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Job DescriptionCompany Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth. Job Description Opportunity knocks at the Lakeshore Learning Store. Are you ready? You don’t need a background in education, but a desire to learn is essential! As one of our store managers, you get to develop a first-class team, implement plans to maximize store sales, and provide our customers with an unforgettable retail experience—all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward. Providing great customer service isn’t just a goal—it’s the essence of who we are. Our energetic and friendly approach to exceeding each customer’s expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit. Lakeshore Learning Store managers have a knack for leading by example. In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate. Responsibilities Building Talent • Support the recruitment and development of the sales team, • Support the training and development of new sales associates, • Provide ongoing coaching and feedback to team members, • Surpass expectations regarding customer service and empowers team to adhere to customer service protocols, • Seek and communicate customer feedback regarding school and home use of products, • Build a unique and lasting relationship with customers, • Train staff on new products and promotions, • Assist in inventory management and stock control, • Help with cash handling and reconciliation processes, • Operate as keyholder with responsibility to support opening/closing of store and cash registers, • Assist in employee scheduling and payroll approvals to support optimal staffing, • Support sales initiatives, promotional activities, and the retail store’s outreach programs to raise awareness and foster relationships that support Lakeshore’s goals Qualifications Essential Skills and Attributes • Passion for providing excellent customer service, • Positive and proactive approach to management and working as a team, • Excellent communication and training skills, • Exceptional time management and organizational skills, • Ability to demonstrate company standards and reinforce them with the entire team, • Strong desire to recognize and reward achievements—big and small, • Capacity to give regular and clear feedback to team, • Ability to provide and receive constructive criticism, • 1-year related retail management experience, • Ability to work a flexible schedule, including nights and weekends, • Knowledge of retail POS systems, • Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives Additional Information Benefits Package – and here’s our end of the bargain! • Competitive compensation, • 401(k) retirement plan, • Generous employee discount We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. To learn more about Lakeshore, visit Equal Employment Opportunity Policy People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose. To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees. Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRL2

Job DescriptionCompany Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You’ll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements -Schedule will vary weekly but should expect to work at least 12-16 hours per week. -Required availability on Saturdays and Sundays as well as certain holidays. -In addition, during peak timeframes, hours will increase to support the needs of the business.Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You’ll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer

Job Description Champion Installs | Full-Time | Nationwide Travel Are you a retail pro who knows how to build fixtures, read a planogram, and lead a team? Champion Installs is looking for experienced Field Supervisors to lead store setup projects across the U.S. If you’ve worked retail, managed teams, and take pride in getting the job done right — we want to hear from you. What You’ll Do: * Lead teams during new store builds, remodels, and relocations * Read and execute planograms and schematics accurately * Assemble shelving, gondolas, and store fixtures * Merchandise product to visual standards * Communicate clearly with team members, clients, and leadership * Solve problems on-site and keep projects on track * Ensure a safe, clean, and positive work environment What You Bring: * 2+ years of retail/merchandising/fixture install experience * 2+ years of team leadership or supervisory experience * Ability to read and execute planograms * Strong written and verbal communication * Positive attitude and attention to detail * Able to lift up to 50 lbs, stand for long periods, and travel extensively * Valid driver's license and ability to rent a car Perks & Benefits: * Competitive pay based on experience * All travel expenses paid (flights, hotel, mileage) * Paid travel time at your full hourly rate * Per diem for meals * Bi-weekly pay + PayActiv access * PPE provided or reimbursed * Medical, Dental, Vision benefits offered after 90 days * Annual merit increases * Veterans encouraged to apply About Us: Champion Installs is a national leader in retail merchandising and fixture installation. Our teams are known for delivering Unrivaled Results — on time, on spec, and with pride. If you're ready to travel, lead, and make an impact, join the team that builds retail from the ground up. Company DescriptionAt Champion Store Fixture Installs, our job is to make your New Store Set-Up, Remodel or Roll-Out as smooth as possible. Our teams of experienced Store Fixture Installers and Merchandisers travel nationwide. Choose Champion for your complete One-Stop shop for Store Fixture Installation and Chain-Wide Merchandising Projects. With over 200 W-2 Champions on staff we are large enough to handle your needs, yet small enough to care. Gondola, Pallet racking, Mobile Aisle Systems, Millwork, Seismic Anchoring, Decor Packages, Schematics, Planograms, Modulars, Open Store Remodels are all in our arsenal.At Champion Store Fixture Installs, our job is to make your New Store Set-Up, Remodel or Roll-Out as smooth as possible.\r\n\r\nOur teams of experienced Store Fixture Installers and Merchandisers travel nationwide. Choose Champion for your complete One-Stop shop for Store Fixture Installation and Chain-Wide Merchandising Projects.\r\n\r\nWith over 200 W-2 Champions on staff we are large enough to handle your needs, yet small enough to care.\r\n\r\nGondola, Pallet racking, Mobile Aisle Systems, Millwork, Seismic Anchoring, Decor Packages, Schematics, Planograms, Modulars, Open Store Remodels are all in our arsenal.

