Senior customer success manager jobs in Hoboken, New Jersey - Page 7Create job alerts

Job DescriptionSalary: The Client Success Manager is a senior leadership position responsible for managing high-value client portfolios. Youll own executive relationships, ensure the success of strategic accounts, and build scalable processes that elevate the client experience. This role combines strategic thinking, operational leadership, and client relationship mastery. Youll work cross-functionally with Sales, Product, Operations, and Marketing to turn insights into action, solve complex problems, and make PX an indispensable partner to our clients. Key Responsibilities • Co-manage a portfolio of enterprise and strategic accounts, ensuring value delivery, retention, and growth, • Build and implement scalable processes for onboarding, adoption, QBRs, renewals, and expansion, • Act as the senior point of escalation for client concerns, resolving issues quickly and strategically, • Develop quarterly and annual account plans that identify key growth opportunities across client portfolios, • Collaborate with Sales and Product to align client objectives with PX platform capabilities and upcoming innovations, • Work with leadership to forecast client growth, manage churn risk, and identify upsell opportunities, • Champion a client-first culture and build strategies for deepening client engagement and loyalty, • Create training materials and mentoring programs to elevate the CS teams performance, • Represent PX externally as a trusted strategic advisor to our highest-value customers What You Bring • 5+ years of experience in Client Success, Account Management, or Customer Experience (Lead Generation is a Plus), • Track record of delivering growth on accounts managed, • Familiarity with MarTech, AdTech, SaaS, or platform-based customer acquisition models, • Strong understanding of metrics such as NRR, churn, health scores, and customer LTV, • Expertise with tools like Jira, HubSpot CRM, Trello, or similar platforms, • Exceptional deck preparation, communication, and presentation skillsyou can influence both clients and internal stakeholders, • Bachelors degree required; MBA or equivalent strategic/operational training is a plus Why PX? We take pride in fostering a culture of respect, trust, transparency, and accountability among our colleagues and business partners. Through our proactive and agile approach, we are constantly working on anticipating potential success blockers and innovating our technology. • Opportunities for career growth and development., • A dynamic and innovative work environment., • Collaboration with a talented and passionate team., • Contribution to the growth of a leading tech company in the lead generation industry. Location: St. Louis, Missouri

Job DescriptionWhy You Should Join the E3 Team When you join the E3 team, you will be working on some of the most important energy issues with some of the top minds in the electricity industry. We help shape energy and climate policy, play vital roles in regulatory proceedings, advise executives, and inform investment and planning selections. At E3, you will be challenged and inspired. Who We Are Founded in 1989, Energy + Environmental Economics (E3) is a fast-growing energy consulting firm that helps utilities, regulators, policy makers, developers, and investors make the most educated strategic decisions possible as they implement new public policies, deploy and develop new technologies, and address customers’ shifting expectations. We have offices in San Francisco, New York City, Boston, Denver, and Calgary. Because E3 works with customers from all sectors of the electricity industry, we provide a 360-degree knowledge of markets, planning, policy, regulation, and environmental factors. Just as important, we are driven to deliver clear, unbiased evaluations that help customers make informed decisions. E3 works on high-profile, high-impact projects in jurisdictions that spearhead the implementation of clean energy policy. In California, Hawaii, and New York, we are advising state agencies and regulators about how to implement clean energy policies with an emphasis on customer incentives and markets. E3 is also expanding its international presence with recent projects in Europe, China, India, and Africa. About You Our Associate Directors and Directors take on a pivotal role to help manage, shape, and continue to develop an E3 Practice Area. In this position, you will help to drive the continued growth of E3's business through strategic project and thought leadership, developing our next generation of leaders, and further advancing our reputation for best-in-class solutions to our broad base of clients. You bring curiosity, thrive in a rigorous and quantitative solution-finding environment, take a collaborative approach to project work, are comfortable coaching and providing feedback to others, and are practiced at working closely with clients and stakeholders while supporting the execution of our business and mission. We seek those that are inquisitive and look at all sides of an issue to make informed recommendations with confidence and clarity. You pride yourself in your technical aptitude and deep subject matter expertise. You bring a strong attention to detail and your project management and leadership techniques help you independently create and actualize work plans that are efficient while delivering an elevated level of guidance to serve our customers. We are also open to hiring new Directors and that have additional years of experience and demonstrated ability to support significant business development upon hiring. The Role This is a unique opportunity for a senior professional looking to further their career with an equity stake in