PRODUCTION LEAD - TRAVEL CREW
5 days ago
Austin
Job DescriptionDescription: The Production Associate Lead for the Travel Crew is a full-time lead role responsible for executing high-quality event installations and strikes across the United States. This position combines hands-on production work, team leadership, logistics coordination, and customer-facing service. This role is ideal for individuals who thrive in a fast-paced, physically active environment and enjoy travel, teamwork, and building large-scale events from the ground up. Workdays can be long and schedules may vary week-to-week based on event demands, but the work is highly rewarding and critical to delivering exceptional client experiences. Benefits • 401(k) Safe Harbor with 5% employer match, • Medical, dental, vision, life/disability insurance offerings, • PTO and Holiday Pay, • Employee Referral Bonus Program, • Overtime opportunities, • Travel opportunities across the U.S., • Per diem and/or travel accommodations (if applicable) Primary Responsibilities Event Execution & Production • Lead and actively participate in the set-up and strike of events, including tents and other party rental items, • Ensure all installations meet company quality standards, safety guidelines, and client expectations, • Travel extensively to event sites nationwide (multi-day and multi-week trips required), • Coordinate and execute efficient load-ins and load-outs, • Ensure proper packing, inventory handling, and transportation of equipment, • Lead, direct, and support a crew of production associates on-site, • Delegate tasks effectively while maintaining productivity and morale, • Train and mentor team members on proper installation techniques, safety, and company procedures, • Serve as an on-site representative of the company, • Communicate professionally with clients, vendors, and venue staff, • High school diploma or GED required, • Prior experience in event production, construction, logistics, or a related field preferred, • Previous leadership or crew lead experience strongly preferred Skills & Abilities • Strong leadership and team management skills in high-pressure environments, • Ability to manage multiple priorities and adapt to changing jobsite conditions, • Excellent problem-solving and decision-making skills, • Strong communication and customer service abilities, • Basic computer skills (Microsoft Word, Excel, Outlook, and internal systems), • Ability to perform basic math and measurements (critical for tenting/layout work) Physical Requirements • Ability to lift and carry 62+ lbs repeatedly, • Ability to stand, walk, bend, and work for extended periods, • Comfortable working at heights (ladders, lifts) and in outdoor environments, • Ability to work in varying weather conditions (heat, cold, wind, rain) Certifications & Requirements • OSHA-10 or OSHA-30 certification (preferred or willingness to obtain), • Forklift, scissor lift, or boom lift certification (preferred), • Must be authorized to work in the U.S. Safety Expectations • Adhere to all company safety policies and procedures, • Proper use of Personal Protective Equipment (PPE) including: Hard hats, safety vests, gloves, and steel-toe boots, • Follow safe practices for tent installation, rigging, and equipment handling, • Promote a safety-first culture among crew members Work Environment & Schedule • Full-time position with variable hours (30–50+ per week) depending on event schedule, • Frequent travel required, including nights, weekends, and holidays, • Workdays may be long and physically demanding, • Work performed both indoors and outdoors at event venues nationwide What Success Looks Like in This Role • Events are executed safely, on time, and to high quality standards, • Crew members are productive, engaged, and well-led, • Clients and partners have a positive, professional experience, • Equipment is handled properly and logistics run smoothly, • Challenges are resolved quickly with a solutions-oriented mindset Ideal Candidate Profile • Hands-on leader who leads by example, • Comfortable with travel and non-traditional schedules, • Calm under pressure and highly adaptable, • Strong work ethic with a team-first mentality, • Takes pride in building memorable event experiences