Personal care jobs in New York, New York (NY) State

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Asterly Well Care Solutions and our partners are urgently seeking Registered Nurses (RNs) to fill Full-time roles at an LTACH in NYC. New Grads are welcome for full-time positions. Our ideal candidate is experienced, aligns with our mission, exemplifying professionalism, leadership, and emotional awareness. Responsibilities ● Identifies and discriminates between physical and psycho-social signs and symptoms. Selects and performs those therapeutic measures that are essential for the effective execution of the nursing regimen for assigned patients/clients. ● Develops, implements, and continuously evaluates the nursing regimen for assigned patients/clients. ● Records and maintains nursing care plans and progress notes on patients/clients to ensure continuity of care. ● Participates in development and maintenance of a system of evaluation of nursing care, practices and procedures, including evaluation of nursing personnel. ● Interprets philosophy and objectives of the agency and Nursing Department to patients/clients, families, and other groups. ● Maintains professional competence through participation in continuing education and other appropriate learning experiences. Qualifications ● For individuals holding an unrestricted registered professional nursing license BEFORE July 1, 2020 in New York State, another state or United States territory: ● A valid New York State license and current registration to practice as a registered professional Nurse in New York State; and ● Valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA). For individuals issued a registered professional nursing license on or AFTER July 1, 2020, based on the expected implementation of Chapter 502 of the Laws of 2017 and Chapter 380 of the Laws of 2018: A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and a. A Bachelor’s of Science degree in Nursing or higher (or other nursing degree, as identified by NYS Education Department including Master of Science in Nursing, Valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA). Benefits package for permanent placement includes: ● Comprehensive Health Benefits for employees hired to work 20+ hrs. per week ● Retirement Savings and Pension Plans ● Loan Forgiveness Programs for eligible employees ● Paid Holidays and Vacation by employees' Collectively bargained contracts ● College tuition discounts and professional development opportunities ● Multiple employee discount programs Pay: $48.00 - $52.00 per hour Work Location: In person

PLEASE READ FULL JOB DESCRIPTION RESUMES IN ANY LANGUAGE OTHER THAN ENGLISH AND CANDIDATES WITHOUT EXPERIENCE WILL BE AUTOMATICALLY DISQUALIFIED Full Job Description Job Type: Part time Pay: $16/hour + commissions! Job Details We are a fun, boutique pet company located in the heart of NYC looking for an experienced dog walker to work on the Upper East Side. Hours are range from 7:30 am – 12:30 pm or 2:30 pm - 6:30 pm The ideal candidate must love dogs :) be prompt and professional. We’re looking for an exceptional dog expert who can provide care and love to our dogs. We have great clients, sweet dogs and we love to have fun! We are looking for someone who really loves to be around dogs and understands their behaviors and needs. We’re looking for commitment of least at 6-months or more. Must be available the following times: Monday - Friday Hours: - 7:30 am to 12:30 pm Qualifications Must be a true animal/dog lover Strong communication skills with clients Punctuality: It is important to be on time for your walks The job requires lots of walking. You won’t be walking all hours straighgt (there are breaks throughout the shift) but you must be able to be on your feet for most of the day. We are accepting applicants willing and able to make a minimum 6+ months commitment to employment with our company. The desire for Growth - Strong performance will lead to an increase in your workload and opportunity to earn more and potentially take on a team leader role in time. Legal to work in the U.S. Must have at least 1 year of professional Dog Walking Experience - Must present references. Do you currently have pets/have you had them in the past? Please briefly describe what you feel will make you a great dog walker We are looking to fill 2 positions in the next 2 weeks, so we look forward to hearing from some great candidates quickly! Feel free to respond to this post! Job Types: Full-time, Part-time, Contract Pay: From $16.00 per hour Expected hours: 20 – 30 per week Benefits: Flexible schedule Schedule: 4 hour shift Day shift Monday to Friday No weekends Supplemental pay types: Commission pay Experience: professional dog walking: 1 year (Required) Language: English (Required) Shift availability: Day Shift (Required) Work Location: In person

