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  • Customer Support & Administrative Support Specialist
    interview badgeEntrevistas hoy
    Customer Support & Administrative Support Specialist
    hace 4 horas
    $23–$25 por hora
    Jornada completa
    Manhattan, New York

    Starting Pay: $23.00/Hour (after completing training) Paid Training: $20.00/Hour (for the first 30 days) Occasional Commissions: $50-100/Per Deal *ABOUT THE OPPORTUNITY* We are a nationwide automobile dealership and auto-transportation organization headquartered at The Trump Building, 40 Wall Street, Manhattan, directly owning and controlling 60+ automotive dealership and transportation businesses across the United States. We are seeking a dependable, organized, detail-oriented Administrative Support Specialist to assist with motor vehicle titles, dealership documentation, customer communications, recordkeeping, and daily office operations. This is an opportunity to work directly with senior management, learn multiple business functions, assume meaningful responsibilities, and potentially advance into supervisory or management positions. Prior Motor Vehicle Title Clerk or Dealership Back-end Experience Is Preferred. We provide structured, hands-on training in our company systems, procedures, and administrative operations. *COMPENSATION & SCHEDULE* • First 30 Days: Paid introductory training at $20.00/hour., • After Training: $23.00/hour upon successful completion of the training period., • Long-Term Growth: Potential increases to $25–$30/hour after approximately 1 year, depending on performance, proficiency, responsibilities, and management approval., • Schedule: Full-time. The office operates Monday–Friday; some Saturday work may be scheduled based on business needs. No Sunday work., • Work Location: In person at 40 Wall Street, Manhattan, NYC., • Additional Perks: Potential transportation/commuting assistance, company vehicle privileges, and other benefits subject to eligibility and company approval. *PRIMARY RESPONSIBILITIES* Motor Vehicle Titles & Dealership Operations • Process and track motor vehicle titles, registration-related paperwork, and dealership documents., • Review transactions for completeness, accuracy, and missing information., • Coordinate paperwork with dealerships, transportation departments, vendors, and customers., • Maintain accurate records and follow up on pending documentation. Administrative & Executive Support • Perform data entry, filing, scanning, correspondence, and document management., • Maintain databases, spreadsheets, customer records, and internal reports., • Track assignments, deadlines, appointments, and departmental requests., • Assist executives and managers with scheduling, reports, projects, and follow-ups., • Support basic bookkeeping, invoices, and accounting-related documentation., • Coordinate information between departments to maintain efficient operations. Customer Service & Communication • Answer incoming calls professionally, screen inquiries, and direct callers appropriately., • Log, process, and follow up on customer requests., • Provide accurate information using approved company procedures., • Coordinate resolutions with the appropriate departments., • Maintain confidentiality, professionalism, and excellent customer service. *FIRST 30 DAYS — PAID TRAINING* Your first 30 days are a structured, paid training period at $20/hour, designed to develop proficiency in company procedures, documentation, communication, and administrative operations. Training includes: • Motor vehicle titles, dealership paperwork, and processing procedures., • Customer call handling, request tracking, and follow-up., • Data entry, document accuracy, filing, and recordkeeping., • Microsoft Office, databases, electronic signatures, and company software., • Scheduling, reporting, basic bookkeeping, and office workflows., • Confidentiality, professional communication, and departmental coordination. Employees must listen attentively, take detailed notes, study procedures, retain information, ask questions, accept coaching, and demonstrate measurable improvement. Responsibilities increase as management confirms readiness and proficiency. *MANDATORY KNOWLEDGE ASSESSMENTS — 70% MINIMUM* To ensure employees understand their duties, periodic quizzes, practical exercises, and performance evaluations are required during training and throughout employment. Employees must maintain a minimum 70% average across company knowledge assessments covering: • Motor vehicle titles, dealership paperwork, and processing requirements., • Administrative procedures, office workflows, and company policies., • Customer service, telephone etiquette, and request handling., • Data entry accuracy, databases, documentation, and recordkeeping., • Microsoft Office, document management, and internal software., • Scheduling, reporting, bookkeeping basics, and task prioritization., • Confidentiality, judgment, and interdepartmental coordination. Practical proficiency is equally important. Management may review completed assignments, paperwork accuracy, customer communications, timeliness, and compliance with procedures. Maintaining the 70% assessment average, making satisfactory learning progress, applying training correctly, and performing duties accurately are conditions of continued employment. Failure to meet these standards may result in termination. Training, coaching, and evaluations continue beyond the introductory period. *REQUIRED QUALIFICATIONS* • At least 18 years old with a high school diploma or equivalent., • Ability to commute reliably to 40 Wall Street, Manhattan., • Availability for full-time work, including occasional scheduled Saturdays., • Excellent organization, attention to detail, and accuracy., • Strong verbal/written communication and professional telephone manner., • Ability to prioritize tasks, multitask, and meet deadlines., • Reliability, punctuality, patience, discretion, and sound judgment., • Basic computer proficiency and willingness to learn company software., • Ability to work independently and collaboratively with management and colleagues., • Willingness to study, accept coaching, complete assessments, maintain the 70% minimum average, and demonstrate continuous improvement. *PREFERRED EXPERIENCE & SKILLS* Prior Motor Vehicle Title Clerk or Automotive Dealership Back-end Experience preferred; but not required. Additional valuable experience includes administrative assistance, dealership office operations, executive support, customer service, document processing, bookkeeping, or office coordination. Familiarity with Microsoft Outlook, Word, Excel, PowerPoint, Adobe Acrobat/PDF tools, DocuSign, cloud storage, scheduling software, and business databases is advantageous. We value organized, dependable individuals who learn quickly, communicate professionally, protect confidential information, and take ownership of their responsibilities. *CAREER DEVELOPMENT & ADVANCEMENT* This role provides direct exposure to senior executives and the operations of a nationwide automotive organization. Strong performers may assume increasing responsibility for documentation, office workflows, reporting, employee training, departmental coordination, and administrative oversight. Potential Advancement: Senior Administrative Specialist, Executive Assistant, Administrative Coordinator, Office Supervisor, Office Manager, Operations Coordinator, or Departmental Management. Promotions and compensation increases depend on demonstrated proficiency, sustained performance, business needs, and management approval. *HOW TO APPLY* A brief introduction describing your relevant experience, organizational strengths, computer skills, and interest in long-term career development is encouraged. Before Applying: Please consider the mandatory Manhattan office attendance, potential Saturday scheduling, initial 30-day paid training at $20/hour, subsequent $23/hour rate, ongoing evaluations, and required 70% minimum knowledge-assessment average. We seek dependable professionals committed to accuracy, accountability, continuous learning, and long-term growth. Job Type: Full-Time, In Person Location: The Trump Building, 40 Wall Street, Manhattan, NYC Training Pay: $20.00/Hour — First 30 Days Regular Pay: $23.00/Hour After Training Occasional Commissions: $50-100/Per Deal Schedule: Monday–Friday, Occasional Saturdays, No Sundays

