Customer Service Rep - CSR
10 days ago
Orange
Job DescriptionDescription: CUSTOMER SERVICE REP Monday - Friday (Rotating Saturdays) Kilter Termite and Pest Control is hiring Customer Service Representatives. Position Summary: • We will train you!, • This is a Monday - Friday (Rotating Saturdays) position, • Answer calls, • schedule appointments & jobs, • collect payments, • input customer information & remote deposits, • Answer Customer's calls and questions, • Respond to technicians' needs, • Schedule appointments for Inspectors/Technicians, • Works closely with all Managers to ensure open communication and outstanding customer service is delivered consistently., • Document Accounts Receivables and follows up on outstanding invoices for collections., • People oriented Company Culture, • Weekly pay with Direct Deposit, • Paid Holidays, • Paid Time Off, • Sick Pay, • 401k Plan (Matching), • Medical Insurance, • Dental Insurance Salary: $18.00 - $25.00 per hour Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • 8 hour shift, • Monday - Friday (Rotating Saturdays), • High School Graduate., • Must have phone experience, outbound calls & heavy inbound calls., • Must have a strong attention to detail., • Must be proficient in the English language., • Must be tactful, considerate and courteous to all customers and coworkers., • Must possess an ability to achieve and deliver a high level of customer satisfaction.., • Must have the ability to multi-task., • Previous Account Receivable and Collection experience is a plus, but not required., • Willingness to work and ready to learn.