a company that leads the field in energy consulting. As an Associate Director, you will spearhead client-facing interactions and play a leadership role in identifying the approach and methods for medium-to-large sized projects. Our Associate Directors direct workstreams within projects and contribute heavily to written reports and papers. They also regularly deliver findings and summaries to customers, making presentations and replying to questions. Duties will grow to include more elaborate investigative tasks, overseeing the management of existing tools, and leading efforts on proposal writing. Work Environment E3 has adopted a hybrid and flexible work environment that adapts to changing needs of projects and safety requirements. Because E3 thrives in a strong collaborative office-based working environment, we encourage our E3 employees to work from the office at least 2-3 days per week, usually including Tuesdays and Thursdays. Must be able to work for extended hours in front of a computer screen and conduct meetings on the telephone and virtually. Role DetailsHours: Full TimeTravel: Occasional (up to 10%) to client sites as needed, typically through the United State and/or CanadaOffice Location: E3 Office (San Francisco, New York, Boston, Denver, or Calgary, AB); Remote may be considered. Responsibilities • Lead the delivery of customer work through modeling, developing presentations, writing and preparing entire subsections of reports and papers, and owning customer requests, • Conduct independent research using your ingenuity and curiosity to make reasonable assumptions and produce appropriate solutions, at times with incomplete information, • Fulfill end-to-end project obligations, • Deliver presentations to customers and reply to questions, • Develop aptitude in using a flagship modeling tool, gathering relevant data, and vetting results, • Oversee or assist in management of existing tools as needed, • Oversee or implement major revisions to toolkits, • Apply core QA/QC best practices, • Lead proposal writing on small/medium projects, • Translate results of research and evaluations into clear visual representations, • Head the creation or editing of spreadsheets to be "client-ready,” including developing tools for customer solutions, • Proactively track actual performance of own work performed against the established plan, with ongoing communication with the Director or Manager, • Track and manage actual performance of project teams against the established plan, with ongoing communication to project team members, • Capture project learnings and repeatable products and work samples for future use according to knowledge management processes, • Assist with internal initiatives as needed Requirements, • 7+ years of relevant experience (e.g. at a consulting firm, at a utility or on a public utilities commission), • Deep subject matter expertise in one or more of our three practice areas: 1) Climate Pathways and Electrification, 2) Integrated System Planning, or 3) Asset Valuation, Transmission and Markets, • Ability to leverage existing and develop new client relationships to generate new business, • Significant familiarity with the electricity industry landscape including state and federal regulations, business models, financial fundamentals, and rate development, • Passionate about the transition to a low-carbon economy, • Demonstrated success guiding ideas, people, and projects, • High fluency in Microsoft Excel and PowerPoint; quantitative modeling methods and/or programming knowledge and experience are also valued Things that Set you Apart, • You bring deep subject matter expertise specifically in energy, economics or finance, and climate change issues, • You have significant project management and leadership experience in a technical or analytical environment, • You have extensive experience coordinating with customers on a regular basis, • You believe it is essential to achieve a transition to a low-carbon economy and love thinking about the future of energy, • You work collaboratively and help each member of your team to do their finest work, aware that each brings different experiences, techniques, and qualifications to the table, • You enjoy translating technical concepts to a broader audience

Job DescriptionWho you are You’re a strategic, customer-facing leader who thrives in complex, technical environments and enjoys building long-term partnerships with enterprise customers. You’re comfortable learning new technologies quickly and can confidently navigate conversations with engineers, operators, and executives alike. You enjoy owning outcomes. You like having full responsibility for your book of business and take pride in helping customers achieve real operational and business impact from the products they adopt. You’re equally comfortable discussing high-level strategy with leadership as you are digging into technical workflows with engineering teams. You thrive in fast-moving environments where priorities evolve and autonomy is expected. You can ramp quickly, manage multiple complex customer relationships, and keep momentum moving forward even when things get ambiguous. At Copia, you’ll work with some of the most advanced industrial and engineering organizations in the world. You’ll help them adopt modern tools that improve how engineering teams collaborate, manage code, and operate critical infrastructure. Copia is growing quickly, and this role is ideal for someone who is excited about being part of a fast-paced startup where strong performers have meaningful opportunities for growth and leadership. This role is hybrid in-office out of our NYC HQ, with occasional travel to customer sites and industry events. In-office expectations are 2-3 days/week, 10 days/month.What