We have an opening for a home health aide to join our growing team. You will be tasked with helping patients with personal hygiene, minor medical needs, housekeeping, and other daily needs as required by the patient. To excel in this role you should have an interest in health care and the ability to work with limited supervision keeping the patient's needs as your top priority. Home Health Aide Responsibilities: Helping patients with personal hygiene, dressing, bathing, and other daily tasks. Performing basic health care services for patients, including checking vital signs or administering prescription medication. Helping with general light housekeeping. Making transportation arrangements as needed. Working with a nurse, personal care aide, CNA, nurse aide, nursing assistant, and other caregivers and in-home care professionals. Observing and reporting on patient's condition. Keeping up with in-service training. Home Health Aide Requirements: High school diploma. Reliable transportation. Must be at least 18 years old. Must be able to pass a criminal background check. Must be able to provide references. Ability to work with limited supervision. Ability to follow written and verbal instructions. Have good personal hygiene. Able to do light housekeeping.

Job Title: Home Care Companion Caregiver Position Overview: Smart Homecare 24.7 is seeking compassionate individuals to join our team as Home Care Companion Caregivers. As a companion caregiver, you will provide "fellowship" by engaging clients in social, physical, or mental activities, and "protection" by monitoring their safety inside and outside the home. You will also perform routine chores, ensure clients maintain their medical routine, and provide emotional and physical support. Duties and Responsibilities: Engage clients in social, physical, or mental activities Monitor clients' safety inside and outside the home Perform routine chores such as dishes, cleaning, washing, making the bed, and dusting Ensure clients maintain their medical routine and use the right medication Support clients with their emotional or physical issues Run errands such as shopping for groceries, handling bills, or writing letters Provide transportation for clients Welcome new service: Smart Home Automation Installation Requirements: High school diploma or equivalent Previous experience in caregiving or a related field preferred Ability to pass a background check Reliable transportation Compassionate and patient demeanor Excellent communication skills Non-Medical: Provide medication reminders Assist with meal preparation Assist with Activities of Daily Living (ADLs) and bathing Provide transportation Salary:$19-$25 per hour Join Our Team: Become a care tech with us at Smart Homecare 24.7 and make a meaningful difference in the lives of others. If you are a compassionate individual looking to provide companionship and support to older adults or disabled individuals, we want to hear from you. Apply today and become a valued member of our team! Opportunities to grow both personally and professionally

We are professional, customer-centric, and rewarding. Our work environment includes: Growth opportunities Regular social events Flexible working hours Summary: Silver Lining Home Care Agency is seeking to hire a Marketing community outreach representative to promote and build our company. The marketing representative will be responsible for establishing, maintaining, and strengthening relationships on the field with new and existing referral sources. The Marketing representative will work in the community to generate quality leads for Home Care service. This includes all lines of business, including Medicaid, private pay, and other insurances. Duties: Conduct sales and marketing activities to promote our organizations division and services. Plan and execute event marketing strategies to increase brand awareness Engage with potential customers through public speaking and presentations Communicate effectively to educate customers about product features and benefits Provide exceptional customer service by addressing inquiries and resolving issues Conduct market research to identify target demographics and develop marketing campaigns Perform product demonstrations to showcase the value and functionality of products Generate community referrals to meet company goals. Obtain referrals from new and existing referral sources. Build, develop, and maintain relationships with current and new referral sources. Research and participate in health and wellness fairs throughout New York City. Attend community events. Building relationships, receiving referrals and promoting our agency with hospitals, Nursing homes, Community organizations, clinics, and physician practices. Follow up on leads and referrals from caregivers, family members and other sources. Responsible for submitting weekly reports to management. Skills: Strong sales skills with the ability to persuade and close referrals Excellent communication skills, both verbal and written Public speaking abilities to engage and captivate audiences Customer service-oriented mindset with the ability to build rapport with customers Knowledge of marketing principles and strategies Ability to adapt to changing market trends and consumer preferences Qualifications: Associate Degree in Marketing Marketing role requires traveling within Nyc must have a vehicle. Bilingual (preferred)

