skills • To perform this job successfully, an individual should have knowledge of Microsoft Suite – Word, Excel, PowerPoint., • Essential requirements include computer literacy; proficiency in office software products, with the ability to create PowerPoint or Excel presentations, and effectively utilize Teams, SharePoint, and Salesforce., • Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. • Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility, • Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork, • Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence, • Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility, • Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy, • Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments. The noise level in the work environment is usually low to moderate level. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. MR1

Remote (U.S.-Based) · Full-Time · Specialist / Mid Level Since 1979, History Factory has been driven by the pioneering idea of making an organization's history more useful for driving its business. Today, many of the world's best enterprises turn to History Factory for unparalleled expertise at the intersection of business and history. Our unmatched combination of research and insights, standard-setting archives management, and award-winning creative transforms a company's inventory of experience — its history and heritage — into better performance and results. We are looking for a hands-on Marketing Operations Specialist to own, administer, and continuously improve the marketing and sales technology stack that powers History Factory's growth. You'll receive clear business priorities and translate them into working systems: automated workflows, integrated data pipelines, clean contact databases, and dashboards that give our sales and leadership teams real visibility into what's working. HubSpot is the core of our stack. If you don't love living inside HubSpot, this role isn't for you. If you do, you'll have plenty to build: connecting Seamless.AI and Workamajig to HubSpot, configuring detailed analytics data and creating reports/dashboards within Hubspot for our sales and marketing teams, orchestrating lead routing and drip campaigns, and coordinating web updates with our external development partner. You'll report directly to our Client Partner Strategist, with a dotted-line relationship to our Head of Technology for integration architecture support. HubSpot Administration & Automation • Own and administer the full HubSpot instance (Sales Professional license), including contact and company records, deal pipelines, lifecycle stages, and user permissions., • Build, test, and maintain automated workflows for lead nurturing, internal notifications, task assignment, and follow-up sequences., • Configure and manage lead routing rules, lifecycle stage transitions, and MQL/SQL handoff logic., • Design and deploy segmented email campaigns and drip sequences, from list build to send to performance analysis., • Build and maintain dashboards and custom reports that give sales, marketing, and leadership accurate visibility into pipeline health, campaign performance, and lead quality., • Build and maintain the bidirectional data sync between HubSpot and Workamajig (our project management platform) using Zapier - ensuring deal and project data stays current in both systems., • Configure and manage the Seamless.AI integration with HubSpot, including field mapping, deduplication rules, and data quality thresholds to prevent contact database degradation., • Manage the WordPress-to-HubSpot connection via Gravity Forms, ensuring all web forms capture, route, and attribute correctly within HubSpot., • Oversee the LinkedIn Ads integration with HubSpot, verifying conversion tracking, audience syncing, and attribution accuracy., • Own Google Analytics 4 from configuration through reporting — set up event tracking, conversion goals, and audience segments; ensure accurate data flows to the website and downstream tools., • Identify and close tracking gaps between GA4, HubSpot, and our WordPress site; work with our Head of Technology to validate data integrity., • Serve as the internal technical point of contact for historyfactory.com and the other related websites, translating business and marketing requirements into clear briefs for our external web development partner and internal design team., • Review and QA web updates, form configurations, and tracking implementations before they go live., • Coordinate with external SEO and analytics partners to ensure tracking is configured correctly and delivering actionable data., • 2–3 years of hands-on experience in a marketing operations, marketing technology, or revenue operations role., • Advanced proficiency with HubSpot CRM: specifically Sales Hub workflows, contact/company properties, lists, pipelines, sequences, dashboards, and reporting. HubSpot Marketing Software or Inbound Certification strongly preferred., • Demonstrated experience building integrations between marketing/sales tools using Zapier, native connectors, or similar middleware., • Experience managing and importing data from a sales intelligence platform (Seamless.AI, ZoomInfo, Apollo, or equivalent) with attention to data quality and deduplication., • Strong attention to detail and a systematic approach to diagnosing and resolving issues in complex, multi-tool data environments., • Clear written and verbal communication skills; you'll regularly translate technical findings into plain language for non-technical stakeholders., • Comfort operating with autonomy in a small team; you can manage your own priorities and deliver without close supervision once requirements are clear., • HubSpot Sales Software or Operations Hub Certification., • Experience with Workamajig or a comparable creative/agency project management platform., • Experience in a professional services, creative agency, or B2B services environment., • Basic understanding of HTML/CSS sufficient to troubleshoot email template rendering or identify tracking snippet placement issues., • Experience with LinkedIn Campaign Manager and its CRM integration capabilities. This role is not a marketing strategy role (strategy and business direction are handled internally), a web developer position (you’ll coordinate web work, not code it), or a senior architect/manager role. Salary Range: $60,000–$75,000 (commensurate with experience and location) EEO and accessibility Statement History Factory is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where History Factory operates. History Factory will not tolerate discrimination or harassment based on any of these characteristics. History Factory is committed to the full inclusion of all individuals. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact .

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. NiCE is seeking a visionary and results-driven Vice President of Customer Success & Services to lead their Americas region. This executive role oversees customer success, renewals, and professional services across a portfolio representing hundreds of millions in revenue and includes some of the world’s most iconic brands. The VP, Customer Success & Services executive will be responsible for driving customer retention, solution adoption, cloud activation, and services delivery, while leading high-performing teams and cultivating strategic customer relationships. This role requires a proven leader who excels in operational excellence, executive engagement, and cross-functional collaboration. Strategic Leadership: • Define and execute the regional vision for Customer Success and Services, aligned with global business priorities., • Drive innovation and transformation across engagement, delivery, and support models. Operational Excellence: • Implement scalable processes and frameworks to improve team efficiency and customer outcomes., • Monitor and enhance key performance indicators, including:, • Net Promoter Score (NPS), • Customer Satisfaction (CSAT), • Solution Adoption, • Customer Retention, • Referenceability, • Time to Revenue, • Revenue Growth Customer Advocacy & Engagement: • Serve as an executive sponsor for customers in the region, acting as a trusted advisor to C-level stakeholders., • Champion customer needs internally to influence product development and service enhancements. Cross Functional Collaboration: • Partner with Sales, Product, Platform Operations and R&D teams to deliver seamless customer experiences and drive business outcomes. Team Leadership: • Build, mentor, and inspire a high-performing, customer-centric organization., • Foster a culture of accountability, innovation, and continuous improvement. Financial Accountability: • Oversee renewal practices and ensure alignment with revenue growth targets., • Bachelor’s degree in Business, Finance, Technology or related field (or equivalent experience)., • Master’s degree in Business, Finance, or related field- preferred., • 20+ years of experience in customer success, contact centers, or B2B technology., • 10+ years of experience leading large, high-performance teams., • Proven success managing relationships with Fortune 500 brands., • Strong understanding of customer success and services KPIs, with a track record of driving measurable improvements., • Ability to communicate complex software concepts to enterprise-level executives., • Highly preferred, Executive leadership experience in a SaaS company., • Familiarity with contact center technologies, CCaaS, premise-to-cloud migrations, or enterprise software support., • Ability to travel domestically, • Vice President of Customer Success & Services will achieve high CSAT and renewal rates through strong customer relationships and proactive engagement., • Increases Cloud and maintenance ACV within the region by driving successful adoption and contract renewals., • Ensures on-time implementation and activation of services, improving Time to Turnup and overall delivery quality., • Builds and leads high-performing Customer Success and Service Delivery teams focused on customer outcomes and operational excellence., • Serves as a trusted advisor to key customer executives, ensuring alignment between business goals and delivered solutions. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Professional Services Engagement Manager focused on the Department of Defense (DoD) and Federal Systems Integrators (FSI), you will play a critical role in driving GitLab’s growth in the public sector by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, AMER, you will work at the intersection of technical solutioning and government contracting, aligning each engagement to the unique procurement, security, and compliance requirements of DoD agencies and their systems integrator partners. In your first year, you will build trusted advisor relationships with customer division chiefs, program managers, and technical leaders, mature repeatable engagement patterns for federal use cases, and help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how critical government programs plan, build, secure, and operate software using GitLab. • Designing and structuring outcome-based professional services engagements that align GitLab capabilities with DoD mission objectives and Federal Systems Integrator program goals, • Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work for federal customers, • Conduct discovery sessions with DoD agencies and Federal Systems Integrators to understand current-state capabilities, mission constraints, and desired business outcomes, • Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and mission objectives, • Structure engagements using outcome-based pricing approaches where appropriate, while maintaining flexibility for staff augmentation and packaged offerings when contracting requirements dictate, • Navigate government contracting vehicles and work effectively through reseller/distributor partnerships and Federal Systems Integrators, • Develop custom-scoped SOWs and staffing plans for complex DoD implementations, engaging with technical architects and delivery leadership to ensure deliverability, • Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of federal requirements and compliance frameworks, • Align with division chiefs, and program managers to gain agreement on scope, price, and shared responsibility mode of the services engagement., • Build trusted advisor relationships with division chiefs, program managers, and technical leaders across DoD and FSI organizations, • Guide customers through commercial terms, procurement processes, and contracting structures appropriate for their acquisition environment, • Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence, • Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention, • Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering, • Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities., • Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented., • Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management., • Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures., • Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services in the DoD and FSI context, and by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes., • Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the public sector, with deep familiarity with Department of Defense (DoD) agencies and Federal Systems Integrator (FSI) environments., • Strong knowledge of government contracting processes and procurement vehicles, including experience working through reseller, distributor, and FSI partnerships to structure compliant services engagements., • Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects., • Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes., • Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders., • Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies., • Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment., • Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the___. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,875 - $199,800 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation. Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team. #LI-Remote #LI-DNI

SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement. SafetyCulture is among the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often! About SafetyCulture Care SafetyCulture Care is an innovative insurance underwriting agency committed to empowering businesses to navigate risk effectively and foster resilient operations. Our mission is to partner with our valued brokers and insureds, providing not just comprehensive commercial insurance solutions, but also a leading-edge platform that enables proactive risk reduction, enhances workplace safety, and drives operational excellence. We believe in harnessing technology to give businesses the visibility and tools needed to build safer, more sustainable futures. The Opportunity An exciting opportunity has arisen for a dedicated Customer Success Manager to join our Risk Solutions team. This pivotal role is all about building strong partnerships with our insurance brokers and their commercial customers (our insureds), guiding them to deeply adopt and leverage our platform. Your ultimate goal will be to demonstrate how our solutions directly contribute to reducing their risk exposures, improving their safety outcomes, and building better, more resilient businesses. As a trusted advisor, you will be instrumental in translating business objectives into practical platform strategies, ensuring our partners and insureds achieve measurable value throughout their lifecycle with SafetyCulture Care. You will be a vital link, advocating for their needs within our internal teams and educating them on best practices, new features, and the evolving capabilities of our platform. Your commitment will inspire users to champion SafetyCulture as a cornerstone of their risk management strategy. Our Customer Success Managers are central to driving the adoption, retention, and advocacy of our platform, directly contributing to SafetyCulture Care's growth. You will work towards key metrics such as platform engagement, usage expansion, and customer retention, while consistently delivering seamless and positive experiences. Your insights will be crucial in informing continuous improvement initiatives across our services. • Portfolio Management: Proactively manage a dedicated portfolio of insurance brokers and their commercial insureds, with the objective of driving deep platform activation, engagement, and consistent usage for risk reduction., • Strategic Partnership: Collaborate closely with brokers and insureds to understand their current and future business goals, risk challenges, and operational roadblocks, translating these into actionable strategies that leverage our SafetyCulture platform., • Cross-Functional Collaboration: Work dynamically with internal stakeholders including our Underwriters, Risk Engineers, Risk Surveyors, Claims Professionals, and the broader SafetyCulture product and support teams to ensure a unified approach to customer success and feedback integration., • Broker Enablement: Support brokers in understanding and articulating the value proposition of our risk solutions platform to their clients, empowering them to offer enhanced services., • Platform Expertise: Become a subject matter expert on the SafetyCulture platform, providing expert advice, best practices, and training to both brokers and insureds to maximize their risk mitigation efforts., • Value Realisation: Demonstrate the tangible ROI of platform adoption, such as reduced incident rates, improved compliance scores, and enhanced risk profiles for underwriting consideration., • Advocacy & Feedback: Serve as the voice of the customer and broker internally, providing constructive feedback to influence our product roadmap and service offerings, ensuring continuous relevance and driving adoption and retention., • Relationship Building: Cultivate strong, lasting relationships with key stakeholders across broking houses and insured businesses., • Growth & Retention: Collaborate with our underwriting and broker relations teams to identify opportunities for expansion within existing accounts and ensure seamless renewals., • Customer Success Acumen: Demonstrable experience working in a customer-facing role (e.g., Customer Success, Account Management, or Relationship Management), with a proven ability to drive engagement, adoption, and advocacy among customers., • Insurance/Risk Background: A solid understanding or direct experience within the Australian insurance industry, risk management, or a related field (e.g., WHS, property, casualty, workers' compensation)., • Technological Aptitude: Curious about technology and product solutions, with the ability to quickly become a subject matter expert on our platform and articulate its value for risk reduction., • Data-Driven Approach: Proven ability to leverage data and insights (through CRM, dashboards, or other tools) to inform and execute strategies that encourage product adoption and demonstrate value., • Commercial Mindset: Commercially astute, able to identify opportunities that drive mutual value for both customers/brokers and the business., • Communication & Influence: Strong persuasion, presentation, and active listening skills, with the ability to communicate effectively and build rapport up and down an organisation, from frontline workers to senior executives., • Adaptability: Enjoy working in a dynamic and fast-paced environment, with the ability to easily adapt to changes in roles and responsibilities., • Passion for People: Genuine passion for building lasting relationships with customers, brokers, and colleagues., • Equity with high growth potential, and a competitive salary,, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;, • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies., • In-house Culinary Crew serving up daily breakfast, lunch and snacks, • Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy, • Quarterly celebrations and team events

