Maintenance & Facilities Manager - Hotel
hace 2 días
Yonkers
Job Description Reports to: Operations Manager Department: Engineering and Maintenance Classification: Exempt, salaried Typical schedule: Tuesday through Saturday, with on call availability for emergencies Last reviewed: September 2026 About Us The Royal Regency Hotel is a family owned and operated boutique hotel in Yonkers, New York. Our mission is to cultivate an atmosphere that is warm, engaging and fun, allowing our guests to create their own distinctive memories. As a Greek American family, we take great pride in our heritage. Perhaps our most self defining concept is that of Filoxenia, or hospitality. Our greatest satisfaction comes from making our guests feel at home during their stay. Position Summary The Facilities & Maintenance Manager oversees the safe, efficient, and responsible operation of all building systems and equipment, and leads the maintenance team. This position directs the repair and maintenance of the hotel's physical assets, keeping the property in compliance with state and local requirements and meeting our standards for quality, cleanliness, guest satisfaction, safety, and security. The Facilities & Maintenance Manager runs equipment inspection and monitoring routines, sets maintenance practices, and continuously evaluates how the property is maintained and operated. Essential Functions - Property and systems • Carry out regular inspections of the facility to identify areas requiring attention, and coordinate the maintenance team to correct issues promptly., • Be familiar with all major shut off stations including water, electric, sprinkler, and fire alarm., • Plan and oversee all repair and installation activity on the property., • Provide oversight of outside maintenance contracts covering major systems, including elevators, fire alarm, boilers, HVAC, and waste disposal., • Locate and correct heating, ventilation, air conditioning and packaged terminal air conditioning malfunctions, including system and control checks, and repair or replace units as needed., • Perform and direct general upkeep across guest rooms and common areas, including plumbing repair and replacement, and minor repairs to tile, wallboard, paint, wall vinyl, carpentry, and carpet., • Make systematic checks of guest room electrical appliances, circuits, televisions, refrigerators, and light fixtures, and repair in room deficiencies., • Inspect and maintain the hotel exterior, parking lot, and landscaping., • Maintain tools, workspaces, equipment, and grounds in clean and working order. Records, vendors, and cost control • Keep accurate and current maintenance logs, program checklists, and daily activity reports., • Monitor equipment and supply inventory and place orders through the requisition process., • Manage relationships with contractors and service providers, and coordinate bids, quotes, and contracts for third party vendors., • Assist the Operations Manager with capital requests and management of capital project contracts., • Oversee small projects and property improvement plans, and report on progress., • Keep a close watch on cost control, including labor, inventory, and subcontracted work, and recommend improvements in productivity, efficiency, and cost. Guest and team • Respond to guest and staff requests for immediate repairs., • Greet guests, visitors, and staff courteously, in rooms and in passing., • Maintain a high standard of personal appearance and proper uniform., • Ensure a safe and secure environment for guests and team members in compliance with regulatory requirements and Hotel policy. Supervisory Responsibility • Interview, select, train, schedule, coach, and support maintenance associates., • Develop the team through coaching and feedback, set performance and development goals, and recognize good work, particularly at annual reviews., • Recommend personnel actions to the Operations Manager where needed., • Ensure maintenance staff record all hours worked accurately and are never asked to work off the clock. Qualifications Required • High school diploma, GED, or equivalent relevant work experience., • Five or more years of experience in building maintenance, engineering, construction or grounds., • Working knowledge of general repair, plumbing, painting, HVAC, or electrical systems., • Any licenses or certifications required by state or local authorities for the work performed at this property., • Basic computer skills including email, Microsoft Word, and Excel. Preferred • Prior experience as a lead in a hotel or similar property., • Friendly demeanor with strong customer service and communication skills., • Ability to work efficiently under time pressure and to prioritize competing demands., • Comfortable working independently and as part of a team. Work Environment and Schedule This position is based on the property, Tuesday through Saturday, and requires availability by telephone outside regular hours for building emergencies, which may include returning to the property. The role requires flexibility to work holidays and weekends as the property requires. Work involves exposure to cleaning chemicals, mechanical equipment, and outdoor conditions. Physical Requirements The following are essential physical requirements of this position. The Hotel will consider reasonable accommodations for qualified individuals with disabilities. • Standing or walking for approximately seventy five percent of the shift., • Frequent bending, stooping, kneeling, twisting, reaching at all levels, and positioning to complete tasks., • Firm and simple grasping throughout the shift, with some tasks requiring fine manipulation such as using small tools., • Pushing and pulling for approximately forty to fifty percent of the shift., • Crouching and kneeling for approximately twenty five percent of the shift, including inspection beneath furniture, fixtures, and equipment., • Crawling up to approximately ten percent of the shift, and climbing stairs for thirty to fifty percent of the shift., • Lifting and carrying up to forty pounds regularly.