Bilingual English and Spanish is required for both In Home Respite and Community Habilitation Direct Support Professionals. Summary/objective: In Home Respite Direct Support Professional The Respite Support Worker works in the home to support people with moderate to very high support needs. The Support Worker provides direct care and support to people with disabilities in a variety of areas (ADL, meal preparation, light household cleaning, community inclusion, etc.). This may include persons of all ages with developmental disabilities who qualify for Services. Care taking may include providing meaningful interaction and activity for the client and providing protective supervision and/or respite for the family. Job duties/functions: 1. Undertaking health care procedures relating to the person’s personal hygiene, and wellbeing, such as toileting, showering and bathing, helping with dressing and grooming, manual handling, eating, nutrition and health. 2. Provide companionship and support during daily activities. 3. Perform various household tasks including cooking, cleaning, shopping and general services. 4. Encouraging and supporting consumer participation in social and community activities. 5. Maintaining consumer privacy and confidentiality at all times. 6. Maintaining a respectful and supportive working relationship with the client and family members. 7. Ensure the safety and rights of consumers is considered and maintained at all times 8. Write accurate progress notes in the consumer’s file following each occasion of support. 9. Maintain a record of hours worked on the time sheet provided. 10. Adhere to the identified safe systems of work and report any accidents, incidents or hazards promptly to your supervisor. 11. Participate in required training as organized by Sinergia. Required Skills and Abilities: • Strong organization and record keeping skills • Excellent communication, both orally and in writing • Proficient computer literacy • Experience working with individuals with intellectual and developmental disabilities • Advocacy skills • Must possess strong interpersonal skills Required Education & Experience: High School Diploma / GED Preferred Job Summary/Objective: Community Habilitation Direct Support Professional: The Community Habilitation Specialist assist individuals with disabilities in their home and in the community. Community Habilitation is focused on giving individuals the personal, social. and vocational support needed to live in their community. Services vary depending on each. individual’s needs and interests. The Community Habilitation Specialist will work independently to provide life-skills training, role modeling, structured routines and specialized assistance as outlined in each participant’s individual habilitation plan. Job duties/functions: 1. Become certified in CPR and Choking Trainings. 2. Participate in the life of the individual in their home to foster a person-centered atmosphere. The goal is to help the individual towards their maximum independence in all areas of daily living. 3. Follow all specified policy and procedures, for managing behaviors and emergencies. 4. Accompany and advocate for individual when in the community. 5. Act as a role model for individual by appropriate behavior and offering assistance as indicated in Individual Service Plans. 6. Report and document all incidents in accordance with agency guidelines and OPWDD. 7. Accurately complete daily notes at the end of every session. 8. Research and provide assistance in choosing and participating in a variety of meaningful recreational, vocational, and daily living skills. 9. Ensure that the safety and rights of individuals are maintained at all times Required Skills and Abilities: • Good oral and written communication skills • Good interpersonal skills necessary to interact effectively with coworkers, employees, residents and their families • Good organizational and teaching skills • Proficiency in the use of a personal computer and appropriate software • Ability to operate wheelchairs and adaptive equipment utilized by persons served • Must maintain confidentiality of the records of the persons served according to HIPPA regulation • Ability to analyze problems and determine corrective measures Required Education & Experience: High school/ GED diploma

Full job description We are looking for an experienced Hair Stylist. The successful candidate will have a passion for hair styling and a keen eye for detail. The Hair Stylist will be responsible for providing exceptional customer service, creating new styles, and ensuring that all clients leave the salon looking and feeling their best. We are looking for someone with excellent communication skills, a positive attitude, and a commitment to providing the highest quality of service to our clients. Responsibilities: Provide exceptional customer service. Maintain a clean and organized work area. Keep up to date on the latest hair trends and techniques. Perform hair styling services such as cutting, coloring, and styling. Provide advice and recommendations on hair care products and services. Maintain a professional attitude at all times Job Types: Full-time, Part-time Pay: $38,756.17 - $46,674.10 per year Expected hours: 24 – 60 per week Benefits: Flexible schedule Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Supplemental pay types: Commission pay Work Location: In person

Requirements: Maintains Patient Charts/record/clinic logs and database as necessary. Appointment scheduling, registration and insurance verification. Collects specimens. Competence in auditory testing, visual testing, EKG, venipuncture and taking vitals. Keeps examination rooms neat and clean. Manages time and other resources to meet established goals within the agreed upon time frames. Observes the Health Care System’s compliance policies. Ensures that all patients, visitors, and guests, as well as co-workers receive personalized, prompt attention and are treated with receptiveness, dignity and respect.