About Us! Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety. We are passionate about our mission to protect every child, every school, every day! About the Role Reporting to the Sr. Director of QA and DevSecOps, the Lead DevSecOps Engineer will drive the design, automation, and continuous improvement of secure cloud infrastructure and delivery pipelines across our Azure ecosystem. This player-coach role combines deep technical expertise with hands-on leadership, guiding a team of DevSecOps engineers to strengthen the security, reliability, and velocity of our software delivery lifecycle. The ideal candidate will drive operational excellence across our Azure-based infrastructure, champion best practices in security and deployment automation, and foster a culture of continuous improvement. You will partner closely with Development, QA, and InfoSec teams to embed security, compliance, and observability across our CI/CD processes—supporting both legacy .NET applications and modern microservices hosted in Azure. The ideal candidate will lead by example through technical contributions, mentorship, and adherence to organizational standards for speed, security, and efficiency. Responsibilities • Leadership and Mentorship: Guide a team of four DevSecOps engineers, promoting best practices in automation, security, and reliability., • Secure CI/CD Pipelines: Maintain GitLab-based pipelines, ensuring consistent integration of security scans, automated testing, and compliance gates., • Infrastructure as Code: Develop and maintain infrastructure through Terraform, enabling repeatable and auditable environment provisioning., • Cloud Operations: Architect, automate, and manage infrastructure in Azure (primary) with some AWS exposure, supporting hybrid and microservices deployments., • Monitoring and Observability: Implement and optimize alerting and performance monitoring through New Relic to ensure high availability and rapid incident response., • Security Integration and Automation: Partner with InfoSec to implement automated vulnerability scanning, key and secret management (Azure Key Vault), and continuous configuration monitoring aligned with SOC 2 and ISO 27001 standards., • Change Management & Compliance: Enforce disciplined change control, versioning, and deployment approvals in alignment with security and audit requirements., • Continuous Improvement: Identify opportunities to enhance delivery velocity, system resilience, and cost efficiency across the DevSecOps toolchain., • Incident Response: Participate in on-call rotation to support production environments and coordinate root-cause analysis and remediation., • Engineering Enablement: Work closely with Engineers to design scalable DevSecOps solutions that accelerate delivery, improve reliability, and enhance developer productivity., • Workflow Optimization: Streamline CI/CD processes and reduce friction through automation and tooling improvements., • Cloud Migration: Lead cloud migration initiatives ensuring secure, scalable, and cost-efficient operations across Azure and AWS., • FinOps & Cost Optimization: Manage and optimize cloud spend through FinOps methodologies and resource utilization monitoring., • Modern DevOps Practices: Champion trunk-based development, shift-left implementation and automated quality gates to improve software delivery maturity Qualifications • Senior level experience (combined 10+ years) in DevSecOps, DevOps, CloudOps, Site Reliability position(s), • Served in a mentor or leadership position – either formally or informally, • Willing to travel to the Houston office twice per year, • Deep hands-on experience with Microsoft Azure services including AKS, Key Vault, Application Configuration, Service Bus, and Azure SQL, • Proven experience managing .NET applications across both monolithic and microservices architectures for a SAAS platform, • Deep hands-on expertise with Azure (primary) and familiarity with AWS environments, • Strong proficiency in GitLab CI/CD, • Demonstrated skill in Infrastructure as Code using Terraform, • Solid understanding of containerization and orchestration (Docker, Kubernetes, AKS), • Experience implementing security automation, including SAST/DAST, secrets management, and compliance reporting, • Knowledge of cloud networking, IAM, and identity management (Azure AD, VNet, NSGs), • Proficiency in scripting (PowerShell, Bash, or Python), • Excellent communication skills and ability to collaborate across development, QA, and InfoSec teams Preferred Qualifications • Experience migrating from Jenkins, • Experience supporting SOC 2 or ISO 27001 audit readiness and evidence collection, • Familiarity with multi-cloud governance, cost optimization, and infrastructure monitoring best practices, • Prior experience mentoring or leading a small technical team in a DevSecOps or SRE function, • Bachelor’s degree in Computer Science, Information Security, or related field What's in it for you? • You will have the opportunity to shape DevSecOps standards and automation across a growing SaaS platform, • You will provide hands-on leadership of an established team driving meaningful transformation in delivery and security practices, • You will enjoy a modern technology stack and collaborative cross-functional culture, • You will join the gold standard in school safety software, • You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe., • You will work with diverse teams made up of some of the best minds in the industry., • You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees., • You will have access to a robust benefits package that includes: Remote-first philosophy * Flexible paid time off * Paid parental leave * 11 Paid holidays per year * Workplace flexibility * Affordable health coverage (medical, dental, vision), paid 100% for employee only medical * 401(k) employer contribution to help you plan for the future * Company paid life insurance, STD, and LTD If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to ___ for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

Marqeta is hiring for a Group Product Manager – Fraud role to join the Risk, Fraud and Disputes Team. As a Senior Product Leader, you will own the entire Real Time Decisioning product suite and 3D Secure authentication solutions. You will be in charge of challenging the status quo and creating a revolutionary suite of fraud management and authentication products at Marqeta. You will strike the right balance between stopping fraud, enhancing security, and protecting legitimate transactions — all while minimizing customer friction. You will be an experienced AI leader with a deep understanding of AI, fraud product development, and modern authentication protocols. You will partner with a diverse set of teams including engineering, data scientists, risk operations, legal, GTM and marketing. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define and execute a clear, actionable strategy that aligns with the company's overall growth objectives, • Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams, • Deeply understand fraud, risk, and authentication ecosystems to identify the impact of initiatives or features across the platform. This includes understanding the competitive landscape, AI-based fraud tools, rules-based fraud engines, EMV 3DS specifications, issuer and merchant requirements, and strong customer authentication (SCA) requirements — particularly for regulatory compliance like PSD2 in Europe, • Develop AI-powered products and frictionless authentication solutions that directly address customer pain points, balance security with user experience, and drive business outcomes. Work cross-functionally to ensure optimal implementation and customer success, • Own the complete P&L for your suite of products and drive the adoption and optimization of Real Time Decisioning and 3D Secure solutions — balancing fraud prevention, authentication approval rates, customer experience metrics, regulatory compliance, and financial outcomes, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Create well-defined Product Requirement Documents focusing on customer and business value and defining metrics to quantify success, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects, • Leverage hands-on AI and prototyping skills to rapidly validate product concepts, build proof-of-concept models, and accelerate the path from idea to production, • Stay current on the latest AI/ML research, foundation models, and tooling — and proactively identify opportunities to embed AI capabilities across the Risk Decisioning and 3D Secure product suites Who You Are • 10+ years in product management roles designing and delivering fraud, risk, and/or authentication solutions that have delighted customers and driven business growth, • Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution, • Experience recruiting and growing top talent and building high-performing teams, with strong EQ and leadership skills, • Passion for AI, demonstrated through hands-on building, prototyping, or side projects, and a habit of staying current on the latest research, models, and tools, • Fluency with modern prototyping tools (e.g., Cursor, Replit, Claude Code) and the ability to use them to rapidly explore and validate product ideas, • Strong written and verbal communication skills with a talent for precise articulation of customer problems for both technical and business audiences, • "Roll up your sleeves" mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done Nice-To-Haves • Strong understanding of the payment industry ecosystem: card brand regulations, ISO 8583, EMV, and digital wallets, • Deep knowledge of 3D Secure protocols (especially EMV 3DS 2.x), card network authentication programs, and regulatory requirements like PSD2's Strong Customer Authentication (SCA) mandates, • Knowledge of biometric authentication methods, tokenization, and modern identity verification techniques, • Experience applying machine learning or AI models in production fraud or authentication systems Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $174,700 - $218,400, • Premium: $189,000 - $236,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

Do you want to help a small company make a BIG difference in space? Do you take ownership of your job and responsibility for your actions? Then come work for Red Canyon and help us continue our mission of helping humankind reach the stars! Here's a chance to work with an international aerospace company specializing in the production of small satellite platforms (from 6U CubeSats up to >300kg SmallSats) and innovative products to improve the comfort of space explorers. Thanks to its facilities and know-how, the company's activities follow the "all in-house" concept, which includes design, development, integration, qualification and operational services. Working with leading international space agencies (e.g. NASA, ESA) and private companies, with an increasing focus on commercial partnerships. Our satellites have been selected for flagship missions such as NASA Artemis-1 and NASA DART. The company is advancing several major missions, such as a 40-satellite Earth observation constellation for integration into the Italian IRIDE program, as well as scientific missions such as LUMIO and HENON, and many other cutting-edge space projects. IMPORTANT NOTICE To conform to U.S. Government international trade regulations, the applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. DUTIES & RESPONSIBILITIES As an Embedded Software Engineer in our California team, you will report to the Chief of Telecom Engineering. You will be responsible for leading the development of the UST-Lite software-defined radio (SDR). This role involves designing and implementing embedded C/C++ software for LEON3 softcore processors, architecting autoboot mechanisms for FPGA and soft processor initialization, and integrating SpaceWire and other communication interfaces. You will take ownership of software system integration, debugging, and requirements traceability, while collaborating closely with FPGA engineers and quality assurance teams. • Develop embedded C/C++ & Python software for LEON3 softcore processors on Xilinx Kintex UltraScale and Microchip ProASIC3 platforms;, • Architect and implement software mechanisms to support autoboot loading of FPGAs and LEON softcore processors;, • Develop application software for SDRs to perform radio hardware configuration and initialization, protocol control and management (e.g. CCSDS Proximity-1), and supervisory functions;, • Collaborate with FPGA engineers to embed softcore IP and integrate interfaces;, • Define and implement commands, telemetry, and configuration mechanisms for multiple SDR operational modes;, • Implement and test SpaceWire cores and protocol handling, with future contributions to Ethernet and CAN interface implementation;, • Set up and maintain Linux build environments for cross-compilation using Gaisler RTEMS and Bare-C Cross Compiler (RCC/BCC) toolchains;, • Take full ownership of integration and debugging of software/firmware interactions, and system bring-up;, • Perform system integration, HW/SW troubleshooting, and end-to-end verification;, • Review system-level requirements and generate, maintain, and verify lower-level software requirements to ensure compliance and traceability;, • Work closely with quality assurance and lead growth initiatives for software quality management;, • Develop and maintain software design documentation, including any simulators/emulators used for development;, • Develop support applications (EGSE) for avionics system (AVS) interface simulation;, • Document build, boot, and operational procedures clearly for internal and external stakeholders;, • Support next-generation processor and FPGA architecture updates., • Team player and a “Do what it takes” attitude;, • Bachelor’s or Master’s Degree in Electrical Engineering, Computer Engineering, Computer Science or related fields;, • At least 5+ years of experience in embedded software development or relevant roles (relevant experience may be considered in lieu of education);, • U.S. Citizenship or U.S. Permanent Residency is required;, • Strong C/C++ experience for embedded systems (softcore processor environments preferred);, • Familiarity with assembly language or experience writing space-optimized code for bootstrapping and high-efficiency tasks;, • RTOS experience with RTEMS: integration, configuration, and deployment on LEON3;, • Hands-on experience with Linux build environments; cross-compilation using Gaisler RCC and BCC;, • Proficiency with GRMON debug tool;, • Familiarity with FPGA workflows, IP integration, and HW/SW interface design;, • Experience implementing and testing SpaceWire protocols/cores in FPGA environments;, • Basic experience with serial interfaces in FPGA environments;, • Ability to work autonomously, taking full ownership of tasks and priorities while ensuring alignment with team objectives in a dynamic, fast-paced environment;, • Analytical mind, as well as a continuous learning attitude;, • Excellent attitude towards teamwork and cooperation;, • Excellent written and oral communication in English., • Background in Space or Defense industries will be considered as a plus;, • Experience with Ethernet and CAN interfaces in FPGA/embedded environments;, • Knowledge of FPGA toolchains and SoC design principles;, • Familiarity with CCSDS, ETSI, ECSS, and other relevant space protocol standards;, • Understanding of Spacecraft Telecommunications terminology and operations;, • Knowledge of SDR architectures and radio communications concepts;, • Understanding of NASA and ESA standards for software and systems engineering (e.g., ECSS, NASA-STD-8739);, • Familiarity of NASA-STD-1006, encryption standards, and industry best practices;

Covalent is a workforce operations platform built for complex manufacturers. We help aerospace, defense, automotive, and industrial enterprises train, qualify, deploy, and optimize frontline labor at scale. Our software enables manufacturers to digitize workforce capability management, improve workforce readiness, and make better labor decisions using real operational data. Covalent is trusted by leading global manufacturers to connect workforce capability with production execution—turning workforce data into a strategic operational asset. We are a profitable, growing SaaS company serving some of the world’s most sophisticated manufacturing organizations, and we are building the category-defining platform for workforce operations. As a Customer Success Manager of our Commercial business, you will own a portfolio of smaller, but strategically important accounts. You’ll be the primary driver of adoption, growth, and customer outcomes. This role is ideal for someone who loves autonomy, solving problems, and moving fast. This is not a reactive support role. We’re looking for someone who can: • Spot issues before they become problems, • Dig into data to validate customer sentiment, • Drive adoption and usage across accounts, • Own and grow a book of Commercial accounts end-to-end, • Monitor account health and usage metrics, taking proactive action, • Identify churn risks early and implement mitigation plans, • Conduct training and adoption sessions, • Partner with Sales, Implementation, and Product to solve customer problems, • Maintain accurate documentation, notes, and account visibility, • Identify and drive opportunities for upsell or expansion, • Accountable for renewal outcomes by maximizing customer value realization, engagement, and long term growth, • Serve as a trusted advisor for your Commercial clients, • Customers are actively using the product and achieving measurable results, • You’re proactive: problems are addressed before escalation, • You have identified and deliver on value drivers outlined by the customer through the sales process, • Accounts are well-documented, with clear internal visibility, • You are driving Commercial growth through adoption, retention, and expansion, • Customers trust you as their go-to resource, • Maintain and grow a book of business, consistently achieving 100%+ NRR, • 3+ years in a customer-facing role at a technology company, • Experience owning your own book of business, ideally in Commercial or startup environments, • Track record of solving problems independently and driving results, • Strong communication skills-clear, confident, and persuasive, • Highly organized with strong attention to detail, • Comfortable working with ambiguity and defining your own processes, • Self-starter who thrives in a fast-moving, scrappy environment, • Experience with tools like Zendesk, Jira, or analytics platforms, • Previous experience in SaaS, • Knowledge and work history within the manufacturing or industrial markets You’ll have real ownership, direct customer impact, and the opportunity to help shape how Customer Success scales in a growing company. This is a chance to work with a strong team, serve respected industrial brands, and build your career inside a category-defining software platform with significant growth ahead. • Becoming an early contributor to a growing customer organization in a high-growth startup, • Working with company leadership and a highly collaborative cross-functional team, • Opportunities for professional development and career growth, • Competitive base salary & benefits, • Fully remote work environment, • Home office stipend and Learning & Development program

At Total Life, we believe that the later chapters of life should be defined by growth, purpose, and emotional resilience. We are on a mission to revolutionize healthier aging by combating the silent epidemic of mental health issues and anxiety among the elderly. Our work is driven by a deep-seated commitment to making quality, affordable emotional support services easily accessible to a demographic that is too often overlooked in the digital health revolution. We are a behavioral health company solely dedicated to the 65+ population. Our values are rooted in empathy, evidence-based care, and accessibility. We don't just provide therapy; we empower seniors to redefine their identity, navigate complex health changes, and maintain a high quality of life. When you join Total Life, you aren't just joining a platform—you are joining a movement to ensure that every senior has a partner in their mental health and wellness journey. Position Summary The RCM Specialist is a mid-level role responsible for the tactical execution and oversight of the patient financial lifecycle. You will ensure that our mission remains sustainable by managing the end-to-end billing process. This role requires a deep understanding of the U.S. healthcare industry, specifically regarding Medicare and commercial payers, to ensure our senior clients receive seamless access to care without financial friction. Core Responsibilities • Perform accurate charge entry, claim submission, and payment posting to ensure timely revenue capture., • Manage insurance eligibility verification and authorizations, specifically navigating the complexities of Medicare and supplemental plans., • Identify, investigate, and resolve claim rejections and underpayments by filing effective appeals with U.S. insurance carriers., • Monitor accounts receivable (A/R) aging reports, identify payment trends, and resolve outstanding balances., • Handle billing inquiries from seniors and their families with empathy, providing clarity on account balances and payment plans., • Maintain strict adherence to HIPAA, CMS billing requirements, and state/federal healthcare regulations., • Generate and analyze reports on collections and denial rates to identify "revenue leaks" and suggest process improvements., • Collaborate with clinical and operations teams to ensure sessions are documented correctly for billing, • Minimum of 3–5 years of experience in medical billing or revenue cycle operations within the U.S. healthcare industry., • Strong proficiency in Medicare (Parts A, B, C, and D), Medigap, and major commercial payers (e.g., Humana, UnitedHealthcare)., • Solid working knowledge of CPT, ICD-10, and HCPCS coding methodologies., • Experience navigating Electronic Health Records (EHR) and practice management systems (e.g., Healthy, Athena, or similar)., • Exceptional attention to detail with the ability to reconcile accounts and solve complex billing discrepancies., • Excellent verbal and written skills, with the ability to explain complex financial terms to a senior population., • Competitive Package: Competitive compensation and benefits package., • Purpose-Driven Work: The ability to influence the financial health of a movement dedicated to the mental wellness of the 65+ population., • This is a 100% remote position open to candidates located anywhere in the United States. Compensation • Target Salary Range: $50,000 – $70,000 (commensurate with experience and location)., • Environment: Remote, • Premium Medical, Dental, and Vision insurance plans for you and your dependents.