Job DescriptionCompany Description Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at . Job Description Vestcom is the industry leader in technology-driven shelf-edge solutions for Retailers and CPGs. Our data-integrated media solutions drive sales and loyalty, engaging shoppers where it matters most – the point of decision. Our patented innovation has been trusted by top retailers for more than 30 years to drive productivity and profitable growth. For our growing team of over 1000 employees, Vestcom offers the stability of an established company with the entrepreneurial spirit and fast-paced environment of a start-up. This role will be 1st shift, 8:00 am - 4:30 pm - Monday/Thursday off. Vestcom’s core values are at the heart of our organization, representing our fundamental beliefs and serving as our guiding light in for how we conduct business and interact with each other. Vestcom is a standalone business unit of Avery Dennison, a Fortune 500 leader in materials science and packaging materials. Learn more at . ► Key Areas of Responsibility * Operates the label machines properly and efficiently in order to meet production deadlines according to the daily job schedule. * Minimize waste or misuse of raw materials. * Communicates label production issues with the Production Supervisor and/or Facility Manager * Performs distribution functions as needed. * Keeps accurate log of raw materials used in the production of labels. Logs date and ID number of cartons of product to maintain a FIFO inventory and to identify any QC problems with raw materials. * Uses ERP system to log time and materials for each job. * Responsible for maintenance of all dies. * Maintains a clean, organized, and safe work area, uses required PPE, and follows all safety rules and procedures. * May be required to work overtime or on another shift as needed. * Other duties as assigned by management. * Regular attendance is an essential function of this position. * Compliance with applicable Company policies concerning maintaining a drug free workplace is required. * Compliance with all Company policies is required including all safety policies and procedures. Physical Demands * Stands 2/3 to full time on the shift daily. * Uses hands and fingers to handle, and feel 1/3 to 2/3 of the shift daily. * Reaches with hands and arms 1/3 to 2/3 of the shift daily. * Lifts 50 pounds 1/3 to 2/3 of the shift daily. * Requires close vision (clear vision at 20-inches or less). * Color vision (ability to identify and distinguish colors). Qualifications Additional Requirements * High school diploma or general education degree (GED). * Must have one to two years related experience and/or training. * Must have strong mechanical skills to analyze and operate label machine equipment. * Ability to embody and reflect Vestcom’s core values: ► Supervisory Responsibilities None. ► Management Disclaimer Vestcom’s Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. Additional Information All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or to discuss reasonable accommodations.

Job DescriptionCompany Description Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at . Job Description This role is on 3rd Shift, 12AM-8AM, Tuesday through Sunday ► Key Areas of Responsibility * Operates the label machines properly and efficiently in order to meet production deadlines according to the daily job schedule. * Minimize waste or misuse of raw materials. * Communicates label production issues with the Production Supervisor and/or Facility Manager * Performs distribution functions as needed. * Keeps accurate log of raw materials used in the production of labels. Logs date and ID number of cartons of product to maintain a FIFO inventory and to identify any QC problems with raw materials. * Uses ERP system to log time and materials for each job. * Responsible for maintenance of all dies. * Maintains a clean, organized, and safe work area, uses required PPE, and follows all safety rules and procedures. * May be required to work overtime or on another shift as needed. * Other duties as assigned by management. * Regular attendance is an essential function of this position. * Compliance with applicable Company policies concerning maintaining a drug free workplace is required. * Compliance with all Company policies is required including all safety policies and procedures. Physical Demands * Stands 2/3 to full time on the shift daily. * Uses hands and fingers to handle, and feel 1/3 to 2/3 of the shift daily. * Reaches with hands and arms 1/3 to 2/3 of the shift daily. * Lifts 50 pounds 1/3 to 2/3 of the shift daily. * Requires close vision (clear vision at 20-inches or less). * Color vision (ability to identify and distinguish colors). Qualifications ► Additional Requirements * High school diploma or general education degree (GED). * Must have one to two years related experience and/or training. * Must have strong mechanical skills to analyze and operate label machine equipment. * Ability to embody and reflect Vestcom’s core values: ► Supervisory Responsibilities None. ► Management Disclaimer Vestcom’s Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. Additional Information All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or to discuss reasonable accommodations. #HP

