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  • Visitor Services Assistant
    Visitor Services Assistant
    hace 4 días
    $20 por hora
    Jornada parcial
    Manhattan, New York

    About the Role: The primary goals of this position is to welcome visitors, sell daily admission, memberships, check-in guests, and aid visitors while they explore the Museum during Museum hours, special events, and programs after hours. Greeting visitors and monitoring timed entry into the ticketed exhibitions requires a welcoming presence and excellent communication skills. The ideal candidate can multitask with ease and possesses strong hospitality, organizational, and teamwork skills. The ability to maintain a positive attitude while working in a fast-paced, team-oriented environment is crucial. Knowledge of the Italian American Experience is preferred. Availability Thurs- Sat is required especially in the month of November, a minumum of 2 shifts a week. Tuesday and Wednesdays, especially weekday mornings, and a willingness to work holiday weekends is strongly preferred. Responsibilities • Greet all visitors with warmth and kindness while effectively communicating exhibition guidelines, ticketing policies, day-of events, and offer guidance., • Manage visitor traffic for the exhibition through strong organizational skills and effective communication with staff and visitors., • Check in guests and monitor timed entry into exhibitions and program spaces., • Sell daily Museum admission, event tickets, Memberships, and store items; process credit cards and ring up cash., • Demonstrate holistic knowledge of the Museum’s exhibitions, programming, Membership benefits, events, facilities, and operational changes (all staff members will be given time to become familiar with the Museum)., • Provide directions so visitors can navigate the building with ease., • Availability primarily on Thursday, Fridays and Saturdays, up to 18 hours a week., • Attend scheduled staff meetings., • Other tasks as assigned. Qualifications A successful candidate will meet many of these requirements, and have the desire and capacity to learn the rest on the job. • High school diploma or equivalent., • Experience cash handling and the ability to maintain an organized cash drawer., • Ability to learn nuanced ticketing policies and effectively communicate them to visitors., • Ability to provide excellent visitor experience in a fast paced environment., • Commitment to the Museum’s mission to provide customer service that is welcoming and inclusive to all., • Comfortability in leading groups of all ages., • Ability to work well within a team., • A positive attitude, • Ability to lift up to 25 lbs. and work on your feet., • Ability to implement Museum policies in a manner that is friendly but firm in order to maintain the safety of artifacts, artwork, and visitors. Preferred skills • Proficiency in language(s) other than English including but not limited to Italian, Spanish, Mandarin and Cantonese,, • Interest in Italian Culture and American History and/or related fields Museum overview: The new Italian American Museum (IAM) will serve as a cultural hub and community nexus for Italian Americans and the Little Italy neighborhood. Through permanent and temporary exhibits, robust educational and cultural programming, and collaborations with the community, the IAM will become the preeminent center for learning about and engaging with Italian culture/history as a platform for sharing Italian American voices and celebrating Italian American achievements. The Italian American Museum preserves, promotes, and celebrates the culture and history of Italian Americans, serving as a living record of their contributions to America and a bridge between the remarkable past and the evolving future of the community. By allowing Italian Americans to share their story in their own voice, the Museum will encourage a full appreciation of what it means to be Italian American. The IAM is committed to creating and cultivating a diverse community of talented, passionate people who are inspired to provide a premiere resource on Italian American culture and history. Our staff have the opportunity to grow their professional skills and work collaboratively with colleagues they admire and respect. To apply: Please send a copy of your resume and a letter of interest to the Museum’s Head of Education, Marie Palladino

    ¡Incorporación inmediata!
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  • Executive Assistant / Office Manager / Event Coordinator
    Executive Assistant / Office Manager / Event Coordinator
    hace 2 meses
    $60000–$80000 anual
    Jornada completa
    Manhattan, New York

