Job Title: Medical Office Receptionist (Bilingual English/Chinese) Location: LV Medical Associate PC Employment Type: Full-Time Job Summary: LV Medical Associate PC is seeking a friendly, organized, and bilingual Medical Office Receptionist (English/Chinese) to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing excellent customer service while efficiently managing front desk operations and supporting the daily workflow of the medical office. Key Responsibilities: - Greet and check in patients in a warm, professional manner - Answer phone calls, schedule appointments, and manage patient inquiries - Verify patient information and insurance coverage, and collect co-payments - Assist patients with registration forms and explain office procedures as needed - Maintain accurate patient records and update information in the electronic medical records (EMR) system - Communicate effectively with patients in both English and Chinese (Mandarin or Cantonese preferred) - Coordinate follow-up appointments, referrals, and diagnostic test scheduling - Handle incoming and outgoing correspondence, faxes, and emails - Support medical staff with administrative tasks to ensure efficient office operations - Adhere to HIPAA guidelines and maintain patient confidentiality at all times Qualifications: - High school diploma or equivalent required - Minimum 1 year of experience in a medical office or customer service role preferred - Must be fluent in both English and Chinese (Mandarin or Cantonese) - Excellent interpersonal, communication, and organizational skills - Familiarity with medical terminology and insurance verification a plus - Proficiency in Microsoft Office and EMR systems preferred - Professional, patient-centered, and team-oriented attitude
Major Home Healthcare Agency in Queens New York has multiple full time positions for a hardworking warmhearted, detail-oriented, responsible, well-mannered, ambitious, energetic, English-Chinese (Mandarin-Cantonese) tri-lingual individuals to work in various departments. Responsibilities and Duties include but not limited to: Coordinator: - Review/verify authorizations and referrals - Receive and establish new patient accounts - Coordinate with patients and HHAs for ideal/optimized schedule match - Respond to and handle patient complaints - Update/maintain accurate patient and caregivers record in online platform - Pre-billing verification - Incident reporting - Implement compliance and disciplinary measures and assist in disciplinary actions - Work as liaison between insurance companies, case managers, patient families - HHA eXchange platform experience definitely a plus - Type 30+ WPM preferred - Proficient in English, Mandarin, Cantonese. Spanish a big plus - Work Remotely - No - Job Type : Full-time - Pay : $20.50 - $23.50 per hour - Benefits : - 401(k) - Health insurance - Paid time off Schedule : 8 hour shift Work Location: In person
We are looking for a friendly, organized, and professional Front Desk Administrator to be the first point of contact for our patients. You will manage front desk operations, schedule appointments, handle patient inquiries, and support the daily flow of the optometry office. Key Responsibilities: Greet patients warmly and check them in/out for appointments Schedule and confirm appointments via phone, email, or in person Answer phones, respond to inquiries, and direct calls appropriately Verify insurance and collect co-pays or payments Maintain accurate patient records and update information as needed Coordinate with optometrists and staff to ensure smooth office flow