Job Description Do you have the need for speed? Do you thrive in a fast paced, energetic work environment that focuses on serving our customers? If so, K1 Speed is the place for you. As the nation’s indoor electric karting leader and innovator for over the past decade, K1 Speed does not compromise on the quality and value of the product we offer. Through our industrial go-karts and excellent staff, our passion is to show the world how fun karting can actually be. As a Shift Supervisor,you will train staff on being the best they can be. You love working with a team and being a leader. Is this you? Duties and Responsibilities: Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits Customer interaction and auditing of customer experience including but not limited to event execution Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively Ensuring that track personnel run races safely and efficiently Ensuring that mechanic personnel maintain our karts in peak working condition Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service Ordering and purchasing operation supplies, concessions, and retail merchandise Performing operational paperwork duties including safety, payroll, facility Contributing to schedules and employee communications Corresponding with and providing regular reports to Management Maintaining the effective operational feasibility of the center Maintaining the highest standard of facility appearance including storage areas and the parking lot Coordinate with your Manager and Regional Manager to ensure that all facility maintenance is performed quickly Weekends required Potential to earn tips/commission Job Requirements: Must be at least 18 years of age Must be able to safely lift/push/pull heavy objects on an ongoing basis. 2+ years of supervisory experience preferred, in the following fields: Restaurant, Entertainment, Hospitality, Bowling Alleys, Amusement Parks, Miniature Golf Great customer service skills-Must be able to work weekends and evenings Background Check is required prior to employment Provide proof of identity and eligibility to work in the United States Benefits for Full Time Employees Only: Medical, dental and vision benefits. Paid vacation and sick time

Job Description The Warehouse Supervisor will be responsible for a team of full-time and temporary staff that perform the functions of pick, pack, audit, ship and other tasks associated with supporting warehouse operations and customer order fulfillment. Essential Functions: • Manage facility operation and personnel of a regional warehouse, overseeing daily order processing transactions, order picking, packing, shipping, kitting, light production, safety, and general operations management, • Motivate, supervise, train, and evaluate warehouse personnel in the performance of their duties. Ensure proper staff levels to perform assigned tasks, meeting company metrics and goals, • Act as the primary point of contact for inquiries from Customer Service team regarding order processing status, • Responsible for reverse logistics including the processing of customer product returns, • Develop and drive projects to improve warehouse efficiency, organization and safety, • Maintain a clean and safe working environment, • Bachelor’s degree in business, supply chain, logistics/ distribution or related field or equivalent combination of education and experience, • Minimum of 5 years of relevant work experience, • Minimum 3 years acting in a supervisory role in a similar work environment, • Capable of working with individuals at all levels of an organization, • MS Office skills required, • Experience with AS400 a plus, • Must be highly organized and pay strong attention to detail, • Independent and resourceful, • Excellent communication skills, both verbal and written, • Ability to work under pressure, multi-task and meet deadlines InVue Security Products, Inc is an Equal Opportunity employer. Federal law prohibits employers from discriminating against any applicant for employment because of applicant’s race, sex, color, religion, national origin, age, or disability. InVue Security Products, Inc. is fully committed to complying with Federal law and will not discriminate against any applicant for employment. Company DescriptionSince 1972 InVue has built its leadership position developing innovative products most recently for retail security protecting mobile electronics devices that are on display in over 70 countries. InVue’s Brand DNA combines best-in-class security, design, quality and usability to help retailers, businesses and brands create the best possible user experience, save money and increase sales. This unique track record and global growth has been accomplished by hiring great people, aggressively investing profits back into the business and having the courage to disrupt our business even when things were going well. Together with ASSA ABLOY, a global leader in over 70 countries, you can expand your career and explore opportunities worldwide. Experience the strength of a global giant while thriving in a fast-paced, innovative environment.Since 1972 InVue has built its leadership position developing innovative products most recently for retail security protecting mobile electronics devices that are on display in over 70 countries. InVue’s Brand DNA combines best-in-class security, design, quality and usability to help retailers, businesses and brands create the best possible user experience, save money and increase sales. This unique track record and global growth has been accomplished by hiring great people, aggressively investing profits back into the business and having the courage to disrupt our business even when things were going well. Together with ASSA ABLOY, a global leader in over 70 countries, you can expand your career and explore opportunities worldwide. Experience the strength of a global giant while thriving in a fast-paced, innovative environment.