GitLab is an open core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our ___. Learn more about ___. Thanks to products like ___, and ___, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organization. Strategic Account Executive, North Location: Michigan or Minnesota An overview of this role GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our AMER Enterprise Team. The right candidate will have a positive record of Enterprise Sales experience along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment. What you’ll do • Supports GitLab’s ___ prospects and customers., • Provide account leadership and direction in the pre- and post-sales process, • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts, • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources, • Be the voice of the customer by contributing product ideas to our ___, • Generate qualified leads and develop new customers in conjunction with our strategic channel partners ., • Expand knowledge of industry as well as the competitive posture of the company, • Prepare activity and forecast reports, • Contribute to root cause analysis on wins/losses., • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team, • Assist sales management in conveying customer needs to product managers, and technical support staff, • Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs., • Develop an account plan to sell to customers based on their business needs., • Collaborate with Marketing on marketing strategies. What you’ll bring • A true desire to see customers benefit from the investment they make with you, • Able to provide high degree of account management and control, • Work under minimal supervision on complex projects, • Experience selling into large organizations, • Ability to leverage established relationships and proven sales techniques for success, • Excellent negotiation, presentation and closing skills, • Preferred experience with Git, Software Development Tools, Application Lifecycle Management, or security/App Sec tools, • You share our ___, and work in accordance with those values., • Ability to use GitLab, • Ability to travel if needed and comply with the ___ How GitLab will support you • ___, ___ work environment, • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $98,600 - $174,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries. We are seeking a Group Product Manager, Audience Experience & Growth to lead high-impact initiatives that drive audience engagement, retention, and growth across Forbes.com. This is a remote role. In this position, you will own the end-to-end reader experience across core page templates and interactions, with a focus on evolving front-end experiences that meaningfully influence how audiences discover, consume, and return to Forbes content. You will collaborate closely with Product, Engineering, Product Design, Editorial, Audience Development, Business Intelligence, Consumer Revenue, and Advertising teams to deliver scalable experiences that support both audience growth and business outcomes. This is a highly cross-functional leadership role with the opportunity to expand scope and influence as Forbes continues to evolve its digital platforms. This role offers a rare opportunity to shape the future of a globally recognized media brand at massive scale—owning foundational experiences used by millions of readers each day, while helping define how a modern publisher grows, monetizes, and connects with its audience in a rapidly changing digital landscape. Responsibilities • Own the product vision for the ___ sitewide experience, driving audience growth and engagement across core templates (homepage, articles, landers) and off-site channels including Push and Apple News., • Drive audience growth and engagement by improving key metrics such as time spent, recirculation, return frequency, and depth of engagement., • Lead testing and iteration to optimize user experience, performance, and conversion across high-impact surfaces., • Partner across Product, Engineering, Product Design to deliver scalable, accessible, and performant front-end experiences, balancing speed, quality, and technical constraints., • Collaborate with Editorial, Audience Development, Consumer Revenue, and Advertising teams to align product initiatives with audience growth goals and evolving discovery patterns., • Design and evolve audience experiences with an understanding of monetization models, ensuring page layouts and interactions balance user value, performance, and revenue outcomes while maintaining editorial integrity., • Identify and launch new formats, modules, and experiences that unlock incremental audience and revenue growth., • Partner closely with Business Intelligence to define success metrics and KPIs, using insights to inform prioritization, experimentation, and roadmap decisions., • Communicate performance, learnings, and product strategy to senior stakeholders., • Act as a senior product leader across initiatives, driving alignment and execution across cross-functional teams and mentoring other product managers as opportunities arise, with potential to take on formal people leadership responsibilities over time. The Ideal Candidate • 6–8 years of product management experience, with ownership of consumer-facing digital products at scale., • Proven ability to drive audience engagement, retention, and growth through product- and experience-led initiatives., • Strong experience partnering with Product, Engineering, and Product Design on front-end or user experience–focused products., • Demonstrated success working cross-functionally with editorial/content, data, and business stakeholders., • Data-informed decision-maker with experience using experimentation, metrics, and insights to guide prioritization., • Excellent communication and stakeholder management skills, with the ability to influence across teams and levels. Plus • Experience in digital media, publishing, or other content-driven platforms., • Familiarity with monetization models such as advertising, subscriptions, or commerce, and how they intersect with user experience., • Experience collaborating with analytics or Business Intelligence teams to define and measure product success., • Comfort operating in fast-moving, highly visible environments with large, diverse audiences., • Passion for building audience-first products that balance editorial integrity, user value, and business outcomes. The annual base salary range for this role is $140,000 - $150,000 Forbes has estimated the compensation range set forth above in good faith. The compensation range is what we believe we will offer, and ultimately pay, a successful candidate. In determining this range, we consider the experience, level of education (if applicable to the role), knowledge, skills, and abilities required to be had by a successful candidate as well as the budget and the company’s pay rates, generally. This said, we may have to make changes to our compensation estimates and job descriptions from time to time and we expressly reserve the right to do so. Should we make any such changes, this advertisement will be revised to reflect such revisions. We encourage you to occasionally re-visit this advertisement to ensure that you are abreast of any changes. Thank you for your interest in joining Forbes! #LI-PM1 #LI-Remote Forbes aims to offer employees the flexibility they need in order to be successful. Some positions may require candidates to be based in a specific location for consideration while some roles may be fully remote (within the U.S.) if it aligns with the needs of the position. This position is only open to candidates residing in California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, & Washington. Due to business operations and compliance requirements, we are unable to consider applicants based outside these states at this time. Forbes is an equal opportunity employer.

• Job Title: Korean Bilingual Financial Manager 1, • Job Type: Full-Time, Hourly, Hybrid, • M-Th Onsite, Friday WFH, • Bachelor’s Degree in Finance, Accounting, or related field, • 7+ years of experience in FP&A, accounting, or corporate finance, • Korean bilingual HIGHLY preferred Location • Coppell, TX Benefits • Medical Insurance (Health, Dental & Vision), • 401(k), • Paid Time Off, • H1B/Green Card Sponsorship for qualified employee, • Hands-on experience at global industry leader Samsung, • Opportunities for career advancement Compensation $40-43/hr Summary: The Financial Manager 1 will support Samsung Electronics America’s Mobile Logistics Team, overseeing financial operations for the distribution of mobile phones and accessories across the U.S. and Puerto Rico. This role is focused on operational financial management (not corporate finance), including accounts payable, forecasting, budgeting, and reporting related to warehouse and transportation costs. The Financial Manager will play a critical role in ensuring accurate financial oversight, driving efficiency, and providing actionable insights to executives, dispatchers, and HQ in Korea. Key Responsibilities: • Manage financial operations for the Mobile Logistics Department, with emphasis on operational spend (warehouse, transportation)., • Oversee accounts payable, financial reporting, and data analysis., • Lead monthly forecasting, budgeting, and variance analysis for logistics operations., • Prepare and deliver financial reports and executive decks to stakeholders (executives, dispatchers, HQ Korea)., • Collaborate with warehouse operations, transportation, accounting, and HQ teams., • Participate in regular financial review meetings (2–4 per month) to review performance, forecasts, and process improvements., • Reallocate costs to appropriate cost centers and manage month-end closing processes., • Identify opportunities for cost savings, efficiency improvements, and risk minimization., • Drive continuous process improvements in financial management and reporting., • Support ad-hoc projects related to financial strategy, analysis, and operations. Required Experience and Qualifications: • Bachelor’s Degree in Finance, Accounting, or related field., • 7+ years of experience in FP&A, accounting, or corporate finance., • Flexible: 5+ years with strong bilingual (Korean/English) skills., • Strong analytical and problem-solving abilities., • Proven ability to synthesize large amounts of data into clear insights., • Advanced MS Excel skills., • SAP experience preferred., • Logistics or supply chain experience helpful, but not required., • Korean/English bilingual highly preferred to support communication with HQ and dispatchers., • Excellent time management, prioritization, and organizational skills., • Strong communication and presentation skills with confidence to interact at all levels., • Self-starter, able to work independently and manage multiple projects simultaneously. Desired Characteristics: • Data Accuracy, • Timely Report Generation, • Clarity in Data Presentation, • Forecast Accuracy, • Positive staff feedback and collaboration Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more! Our vision is ‘We Want to See You Grow’ to become the industry leader for both employee and company. For more information about JND, please visit ___ #Samsung #Coppell #TX #JND #Hybrid #Financial #Manager #Korean #Bilingual

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. About the team The Developer Experience Programs team shapes how engineers at 1Password work, and how engineers work shapes what 1Password ships. We run the programs, measurement, enablement, and cross-functional mechanisms that support developer experience across the software development lifecycle, and we build the feedback loops that help Engineering adopt new capabilities and continuously improve the speed and quality of delivery. The team sits within Engineering Operations and works closely with Platform Engineering, Security, IT, and Finance. Platform Engineering builds and owns the underlying developer tooling, data platforms, and AI workflow systems. DevEx Programs partners with them on the decision, rollout, enablement, and measurement work that help those investments land effectively across Engineering. The role As a Senior Business Program Manager, you will run the programs and mechanisms that turn developer experience signals into program priorities for engineering at 1Password. You will design and own how we measure developer experience and effectiveness, and you’ll translate those findings into clear program decisions, including developer tooling and our impact measurement strategies. The immediate priority is AI-accelerated software delivery, where demand is highest and traditional developer productivity measures are being tested by new tools and ways of working. This role is coming in at a formative stage: the team is new, foundational mechanisms are being stood up, and you’ll have a real opportunity to help shape how 1Password ships software. This IC role is for a strong cross-functional operator who can bring structure to ambiguous decisions, turn signals into clear recommendations, and help partners across Platform Engineering, Security, IT, and Finance move to better, faster program decisions. This is a remote opportunity within Canada and the US. What you will do: * Translate developer experience signals into program priorities. * Synthesize tooling data, measurement outputs, pilot results, and developer feedback into actionable insights. * Bring those insights into portfolio planning, measurement reviews, and roadmap conversations with partner teams. * Turn insights into clear recommendations on where to invest, expand, rationalize, or retire tools and related programs. * Lead the developer experience measurement program. * Own the day-to-day program leadership for 1Password’s developer experience measurement platform: coverage, data quality, reporting cadences, and how signals are used operationally. * Partner with Platform Engineering on metrics platform priorities, instrumentation, and data integrity, while owning program structure, stakeholder alignment, and operating cadence. * Build the operating mechanisms that make developer experience and tooling data useful for decision-making.⁠ * Support investment and portfolio decisions with adoption reporting, usage analysis, and impact-oriented recommendations. * Evolve the measurement model as software delivery changes, especially where traditional signals become less representative of AI-native work. * Run developer tooling evaluation, pilots, and portfolio governance. * Own intake, prioritization, and evaluation workflows for developer tools across the SDLC, with a near-term focus on AI tooling. * Maintain the evaluation frameworks, decision criteria, and review mechanisms used to assess new tools and changes across the portfolio. * Design and run structured pilots with clear hypotheses, baselines, success criteria, and decision points. * Coordinate security review, integration approval, and related governance, including emerging integration patterns such as MCPs. * Partner with IT, Finance, and Procurement on provisioning, licensing, renewals, and cost visibility across the portfolio. What success looks like: * Engineering ships faster and with higher confidence because tooling decisions are streamlined and grounded in clear evaluation frameworks, pilots, and cross-functional input from Platform Engineering, Security, IT, Finance, and Procurement. * The tooling portfolio is actively managed, with clear visibility into what to adopt, expand, rationalize, or retire. * The developer experience measurement program is trusted and regularly used to guide investment and prioritization, with operating mechanisms that leaders and partner teams rely on. * Investment recommendations are backed by a clear mix of adoption data, usage trends, developer feedback, pilot results, and measurement insights. * The measurement model keeps pace with how software delivery is changing, especially around AI-native work. What we are looking for: * 5+ years of experience leading complex cross-functional programs in a technical organization, especially where decisions are shared across multiple stakeholders. * Background in developer experience, developer productivity, engineering effectiveness, internal platform programs, technical program management, or a related function. * Familiarity with AI-accelerated development workflows, and an understanding of the tools, adoption patterns, and measurement challenges that come with them. * Working familiarity with developer productivity and developer experience measurement frameworks (DORA, SPACE, DX Core 4, or similar), and a point of view on where they help and where they fall short. * Ability to design evaluation frameworks, structure pilots, and turn mixed quantitative and qualitative inputs into clear recommendations. * Strong judgment in ambiguous environments. You bring structure to messy inputs, clarify tradeoffs, and help teams move to decisions. * Comfort partnering with engineering teams and technical leaders without needing to be an engineer yourself. * Experience coordinating across partner functions such as Security, IT, Finance, or Procurement. * Strong written and verbal communication, including executive-ready recommendations, pilot readouts, and concise decision-oriented summaries. Nice to have: * Direct experience with AI developer tools such as coding assistants, code review tools, or agent frameworks. * Hands-on experience with developer productivity measurement platforms or dashboards (e.g., DX, Jellyfish, LinearB, or in-house equivalents). * Background in software engineering, engineering management, or technical program management. USA-based roles only: The annual base salary for this role is between $115,000 USD and $161,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $101,000 CAD and $141,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