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  • Administrative Assistant NJ
    Administrative Assistant NJ
    hace 11 días
    $20 por hora
    Jornada completa
    Roselle

    The Cannabis Philosophy is a manufacturer of a full line of products. We are seeking a dedicated and organized Assistant to join our team. The ideal candidate will possess strong customer service skills, be proficient in office management tasks,( knowledge of the Metrc software is plus) and have an upbeat and positive personality. This role involves supporting daily operations, managing front desk responsibilities, and ensuring smooth communication within the office. The Administrative Assistant will play a key role in maintaining an efficient work environment and providing exceptional service to clients and staff.ResponsibilitiesUtilize computer literacy to create documents, spreadsheets, and presentations as required.Assist in maintaining inventory of office supplies and ordering when necessary.Greet visitors and manage front desk operations with professionalism and courtesy.Handle incoming calls, emails, and correspondence with excellent phone etiquette. Maintain organized filing systems and assist with clerical duties as needed. Support office management tasks including scheduling appointments, managing calendars, and coordinating meetings.Provide support to staff when applicable, enhancing communication across diverse populations.Collaborate with team members to ensure efficient workflow and address any administrative needs.RequirementsProficient in computer applications including Quick Books, Microsoft Office Suite (Word, Excel, PowerPoint).Excellent organizational skills with attention to detail.Cannabis business experience is a plus.Proven experience in an administrative or clerical role is preferred.Strong customer service skills with the ability to interact positively with clients and colleagues.Experience in office management practices is a plus.Strong phone etiquette and communication skills are essential for this position. Join The Cannabis Philosophy where your contributions will be valued, and your professional growth supported! Job Type: Full-timePay: $20.00 per hour. Expected hours: 40 per weekSchedule: 8 hour shift. Work Location: In person

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  • Quality Process Owner
    Quality Process Owner
    hace 28 días
    Jornada completa
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Proposal Coordinator
    Proposal Coordinator
    hace 1 mes
    Jornada completa
    Franklin Lakes

    The Proposal Coordinator works within the corporate marketing team to support proposal development, qualifications, award submissions, and marketing materials. This role works under the guidance of the Marketing/Proposal Manager to collaborate closely with technical staff and firm leadership on proposals and multiple deadline-driven project. As Proposal Coordinator, you will be an integral member of a team involved with: Coordinate proposal development, including technical writing, editing, and proofreading. Develop content such as executive summaries, project descriptions, qualifications, resumes, and responses. Interpreting RFP requirements and researching background materials. Coordinating preparation and application of industry award pursuits Liaising with marketing staff in our other offices Maintaining our database of proposal pursuits and projects Learning our project and client portfolio. Qualifications and Education Requirements Bachelor’s Degree in English, Communications, Marketing, Business or a related field. or equivalent experience required. 5 years of experience with a related consulting business – Preference to engineering consulting, professional services, architecture, construction or similar industries. 5+ years of experience developing and coordinating responses to formal RFPs, and RFQs, within a consulting, engineering, AEC, or professional services organization. Exceptional writing, editing, and proofreading skills with high attention to detail, ability to write clearly with a high level of accuracy, using proper grammar, spelling, and punctuation. Professional experience with Deltek Vantagepoint highly desirable, experience with CRM required. Advanced Proficiency with MS Office Suite (Word, PowerPoint, Outlook, Excel, etc.). Professional (working) knowledge of Adobe Creative Suite, particularly InDesign, is considered an asset. Excellent communication skills and ability to communicate thoughts and technical ideas in an accessible way, both verbally and in writing. Ability to work efficiently as part of a team on concurrent, deadline-driven projects; willingness, and ability to succeed in a collaborative, team-based environment. The hourly bill rate that we are aiming for is $65-85 hourly. Providing a wide range here as we are targeting candidates with about 5-8 years’ experience.

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