Job Description A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members. Assist the store manager in realizing or exceeding determined sales plans and target metric objectives Ensure consistent execution of company’s marketing and visual presentation Set up advertising displays and arrange merchandise on counter or tables to promote sales Train staff on how to drive sales through consistent development of product knowledge and customer service standards Ensure compliance to policies and procedures and report concerns to senior management Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork Required Qualifications: • 2 years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred), • Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role, • Excellent leadership skills and the ability to work with teams, • Good communication and interpersonal skills towards customers, staff members and store managers, • Open availability (Opening and/or closing shifts, weekends, Holiday seasons), • Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits, • Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance, • Ability to lift heavy merchandise, walk and stand for long hours

Job Description SUMMARY STATEMENT Under limited supervision, the General Manager manages all activities occurring at the site, including safety, customer service, swim instruction, front desk, childcare, snack bar, facilities management, scheduling, and pool maintenance. The General Manager is responsible for building the HFSS culture at their location and mentoring Site Supervisors, developing team cohesiveness and confidence. The GM ensures all Site Supervisors and employees foster a welcoming environment, creating a dynamic swim experience for each swimmer. They form outstanding, long-term positive relationships between Hubbard and its staff, vendors, customers, and the community. The GM swiftly and effectively solves problems with courtesy, tact, and sound judgment. This position requires leadership, organization, progressive decision-making, and personal responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES This is a generalized job description. It defines the general character and scope of responsibilities. It is not intended to describe and does not necessarily list every duty for a given position. • Perform duties in a manner that exemplifies HFSS’s Core Values – Everyone is Family, Do Small Things With Great Love, Whatever It Takes, and Embrace Learning. Display those qualities in daily life and teach staff how to display those qualities in their lives., • Oversee operation of the HFSS location, ensuring a safe and properly maintained environment both inside and outside the pool area, including the pump room and outside the building., • Supervise location employees, including their work allocation, training, and problem resolution; evaluate performance and make recommendations for personnel actions; motivate employees to achieve peak productivity and performance., • Demonstrate commitment to customers and staff through professional presentation, initiative, enthusiasm, personal attention, follow-through, detail orientation, and flexibility., • Have comprehensive knowledge and understanding of HFSS Core Values, programs, systems, skills, progress reports, lesson techniques, regulations, and procedures., • Greet swimmers, parents, and staff warmly; develop positive relationships to create raving fans and loyalty., • Continuously educate customers and staff on company information, including new and existing programs and policies., • Swiftly and effectively resolve problems or disputes involving customers, employees, and/or vendors by clarifying issues, researching answers, and/or alternative solutions; implement solutions in a timely manner with good results; refer unresolved problems to the Director of Operations., • Be available for assistance & support, helping solve & confirm all follow-up was done to ensure Hubbard standards were met in working with staff, customers, or facilities., • Take overall responsibility for the health and safety of staff and swimmers, including knowledge of all emergency action plans., • Oversee operation of the lobby, retail area, snack bar, pool, pool deck, equipment/pump rooms, staff room, and showers ensuring facilities are clean, organized, free of litter, and safe., • Ensure arrangements are made for broken or unsafe equipment or facility repairs., • Confirm location has adequate swim equipment, retail, ribbons, bracelets, and office supplies., • Have comprehensive understanding of all customer service software; manage classes and family accounts effectively and assist HFSS team members., • Develop class and staff schedules; work with Personnel Manager when new hires are needed & current staff departs., • Oversee staff training, ensuring training schedules are followed and training review sheets are completed. Personally assist in training of Site Supervisors and Deck Supervisors., • Oversee staff schedules on each shift ensuring adequate breaks, subs, and Little Snapper classes., • Create, input, and manage staffing schedules, including change of seasons, replacements, and subbing, ensuring all shifts are staffed with at least one CPR/AED, lifesaving/guard certified., • Review and manage staff wages, including reviewing time clock reports per pay period, approving overtime., • Review pay scale and staff performance; initiate conversation with HFSS Systems regarding staff wages., • Review weekly enrollment reports as well as monthly P&L and Direct Debit reports., • Coordinate community events and outreach programs to promote HFSS., • Approve donations to local charities, events, and schools., • Hold permanent shifts in the water, on deck, or as Site Supervisor., • Perform miscellaneous job-related duties necessary for the specific location, including but not limited to teaching swim lessons., • Learn continuously and move steadily toward ‘expert status’ in