Full Job Description JOB SUMMARY: Under the supervision of the Dentist, the Dental Assistant performs a wide variety of patient care and office duties, working chair-side as dentists examine and treat patients. Makes patients as comfortable as possible in the dental chair preparing them for treatment. Monday - Thursday Hours and Saturdays TASKS: 1. Set up instrument trays, prepares materials; 2. Escort patient into dental examination room; 3. Preparing the patient for treatment by seating patient, obtaining records and applying protective garb; 4. Takes and records medical and dental histories and vital signs of patients; 5. Preparing instruments, materials to be used; 6. Take digital dental x-rays; 7. Assists during dental procedures by handing instruments and other supplies, suctioning, irrigating, etc. as instructed by the Dentist; 8. Assists dentist in management of medical and dental emergencies; 9. Decontaminate, scrubbing, packaging, and sterilizing all instruments; 10. Take alginate impressions and pouring models 11. Instruct patients in oral hygiene and plaque control programs; 12. Provide postoperative instructions prescribed by the Dentist; 13. Clean patient area of dental treatment room, removing instruments and supplies, discard disposable supplies and instruments, and ensuring that the room is ready for the next patient; 14. Perform autoclave cleaning and testing; 15. Ensures that patient records are kept confidential consistent with the Health Center policies and procedures and HIPAA standards; monitors HIPAA compliance within the work environment; MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or GED, plus prior experience in a dental office or health care setting. Job Type: Full-time Pay: TBD Job Type: Full-time Pay: $17.00 - $25.00 per hour Expected hours: 40 per week Schedule: 10 hour shift Every weekend Monday to Friday Weekends as needed Work Location: In person

Benefits Pulled from the full job description 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Full job description ```Job Overview``` We are seeking a skilled Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. This is a vital role in ensuring the smooth operation of the dental practice and delivering a positive experience for our patients. ```Duties``` - Greet and welcome patients as they arrive at the dental office - Schedule appointments and manage the dental office calendar - Answer phone calls and respond to patient inquiries - Verify insurance coverage and assist with insurance claims - Collect payments and maintain accurate financial records - Maintain patient records and update information as necessary - Coordinate with dental staff to ensure efficient patient flow - Assist with various administrative tasks as needed ```Qualifications``` - Previous experience working in a dental office or similar healthcare setting is preferred - Proficiency in using dental office software systems such as Epic or eClinicalWorks - Strong organizational skills with the ability to multitask effectively - Excellent communication and interpersonal skills - Knowledge of medical scheduling procedures and terminology - Familiarity with general administrative duties and office procedures - Ability to handle sensitive patient information with confidentiality and professionalism If you are a detail-oriented individual with excellent customer service skills, we encourage you to apply for this position. Join our team and contribute to providing high-quality dental care to our patients. Please note that only qualified candidates will be contacted for an interview. Thank you for your interest in this Dental Receptionist position. Job Type: Full-time Pay: $18.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Healthcare setting: Private practice Schedule: 8 hour shift Monday to Friday No weekends Ability to Relocate: New York, NY 10028: Relocate before starting work (Required) Work Location: In person