you'll do: * Own and manage a portfolio of strategic enterprise customer relationships from onboarding through renewal and expansion * Act as a trusted advisor to customers, helping them achieve measurable business outcomes from Copia * Develop and maintain strong relationships with engineering teams, operational leaders, and executive stakeholders * Lead regular customer engagements including onboarding sessions, strategic planning discussions, and business reviews * Identify adoption risks early and drive proactive solutions to ensure long-term success and retention * Partner with Sales on renewal and expansion opportunities while ensuring a smooth and predictable customer lifecycle * Work closely with Product, Engineering, Support, and Marketing to resolve issues and improve the overall customer experience * Translate complex customer needs into clear internal feedback that helps inform product direction * Guide customers toward Copia best practices and help them maximize the value of the platform * Represent the voice of the customer internally and advocate for improvements that support long-term customer success * Help shape Customer Success processes and contribute to building a scalable CS organization as Copia grows What you'll need: * 7–10 years of experience in Customer Success, Account Management, Consulting, or another customer-facing role * Experience managing enterprise or highly strategic customer relationships * Ability to quickly learn complex technical products and workflows * Strong executive presence and confidence leading discussions with senior stakeholders and technically strong personalities * Excellent communication and relationship-building skills * Strong organizational skills with the ability to manage multiple customers and priorities simultaneously * Comfort operating independently and taking ownership in a fast-paced startup environment * Experience collaborating cross-functionally with Sales, Product, Engineering, and Support teams * Ability to travel occasionally for customer meetings and industry events Nice to have: * Experience working with industrial automation environments or engineering-heavy organizations * Familiarity with PLC systems, manufacturing technology, or hardware engineering workflows * Experience working in high-growth startup environments * Background supporting technical product adoption or complex software deployments • Familiarity with Hubspot CRM Familiarity with Git or modern engineering collaboration tools Benefits include unlimited PTO, employer-subsidized healthcare through Aetna, commuter benefits, in-office lunches, and more! Full-time, permanent employees also receive generous equity packages. This role is hybrid in-office out of our NYC HQ, with occasional travel to customer sites and industry events. In-office expectations are 2-3 days/week, 10 days/month. Come join us!Copia is growing extraordinarily fast! Join a best-in-class start-up with huge amounts of upside and impact. Our headquarters is in New York City.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role As a Senior Software Engineer, you’ll be at the heart of shaping how we build, scale, and evolve our Nliven platform. This role is for someone who thrives on solving complex technical challenges while helping others grow and succeed around them. You’ll lead the development of performant, scalable applications across both the frontend and backend, leveraging .NET Core and modern JavaScript frameworks like React, Angular, or Vue. Whether you're designing new features, optimizing critical services, or tackling tech debt head-on, you'll have a direct hand in driving technical excellence. You’ll report to an Engineering Manager and own the end-to-end delivery of medium-scale projects, with the tools to shape solutions and the responsibility to see them through. If you're ready to bring energy, leadership, and craft to a fast-moving environment. This is your chance to make a meaningful impact. This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You take ownership naturally and follow through. When you commit to a solution, you see it through to a high standard. * You enjoy balancing hands-on technical work with mentoring others, raising the bar not just for code quality but for how the team works together. * You’re comfortable operating in ambiguity, asking the right questions, and turning evolving requirements into thoughtful, scalable solutions. * You care about building the right thing, not just building fast, and you value collaboration with Product and Design to create meaningful user impact. What You'll Do * Drive large projects from conception to delivery working lockstep with Product Managers, Designers, and other engineers. * Write clean, reusable, and maintainable code across the technology stack. * Collaborate with Product and Design teams to develop solutions that align with business objectives. * Contribute to and maintain technical documentation, such as system designs and API contracts, to ensure shared team understanding. * Lead and participate in code reviews, ensuring adherence to engineering best practices. * Develop and enforce coding standards, best practices, and design principles across the engineering team. * Troubleshoot performance bottlenecks and optimize system reliability. * Stay up to date with emerging technologies, evaluating their potential impact and adoption. * Act as a technical mentor for junior and mid-level engineers, fostering a culture of continuous learning and improvement. * Contribute to architectural discussions and long-term technical roadmaps. * Solve complex technical challenges related to performance, scalability, and security. * Aid in the product team to design features from concept through production, including instrumentation, monitoring, and iterative improvement based on usage and feedback. * Identify and advocate for improvements to developer experience, such as tooling, CI/CD workflows, or onboarding processes. * Collaborate cross-functionally to ensure engineering solutions meet business needs and provide a great user experience. * Support a culture of accountability and shared ownership by participating in incident reviews and reliability initiatives. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in related field or equivalent practical experience. * Five or more years of full stack software development in a Saas or technology-driven environment. * Proficiency in modern frontend frameworks (Angular, React, or Vue) * Strong front end experience (HTML, CSS, and JavaScript) * Strong back-end / API experience (.NET Core). * Deep understanding of SQL databases and data modeling best practices. * Familiarity with Agile framework and methodologies. * A comprehensive understanding of computer science concepts. Essential Skills * Strong problem-solving and analytical skills, with a keen attention to detail. * Excellent communication skills, able to articulate complex technical concepts clearly. * Ability to work independently while collaborating effectively with cross-functional teams. * Strong time management and multitasking skills, balancing multiple projects and priorities. Tools You’ll Use * Microsoft Office * Google Suite * Slack * JIRA What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * We are hiring for two Sr. Software Engineer levels. Our Sr. Software Engineer 1 has a base annual salary range of $115,000 - $135,000 and our Sr. Software Engineer 2 has a base annual salary range of $130,000 - $150,000. Salaries are commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director of Customer Success, the Manager, Customer Success will lead a team of CSMs focused on driving adoption, satisfaction, and retention across our employer and health plan customers. This remote role is part of the Customer Success team and plays a critical role in delivering exceptional value to our clients and ensuring measurable impact through mental healthcare. For this role, occasional travel for team or company events may be required. What you'll do: • Lead and develop a team of Customer Success Managers supporting our SMB and Mid-Market customers., • Drive operational excellence in onboarding, engagement, and renewal processes, • Partner cross-functionally with Sales, Product, and Clinical teams to ensure a seamless customer experience, • Analyze account performance to identify risks and opportunities, proactively managing outcomes, • Build executive relationships with key clients and ensure alignment on business goals and care impact, • Maintain a deep understanding of our product and service offering to serve as a trusted advisor, • Achieve 95%+ customer retention across your book of business, • Increase customer satisfaction (CSAT), • Deliver against defined expansion targets, • Maintain a team engagement score of 85%+, • 5+ years of experience in customer success or account management, with at least 2 years in a people leadership role, • Proven track record of driving client outcomes and managing enterprise accounts, • Strong communication, analytical, and relationship-building skills, • Experience in B2B SaaS, healthcare, or mental health industries, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionAs a Market Development Representative (MDR) at FloQast, you will play a crucial role in the growth and success of our company. Sitting in the sales team and reporting to the Senior Manager of Inside Sales, you will be responsible for inbound lead qualification, nurture and lead reactivation, utilizing an omnichannel approach including but not limited to emails, social outreach, phone calls, etc. Your primary objective will be to identify and engage with prospects who have expressed pain in areas that FloQast solutions solve. This role requires excellent communication skills, a passion for building relationships, and a results-driven mindset. This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future. What You'll Do: • Qualify inbound leads generated through various marketing channels, such as website inquiries, content downloads, and event registrations, • Complete ad hoc projects for the Business Development, Revenue Operations, and Marketing departments through updating and/or fixing Salesforce, Outreach, and other systems that will help generate revenue, • Conduct qualification through emails, calls, etc., to engage with leads, understand their needs, and assess their fit for FloQast's solutions, to deliver intro-call-ready leads, • Warm up leads by providing relevant information and resources, addressing their inquiries, and establishing rapport to build trust, • Educate prospects about the value and benefits of FloQast's products, highlighting key features and use cases, • Utilize a consultative approach to understand prospects' pain points, challenges, and goals, and align them with FloQast's offerings, • Maintain accurate and up-to-date records of all lead interactions and prospect data in the CRM system, • Achieve and exceed monthly/quarterly targets for qualified leads and pipeline generation, • Continuously stay informed about industry trends, competitors, and market developments to effectively position FloQast's solutions, • Any other tasks that may be assigned to help the company meet its goalsWhat You'll Bring:, • Bachelor's degree in business, marketing, or a related field (or equivalent experience), • 1 year experience with proven track record in a similar role, preferably in B2B SaaS or technology industry, • Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and