POSITION SUMMARY: Natera is at the forefront of personalized genetic testing, transforming the management of disease worldwide. We are at the cusp of a new inflection point with the development of our Early Cancer Detection (ECD) product that detects cancer earlier than ever before We are seeking a visionary Principal Architect to lead the design and evolution of intelligent, high-scale systems for our Early Cancer Detection (ECD) portfolio. This role is ideal for a technical strategist who combines deep architectural expertise with a strong ability to collaborate across engineering, product, and operational teams. You will define and drive architectural patterns, influence platform strategy, and ensure our systems are robust, modular, and built for continuous innovation. If you are passionate about system design, cloud-native architecture, and shaping technical direction in a mission-driven environment, we’d love to connect. Enterprise & Platform Architecture • Define and own architectural strategy across product lines, ensuring alignment with long-term technical and business goals., • Design and evolve cloud-native systems with a focus on scalability, maintainability, observability, and security., • Create architectural blueprints and reusable frameworks that guide teams in building high-performance services and user-facing applications. Leadership & Cross-functional Influence • Act as a technical thought partner to engineering leadership, product managers, and executive stakeholders., • Mentor senior engineers and architects, cultivating a culture of system thinking and technical excellence., • Drive architectural governance, setting standards, conducting reviews, and managing risk across projects. Modernization & Innovation • Lead modernization initiatives, including migration from monolithic to service-oriented or event-driven architectures., • Evaluate and introduce emerging technologies that improve developer productivity and system resilience., • Partner with AI/ML teams to ensure scalable integration of intelligent services and real-time analytics. Execution & Hands-on Guidance • Work closely with teams to guide solution design, decomposition, and trade-off decisions., • Support high-priority projects through planning, hands-on design sessions, and technical troubleshooting., • Maintain a system-level view of infrastructure, services, and data flows to anticipate bottlenecks and scale risks. Required • 12+ years of professional software engineering experience, with 6+ years in a senior architectural leadership role., • Deep experience designing and scaling enterprise software systems, particularly in cloud-native environments (AWS preferred)., • Proven success with architectural transformation initiatives (e.g., service decomposition, domain-driven design, platform re-architecture)., • Strong understanding of architectural trade-offs in system design (performance, resilience, cost, etc.)., • Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. Preferred • Experience with scientific, healthcare, or lab operations domains., • Familiarity with LIMS/LES systems, AI integration patterns, or regulated software environments., • Strategic thinking with a deep technical foundation., • Passion for systems architecture and continuous improvement., • Leadership grounded in empathy, curiosity, and impact. Compensation & Total Rewards This range reflects a good-faith estimate of the base pay we reasonably expect to offer at the time of hire. Final compensation will vary based on experience, qualifications, and internal equity considerations. This position is also eligible for additional compensation and benefits through Natera’s robust Total Rewards program, including: * Annual performance incentive bonus * Long-term equity awards * Comprehensive health benefits (medical, dental, vision) * 401(k) with company match * Generous paid time off and company holidays * Additional wellness and work-life benefits Compensation Range $182,900 - $228,600 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information:

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for a Technical Customer Success Specialist to support our Customer Success Managers (CSMs) by providing deep technical expertise across a portfolio of enterprise customers. This role is designed to scale technical knowledge across the Customer Success organization and act as a technical backbone for day-to-day account engagement. You will work in a one-to-many model, partnering with multiple CSMs and supporting approximately 30–50 customer accounts. Your focus will be on answering technical questions, advising on best practices, and helping customers successfully design, operate, and optimize conversational AI solutions built on the Cognigy platform. This role sits at the intersection of Customer Success, Product, and Conversational AI expertise. How will you make an impact? • Act as a shared technical resource for CSMs across multiple enterprise accounts, • Support CSMs with technical topics related to platform usage, solution design, product functionality, demos and best practice, • Provide timely responses to technical questions from CSMs and, where appropriate, directly from customers, • Serve as an escalation point for complex “how does this work” or “how should we do this” questions Conversational AI & Platform Expertise • Advise customers on conversational AI best practices, including dialog design, intent modeling, and flow orchestration, • Support NLU configuration, training, testing, and optimization, • Provide guidance on the application of generative AI and agentic AI concepts within enterprise conversational solutions, • Help customers understand platform capabilities, limitations, and recommended patterns Contact Center & Enterprise Context • Support customers operating conversational AI solutions within contact center environments (voice and digital), • Provide high-level guidance on integrations with CCaaS, CRM, and backend systems, • Help customers troubleshoot issues related to conversation behavior, routing, and experience design Collaboration & Feedback Loop • Collaborate closely with Support, Product, Engineering, and Professional Services to resolve customer issues, • Identify recurring themes, gaps, or improvement opportunities and feed insights back to internal teams, • Contribute to internal documentation, enablement materials, and best-practice guides for CSMs Scale & Efficiency • Help standardize technical guidance across the customer base, • Enable CSMs to handle more technical conversations independently over time, • Improve internal processes and documentation to support a growing enterprise customer footprint Have you got what it takes? • 3–5 years of experience in conversational AI, virtual agents, or intelligent automation, • Experience in a customer-facing technical role (Customer Success, Solution Consulting, Technical Support, or Professional Services), • Experience supporting enterprise customers in a one-to-many or scaled model Technical Expertise • Strong understanding of conversational AI fundamentals, including:, • NLU concepts (intents, entities, training data, evaluation), • Generative AI and LLM-based conversational systems, • Agentic AI and multi-step orchestration patterns, • Solid understanding of contact center operations and customer service workflows, • Ability to analyze conversational behavior and explain technical concepts to non-technical stakeholders Personal Attributes • Structured, organized, and comfortable juggling multiple customers and priorities, • Clear communicator with a pragmatic, solution-oriented mindset, • Curious and eager to stay current with advancements in conversational and generative AI, • Strong sense of ownership and customer focus You will have an advantage if you also have: • Hands-on experience with enterprise conversational AI platforms, • Familiarity with Cognigy or similar products, • Experience working with voice automation and CCaaS integrations About Cognigy NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. Requisition ID: 10131 Reporting into: Team Lead, CSM Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

About Longroad Energy Longroad Energy is a Boston, MA headquartered renewable energy developer focused on the development, ownership, and operation/asset management of wind and solar energy projects throughout North America. Founded in 2016, Longroad owns 4.5 GW of wind and solar projects across the United States in addition to operating and managing a total of 6.2 GW of wind and solar projects on behalf of Longroad and third parties. Our vision is to create lasting value for our shareholders, communities, and employees by responsibly developing, owning, and operating renewable energy projects. We have assembled a world-class team with a passion for renewable energy innovation and a commitment to developing renewable projects throughout the US. Job Purpose Reporting to the Vice President of Transmission, the Power Systems Engineer will work with a team of developers, Transmission Team members, and project engineering experts, to identify sites for new projects, prepare interconnection application materials, study project impacts to the utility grid and develop solutions to issues arising throughout the interconnection process. The Power Systems Engineer will also coordinate with EPC, NERC Compliance, and Asset Management to ensure plant models are transitioned through the development and construction phases and into commercial operations. The Power Systems Engineer will perform studies to estimate reliable injection limits, review and validate utility interconnection studies, and coordinate with the Transmission Team to mitigate any issues arising in the interconnection study process. The Power System Engineer will prepare generator interconnection request packages, including dynamic models of the proposed project, and will maintain dynamic models of the project through the interconnection process, coordinate with the EPC team during construction, and hand over the final plant model to Asset Management at Commercial Operations. This role is remote but can be hybrid for candidates local to Boston, MA or San Francisco, CA. Responsibilities • Provide power systems technical support for wind, solar and battery storage projects in Longroad’s development pipeline., • Determine injection and/or charging capacity for proposed projects in coordination with the development team’s prospecting efforts, • Conduct transmission system analyses to identify optimal interconnection points and hosting capacity for new renewable energy projects across the U.S. grid, accounting for interconnection costs, reliability, and congestion., • Prepare interconnection application packages for new projects and provide technical support throughout the interconnection process including reviewing and validating interconnection study results, advising the project developer of risks arising from the generator interconnection process, supporting LGIA, PPA, and financing efforts, and coordinating with the EPC team throughout each project’s construction., • Track new developments in transmission planning processes in key markets and advise the development team of risks and opportunities that might arise, • BSEE in power systems from an accredited university., • 4 years of experience in electrical power systems engineering, transmission planning and/or transmission system operations., • Experience performing static and dynamic transmission system studies to support substation and transmission line planning and/or operation., • Experience performing static and dynamic transmission system studies with power system analysis applications such as PSS/E, PSLF, and/or TARA., • Knowledge of power plant design including main power transformers, collector systems, power plant controllers, and inverter based generating equipment, • Familiarity with NERC reliability standards and FERC open access policies., • Professional Engineer (PE) license or ability to obtain., • MSEE in power systems from an accredited university., • Direct experience in wind, solar or battery storage project system design, construction and operation., • Experience with interconnection agreements, power purchase contracts, electric power system regulatory compliance and energy market structures., • Experience in performing or familiarity with LMP-based market simulations using industry-standard production cost modeling tools (e.g., PROBE, PROMOD, PLEXOS)., • Experience or familiarity with high resolution models such as PSCAD, • Personal accountability and integrity., • Ability to make informed decisions in a quick and nimble fashion., • Comfortable with a work environment that is fast paced and changes quickly., • Ability to work within a team with a positive attitude., • Enthusiastic about the renewable energy industry. Other Applicants must be currently authorized to work in the United States. The Company does not sponsor applicants for work visas. Benefits of Working at Longroad Energy We are dedicated to providing our employees with the support and resources they need to stay healthy, secure their future, and be successful in their careers. Benefits at Longroad include the opportunity for merit-based salary increases, incentive plan participation, eligibility for our 401 (k) plan and matching, and comprehensive medical, dental, vision, life, and disability insurance. Our robust time-off policy includes accrual of 18 vacation days in your first year, paid holidays, and paid volunteer time. We offer paid parental leave to help support employees as they transition into parenthood. Learn more about our ___. Diversity, Equity & Inclusion Diversity, equity, and inclusion matter - at Longroad, in our industry, in our communities, and in society at large. We embrace our responsibility to build and promote a diverse, equitable, and inclusive working experience and drive change where we live and operate. We work to actively promote and celebrate diversity, equity, and inclusion. We foster a supportive space that empowers everyone at Longroad to learn about, discuss and ask questions related to embracing and honoring identity. We collaborate with our community, colleagues, and industry in the ongoing pursuit of evolving and growing an inclusive and diverse environment. Learn more about our ___. Longroad Energy Values At Longroad, we SHINE. We aim to be the most trusted renewable energy company on the long road to a green future. We are an experienced team of problem solvers and promise-keepers who develop sustainable solutions that meet today’s challenges and make a lasting impact on people and our planet. Learn more about our ___ Longroad Energy is proud to be an Equal Opportunity Employer (“EOE”). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, disability, veteran status, citizenship, or any other legally protected status. Longroad Energy prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodations are made for disabled employees. Longroad Energy is firmly committed to ensuring equal employment opportunities in all employment practices and personnel actions, including advertising, recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, rates of pay, and other forms of compensation.

The CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. Since 1995, the CDC Foundation has raised over $1.9 billion and launched more than 1,300 programs impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. The CDC Foundation managed hundreds of programs in the United States and in more than 90 countries last year. Visit ___ for more information. Job Highlights Location: Remote, must be based in the United States Salary Range: $103,500 - $143,500 per year plus benefits. Individual salary offers will be based on experience and qualifications unique to each candidate. Work Hours: 8am- 5pm Pacific time zone is preferred, but working hours are flexible. Position End Date: June 30, 2025 Overview The Product Manager will lead the delivery of high-quality products and systems that improve the availability and use of public health data to inform decision making. This role is aligned to the Workforce Acceleration Initiative (WAI). WAI is a federally funded CDC Foundation program with the goal of helping the nation’s public health agencies by providing them with the technology and data experts they need to accelerate their information system improvements. Working in the Marin County Department of Health and Human Services, Public Health Division, the Product Manager will help increase the public health agency’s capacity to build the modern systems, tools and technology they need to address public health needs effectively. Specifically, the Product Manager will work under the Public Health Officer to serve as a data lead on the California Advancing and Innovating Medi-Cal (CalAIM) Justice Involved Initiative (JII) team, which aims to improve the care of justice-involved Medicaid (MediCal in California) enrollees through data exchange to enable whole person care. In collaboration, this position will lead creation of a data strategy plan, guide technology procurement, and create a roadmap/implementation plan for data systems and data exchange to support the CalAIM JII in Marin County. The data landscape will include adoption of an EHR, participation in our newly adopted HIE, and identification and adoption of a system for referral and care coordination between justice system collaborators, and physical health, behavioral health, and social services providers. This role is best for someone who is mission driven and is comfortable bringing a product mindset to organizations who may be unfamiliar with this approach. The Product Manager will be hired by the CDC Foundation and assigned to the Marin County Department of Health and Human Services, Public Health Division. This position is eligible for a fully remote work arrangement for U.S. based candidates. \n Responsibilities • Coordinate, lead or participate in project meetings, working closely with technical teams, product manager(s), developers, subject matter experts, vendors, and users., • Build solid relationships with partners to understand users' needs, program goals, and the program's policies and operational constraints to develop or identify products that are valuable, usable and feasible., • Collaborate with public health agency and partner programs and technical teams to specify and adopt high-quality, user-friendly technologies that improve access to data for decision making., • Work to understand public health agency and JII partner data exchange needs and processes. Collaborate with the JII team and County technical team to create a shared vision for how to best prioritize and address the most critical challenges., • Oversee the delivery of technical solutions from concept to release, while ensuring smooth operations and continuous product improvement., • Test products and new features to confirm usability and identify bugs., • Contribute to product strategy and success metrics, which may include Key Performance Indicator (KPI) models and analytics., • Collaborate in the creation of product development and management documents, including roadmaps, project briefs and user stories., • Be strategic and tactical to help define the product strategy., • Provide product management advice and guidance to the public health agency and the CDC Foundation to share expertise and build capacity. Qualifications • Bachelor’s degree required., • Minimum of 8 years of experience in digital product management., • Understanding of Requirement Gathering and best practices in Business Analysis, • Experience with electronic health records (EHR) systems, EPIC certification preferred. Experience with health information exchanges (HIEs) and case management systems beneficial., • Experience developing a product vision and strategy and have led multi-disciplinary teams to achieve that vision from concept to launch., • Experience collaborating with a multi-disciplinary team to translate the product vision and lead the team through smooth and continuous delivery., • Experience working on a mature product balancing the need to address technical debt with new product enhancements through continuous iterations., • Knowledge and experience with project management methodologies, principles and processes., • Experience and an understanding of product objectives, goal and metrics to oversee the development and implementation of large-scale projects., • Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out., • Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints., • Experience providing guidance in the areas of digital systems/products, data sources and the collection and context of data., • Capability to embed privacy and security into product delivery processes and design., • Ability to communicate and articulate problems and resolutions to designers., • Experience working in a virtual environment with remote partners and teams. \n Special Notes This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve. Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by the CDC Foundation in order to best support the public health programming. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law. We comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. §§ 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans. The CDC Foundation is a smoke-free environment. Relocation expenses are not included.