This role is Remote but we are prioritizing applicants from the Washington DC area. About the Roosevelt Institute: The Roosevelt Institute is a think tank, a student network, and the nonprofit partner to the Franklin D. Roosevelt Presidential Library and Museum that, together, are learning from the past and working to redefine our collective future. Focusing on corporate and public power, labor and wages, and the economics of race and gender inequality, the Roosevelt Institute unifies experts, invests in young leaders, and advances progressive policies that bring the legacy of Franklin and Eleanor Roosevelt into the 21st century. The Roosevelt Institute takes on today’s greatest public policy challenges by advancing bold, cutting-edge research and policy ideas. We believe that the future of the American economy and our democracy depends on a new way of thinking about markets and government. Too few people hold too much economic and political power today, and we know that a stronger society is possible if we rectify this imbalance between private actors and the public. With a commitment to transforming corporations, restructuring markets, reviving democratic institutions, and reimagining the role of government, our work moves our nation toward a more resilient, equitable, and green future. Our Culture At Roosevelt, we recognize that the culture of the workplace and opportunities for career growth and development are important to all. We believe that diversity of background and experience among our people make our work to rewrite the rules of our social and economic realities stronger. Roosevelt is an equal-opportunity employer. As affirmed in its policies and practices, the organization considers all applications for all job classifications without regard to race, color, creed, national origin, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, military status, height and weight, genetic predisposition or carrier status, arrest record, or other legally protected status. We strongly encourage people with diverse work and life experiences, diverse educational backgrounds, and diverse cultures to apply. What You’ll Do Working closely with the development team, executive team, and other senior staff at the Roosevelt Institute, the Donor Engagement Manager will play a key role in ensuring best-in-class cultivation and stewardship for Roosevelt’s funders. Responsibilities include: developing and executing cultivation and stewardship strategies for major individual and institutional donors, staffing principals for meetings and events, managing the individual giving pipeline, prospecting, and other related activities. The Donor Engagement Manager will report to the Director of Development. This is a non-management, unionized, individual contributor role. Essential Functions and Responsibilities Cultivation and Stewardship - Develop and execute donor engagement strategies, including supporter emails, cultivation events, and funder briefings - Work with development and external relations teams to craft donor-facing materials as needed - Regularly engage Roosevelt’s program and communications teams to identify programmatic work, projects, and events to leverage as opportunities to engage donors and prospects - Keep abreast of current events and other important items related to Roosevelt’s work on political economy to seek out opportunities to highlight our work to key audience Principal Staffing - Lead on prepping principals for major donor meetings, conferences, and speaking engagements, including coordinating scheduling, prospect research, and agenda-setting - Accompany principals to meetings as needed, taking notes and managing relevant follow-up Individual Giving - Manage the individual giving pipeline in service of raising $2 million from individuals in 2024 - Track donor engagement closely and manage up to senior staff to ensure best-in-class donor stewardship - Identify key prospects, manage prospect research, and prioritize them for pipeline building - Create stewardship plans and giving goals for mid-level and major donors based on alignment, giving history, and relationships - Manage the spring and end-of-year giving campaigns What You’ll Have - Minimum of 3–5 years experience in fundraising for nonprofit organizations or campaigns - Experience cultivating relationships in policy organizations, labor unions, political campaigns, or movement groups - Familiarity with the progressive ecosystem strongly preferred - Track record of experience with a wide range of donors, from modest contributors (<$1,000) through to major donors (five to six figures) - Excellent oral and written communication skills - Demonstrated experience managing multiple projects simultaneously and thriving in a deadline-driven environment - Ability to collect, synthesize, and process information quickly and with accuracy - Understanding of the philanthropic and political environment and best practices in fundraising - Strong customer service orientation that centers donors as a critical part of mission-driven work - Highly organized, with outstanding attention to detail - Experience using donor databases like Salesforce, Raiser’s Edge, etc. Not sure if you meet all the qualifications? Please apply! We know talent comes in many forms. Join our team and help envision a new equitable future for all. The salary range for this role is $67,936 – $85,000 annually. The Roosevelt Institute offers excellent benefits that include 100% paid medical, dental, and vision for employees and 80% paid for dependents; life insurance; vacation; personal and sick time; paid parental leave; professional development; healthcare, dependent-care, and commuter FSA; and a 403(b) retirement plan with up to 4% contribution. INTERESTED CANDIDATES MUST SUBMIT A RESUME AND COVER LETTER TO BE CONSIDERED. Link to apply: https://easyapply.co/job/donor-engagement-manager-8?rcid=idealist or go to our website: www.rooseveltinstitute.org.

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma