Cemetery Sales Office Administrator
4 days ago
Jonesboro
Job DescriptionCOME BE PART OF A FAST GROWING, SUPPORTIVE TEAM WHERE YOU CAN MAKE A MEANINGFUL IMPACT! Join a compassionate and professional team with a fast growing company in a meaningful role supporting families during lifes most important moments. Were seeking an organized and empathetic office administrator to help manage the daily operations of our cemetery sales office. This position offers variety, purpose, and the opportunity to make a positive impact in people's lives. WE ARE HOSTING WALK-IN INTERVIEWS ON FRIDAY FROM 1PM-4PM AT JONESBORO MEMORIAL PARK (3910 Harrisburg Rd. Jonesboro, AR 72404 ~ (870)-932-6532) JOB DESCRIPTION Job Title: Cemetery Office Administrator Location: Green County Memorial Park/Jonesboro Memorial Park, Paragould & Jonesboro, Arkansas Job Type: Full-Time Reports To: Cemetery Sales Manager Job Overview: The Cemetery Office Administrator plays a key role in supporting our cemetery sales team and ensuring a compassionate experience for the families we serve. Youll handle day-to-day administrative duties, provide front-line customer service, and assist in maintaining records, schedules, and sales documentation. If youre highly organized, empathetic, and reliable, wed love to hear from you. KEY RESPONSIBILITIES Administrative & Office Support: • Answer phones, respond to inquiries, and greet families and visitors, • Prepare and maintain contracts, deeds, and legal paperwork, • Manage digital and physical records for property sales and arrangements, • Schedule appointments for families and sales team members, • Track burial plot inventory and memorial product availability, • Offer caring and professional support to families during difficult times, • Explain cemetery services, options, and pricing clearly and compassionately, • Coordinate with funeral homes, clergy, and cemetery staff for service arrangements, • Maintain confidentiality and professionalism in all interactionsSales & Marketing Support:, • Assist sales team with scheduling, paperwork, and follow-ups, • Maintain customer records and sales databases, • Help update brochures, pricing sheets, and promotional materials, • Support planning for cemetery tours and community outreach eventsOffice & Records Management:, • Maintain accurate cemetery mapping and plot records, • Ensure compliance with state and local regulations, • High school diploma or equivalent required, • Associates or bachelors degree preferred, • Minimum of 2 years in administrative, customer service, or sales support, • Experience in cemetery, funeral, or real estate fields is a plusSkills & Competencies:, • Excellent organization and multitasking abilities, • Strong communication and interpersonal skills, • Proficiency in Google Workspace products and/or other similar computer applications., • Familiarity with CRM software is helpful, • Ability to remain empathetic, calm, and discreetAdditional Requirements:, • Ability to work occasional evenings or weekends (rare, if ever), • Comfort working in a cemetery environment and with grieving familiesWork Environment & Benefits:, • Office setting within a cemetery location, • Interaction with customers, grounds crew, and sales team, • Benefits:, • Paid time off, • 401(k) matching, • Medical/Dental/Vision Insurance, • Company paid life insurance, • Additional life insurance for purchase, • Cancer/Hospital indemnity/Accident insurance, • Service Recognition Awards and bonusesCompensation, • Based on experience, • Compensation range: $12-$15/hour