    About the Role We’re looking for a highly organized, proactive, and resourceful Executive Assistant / Office Manager / Event Coordinator to support our leadership team and keep our NYC office running smoothly. This is a hands-on, in-person role for someone who thrives in a fast-moving environment and enjoys wearing multiple hats. You’ll manage executive scheduling and logistics, oversee the day-to-day office experience, and help plan and execute company events, team gatherings, and external activations. The ideal candidate is exceptionally organized, anticipates needs before they arise, communicates clearly, and is comfortable taking ownership of everything from a complicated calendar to a last-minute event request. Responsibilities Executive Support • Manage calendars, meetings, scheduling, and day-to-day priorities for executives., • Coordinate domestic and international travel, including flights, hotels, transportation, itineraries, and reservations., • Organize meetings and ensure executives have the information and materials they need in advance., • Handle expense reports, receipts, reimbursements, and other administrative tasks., • Assist with email, correspondence, document preparation, and follow-ups as needed., • Track deadlines, commitments, and action items., • Coordinate with internal teams, external partners, vendors, and guests., • Handle sensitive and confidential information with discretion., • Anticipate executive needs and proactively resolve scheduling or logistical issues., • Personal/miscellaneous task assistance to the founders. Office Management • Own the day-to-day operations of the NYC office., • Maintain a welcoming, organized, and well-stocked workspace., • Manage office supplies, snacks, equipment, deliveries, mail, and vendor relationships., • Coordinate repairs, maintenance, cleaning, building access, and other facilities needs., • Serve as the primary point of contact for building management and office vendors., • Help onboard new employees, including workspace setup, equipment coordination, and office orientation., • Coordinate team lunches, celebrations, meetings, and other employee experiences., • Identify and implement ways to improve office operations and team experience. Events & Experiences • Plan and execute company events, launch events, dinners, team outings, retreats, conferences, and community activations., • Research and source venues, restaurants, caterers, entertainment, transportation, and other vendors., • Manage event budgets, quotes, contracts, timelines, guest lists, RSVPs, and logistics., • Coordinate with marketing, leadership, partners, and external vendors on event execution., • Manage on-site setup, check-in, vendor coordination, troubleshooting, and breakdown., • Help develop creative event concepts and memorable guest experiences., • Coordinate travel and logistics for off-sites and company retreats., • Be available for occasional evening or weekend events when required. Qualifications • 1–3 years of working experience, and experience in executive assistance, office management, events, hospitality, operations, or a similar role preferred., • Exceptional organizational and time-management skills., • Strong attention to detail and ability to manage multiple priorities simultaneously., • Comfortable operating independently with limited oversight., • Excellent written and verbal communication skills., • Strong judgment and discretion when handling confidential information., • Ability to remain calm, flexible, and solutions-oriented when plans change., • Comfortable working directly with executives and senior external partners., • Experience managing vendors, travel, events, or office operations strongly preferred., • Proficiency with Google Workspace, Slack, calendar management, spreadsheets, and other common workplace tools., • Familiarity with New York City venues, restaurants, vendors, and logistics is a plus., • Hospitality mindset and willingness to jump in wherever needed. What Success Looks Like • Executive calendars, travel, and logistics operate smoothly with minimal intervention., • Office needs are identified and addressed before they become problems., • Employees and visitors consistently have a polished, welcoming office experience., • Events are well-organized, on-budget, and executed seamlessly., • Leadership can confidently hand off logistical and operational projects knowing they will be completed., • You become the person the team relies on to make things happen. Who You Are You’re someone who notices when the conference room is missing something, remembers that an executive has a flight immediately after a meeting, catches a scheduling conflict before anyone else does, and can turn a loose idea for an event into a fully executed experience. You’re comfortable doing both high-level coordination and unglamorous operational work. No task is too small when it needs to get done, and you take pride in making complicated things feel effortless for everyone else. Fresh graduates are welcomed to apply! This role is based in New York City and requires in-person attendance five days per week.

    ¡Incorporación inmediata!
    Sin experiencia
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