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  • Compliance Associate (Bilingual Chinese)
    Compliance Associate (Bilingual Chinese)
    2 days ago
    $22–$25 hourly
    Full-time
    Flushing, Queens

    COMPANY OVERVIEW TEAM NY coordinates the delivery of home care services to Chinese-American patients in New York City and Long Island through a network of three Licensed Home Care Service Agencies (LHCSAs): ABI Healthcare, ATD Home Health Agency, and Life Improvement Homecare. TEAM NY is the largest and longest-standing company in this space! We are looking for mission-driven contributors who want to be part of something that matters. ROLE SUMMARY The Compliance Associate supports the Compliance Department with audits, investigations, documentation review, tracking, and follow-up. This role also assists with aide supervision activities, including telephone supervision, coordination of part-time supervisors, and occasional in-home supervision. WHAT YOU’LL DO • Assist with compliance investigations, audits, documentation review, and corrective action follow-up., • Maintain compliance files, trackers, reports, meeting notes, and supporting records., • Review documentation for completeness and follow up on missing or inaccurate information., • Conduct aide telephone supervision and document results accurately., • Follow up on missed calls, incomplete supervision, and unresolved issues., • Coordinate and track assignments for part-time supervisors., • Assist with in-home supervision visits when needed., • Communicate professionally with patients, aides, families, and internal teams., • Escalate compliance concerns, patient issues, aide issues, or documentation problems., • Maintain confidentiality and perform other assigned compliance duties. WHAT YOU’LL BRING • At least one year of home care experience is required., • High school diploma required; bachelor’s degree preferred., • Prior experience in compliance, auditing, healthcare, home care, coordination, or administrative support preferred., • Strong communication, organization, documentation, and follow-up skills., • Detail-oriented and able to manage multiple priorities., • Proficient in Microsoft Office., • Mandarin and English required; Cantonese pref WHY JOIN TEAM NY • Growth: Be at New York’s fastest growing agency and part of a National Network., • Impact: Help seniors receive reliable, consistent care in their homes., • Community: Work with a close-knit team that values empathy, respect, dignity, and friendship. Pay: $20.00 - $24.00 per hour Benefits: • 401(k), • Health insurance, • Paid time off Language: • Chinese (Required) Ability to Commute: • Flushing, NY 11354 (Required) Work Location: In person

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