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- Hudson Yards Hotel
Front Desk Manager26 days ago$27–$30 hourlyPart-timeManhattan, New YorkOvernight Front Desk Manager Location: Hudson Yards Hotel, New York, NY Schedule: Overnight shifts, including weekends and holidays About Us Hudson Yards Hotel is a boutique property at the heart of New York City, blending luxury with a warm, personalized guest experience. Our team is passionate about hospitality, and we believe in creating a workplace where everyone feels valued. Your Mission As the Overnight Front Desk Assistant Manager & Acting Manager on Duty, you will be the primary point of contact for guests and hotel operations overnight. You will ensure smooth check-ins and check-outs, address guest concerns, and oversee the front office team to deliver an exceptional guest experience. In the absence of senior management, you will handle operational decisions, resolve guest issues, and coordinate with other hotel departments to maintain seamless service. Key Responsibilities - Guest Services & Front Office Operations - Serve as the Acting Manager on Duty (MOD) overnight, ensuring efficient front office operations and addressing any guest needs. - Oversee guest check-in/check-out process, ensuring proper identification and payment methods are secured. - Supervise and support the front office team, ensuring all guest interactions are warm, personalized, and efficient. - Handle and resolve guest complaints or service issues that cannot be settled by front desk agents, providing timely follow-up. - Monitor and manage VIP guest arrivals and departures, ensuring all special requests are fulfilled. - Motivate and encourage team members to upsell rooms and services, driving additional revenue. Financial & Administrative Duties - Ensure all folio postings, deposits, and settlements are handled properly and in a timely manner. - Maintain accuracy in cash handling, billing, and financial transactions, ensuring compliance with internal audit procedures. - Prepare and distribute end-of-shift reports to senior management and ensure all key information is documented. Hotel Safety & Operations Oversight - Maintain a visible and proactive presence throughout the hotel, monitoring safety and security. - Coordinate with housekeeping and maintenance to address any urgent facility issues overnight. - Ensure all internal policies and security procedures are upheld to maintain a safe environment for guests and staff. What You Bring - 3+ years of front office experience in a hotel environment, with at least 1 year in a leadership or supervisory role. - Strong problem-solving skills, able to handle guest concerns with professionalism and efficiency. - Excellent communication abilities (verbal, written, and body language) to interact with guests, team members, and management. - Ability to work independently and make operational decisions in the absence of senior leadership. - Strong financial acumen, ensuring accuracy in transactions. - Experience using hotel management systems (e.g., Mews, Opera, or similar). - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Must be legally authorized to work in the United States. Why Join Us? - Opportunity to work in a start-up boutique hotel with a growing and dynamic team. - Gain valuable leadership experience as the overnight Manager on Duty. - Work in a fast-paced, guest-focused environment where every night is unique. If you’re a night owl with a passion for hospitality, apply today and help us create unforgettable guest experiences!
Immediate start!Easy apply - Labscope Environmental
Intern2 months agoPart-timeManhattan, New YorkWe apologize we are unable to receive and or open any applications. Job Posting: Administrative and Marketing Internship (commission-based) Location: HYBRID, MANHATTAN, NY Position Type: Part-Time Internship Duration: 6-12 months About Us: Labscope Environmental is an innovative startup environmental laboratory dedicated to providing cutting-edge solutions for environmental health and sustainability. We specialize in air quality testing, mold analysis, environmental hazard assessments. As a growing startup company, we are looking for a dynamic and enthusiastic Administrative and Marketing Intern to join our team and help us with brand exposure, support in operations and help us connect with our community. Position Overview: We are seeking a highly organized and creative individual to provide administrative and marketing support to our startup laboratory. This internship offers a unique opportunity to gain hands-on experience in a fast-paced startup environment, contributing to both the operational and promotional aspects of our business. The ideal candidate will be a self-starter with excellent communication skills, a passion for environmental sustainability, and a willingness to take on diverse tasks. Key Responsibilities: Administrative Support: - Assist with day-to-day office operations, including scheduling, email management, and document organization. - Help maintain and update company databases, records, and filing systems. - Support the team in preparing reports, presentations, and meeting materials. - Coordinate logistics for meetings, events, and team activities. - Assist with basic bookkeeping tasks, such as expense tracking and invoice processing. Marketing Support: - Contribute to the development and execution of marketing campaigns across social media, email, and other digital platforms. - Create engaging content for either social media posts, blogs, newsletters, and website updates. - Assist in designing marketing materials, such as brochures, flyers, and presentations. - Conduct market research to identify trends, target audiences, and potential partnerships. - Help manage the company’s online presence, including website updates and SEO optimization. - Support the planning and coordination of community outreach events and promotional activities. - Monitor and analyze the performance of marketing campaigns and provide insights for improvement. Qualifications: - Currently enrolled in or recently graduated from a program in Marketing, Business Administration, Communications, Environmental Science, or related field. - Strong organizational and multitasking skills with attention to detail. - Excellent written and verbal communication skills. - Proficiency in Microsoft Office Suite (Excel, PowerPoint) and familiarity with design tools (e.g., Canva, Adobe Creative Suite) is a plus. - Basic understanding of social media platforms (e.g., LinkedIn, Instagram, Facebook, Youtube) and digital marketing strategies. - Creative mindset with the ability to generate innovative ideas for marketing campaigns. - Passion for environmental sustainability and public health. - Ability to work independently and as part of a team in a fast-paced startup environment. What We Offer: - Hands-on experience in both administrative and marketing roles within a growing startup. - Opportunities to contribute to meaningful projects that promote environmental health and sustainability. - Mentorship from experienced professionals in environmental science and business operations. - A collaborative and supportive work environment where your ideas are valued. - Flexible working hours and Hybrid work. How to Apply: Interested candidates are invited to submit their resume, cover letter, and a portfolio or sample of their work (e.g., social media posts, marketing materials, or writing samples) Please include “Administrative and Marketing Intern Application – Your Name ” Join us in building a greener, healthier future! We look forward to receiving your application. Labscope Environmental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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