hermeneutic Investments is a best-in-class proprietary trading firm and hedge fund. It deploys research-driven discretionary and systematic strategies as well as makes strategic long-term investments. The partners' decade-long history of success in trading and business building and a firm-wide cultural emphasis on alpha generation, open debate, relentless iteration, and teamwork are key to the firm's continued expansion in a challenging market environment that has hamstrung competitors. A hard-wired emphasis on risk management and opportunistic market participation ensure that hermeneutic Investments will continue its growth trajectory in the coming decades. We’re looking for a Junior–Mid Cybersecurity Engineer who is hands‑on with security operations and excited to improve our defenses across cloud, endpoints, identity, and collaboration tooling. You’ll help run the daily security program, tune and maintain controls, investigate alerts, and contribute to projects that raise our overall security posture. Security Engineering manages our deployed security solutions and controls, implements new security technologies, and evaluates emerging solutions for potential adoption. This role handles all day‑to‑day security operations and partners closely with IT, SRE, and Product Engineering to keep our environments safe and compliant. Operations & Monitoring • Own day‑to‑day security operations: triage alerts, investigate events, and drive incidents through containment, eradication, and post‑incident review., • Maintain detection rules, playbooks, and runbooks; continually reduce false positives and MTTR., • Review and harden AWS security services (e.g., IAM/SCPs, GuardDuty, Security Hub, CloudTrail/Config, KMS, WAF)., • Operate MDM for device compliance, disk encryption, patching, and baseline configurations., • Operate AV/EDR and firewall policies; support enterprise browser security policies and extensions., • Harden Cloud services and partners (DLP, context‑aware access, OAuth app controls, group/SSO hygiene, 2SV/passkeys)., • Conduct POCs and evaluation on security tools for adoption., • Implement new security technologies and integrations; document deployments and handoffs., • Support asset/inventory accuracy, least‑privilege access reviews, and change control., • Assist with security reviews, vendor risk, and audit evidence for SOC 2/ISO 27001‑style controls., • At least 5 years of security engineering background and experience with at least one of the following: SIEM, MDM, Systems hardening, Practical Cloud Security., • Experience in tool lifecycle implementation - from Proof of Concept through integration and till decommissioning., • Ability to work across time-zones when needed., • Solid understanding of computing systems and their operations., • Ability to work in a team and flexible deliverables., • Hands-on experience with cloud platforms (AWS/Google/Azure)., • Experience with security automation., • First hand experience with development of security processes., • IT Background., • CV Screening – We will review your application based on the qualifications and experience outlined above., • Phone Interview – An interview with Cybersecurity team member to assess general fit and engineering experience., • Test Assignment Review – You’ll be given a technical task reviewed by the team., • Technical Interviews – Discussions with cybersecurity team and IT focused on system design, processes and approach., • Drive – We believe the best team members are deeply passionate about what they do. That passion fuels their growth, drives them to seek out the best teams, and leads them to hold high expectations of themselves in pursuit of excellence., • Ownership – We aim to extend ownership as broadly as possible across the firm. In return, we value people who take initiative, step up when needed, and treat the company’s goals as their own., • Judgment – We value those who see the big picture and focus on what truly drives impact and results. They use time wisely, adapt across domains, and always prioritize outcomes over comfort zones., • Openness – We foster a culture of open communication, mutual challenge, and shared growth. We believe constructive debate and proactive knowledge sharing lead us closer to the truth—and better decisions., • Competence – We work with people who bring exceptional intellectual strength. What sets them apart isn’t just what they know—it’s how they use what they know to navigate change, adapt quickly, and contribute meaningfully in fast-changing environments., • Resilience – We perform under pressure. Markets move fast, and so do we—but we stay grounded, focused, and calm. We embrace uncertainty, learn from setbacks, and adapt quickly without losing sight of long-term goals.

For years, ___ has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility. Stream Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades. From site selection to data center construction and operations, Stream develops wholesale colocation capacity and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, Stream sources and develops low-risk land sites for optimum data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options. POSITION OVERVIEW: Seasoned director-level leader to coordinate development, operations, maintenance and regulatory compliance for high-voltage infrastructure (transmission lines and substations). This role will lead cross-functional teams, serve as a key utility and stakeholder liaison, drive project delivery and ensure assets meet performance, safety and regulatory requirements. RESPONSIBILITIES: • Develops and executes company-wide program for delivery of high voltage infrastructure supporting scale data center campus developments. Includes strategic leadership and day-to-day coordination for planning, design, construction, operation and maintenance of high-voltage transmission lines and substations., • Serve as a key interface with investor-owned utilities, municipalities and cooperatives, RTO/ISOs, state utility commissions and other regulatory bodies; prepare and oversee filings, testimony and compliance materials., • Lead project portfolio management: scope, schedule, budget, risk mitigation, procurement, contractor oversight, safety procedures and quality assurance for multi-year capital and O&M programs., • Develop and implement asset management, inspection, testing, and emergency response programs specific to substation facilities and equipment., • Ensure compliance with NERC/CIP, FERC, state PSC/PUC requirements and applicable regional transmission planning rules; coordinate reliability studies and outage planning., • Support technical and commercial discussions and contractual negotiations with utilities, ISOs and transmission owners., • Drive continuous improvement initiatives: standardization, cost optimization, digital monitoring (SCADA/telemetry), asset health analytics and lifecycle planning., • Represent the organization in stakeholder meetings, permitting negotiations, landowner and community engagement when required., • Bachelor’s degree in Electrical Engineering, Power Systems, or related technical field. Master’s preferred., • 10+ years of progressively responsible experience in high-voltage transmission and substation engineering, operations or asset management, with at least 5 years in a leadership/director-level role., • Direct experience working for, with, or within an electric utility (preferred) or for an independent transmission developer/consultant with significant utility interaction., • Strong working knowledge of NERC reliability standards, FERC regulations, regional market rules (RTO/ISO) and state-level regulatory processes., • Proven experience managing large capital projects (>$10M), multi-discipline teams, contractors and third-party stakeholders., • Demonstrated success in regulatory filings, permitting processes, and presenting technical testimony or position statements to regulators., • Excellent communication, negotiation and stakeholder-management skills; comfortable interacting with executive leadership, regulators, utilities, contractors and community stakeholders., • Ability to travel up to 25% and work flexible hours during emergency response or critical project phases. PREFERRED QUALIFICATIONS: • Professional Engineer (PE) license or equivalent technical certification., • Experience with protection & control systems, relay coordination, SCADA/RTU, and HV testing practices., • Familiarity with right-of-way acquisition and landowner relations., • Strong financial acumen — budgeting, cost control and value engineering., • Experience implementing digital asset management, condition-based monitoring or predictive analytics., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Wellness Resources

At Platform Science, we’re working to connect everything that moves. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be i

We are seeking a highly skilled Exstream Tool Support & Integration Specialist to lead and support the ongoing upgrade, maintenance, and performance optimization of enterprise communication systems, particularly those using OpenText Exstream. The ideal candidate will have hands-on experience with Java/Microservices integration, API development, and familiarity with IRS business processes including the Notice Lifecycle. * Lead Exstream software upgrades, including migration from version 24.x to the latest release, ensuring architecture enhancements for improved system performance * Ensure compatibility of Exstream with Notice Conversion file output, including seamless delivery of WebApp-generated PDFs * Provide integration and support for Java/Microservices-based tools, APIs, and cloud environments within the IRS Notice Lifecycle ecosystem * Execute infrastructure support tasks including: * Security scanning and compliance (e.g., Qualys, Splunk) * SSL certificate renewals and filing season readiness * Transition Exstream to a production-level license configuration and scale system performance based on 6–12 months of production transaction data * Support HSPD-12 (Homeland Security Presidential Directive 12) compliance for Exstream Desktop Designer product requests * Plan and manage the procurement and renewal of annual maintenance contracts for OpenText products * Deliver ongoing operations and maintenance support, including software patching, cybersecurity defect remediation, and system troubleshooting * Provide guidance and support for related initiatives, such as NOTCON efforts linked to END-CCS and the AUR (Automated Underreporter) Notices integration into Exstream * Work with workflow management tools and enterprise software such as IRWorks, ServiceNow, Splunk, Microsoft Project, and the IBM Rational Tool Suite * Proven experience with Exstream (OpenText) software, including upgrade, configuration, and performance tuning * Strong background in Java/Microservices architecture, API integration, and cloud platforms * Familiarity with federal government business processes, particularly IRS notice systems and lifecycle * Experience supporting enterprise-level infrastructure, including security compliance tools like Splunk and Qualys * Knowledge of license management, performance scaling, and enterprise-level document production workflows * Strong organizational and analytical skills with an ability to manage multiple technical tasks simultaneously * Experience in government or regulated environments (IRS or federal agency experience highly preferred) * Security and compliance knowledge (HSPD-12, FedRAMP, FISMA) * Relevant certifications (e.g., OpenText certifications, PMP, CISSP, AWS/Azure cloud certs)

We are the champions of childhood Hanna Andersson is a Portland, Oregon-based premier kids and baby clothing brand. Our clothes are made to play, made to last, and designed to let kids be kids. We have core commitments to design, quality, and sustainability, and we believe in helping families create meaningful everyday moments. These principles guide the Hanna Way, and lead to an experience authentically different from other children’s brands. We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand’s success, and we actively encourage our team members to maintain a healthy balance in their daily lives. Position Summary: The Vendor Manager for Customer Care plays a key role in guiding Hanna Andersson’s outsourced customer support across all markets. This position ensures that our third-party BPO partners consistently deliver friendly, high-quality service that puts customers first. As the main point of contact between Hanna Andersson and the BPO vendors, the Vendor Manager promotes accountability and excellence, fostering ongoing improvements through careful performance management, smooth operations, and strong teamwork across different departments. This role is centered around vendor performance, using daily metrics, agent scorecards, operational reviews, and escalation processes to ensure we meet SLAs, KPIs, and uphold brand standards. It's also an important part of mid-range planning, process innovation, and driving change initiatives that support growth, seasonal peaks, and ever-changing customer needs. Having strong communication, negotiation, and analytical skills is key, along with the ability to influence outcomes and build trusted relationships with both internal teams and external partners. Location: Portland, OR, Seattle WA or West Coast, highly preferredHours: Monday - Friday, must be available until 6pm Pacific Time. • Build and maintain strong, collaborative relationships between BPO vendors and Hanna Andersson internal teams to ensure alignment, transparency, and shared accountability., • Oversee vendor performance across one to two operational sites, ensuring consistent adherence to quality standards, service levels (SLs), and key performance indicators (KPIs) inclusive of CSAT and NPS., • Partake in and/or lead structured business review routines including Weekly Business Reviews (WBR), Monthly Business Reviews (MBR), and Quarterly Business Reviews (QBR) to evaluate vendor performance, reinforce Hanna Andersson’s brand values, and align on action plans that support agent experience, operational excellence, and continuous improvement. Occasional on-site visits may supplement these reviews as needed., • Monitor vendor performance trends in real-time and historically to identify gaps, track improvements, and mitigate operational risk through proactive intervention., • Leverage agent-level scorecards and workforce data to hold BPO leadership accountable for performance management, including glide paths, corrective actions, and coaching outcomes., • Lead and resolve service escalations in partnership with internal and external stakeholders, ensuring prompt, professional outcomes aligned with Hanna Andersson’s customer-first approach., • Coordinate all program updates, training rollouts, and process changes with the BPO to ensure consistent delivery and adherence to brand standards., • Drive continuous improvement by identifying systemic issues and leading targeted initiatives in collaboration with internal partners and BPO leaders., • Analyze performance data and vendor reporting to provide actionable insights and strategic recommendations for internal leadership and executive forums., • Ensure recruitment, hiring, and staffing plans are aligned with Hanna Andersson’s expectations and seasonal forecasts, and that agent quality meets brand standards., • Setting, managing, and reporting on the vendor budget to ensure spend is aligned with forecast and business goals., • Maintain and audit operational documentation, including Statements of Work (SOWs), playbooks, and change logs, to ensure alignment with business goals and contractual obligations., • Escalate critical performance or operational issues with supporting data and insights, enabling swift, collaborative problem-solving without disrupting vendor relationships., • Lead negotiations with BPO partners on process improvements or policy updates, ensuring all changes enhance service quality, customer experience, and operational efficiency., • Serve as a champion of innovation and process enhancement, collaborating with cross-functional teams to evolve workflows, service practices, and customer care strategies., • Be available to support vendor operations during peak periods (e.g., holidays, weekends), balancing flexibility with standard business hours., • Additional tasks and responsibilities assigned as necessary., • Provide day-to-day oversight of third-party BPO leadership to ensure effective team management, coaching, and staffing alignment., • Hold vendor supervisors and managers accountable for agent-level performance, quality, and adherence to brand expectations., • Guide and influence vendor leadership in workforce management, scheduling, and service level execution., • Lead regular performance reviews with vendor leadership to track progress, resolve escalations, and drive continuous improvement., • Perform periodic audits of vendor processes and controls, • Support vendor teams during peak periods through proactive planning, operational alignment, and real-time performance monitoring., • Extensive experience in business optimization, • Experienced with process review and business analysis, • Hands-on experience with call center technologies, • Understanding of BPO contracting, • Excellent oral and written communication skills, • Problem-solving skills for multiple, complex issues, • Ability to work on various projects simultaneously, • Advanced problem-solving skills to communicate the strategic progress of information to executives and senior leaders, • Proven ability to drive operational performance improvement in a variety of channels whilst optimizing often contradictory metrics, • Strong leader with the ability to ensure people are effectively engaged in the delivery of core business objectives and the ability to address groups or individuals, including senior managers, • Highly motivated, able to work in an environment of change, and strong ability to deliver to tight deadlines, • Competence in designing and delivering effective presentations and process documentation, • Cultural interest & awareness: able to flex style and methods to achieve goals regardless of stakeholder background & country. Good at recognizing how to deliver global objectives with local nuance., • Education & Qualifications, • 5+ years managing Contact Center Operations, • 5+ years managing or interfacing with Business Process Outsourcers (BPO’s), • BS/BA in Operations Management or equivalent experience, • Certifications/Licenses

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ___. Sword Health is seeking a Director of Customer Success to lead and scale our enterprise Customer Success function, ensuring our customers realize measurable clinical and economic outcomes from Sword’s AI Care platform. This is a senior enterprise leadership role with direct accountability for customer outcomes, responsible for owning post-sale success across a portfolio of complex enterprise customers while evolving the strategy, operating model, and playbooks that support long-term retention, expansion, and advocacy. As a Director, you will balance hands-on customer leadership with team development and cross-functional influence, helping shape how Sword delivers world-class, AI-first healthcare at scale. Accountable for gross retention, net revenue retention, and expansion outcomes across a portfolio of complex enterprise customers, in close partnership with Sales and Commercial leadership.Define and scale Sword’s enterprise Customer Success operating model, including customer segmentation, coverage ratios, capacity planning, and success motions aligned to growth targets. You will be a key leader within Sword’s Customer Success organization, managing and mentoring a team of Customer Success Managers while partnering closely with Sales, Implementation, Marketing, Product, Clinical, and Data teams. This role reports into Customer Success leadership and plays a critical role in aligning customer outcomes with Sword’s broader commercial and clinical strategy. This role manages and scales a team of approximately 6–10 Enterprise Customer Success Managers, with responsibility for performance, development, and succession planning. • Lead the end-to-end customer lifecycle for a portfolio of enterprise clients, with clear ownership of retention, adoption, time-to-value, and expansion readiness., • Build and maintain trusted, executive-level relationships with customer stakeholders, including C-suite leaders, benefits teams, and external partners., • Own and evolve Sword’s enterprise customer success motion, including implementation best practices, engagement strategies, QBR frameworks, and success metrics., • Manage and mentor a team of Customer Success Managers, providing coaching, performance feedback, and career development support., • Partner closely with Sales to ensure seamless handoffs, account planning, renewals, and expansion opportunities., • Provide executive oversight and orchestration for complex customer implementations, partnering closely with Implementation leadership to ensure on-time, on-value delivery., • Deliver quantifiable and qualitative insights to customers through reporting, regular business reviews, and strategic recommendations., • Develop and oversee client account plans, including opportunity sizing, success milestones, and investment recommendations., • Advocate for customer needs internally, influencing Product, Clinical, and Operations teams to address pain points and improve customer outcomes., • Own strategic initiatives within the Customer Success organization, continuously refining playbooks, processes, and tooling as the business scales., • Own and report on key Customer Success metrics including gross retention, net revenue retention, engagement, adoption, and expansion pipeline influenced., • 8+ years of experience in enterprise customer success, account management, or related roles, with demonstrated progression into leadership., • Experience managing and developing high-performing Customer Success teams., • Strong background working with enterprise customers, ideally within digital health, healthcare technology, SaaS, or the benefits ecosystem., • Experience supporting Fortune 1000 or similarly complex, multi-stakeholder enterprise customers, ideally across multi-year contracts and multi-geo deployments., • Proven ability to influence executive stakeholders and navigate complex, multi-threaded customer relationships., • Exceptional communication, storytelling, and analytical skills, with the ability to translate data into strategic insights., • Strong program and project management capabilities, with experience managing multiple customers and initiatives simultaneously., • Comfort operating in fast-paced, ambiguous, high-growth environments., • A stimulating, fast-paced environment with lots of room for creativity., • A bright future at a promising high-tech startup company., • Career development and growth, with a competitive salary., • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare., • A flexible environment where you can control your hours (remotely) with unlimited vacation., • Access to our health and well-being program (digital therapist sessions)., • Remote or Hybrid work policy. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

As seen on TechCrunch, Forbes, and Bloomberg, join one of fastest growing areas in FinTech by taking on the credit system. Work directly with one of Inc.’s top female founders and learn from some of the most talented people in the industry. Headquartered in San Francisco, Tomo’s mission is to replace the outdated credit system and open access to banking. We value passionate, down-to-earth, “can-do” people who enjoy fine-tuning small details, without losing sight of the big picture. We are looking for someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. You are a self-starter with a high degree of rigor, organization, and discipline to get things done. Above all else, this role requires someone who takes great pride in their work and is inspired and motivated by their role in improving the way millions of people build their financial future. Job Summary: We are seeking a highly motivated and detail-oriented Product Manager, Payment Risk to join our growing team. This role is critical to managing TomoCredit’s payment ecosystem-including card issuers, payment gateways and banks. As part of the product team, you will play a key role in assessing the risk of every transaction on our platform and ensuring the payment system in potimized for long-term success. Key Responsibilities: • Manage and resolve issues related to payment failures, chargebacks, disputes, and bank escalations., • Partner with product and engineering teams to define requirements and implement improvements for payment-related systems and tools., • Drive documentation efforts in partnership with Technical Writers to build clear and accessible internal and external resources., • Conduct root cause analysis on transaction anomalies and recommend systematic process improvements., • Own development and reporting of reconciliation metrics and Payment Operations KPIs for internal stakeholders., • 4+ years of product or operation experience in a fast-paced company, with at least 3+ years in payment operations, processing, or digital banking., • Deep technical knowledge of payment systems, money movement, card issuing, and settlement processes., • Proven ability to work cross-functionally in a fintech environment., • High proficiency in SQL, with experience writing complex queries, joins, and optimizations (Google BigQuery preferred)., • Strong analytical mindset with a track record of resolving complex transaction issues., • Expert in Excel/Google Sheets; comfortable building financial models and reconciliations from scratch., • Working knowledge of accounting and financial reporting, especially around reconciliation., • Excellent written and verbal communication skills with attention to detail and documentation., • You're an execution power-house. Work independently, prioritize, and meet deadlines in a remote-first environment., • Strong sense of ownership, curiosity, and a solution-oriented attitude. Why TomoCredit? Join a team where your work makes a significant impact on the future of credit and banking. At TomoCredit, you’ll collaborate with seasoned FinTech executives from Square, Lending Club, and American Express. We’re committed to fostering a culture where people love what they do and the team they work with. Here’s what we offer: • Competitive Salary: Reflecting your skills and experience., • Equity: We share our success with our employees through ownership stakes., • Insurance: Comprehensive medical, dental, and vision benefits., • Flexible Vacation Policy: We trust you to manage your time wisely to prevent burnout., • Career Growth Opportunities: Take advantage of mentorship from seasoned professionals and expand your role as TomoCredit grows., • Company-Sponsored Outings: Build meaningful relationships with your team outside of work. Commitment to Diversity At TomoCredit, diversity and inclusion are core to our values. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Join us in reshaping the credit landscape and empowering millions to build a stronger financial future!

ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE Khan Academy is looking for a motivated and detail-oriented Revenue Operations Specialist to join our Finance Team with big aspirations to deliver exceptional service to our organization and stakeholders. The Revenue Operations Specialist will be responsible for overseeing the sales to payment process for our customers and ensuring the accuracy of incoming payments and accounts receivable from our district customers and donors. WHAT YOU'LL DO • Oversee the sales to payment process for our district and partnership customers, • Coordinate with the External Relations Team to create and modify invoices when necessary, ensuring effective and standardized billing for customers, • Manage and improve effective collection processes with customers by communicating directly with customers regarding any aspect of the billing process, • Collect the incoming cash data from various sources including the bank accounts, several payment processors and donation portals and record the data into our Accounting system, • Oversee data alignment process with CRM system (Salesforce) and Accounting System (Intacct) and work closely with External Relations to resolve any discrepancies, • Resolve issues or inquiries from External Relations Team regarding the billing and payment questions, • Monitor and resolve any issues from our payment processors, • Responsible for month-end close activities for incoming cash and accounts receivable by ensuring they are aligned with the bank statements and CRM system, • Collaborate with other team members to create and update process documentation, • Assist with financial report preparation regarding incoming cash and receivables., • Provide the revenue related financial audit reports in the PBC list, • As part of a small team, provide backup and support to team members as necessary., • Contribute to other projects as needed. WHAT YOU BRING • More than 5 years of experience in managing the nonprofit revenue data., • Proven cross-cultural competency skills demonstrating self-awareness, awareness of others, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization, • A four year degree with more than five years of non-profit operational and revenue experience, • Working knowledge of Excel functions and an ability to process large data sets in Excel, • More than three years of working experience in CRM and/or financials systems, such as Salesforce and data entry, • More than three years of working experience in overseeing the activities of multiple payment processors, • A roll-up-your-sleeves mindset as part of a small and mighty Finance Team, • Strong interpersonal and communication skills (both verbal and written), • High level of ethics, integrity, transparency, and trustworthiness, • Strong capability to work remotely and commute to our Mountain View office once a week, • Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere.", • Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization. YOU’LL BE SUCCESSFUL IF... • You double and triple-check your work because you know that accurate data is crucial for the Finance Team to operate successfully., • You are a self-starter. You work just as hard and meticulously by yourself as you do when someone is looking. You can “plan the work” and “work the plan.”, • You can manage tasks simultaneously because you keep things in order. You're timely and you leave breadcrumbs so others could figure out how you got the job done., • You are a team player and willing to help other teammates. PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: • Competitive salaries, • Ample paid time off as needed – Your well-being is a priority, • 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost, • Remote-first culture - that caters to your time zone, with open flexibility as needed, at times, • Generous parental leave, • An exceptional team that trusts you and gives you the freedom to do your best, • The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education, • Opportunities to connect through affinity, ally, and social groups, • And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $77,600 - $87,300 USD annually for candidates based in the United States. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Additional incentives are provided as part of the complete total rewards package, in addition to comprehensive medical and other benefits. • Our team: ___ Live & breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable. Bring out the joy We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors. Cultivate learning mindset We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals. Deliver wow We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply. As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact ___

This position can be Remote or Hybrid. Hybrid requires the candidate to be available to work in person in our Atlanta office. We come in 3 days per week, but support flexibility as needed. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not currently able to sponsor work visas. “High-Fiver” Wanted: Senior Customer Success Specialist Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited when you help a client out of a tricky problem that you high-five the person next to you? If so, you are exactly who we are looking for. We are seeking a talented and dedicated Senior Customer Success Specialist to join our high-performing team and contribute to the continued growth of our dynamic company. About AMP (An NCS Company) ___ is an industry-leading technology company providing innovative solutions to car wash operators across the country. Our products include cutting-edge software solutions such as white-labeled mobile membership apps, administrative portals, and kiosks. These solutions allow our customers to capture and use customer data at a level not seen in the car wash industry before. AMP is a division of National Carwash Solutions (NCS).___ has grown to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. For over five decades, National Carwash Solutions (NCS) has revolutionized the carwash industry, offering unparalleled quality and innovative technology. NCS offers the most extensive service network and is home to many trusted brands. No matter if customers are new to the industry or are looking to level up a classic site, NCS is the proven partner for operational excellence and sustainable growth. Our family of brands includes MacNeil, Ryko, Vacutech, PurClean, TSS, Rain-X, ArmorAll, Black Magic, Blue Coral, USA Towel, International Drying Corporation & Shadow. What are we looking for? You will be responsible for working closely with our enterprise-level clients to ensure their success on our platform! Here’s what that entails: Team Leadership • Lead and mentor junior customer success specialists in account management and client-facing roles and responsibilities., • Act as a subject matter expert and go-to resource for complex business problems, guiding less experienced team members in problem-solving and decision-making. Customer Account Management & Onboarding • Establish a strong working relationship with key customer contacts across enterprise-level accounts, • Oversee the team’s review of the company’s current state operations and identify potential issues and risks to the onboarding process, • Analysis and preparation of the customer’s current data from other platforms to prepare it for import into the AMP system, • Development of onboarding project plans, including hardware order tracking, • Meet regularly with the customer throughout the pre-launch phase, • Oversee the setup and configuration of the new customer’s AMP platform, • Support training key customer resources, such as support, marketing, finance, and IT Go-live support • Establish and execute a go-live project plan, • Once live, monitor performance and expedite issue resolution, • Solicit customer feedback and address any issues or gaps, • Ongoing account management and consulting, • Serve as the key point of contact for the customer and liaison to the rest of the team, • Lead/support regular customer touchpoints to track ongoing items and ensure mutual success, • Proactively review and analyze customer data to identify examples of good use cases and areas for improvement, • Take ownership of the customer’s AMP platform, • Monitor customer support requests and own escalations and resolutions, • Navigate difficult client situations, including invoice payments, contract enforcement, and delivery/onboarding delays, • Notify the customer of new features and recommend how to best leverage them, • Manage customer feature requests and other needs outside of tech support, • Look for opportunities for case studies, testimonials, referrals, and upsells Documentation and knowledge management • Continuously evaluate and improve customer-facing documentation and support processes, • Test new tools and techniques to help refine internal processes What we expect you to have: • Bachelor's degree, • 5+ years of experience in a similar role, • Comfortable analyzing data in Excel and presenting concepts in PowerPoint, • Passion for problem-solving, • Exceptional logic skills and attention to detail, able to pick up complex topics and develop solutions on the fly, • Comfortable presenting your insights internally and externally, • Able to make strong connections quickly and instill confidence, • Ability to stay focused and organized while managing multiple projects and toolsets, • Ability to effectively manage large accounts with 50-100 site locations, • Exceptional writing and communication skills, • Experience working under pressure and balancing the demands of multiple stakeholders, • Comfortable leading training sessions, large meetings, and difficult conversations, • Experience leading people and processes related to account management and/or business analysis Bonus points and street cred for the following: • Consulting background, • SQL, • Experience working with Power BI or other data visualization tools, • An advanced degree or relevant certifications Why work for us? We have one of the most supportive and sustainable cultures anywhere. Our team of lifelong learners has a thirst for knowledge and a passion for technology and software. We’re dedicated to building world-class solutions for our customers, and at the same time, place a high value on team rewards and personal career growth. We enjoy working together to solve challenging problems, teaching each other through lunch-and-learns, and celebrating victories (even the small ones) along the way. Benefits you deserve: • Highly competitive salaries, • Potential equity interest in a rapidly growing company, • Generous PTO policy and holiday schedule, • 401(k) plan with company matching, • Excellent medical, dental, and vision insurance But wait, there’s more! • Located at Atlanta Tech Village, the 4th largest tech space in the US, • World-class engineering team with an incredible track record, • Team-building events, outings, and hackathons, • State-of-the-art workspace and hardware, • Strong focus on community service and volunteering, • Free gym, snacks, and beverages National Carwash Solutions is a proud equal opportunity employer. We are a drug-free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, or veteran status. #LI-Remote

