Littlefield Express Store Manager- Batesville
22 days ago
Batesville
Job Description Full Time Store Manager- Batesville We are seeking a reliable and customer-oriented individual to join our team as Store Manager. The ideal candidate will have excellent communication skills, attention to detail, and a friendly demeanor. As a Store Manger, you will play a crucial role in providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized store and checkout area. You will also be responsible for creating and maintaining a well-functioning, highly effective store team. Duties and responsibilities: • Greet customers in a friendly and professional manner., • Efficiently and accurately process customer transactions, including cash, credit, and debit payments., • Ensure that the correct prices and discounts are applied to each item., • Provide information about products, promotions, and store policies to customers., • Handle customer inquiries and resolve any issues or concerns in a prompt and courteous manner., • Maintain a clean and organized checkout area, including replenishing bags, receipt paper, and other supplies., • Monitor and report any discrepancies or suspicious activities at the checkout., • Collaborate with other team members to ensure the smooth and efficient operation of the store., • Follow all safety and security procedures to protect customers, employees, and company assets., • Restocking shelves, coolers, and displays and maintaining a neat and visually appealing store environment., • General cleaning of the store to include service areas, restrooms, sales floor, food prep area, and parking lot., • High school diploma or equivalent preferred., • Previous experience in a cashier or customer service role is preferred., • Mathematical skills and attention to detail., • Excellent communication and interpersonal skills., • Ability to handle cash transactions accurately and efficiently., • Basic computer skills and familiarity with point-of-sale systems., • Positive attitude and a willingness to assist customers., • Ability to stand for extended periods and lift/move objects up to 25+/- pounds., • Flexibility to work evenings, weekends, and holidays as needed., • Supervision and Leadership:, • Provide guidance, support, and leadership to deli or cashier team members., • Oversee daily operations and ensure team members adhere to company policies and procedures., • Develop and implement an efficient employee schedule to ensure the operations of the store are first priority., • Training and Development:, • Conduct training sessions for new team members, ensuring they are familiar with deli or cashier procedures., • Provide ongoing coaching to enhance team members' skills and performance., • Foster a positive and collaborative work environment., • Inventory Management:, • Monitor and manage inventory levels for deli or cashier supplies., • Place orders and restock items as needed., • Conduct regular inventory checks to minimize shortages and waste., • Quality Control:, • Ensure the quality and freshness of deli products, conducting regular checks for adherence to recipes and presentation standards., • Monitor cashier transactions for accuracy and adherence to cash-handling policies., • Customer Service Excellence:, • Address escalated customer inquiries or concerns, providing solutions and ensuring customer satisfaction., • Lead by example in delivering exceptional customer service and fostering a positive customer experience., • Cash Management:, • Oversee cash handling procedures, including opening and closing registers, making change, and preparing deposits., • Conduct periodic cash audits to ensure accuracy and accountability., • Process end-of-day paperwork and report on a timely manner to the corporate office., • Communication:, • Communicate effectively with the Assistant Manager and team members, providing updates on tasks, goals, and changes in procedures., • Collaborate with the Assistant Manager to maintain seamless operations., • Respond to corporate, supervisory, and auditor emails in a timely manner.