Customer Service - Collector
7 days ago
Irvine
Job Description Unlock Your Potential with CPS: Now Hiring Enthusiastic Collectors! About Consumer Portfolio Services Inc.: CPS is more than just a leader in the sub-prime auto finance industry; we're a close-knit team driven by excellence, innovation, and a commitment to helping people. We offer a high-energy, supportive work environment where hard work and dedication are recognized and rewarded. At CPS, we’re all about opening doors for individuals and creating opportunities for career growth and success. If you’re ready to make an impact and develop your career, CPS is the place to be! About the Position: We’re seeking a Collector who’s ready to dive into a fast-paced role focused on asset protection, delinquent account management, and relationship-building with our customers. As a key player on our team, you’ll have the opportunity to connect with customers across phone, chat, email, and text messaging- providing them with clear, compassionate, and effective communication. Key Responsibilities: • Protect and recover assets by handling collections on delinquent accounts., • Prevent losses and control delinquent balances effectively., • Maintain consistent, professional communication with customers through various channels (phone, chat, email, and text), • Show initiative to continually learn, grow, and enhance your skills., • Strong written and verbal communication skills that create positive, productive customer experiences., • Ability to set priorities, meet deadlines and remain focused on desired results., • Resilience and determination to achieve results, even when faced with challenges., • A team-oriented mindset that thrives in a high-energy environment., • Has a strong work ethic, is dependable, and is always eager to learn., • Basic math and computer skills, with the ability to type 30+ words per minute., • Highschool diploma or equivalent experience., • Work-Life Balance- Enjoy a consistent schedule with no split shifts and no Sundays., • Supportive Culture- You’re not just an employee, you are part of an environment that values every individual. Consumer Portfolio Services, Inc. is committed to workforce diversity and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status. Employment is contingent upon a successful background check. This is a smoke-free workplace. For more information and a list of job openings, please visit: . Company DescriptionConsumer Portfolio Services, Inc. is an equal opportunity employer that is committed to workforce diversity. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis or characteristics protected by law. This job advertisement does not list all the duties of the job; it is merely a summary and other duties may be assigned. Please be advised this job advertisement is not a contract for employment. If you are hired, your employment will be at-will. Your employment and compensation can be terminated without cause or notice, for any reason, at any time, at the option of either the Company or you. Also, no management representative of the Company, except the President, has any authority to enter into any agreement contrary to that of at- will employment. We are a nationwide Auto Finance Company. Check our website at and apply!Consumer Portfolio Services, Inc. is an equal opportunity employer that is committed to workforce diversity. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis or characteristics protected by law.\r\n\r\nThis job advertisement does not list all the duties of the job; it is merely a summary and other duties may be assigned.\r\n\r\nPlease be advised this job advertisement is not a contract for employment. If you are hired, your employment will be at-will. Your employment and compensation can be terminated without cause or notice, for any reason, at any time, at the option of either the Company or you. Also, no management representative of the Company, except the President, has any authority to enter into any agreement contrary to that of at- will employment.\r\n\r\nWe are a nationwide Auto Finance Company. Check our website at and apply!