Every company needs supplies and services to operate. From laptops and rental cars to pens and pallets, all companies have procurement needs. That’s where CoreTrust comes in. CoreTrust provides a B2B marketplace that has transformed how companies buy billions of dollars’ worth of supplies and services annually. We’re on a mission to be the one place where buyers and suppliers connect, secure purchasing agreements, transact, and partner to realize savings. To support our growth, we're seeking a Product Manager with strong business insight and a process driven approach who will collaborate closely with Product and Technology to dive into our architecture, data flows, and system integrations. In the near term, this role will focus on hands-on discovery of how our systems work today, identifying gaps and inefficiencies, and translating those findings into clear, actionable insights that inform product strategy, automation opportunities, and roadmap decisions. Over time, this individual will evolve from discovery and analysis into ownership. You will become accountable for the solutions, integrations, and product capabilities that emerge from your work, helping drive prioritization, delivery, and measurable business outcomes. This is a highly collaborative, impact-driven role that starts with analysis and grows into end to own ownership across our product suite. Discovery & Analysis • Perform deep-dive analysis into existing system architecture, data models, workflows, and integrations across the product ecosystem, particularly in Salesforce, • Document current-state processes, data flows, and system interactions, identifying gaps, redundancies, and manual workarounds, • Elicit and document business, functional, and non-functional requirements from stakeholders across Product, Engineering, Operations, Sales, and Marketing, • Translate complex technical and operational findings into clear documentation, diagrams, and recommendations that can be consumed by both technical and non-technical audiences, • Surface automation and integration opportunities that align to product strategy and roadmap priorities., • Identify integration opportunities between systems to improve data consistency, scalability, and operational efficiency, • Support evaluation of how existing tools and platforms (e.g., CRM, marketing automation, contract management, analytics, portals) can be better leveraged to solve business problems Product Ownership • Work collaboratively in our product operating model in which we enable continuous discovery and delivery of solutions that achieve meaningful customer and business outcomes., • Own the product and integration strategy for the systems and workflows you analyze, • Partner with Engineering to shape solutions, define scope, and make tradeoff decisions, • Convert discovery out puts into well-defined backlogs, acceptance criteria, and delivery plans, • Drive alignment across stakeholders on priorities, timelines, and expected outcomes, • Assist in defining success metrics and validating that delivered solutions address the originally identified gaps, • Serve as a connective layer between business needs, product strategy, and technical execution, • Support ongoing product operations through QA testing, troubleshooting, and hands on assistance for users, • 5+ years of experience as a Associate Product Manager, Business Analyst, Systems Analyst, or similar role, • Experience in the product operating model, • Strong experience analyzing business processes, systems integrations, and data flows, • Ability to understand and ask applicable questions about technical concepts such as APIs, data models, and system architecture, • Proven ability to translate complex findings into clear documentation and actionable recommendations, • Experience working closely with Product Managers and Engineering teams, • Excellent communication and stakeholder management skills, • Strong organizational skills and attention to detail, • Experience owning product areas or leading initiatives from discovery through delivery, • 2+ years of experience working with Salesforce from a produce management perspective preferred, • Preferred experience working with relational databases and understanding how structured data models support scalable digital products preferred, • Experience working in SaaS or B2B technology environments preferred, • Familiarity with a wide range of sales enablement tools such as Salesforce, ZoomInfo, Gong, marketing automation platforms, contract lifecycle management tools, and analytics platforms preferred, • Experience identifying and supporting automation initiatives preferred, • Comfort creating process maps, system diagrams, and data flow diagrams preferred, • Competitive compensation package, • Free individual employee medical coverage, • Company subsidized dental and vision coverage, • Dollar for dollar 401(k) match up to 6% of your salary with immediate vesting, • Company-paid Short-Term and Long-Term Disability coverage, • Employee Assistance Program to support your wellbeing and mental health, • $1500 annual stipend for undergraduate/graduate college courses; $500 annual stipend for continuing education courses/certifications, • Free snacks and beverages on-site, • Brand new, state-of-the-art, tech-enabled work environment in downtown Nashville, • Flexible/hybrid work culture

T-Rex Solutions is seeking a Microsoft Power Platform Developer to support our DHA customer's Enterprise Intelligence and Data Solutions Program Management Office by building and maintaining reporting, applications, and automation that help leadership understand performance, manage portfolios, and make informed decisions. This role is hands-on and execution focused. The individual will use Microsoft Power BI, Power Apps, and Power Automate to connect data from multiple systems, transform that data into clear insights, and streamline workflows. The work is closely tied to portfolio management and the Scaled Agile Framework (SAFe), with a strong emphasis on practical solutions that answer real business questions. The ideal candidate is technically strong but also understands how data and tools are used by program teams and leadership in day-to-day operations. Responsibilities: Power BI Development and Reporting • Design, develop, and maintain Power BI dashboards using data from multiple sources, • Connect Power BI to Microsoft Azure DevOps and other systems to support portfolio and execution reporting, • Perform data transformation, modeling, and validation to ensure accuracy and reliability, • Create clear, well-structured visualizations that translate data into meaningful insights for leadership, • Work with stakeholders to understand reporting needs and refine dashboards as requirements evolve Power Apps Development • Design and develop advanced Power Apps solutions as an expert-level developer, • Enhance and maintain existing Power Apps used to manage products, projects, documentation, and workflows, • Manage and prioritize Power Apps development backlogs and deliver improvements in an iterative manner, • Integrate Power Apps with Power BI, Microsoft 365, Azure DevOps, and other Microsoft tools to improve usability and efficiency Power Automate and Workflow Automation • Develop Power Automate workflows to automate tasks and connect data, applications, and systems, • Reduce manual effort and improve consistency across tools and processes, • Design automation solutions that are reliable, maintainable, and aligned with operational need. Azure DevOps Integration • Use Microsoft Azure DevOps as a primary data source for Power BI reporting, • Develop dashboards that support portfolio management, delivery tracking, and performance measurement, • Apply a strong technical understanding of Azure DevOps data structures and reporting capabilities SAFe and Portfolio Context • Design dashboards and applications aligned with SAFe concepts, particularly portfolio management and execution tracking, • Ensure solutions support leadership visibility into priorities, capacity, schedules, and delivery, • Apply SAFe context to solution design so outputs are practical and relevant to program operations Collaboration and Enablement • Work closely with program teams, analysts, and leadership to gather requirements and validate solutions, • Provide documentation and guidance to support adoption of Power Platform tools, • Support change efforts by helping teams transition to new reporting and workflow solutions Requirements: • 6–8 years of hands-on experience delivering Microsoft Power Platform solutions (Power BI, Power Apps, Power Automate) in complex enterprise environments, • Demonstrated experience building Power BI dashboards that use multiple data sources, • Experience integrating Microsoft Azure DevOps with Power BI for reporting and metrics, • Working knowledge of the Scaled Agile Framework (SAFe), particularly portfolio and execution concepts, • Ability to translate business needs into clear, effective technical solutions, • Strong analytical and problem-solving skills, • Clear written and verbal communication skills, with the ability to communicate effectively with both technical teams and non-technical audiences, • U.S. Citizen Desired Skills: • Microsoft Power BI Data Analyst Associate, • Microsoft Power Platform Developer Associate, • Scaled Agile Framework (SAFe) certification T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $100,000 - $150,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

Cavallo is seeking a highly skilled Business Central Strategy Advisor & Product Architect to serve as our internal authority on Microsoft Dynamics 365 Business Central, workflow automation, and distribution operations. This role is central to Cavallo's transformation, guiding customers from SalesPad/GP to Business Central using our flagship products, Mission Control, Profit Scan, and the Profit Max Platform (PMP). This individual will define how Cavallo builds BC-aligned products, shape our workflow and data architecture, and ensure our solutions reinforce best practices across the BC ecosystem. This critical, cross-functional position supports Product, Engineering, Services, Sales, and Partners, providing the deep expertise needed to shape world-class, ERP-integrated experiences for distributors. The ideal candidate brings deep functional and technical experience in Business Central, distribution workflows, Power Automate, and the broader Microsoft ecosystem, combined with the ability to translate that expertise into product direction, technical recommendations, and data modeling decisions. Key Responsibilities Product & Platform Strategy • Act as Cavallo’s internal authority on Business Central capabilities, constraints, extension patterns, and data structures., • Shape Mission Control’s workflow model, defining how Cavallo solves BC gaps in areas like jobs, warehouse, reservations, automation, and approvals., • Influence Profit Scan’s BC integration by helping align costing, posting groups, and item valuations with our margin analytics engine., • Advise Product Leadership on BC trends, competitive offerings, partner practices, and distribution use cases. Integration, Workflow & Automation Expertise • Guide integration patterns for BC, including APIs, OData, events, data mappings, and Power Automate connectivity., • Define workflow triggers, automation entry points, approval patterns, and orchestration logic across Mission Control, Business Central, and other systems., • Ensure Cavallo’s system designs align with BC’s standards for customizations, extensions, and dataflows. GP → BC Migration Leadership • Strengthen Cavallo’s migration framework by defining GP-to-BC workflow transitions and identifying where Mission Control replaces legacy GP functionality., • Improve migration playbooks, partner readiness, and delivery templates to ensure consistent, repeatable BC implementations. Cross-Functional Enablement • Serve as the primary resource for internal teams needing expert guidance on BC functionality, workflow design, automation opportunities, and ERP constraints., • Support Sales and Marketing by educating them on BC workflows and how Cavallo’s products improve the ERP experience and remove costly custom development., • Partner with UX and Engineering on best practices for designing complex, multi-step BC-driven workflows with strong logic and intuitive structures. Customer & Partner Engagement • Engage directly with distributors, partners, and BC consultants to gather insights on real-world workflows and validate architectural decisions., • Advise on how Cavallo’s products can fill gaps, replace custom development, and reduce implementation risk across BC environments., • Participate in customer discovery, workflow mapping sessions, and complex implementations as the BC subject matter expert. Data Modeling & Cross-ERP Structure • Contribute to the Profit Max Platform’s (PMP) multi-ERP data model by defining BC mappings that align across other ERPs (Acumatica, NetSuite, GP, etc.)., • Ensure BC-specific workflows, data structures, and automation logic integrate cleanly with Cavallo’s margin and operational intelligence frameworks. Requirements Experience & Skills • Deep functional and technical expertise in Microsoft Dynamics 365 Business Central., • Extensive practical experience with distribution, wholesale, or manufacturing workflows., • Strong understanding of BC extension models, data structures, posting behaviors, and workflow limitations., • Hands-on familiarity with Power Automate or similar workflow automation tools., • Strong ability to translate complex ERP workflows into intuitive product experiences and clear technical recommendations., • Excellent communication skills with the ability to educate non-experts on ERP concepts clearly and confidently. Nice to Have • Experience with multiple mid-market ERPs (GP, NetSuite, Acumatica, SX.e, CSD, or similar)., • Functional or technical BC certifications., • Experience supporting software implementations or designing workflow-driven solutions., • Background working with data models, integration patterns, or multi-system automation. What Success Looks Like • Mission Control workflows clearly extend BC’s capabilities and eliminate the need for most custom development., • GP → BC migrations accelerate due to strong playbooks, fewer workflow gaps, and reduced implementation variance., • Profit Scan surfaces accurate, trusted margin intelligence through correct BC data mapping and costing interpretation., • The product roadmap is better aligned with real BC workflows, partner processes, and distributor needs., • Customers and partners view Cavallo as the go-to expert for distributor workflows inside Business Central. Why Join Us? • Become the cornerstone expert guiding Cavallo’s BC-aligned product strategy., • Influence high-impact decisions across product, engineering, services, and customer success., • Work at the intersection of ERP systems, distribution, workflow design, automation, and multi-ERP architecture. About Cavallo Cavallo is at the forefront of developing cutting-edge profit technologies for product-centric brands and wholesale distributors. . We’re seeking the self-motivated, the hard-working, the problem solvers, and the dedicated to join our team of experts. We're focused on helping businesses grow, expand, or reshape how they do things by approaching each and every problem with energy, creativity, and confidence. Ingenuity, adaptation, and evolution are at the core for us at Cavallo. Our Grand Rapids-based headquarters is focused on helping change the way organizations do business through our software products, customizations, expertise, and support. Our enterprise software solutions work with leading business applications, including multiple leading ERP platforms, and integrate with a wide range of apps and other technologies. Cavallo has been in the business of helping manufacturing and distribution companies increase productivity and efficiency since 2003. We got our start when a small business owner tasked a software developer with transforming a pile of clipboards and legal pads into a streamlined, efficient inventory management system. We have been sharing ideas and innovating ever since. Join Cavallo and help shape the next generation of data-driven enterprise solutions. If you are a visionary leader passionate about innovation, execution, and scaling world-class products, we’d love to hear from you!

Location: Primarily Remote – Must be within 25 miles of Lakewood, CO Schedule: Part-time (26–28 hours/week), Monday–Friday during business hours Start Date: Ideally October 2025 At Cornerstone Christian Counseling, our mission is simple yet profound: helping people heal, grow, and thrive. Guided by our vision to bring restoration, redemption, and freedom to those we serve, we provide Christ-centered counseling services that transform lives. We’re looking for a part-time Payroll & Billing Specialist to join our operations team and support our growing organization with precision, care, and integrity. The Payroll & Billing Specialist will oversee all payroll and client billing operations for Cornerstone. This role plays a key part in ensuring accuracy across payroll, billing, and accounts receivable/payable, while also managing our reduced fee programs and organizational partnerships. • Process bi-monthly payroll in Gusto, including commissions, PTO, bonuses, deductions, and special adjustments. Ensures proper contributions are made to Colorado Secure Savings, CO FAMLI and other similar entities., • Reconcile payroll reports, approve timesheets, and manage PTO calculations and tracking., • Maintain payroll spreadsheets and provide regular updates to the CFO/CEO., • Process incoming payments, invoices, and reimbursements, ensuring timely deposits and accurate records., • Manage complex billing situations, including third-party payers, organizational partnerships, and legal agreements., • Tracks and processes all reimbursements of staff expenses, stipends, bonuses, gifts, etc., • Processes and mails checks for all bills due, communicating with the accounting firm and/or COO when needed., • Generate financial reports to support leadership in business planning and operations., • Gathers all mail (often checks and invoices) from the Lakewood, Colorado office weekly and properly processes and distributes mail accordingly. *This requires the role to live within 25 miles of the Lakewood, CO office, located at ___., • Oversee reduced fee applications with a balance of compassion and organizational sustainability, often requiring nuanced judgment in complex situations., • Maintain up-to-date records and communicate program decisions clearly to internal teams and clients., • Manage billing and invoicing for organizational partnerships, including churches and corporate clients., • Supervise and support the Billing Assistant., • Attend team meetings to share updates and ensure smooth financial operations., • Collaborate with the COO, accountants, and leadership to improve processes and maintain accurate SOPs., • Experience: Minimum 2 years in payroll, billing, or accounting; Associates or Bachelor’s degree in Accounting, Business, or related field preferred., • Technical Skills: Proficiency with payroll processes and systems, QuickBooks, Excel, Google Workspace, and billing software., • Strengths: Highly organized, strong attention to detail, financial acumen, excellent communicator, and capable of managing multiple deadlines., • Faith Alignment: Must believe in our mission, vision, and ___., • Prolonged periods of sitting at a desk and working on a computer., • Must have a secure/private working location as this role requires confidentiality and privacy of personal information., • This position is a remote position that requires use of your own personal computer, smartphone and high-speed internet connection in order to work in all of our cloud-based software programs., • A Christian work culture rooted in authenticity, excellence, Biblical truth and humor!, • Flexible, part-time schedule (26-28 hours/week), as well as paid time off accrual, • Payroll & Billing Specialist must be available to work Monday through Fridays during normal business hours., • Annual professional development stipend, • Part-time, hourly position at $32-35/hour, based on education, experience, and qualifications. As a faith-based organization, we strive to balance responsible stewardship with fair, meaningful compensation that reflects the value and impact of this role.