concisely, • Strong interpersonal skills and the ability to build rapport and establish relationships with prospects, • Results-driven mindset with a track record of meeting or exceeding targets and quotas, • Self-motivated and proactive with a strong sense of ownership and accountability, • Ability to quickly learn and understand software products and effectively convey their value proposition, • Familiarity with CRM systems (e.g., Salesforce), Marketing tools (HubSpot, Qualified/Drift, etc.) and sales engagement tools (e.g. Outreach/Salesloft, Orum, LinkedIn Sales Nav, Zoominfo) is a plus, • Knowledge of accounting, finance, or related fields is a bonus but not required, • Ability to thrive in a fast-paced, high-growth environment and adapt to changing priorities#LI-JP1#LI-Hybrid#BI-Hybrid The base pay for this position is $70,000. This position is eligible for a commission plan in addition to base pay with an OTE of $80,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, Unlimited Vacation, and participation in our Employee Stock Program. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. About FloQast:FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:Unwaveringly Authentic Ambitious with IntegrityEmpowered to GrowCommitted to CollaborationCustomer Obsessed in All Ways FloQast is regularly rated as a Best Place to Work!- Inc. Magazine’s Best Workplaces in 2024, 2023, 2022, and 2021- Best Places to Work by LA Business Journal since 2017 (that’s 8 years!)- Built In’s Best Place to Work in Los Angeles 6 years in a row! Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd. If this aligns closely with what you are looking for, hit “Apply” and come join our growing team! FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. Link to FloQast Recruiting AI Usage Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout the Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time. In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 28 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: Job Summary:As the Senior Package Designer, you will be responsible for designing disruptive and unique packaging to meet direction within brand, manufacturing and cost constraints. You will handle multiple projects across 1-3 brands reporting to the Senior Director, working closely with the Innovation, Packaging Development, Creative design, Project Management, New Product Development and Operations teams translating designs and problem-solving based on cost constraints and business objectives. In this role, you will be the master trouble-shooter and problem solver, forecasting potential challenges as well as offering cost-effective solutions to achieve desired package designs.Responsibilities: • Develop cost-efficient packaging while maintaining technical accuracy and design aesthetics across all e.l.f. beauty brands, • Strong knowledge of beauty trends to create thumb stopping designs for packaging, pr kits, social media, swag and collaborations, • Knowledge of manufacturing processes and materials, including plastic and glass component production, • Knowledge of printing techniques on primary and secondary cartons, • Spearhead productivity initiatives to enable continual cost reduction through optimization of the entire packaging process., • Drive company-wide environmental initiatives through material reduction, use of post consumer recycled resin and other sustainability targets., • Maintain harmonized packaging design principles as layed out by the Harmony team, • Created cross-functional internal partnerships in conjunction with innovation, design, marketing, NPD and operational teams., • Drive timely development of high quality, innovative packages based on customer requirements, manufacturability, wall space, and marketing objectives., • Oversee day-to-day management of package development and liase with Design team and China NPD team daily to follow up on sample development, modifications etc.., • Provide leadership to create an environment of teamwork, growth, and technical expertise.Skills:, • Extensive package development experience, preferably in prestige beauty and targeting GenZ and GenAlpha, • Strong and refined typography skills, • Technical knowledge in beauty packaging a plus, • Extensive experience working with design, packaging developers, engineers and vendors, • Ability to think quickly and offer manufacturing solutions in real time, • Understanding of prestige beauty manufacturing and materials; plastics and glass molding etc. (see above), • Highly organized; Communicate information clearly and effectively with team members in China., • Ability to meet stringent deadlines, quickly managing changing priorities, • Strong knowledge of sustainability best practices, • Ability to anticipate workload and communicate proactively to Project Manager, • Superior organizational and communications skills, • AI proficiencyRequirements:, • Bachelor’s Degree, • 5+ years experience in a high volume, deadline-driven environment: fashion and technology industry experience., • Experience in direct digital design and art direction for beauty, • Excellent communication, time management and organizational skills, deadline driven., • Experience working with in-house digital teams, and/or E-Commerce., • Knowledge of computer programs including: Adobe Illustrator, InDesign, Photoshop, • Current on fashion, beauty, design and digital trends