specific job duties., • Lead in a manner that ensures a second person is capable of stepping into your position at a moment’s notice., • Be aware at all times that you are a “role model” to all customers, swimmers, and staff., • Adhere to all HFSS policies and procedures and provide feedback on their soundness and effectiveness., • Ensure all HFSS staff maintain a high level of customer service and follow all company policies and procedures., • Accurately document any noteworthy staff interactions, formal & informal, in a timely manner., • Meet weekly with Site Supervisors and the company operations team., • Communicate weekly with Pump Room Operations Manager to review pool chemistry and log sheets ensuring standards are followed., • Create and maintain a relationship with Site Supervisors that fosters teamwork, enthusiasm, and exemplifies the HFSS Core Values., • Communicate and mentor Site Supervisors regarding any issues or concerns related to class management, time clock reports, retail, and employee training. Ensure Site Managers are participating in the Mentoring Program., • Read and respond accordingly to daily site notes in a timely manner; follow up on any issues or concerns. Warmth and Humor: The ability to draw customers in from first contact and make them feel like they WANT to become a part of the Hubbard Family. The ability to make customers and staff laugh and feel welcome. Demonstrate a passion for excellence. * Communication: The ability to communicate clearly and professionally both verbally and in writing. Professionally and patiently handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly. * Verbal Communication: The ability to quickly assess the needs and communication style of the customer/child and speak to them in their "language." The ability to make every customer believe they are the most important customer Hubbard has and that their issue or concern is of utmost importance. * Written Communication: The ability to convey warmth and tone through the written word. The ability to accurately and precisely convey the message the customer needs to hear/see so there is no misunderstanding about what happens next. Responds to customer inquiries by understanding the nature of the inquiry; reviewing previous inquiries and responses; gathering and researching information. Responds with an answer or forwards to the appropriate manager. An expert ability to write with proper grammar and correct spelling. * Problem Solving: The ability to look beyond the obvious and investigate to determine what things at a micro level need to be addressed, fixed, changed, or enhanced. This includes analyzing information and quickly drawing reasonable conclusions and finding solutions to resolve the basic problems with ease and with minimal guidance from management. Continuously evaluate and identify opportunities to drive system improvements and recommend changes to existing methods and systems to increase the accuracy, efficiency, and responsiveness that positively impact the customer’s/child’s experience. * Accountability: The ability to accept responsibility for what is yours, whether it is a heroic win or a mistake. The determination to find solutions rather than pointing blame at others. The ability to accept constructive feedback for improvement and positive feedback for recognition. Handles issues in the best interest of both the customer and the company. * Results Focused: The eagerness and drive to get things done without frequent reminders. Initiative. Able to establish priorities, organize resources, and get things done. * Detail Oriented: The ability to achieve a high level of accuracy with regard to parent and staff communication, mentoring and management, daily swim operations including safety, and processing requests via our management software program. Ensures each swimmer achieves level goals in a timely manner. All this with the ability to perform a variety of tasks simultaneously. * High Integrity: The desire to act morally, ethically, and honestly especially when no one else is looking. Exhibit high character always, both in good and hard/stressful times. Conduct yourself in a manner in which supervisors and coworkers can depend upon your word. * Leadership: More than a title, it’s a privilege and therefore a burden of the highest responsibility. To serve something greater than yourself; be part of the team. Recognizing qualities in others and bringing out the best in them. Promoting and training others for advancement at HFSS. Fostering a cooperative work environment. Think big, act bigger, and truly care for those whom you serve. Make life more enjoyable by helping supervisors and peers fulfill their responsibilities and generally make their jobs more rewarding and enjoyable. * Prepares for customer inquiries By studying products, services, and customer service processes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, stoop, and crouch. The employee is also frequently required to use their hands to feel, reach, and type. On occasion, the employee may be required to swim and demonstrate teaching skills. Additionally, the employee may occasionally lift and/or move equipment or a small or average-sized child weighing up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. The employee will also be responsible for helping to maintain pool chemistry and equipment, which may involve testing pool chemicals, monitoring pumps, motors, gauges, and chemical monitoring systems, managing chlorine manufacturing systems, or other equipment related to water quality. These responsibilities may also include cleaning and vacuuming the pool. ENVIRONMENTAL CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The environment includes normal office working conditions. The noise level in the work environment is moderate. The environment also involves working in and around the pool which has a warm and humid atmosphere and which requires following specified safety precautions.