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. The Senior Manager, Support Operations is responsible for leading the strategic development and continuous improvement of Age of Learning's customer support operations. This role oversees technical systems like Zendesk and AI tools, designs scalable workflows, drives cross-functional initiatives, and ensures support performance through data-driven decisions. The Senior Manager plays a key role in optimizing customer experience by implementing technology solutions and operational best practices across teams.• Own and optimize CX platforms (Zendesk, Ada, etc.), ensuring performance, reliability, and alignment with operational needs • Design and improve support workflows, automation, and ticketing logic to increase efficiency and customer satisfaction, • Lead strategic automation and AI initiatives, including chatbot development and CRM integrations, • Partner with Engineering, Product, Legal, and Marketing to implement scalable, compliant CX solutions, • Build and manage dashboards to report on key performance indicators and identify opportunities for improvement, • Audit data regularly to maintain accuracy and inform process decisions, • Lead vendor relationships and system implementation efforts, • Support training and onboarding by documenting system processes and updates, • Champion change management and best practices in support operations• 5+ years of Zendesk administration and CX systems experience, • Strong knowledge of support automation tools (e.g., Ada, Ultimate, Zonka), • Proven track record of AI and chatbot implementation, • Deep understanding of support KPIs and reporting (e.g., CSAT, FRT, ticket deflection), • Experience leading technical projects with cross-functional stakeholders, • Skilled in process optimization and systems thinking, • Ability to translate technical concepts for non-technical audiences Age of Learning currently provides: • 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums • A 401(k) program with employer match • 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year • Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions Security AdvisoryAt Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts — be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom — never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only. An Equal Opportunity EmployerAge of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally-recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to ___ and state applicable laws, e.g. New York City Fair Chance Act. ___We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Specialist (CSS) with relationship-building and project management skills to join the team. The CSS will develop relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain long-term relationships with key language access stakeholders across all levels of the organization. Drive Adoption & Utilization: Monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options. Design and deploy digital motions to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Support Quarterly Business Reviews, Annual Reviews, and lead ad hoc customer meetings. Support Account Planning & Risk Mitigation: Contribute to account plan development and support the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 3+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Demonstrated experience navigating difficult contract negotiations or service recovery "save" situations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. Travel Requirements: 25 - 50% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. You deploy Deepgram’s voice AI platform into complex restaurant environments and make it work in the real world. This role sits at the intersection of engineering, product, and customer systems, partnering closely with customer leadership and technical stakeholders to bring ambitious deployments to life. You embed with enterprise restaurant brands and restaurant technology partners, learn their systems deeply, and integrate our platform into the core of their operations. Along the way you write code, debug production issues, and adapt the platform to real world constraints. You operate as a trusted technical partner to both customer leadership and engineering teams, ensuring deployments move quickly and deliver meaningful business outcomes. You turn real world deployments into leverage for the entire platform by identifying patterns across customers, shaping product improvements, and building the tooling, reference architectures, and playbooks that make each new deployment faster, more reliable, and easier to scale across large restaurant fleets and technology ecosystems. The mission of this role is to ensure every enterprise deployment of Deepgram for Restaurants works like magic — technically flawless and delivering measurable value from day one. This role is based in San Francisco, where many of our customers and partners are located. Being close to them helps us move quickly and stay connected to their needs. While the role is anchored in our San Francisco office, Deepgram continues to be remote-first and we don't expect you to be in the office on a regular cadence. We believe a mix of in-person and remote work allows us to share context and build productively. This role also includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions * Customer engineering partnership: Embed with customer engineering teams as a trusted technical peer. Lead technical discovery and solutioning for prospects and customers. * Technical integration and deployment: Own the end-to-end technical implementation of Deepgram’s voice AI platform for enterprise customers — from scoping and architecture through go-live and optimization. * Configuration and customization: Adapt and configure Deepgram’s platform to meet each customer’s unique operational requirements — menu structures, ordering flows, POS integrations, edge cases, and everything in between. * Production excellence: Monitor, troubleshoot, and resolve technical issues in live deployments. Serve as an escalation point for complex technical issues when necessary. * Deployment infrastructure leadership: Codify patterns into tools, playbooks, reference architectures, and building blocks the broader team can use for other deployments and customers. * Feedback loop to product and engineering: Translate real-world deployment challenges into actionable requirements for Deepgram’s product and engineering teams. You are the voice of the customer inside the building. * You are hands-on. You write code, read logs, and ship fixes — you don’t just coordinate. When a customer has a technical problem, you roll up your sleeves and solve it. * You operate with extreme ownership and urgency. You treat every customer deployment as if your name is on the product. * You partner closely with Sales, Product, and Engineering, but you are just as comfortable on a customer’s Slack channel walking their team through an API integration. * Technical depth: You are an excellent software engineer. You are comfortable working across APIs, SDKs, webhooks, cloud infrastructure, and customer tech stacks. You use AI coding tools to move fast and multiply your output. * Customer obsession: Deep, personal commitment to your customers’ technical success. You take their problems home with you. You are not satisfied until the deployment is bulletproof. * High slope: Learns fast, adapts quickly, and stays effective in ambiguity without needing constant structure. You figure things out and move forward. You are excited to get your hands dirty solving gritty technical problems over sexy ones. * Communication and trust: Able to build deep credibility with both technical and non-technical stakeholders on the customer side. You are calm under pressure and relentlessly reliable. * Experience with voice AI, speech-to-text, NLP, or conversational AI systems. * Previous early-stage startup or founder-led environment experience — you thrive in environments where you wear many hats and build from zero. * Previous experience embedded within a large enterprise customer’s product deployment. * Medical, dental, vision benefits * Annual wellness stipend * Mental health support * Life, STD, LTD Income Insurance Plans * Unlimited PTO * Generous paid parental leave * Flexible schedule * 12 Paid US company holidays * Quarterly personal productivity stipend * One-time stipend for home office upgrades * 401(k) plan with company match * Tax Savings Programs * Learning / Education stipend * Participation in talks and conferences * Employee Resource Groups * AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.

The International Mountain Bicycling Association (IMBA) is the worldwide leader in mountain bike advocacy, and the only organization in the U.S. focused entirely on trails and access, for all types of mountain bikers, in all parts of the country. IMBA is dedicated to growing the quality and quantity of mountain biking trail communities through a network of grassroots mountain biking advocacy organizations, technical assistance, and capacity-building programs. We are focused on creating Model Trail Communities and ensuring that everyone has access to great trails by supporting communities who want to invest in sustainable trail design and construction, helping them turn their visions of becoming a trail community into action-based advocacy. Position Summary: The Controller is a full-time, exempt position responsible for daily financial, accounting and business operations tasks to ensure the company’s financials, budgeting and regulatory processes are timely and accurate. While we are a non profit organization, we do operate a “for-profit” cost accounting in our construction and design arm. This is a full-time remote position located in the Omaha, NE market for collaboration with our CEO . At IMBA, we strive to be a diverse team with shared values who look every day to serve the mission while still having fun at work. We are flexible yet committed, and we show up to work hard every day in our fully remote culture. You do not have to be a mountain biker to contribute to our team, but we hope candidates applying have the passion of protecting public lands and trails, and believe bikes can help to build stronger communities. Leadership: • The ability to drive the annual organization planning and budgeting process independently., • The ability to develop, track, and evolve appropriate operating and results metrics for the organization tied to strategic goals and objectives., • Evaluate and evolve our financial systems and tools., • The ability to lead small cross functional project teams., • Supervise small staff., • A demonstrated empathy for the different challenges of the various departments and functions across the association. Finance: • Maintain accurate accounting records in accordance with general accounting principles and with a solid understanding of nonprofit accounting., • Manages the accounting processes ensuring sound fiscal management, compliance, and accurate reporting, • Project based and cost accounting work as needed., • Prepare and analyze financial statements, • Maintains accurate financial records and ensures compliance with accounting standards and regulations., • Prepare and analyze reports for grant reporting, expense reports, budgets, audit, or other varied internal reporting needs., • Reconcile monthly donation database to daily payment processor deposits., • Monthly invoicing with teams and oversight of accounts receivable., • Perform refunds requests., • Restricted grant tracking., • Lead and develop the annual budgeting process., • Maintain current and archived files for appropriate financial records., • Coordinate and collect annual audit items, and support the annual audit process., • Oversee weekly accounts payable process., • Partner with staff and PEO for accurate payroll processing and reporting., • Review monthly chapter revenue reconciliations and chapter membership payouts., • Contribute to regular pr ocess improvement for accounting and related operations. Operations: • Manage state and federal compliance filings with 3rd party administrators., • Lead project based accounting for planning, design and construction activities., • Ensure employee, vendor, and contractor compliance to all policies., • Create processes and standard operating procedures for resource folders. Qualifications/Desired Skills: • Experience with non profit organization financials and accounting., • B.A/B.S. in Finance, Accounting, or related degree. Relevant roles and non-traditional pathways of experience will also be considered. At least 4 years of experience with accounting or bookkeeping is desirable., • Takes initiative and employs strong problem-solving skills., • Hits all deadlines., • Skill or familiarity with QuickBooks and other accounting software systems., • Attention to detail is a must, along with exceptional organizational skills and an eye for accuracy., • Ability to treat financial information with confidentiality and discretion., • Experience working with a complex chart of accounts for proper coding of income and expense transactions., • Experience working in a nonprofit business environment., • Proficiency with Excel spreadsheet applications and standard office software., • Experience with accounting functions of CRM donor databases and project management software., • Skill and experience with managing credit card receipt processing and merchant bank systems. Interpersonal Qualities: • Ability to manage job duties through virtual teams and communications across departments., • Excellent interpersonal skills, including problem solving, resolving conflicts, and finding ways to creatively multi-task in a fast-paced work environment., • Passion for and personal commitment to our mission and values of equality, community, collaboration, and integrity., • Demonstrates respect and sensitivity for cultural differences., • Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethics, and upholds organizational values., • Displays strong ethics regarding financial security and controls. This role offers remote flexibility, outstanding benefits, and a competitive salary based upon experience level. Candidates with experience in nonprofit accounting are strongly encouraged to apply. The compensation will range between $75,000-$90,000 based upon experience. Benefits include generous paid holidays, sick time, and unlimited PTO. Medical, dental, vision, and life & long-term disability insurance are also available. A 401(k) retirement plan is offered along with employer match.

Executive Chef in delivering high-quality food, consistency, and service. Support the Executive Chef in daily kitchen operations. Previous experience as a Sous Chef or Kitchen Supervisor preferred.

Job DescriptionFinancial Analyst Financial Analyst - Real Estate Position Overview Based out of Los Angeles, CA, we are a leading, highly recognized, global Commercial Real Estate owner and operator with thousands of locations across the globe and multiple awards for being a great place to work, offering excellent career advancement and having a fantastic work culture. We are seeking a detail-oriented Financial Analyst to support financial planning, analysis and reporting across our business. The role will focus on building and maintaining financial models, preparing forecasts and budgets, analyzing financial statements, and delivering actionable insights to support strategic and operational decision-making. The ideal candidate is highly proficient in Excel, comfortable with complex financial modeling, and experienced in standard finance functions such as budgeting, forecasting and variance analysis. Key Responsibilities • Develop, maintain and improve financial models to support budgeting, forecasting and scenario analysis., • Prepare monthly, quarterly and annual financial statements and performance reports, highlighting key drivers and variances., • Lead budgeting and forecasting processes, working with cross-functional teams to consolidate inputs and deliver accurate projections., • Perform variance analysis and provide insightful commentary to business partners and senior management., • Create and automate financial reports and dashboards using Excel and visualization tools as available (Power BI, Tableau)., • Conduct ad hoc financial analysis to evaluate initiatives, investment opportunities and operational performance., • Support FP&A activities including long-range planning, rolling forecasts and KPI development., • Assist with financial close activities, ensuring accuracy and timely delivery of financial information., • Collaborate with real estate and operations teams on asset-level financial performance for Storage, Industrial, Commercial, Office and Retail portfolios when applicable., • Bachelors degree in Finance, Accounting, Economics or related field., • 1+ year of experience in financial planning and analysis, corporate finance, investment banking, and/or private equity with demonstrated modeling experience (will consider internship experience too)., • Strong proficiency in Microsoft Excel and creating PowerPoint presentations, • Solid understanding of financial statements, accounting principles and financial reporting., • Proven experience with financial planning, budgeting, forecasting and variance analysis., • Experience with financial analysis and FP&A processes; familiarity with Workday Adaptive Planning, Tableau, Power BI (Power BI) and SQL is a plus., • Flexible base salary depending on experience plus discretionary company bonus, • Full benefits including medical, dental, vision, • PTO, Sick time, Holiday time off, • Flexible hybrid schedule - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.This job was first posted by CyberCoders on 04/23/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

Job DescriptionLocated in East Los Angeles, CA Salary: $21.00 per hour Accounting Clerk (East LA) $21.00 per hour Monday-Friday / 7:00am - 4:00pm Plus OT Hours A fine home furnishings company in East LA is looking for an Accounting Clerk to join the team. In this role, you'll help ensure the accuracy and efficiency of daily financial operations. It's a great fit for someone who enjoys working with numbers, thrives on organization, and collaborates well across departments. You are applying through Express Employment Professionals, an award-winning Staffing Firm. Accounting Clerk Responsibilities: • Perform data entry related to accounts receivable, • Collect and verify supporting documentation from other departments to ensure accurate invoicing, • Prepare and post daily deposits in accounting software, • Research and apply unallocated deposits, • Maintain and update accounting spreadsheets as needed, • Assist in generating invoices based on departmental inputs, • Provide support for accounts receivables and collections via phone and email, • Occasionally assist with accounts payables, • Track invoice payments and other financial data using QuickBooks Online (QBO), • Respond to and make client phone calls as needed, • Email clients regarding invoice or payment details, • Past work experience that demonstrates strong attention to detail, • Prior experience in an accounting role is a plus, • Proficient in Microsoft Office, • Familiarity with Quick Books is a plus, • Excellent communication and organizational skills, • Ability to work collaboratively across departments, • Attention to detail and a high level of accuracy, • Weekly pay and immediate benefits!, • Evaluation to hire positions - get your foot in the door at a great company!, • Personalized job matching and interviewing prep!, • No fees for you, ever! Express Employment Professionals 1433 N. Montebello Blvd. Montebello, CA 90640 (323) 593-4100 #2937 Express Office: Montebello 1433 North Montebello Boulevard Montebello, CA 90640