Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
BUILD A TEAM AND START BECOMING A MANAGER / NO EXPERIENCE NEEDED! FULL TIME ONLY* COMMISSION BASED PAY* Duties: • Communicate with customers to provide information about products and services • Perform data entry to update customer records and maintain accurate information. • Maintain phone etiquette and handle customer inquiries or complaints professionally BE YOUR OWN BOSS. YOU MAKE YOUR OWN CHECKS!!!
Butterfly Studio Salon, a leader in the beauty industry, is hiring full time Front Desk Coordinator. If you are a friendly, ambitious, passionate, hard-working individual, then we want you to join our team Responsibilities Provide exceptional guest service Book appointments. Confirm appointments. Reschedule appointments Greet each guest professionally Handle general complaints and refer guest service issues to the manager Correctly charge for services rendered and products purchased, including proper discounting according to Company policy Handle all POS transactions including opening and closing the register. Complete required administrative tasks/compliance Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, and other duties as assigned Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety Communicate effectively with management and co-workers in a professional and courteous manner Be consistently punctual to work, including attending mandatory staff meetings, training sessions or as otherwise required by management. Qualifications Good time management skills, good judgment, and the ability to multi-task. Ability to work a flexible schedule including nights and weekends Well-developed interpersonal skills to communicate in a professional and courteous manner with guests, and co-workers. Computer knowledge both PC and MAC. High school level reading, writing and mathematical skills and comprehension. Perks Enjoy complimentary hair and makeup service’s Generous product discounts Job Type: Full-time Job Type: Full-time Pay: $16.00 - $18.00 per hour Schedule: 8 hour shift Weekends as needed Work Location: In person
We are seeking a dedicated and reliable Kitchen Staff member to join our team. The ideal candidate will assist in food preparation, maintain kitchen cleanliness, and uphold food safety standards. This is an excellent opportunity for individuals passionate about the culinary arts and looking to gain valuable experience in a fast-paced kitchen environment. Assist in the preparation of food items according to recipes and cooking procedures. Set up and organize workstations with all necessary ingredients and cooking equipment. Ensure cleanliness and sanitation of kitchen surfaces, utensils, and equipment. Wash dishes, utensils, and cooking equipment by hand or using dishwashers. Adhere to food safety and sanitation standards at all times. Work collaboratively with other kitchen staff members to ensure efficient and timely production of food. Communicate effectively with the Head Chef or Kitchen Manager regarding any issues, concerns, or suggestions for improvement. Language: Can Speak English
Overview: We are seeking a highly skilled and motivated Kitchen Manager to join our team. As a Kitchen Manager, you will be responsible for overseeing the daily operations of our kitchen, ensuring the highest quality of food production and service. If you have a passion for food, strong leadership skills, and experience in kitchen management, we want to hear from you! Duties: - Oversee all aspects of kitchen operations, including food preparation, cooking, and plating - Ensure compliance with food safety and sanitation standards - Manage inventory and order supplies as needed - Develop and maintain recipes and menu items - Train and supervise kitchen staff - Collaborate with front-of-house staff to ensure smooth service - Monitor food quality and presentation - Handle customer inquiries and resolve any issues promptly Experience: To be successful in this role, you should have: - Previous experience in kitchen management or a similar role - Strong knowledge of food safety regulations - Proficiency in bartending techniques is a plus - Excellent organizational and time management skills - Ability to lead and motivate a team - Strong problem-solving abilities - Knowledge of shift management and scheduling If you are a dedicated professional with a passion for the culinary arts and a desire to create exceptional dining experiences, we encourage you to apply. Join our team today as we continue to provide outstanding hospitality and delicious food to our valued customers. Job Types: Full-time, Part-time, Temporary, Seasonal Pay: $55,000.00 - $60,000.00 per year Expected hours: 40 per week Language: Can Speak English
This is an extremely exciting time at 888 Foods with so many opportunities changes on the horizon. We're looking for a cook who embodies our vision of a dining experience and is ready to help write our new chapter with our Michelin-starred chef-led Fried Chicken venture. Prepping, assembling, and cooking all food products to 888 recipe guidelines and health code specifications Portion sauces as needed throughout the day Prepare menu items and ingredients for service; keep up with stock levels Fry chicken and burgers to the correct temperature; take temperatures of meat before serving Build sandwiches to 888 menu build guidelines Put away delivery orders and keep kitchen space clean and organized Communicate to on-shift supervisor about any low inventory prepped items Be a brand ambassador for 888 at all times Be reliable. Be able to work in a fast paced environment. Be able to work closely with a small team. Have strong communication skills. Be able to learn quickly, with a passion to grow and improve. Attention to details. Be a team player. Keen eye for detail Must be 18 years of age or older Must be able to communicate and understand the language(s) of the work location Must be able to read and execute recipes Basic knowledge of kitchen equipment and procedures, safety and sanitation regulations, and knowledge of food and food production Food Safety Card Required (can be procured with assistance from 888 team) Supervisory experience in a concession or food service establishment* Ability to anticipate service needs based on environmental and guest cues Commitment to quality service and food + beverage knowledge Requires Food Handler's License.
This is an extremely exciting time at 888 Foods with so many opportunities changes on the horizon. We're looking for a General Manager who embodies our vision of a dining experience and is ready to help write our new chapter with our Michelin-starred chef-led Fried Chicken venture. Requirements include: COOKING AS WELL MANAGING An enthusiasm for hospitality, extreme eye for detail, and a constant strive for guest satisfaction A positive attitude towards fellow employees, and the ability to work in a team environment Must be highly organized, efficient, creative, and be able to work precisely Desire to constantly learn more Flexible schedule (must be able to work weekends and holidays) Must be 18 years of age or older Must be able to communicate and understand the language(s) of the work location Must be able to read and execute recipes Basic knowledge of kitchen equipment and procedures, safety and sanitation regulations, and knowledge of food and food production Food Safety Card Required (can be procured with assistance from 888 team) Commitment to quality service and food + beverage knowledge Duties/Responsibilities include: Lead kitchen team, and oversee all staffing needs Maintain pace, standards, and quality of service Create a vigorous learning environment and guide professional development Work closely with ownership and other department heads to manage and meet financial goals Maintaining prime appearance and condition of the kitchen Manage employees including labor costs Manage all restaurant supply purchases Any and all additional duties as determined by ownership Active involvement in recruiting, interviewing, hiring, and training new staff. Contributing to employee training materials, and building resources for our staff to maintain and improve performance. Opening duties, including but not limited to: leading pre-shift meetings, liaising with the management to stay informed on menu changes and service notes Closing duties, including: recording staff tips and hours, writing service recap, checking staff closing duties and performing a final walkthrough of the kitchen and taking inventory Compensation will be determined based on level of experience. The physical demands for this position are seeing, hearing, speaking, reaching, frequently occasionally lifting 25 – 50 pounds, sitting, standing, for 4 to 8 hours, bending, squatting, and moving intermittently during working hours. Additional physical demands include operating heavy cooking equipment, being exposed to hot and cold elements, and working in small spaces. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. 888 Foods reserves the right to add or delete duties and responsibilities at the discretion of 888 Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. 888 Foods is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), transgender status or gender dysphoria, pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, immigration status, unemployment status, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status. To apply, please submit your resume and a brief statement expressing your interest in joining the 888 team. Requires Food Handler's License.