Job Description We are seeking a General Manager to lead revenue growth and own the North America business end-to-end. This is a sales-first role: you will personally close deals, build pipeline, and drive commercial outcomes across our largest market. This is a quota-carrying position—we need someone who will roll their sleeves up and sell. This is a true General Manager role with full P&L ownership—not just sales, but also customer success and operational execution. We want someone whose primary background is in sales and revenue leadership, but who also brings breadth from operations or customer success. You should be equally comfortable closing a strategic deal, optimizing a go-to-market process, and solving an operational challenge. We are particularly looking for someone with experience selling into the alternatives space—private equity funds, hedge funds, and other alternative asset managers. You should come with an extensive existing network and a deep understanding of how these organizations buy technology, what their operational needs and challenges are, and how StructureFlow can be positioned to solve them. You will also take on a pastoral role with the North America team, providing direct management, mentorship, and support across sales, customer success, and operations. This role is about building and leading a high-performing team, not just individual contribution. StructureFlow is a UK London-based business with the majority of our revenue coming from North America. We're looking for this role to own that market and drive growth forward. You will report to the CEO, providing you with strategic access to the leadership team as you build out North America operations. This role is ideal for a proven revenue leader with experience running regional P&Ls at Series A to Series B+ stage companies, with the sophistication to serve as StructureFlow's senior leader in North America. We are backed by FINTOP Capital and are at an exciting inflection point in our growth journey. Duties and Responsibilities Sales & Revenue Execution (Primary) • Personally close strategic, high-value deals with law firms, accounting firms, and alternatives clients—this is a quota-carrying role, • Build and convert pipeline; drive new business acquisition and account expansion, • Make autonomous decisions on deal structure, pricing, and commercial terms, • Own the North America P&L—revenue, cost management, and profitability, • Make strategic decisions on prioritization, resource allocation, and operational investments, • Lead and develop the North American team across sales, customer success, and operations, • Build out North America functions as we scale, making strategic hiring decisions, • Own customer outcomes—retention, expansion, and satisfaction, • Serve as senior ambassador for StructureFlow in North America Essential • 12-15+ years in B2B SaaS sales and revenue leadership, • Proven track record closing complex enterprise deals (USD 100K+ ARR), • Experience building and scaling sales teams at Series A–B stage companies, • Track record owning a regional P&L or business unit, • Significant experience selling into PE funds, hedge funds, or alternative asset managers with an existing network in the alternatives market, • Deep understanding of how alternatives firms buy technology, • Ambassadorial presence: articulate, sophisticated, consultative, • Breadth beyond sales—experience in operations or customer success, • Experience at a company that scaled from Series A to Series B or beyond, • Background in financial services technology, legal tech or alternatives market, • Experience building operational infrastructure for scale, • Proven seller — personally closes deals and builds pipeline (quota-carrying role), • Revenue leader — track record driving commercial outcomes and hitting targets, • Broader operator — comfortable beyond sales; can solve operational problems and optimize processes, • Autonomous decision-maker — operates independently while aligning with UK leadership, • Resilient — navigates the challenges of scaling a B2B SaaS business We offer market-leading compensation for this role. The package comprises: • Base salary — fixed, commensurate with experience, • Variable compensation — performance-dependent, tied to North America P&L attainment, revenue targets, and individual deal contribution About StructureFlow StructureFlow is the world's leading visual workspace for structural intelligence. We give professionals mastery over structural complexity—the clarity to see, the confidence to navigate, and the command to turn any challenge into an advantage. Our platform capabilities span three core areas: • Visualization (Map): Pull in data from any source and automatically generate visual models of structures and relationships, • Insights (Model): Surface intelligence from structure—automate the analysis a professional would do, but faster, • Legal: We enable lawyers to visualize and navigate complex group structures, transactions, step plans, and reorganizations. The platform surfaces dependencies, risks, and implications that text alone obscures—accelerating client conversations, reducing errors, and building trust in outcomes., • Accounting & Tax: We give tax and accounting professionals a live, visual model of how entities, ownership, and obligations interact across borders and over time. This enables defensible analysis, surfaces cross-jurisdictional exposures before they become risk, and turns complex structures into something they can prove, not just explain. Our mission is to build the world's leading visual workspace for structural intelligence where in one interface you can map, model and move across your networks of relational data, consistently delivering the best outcomes. We are backed by FINTOP Capital and are at an exciting inflection point in our growth journey, with strong momentum in the legal, accounting, and alternatives markets. StructureFlow is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! Role Overview: As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. You will serve as the primary partner for some of the world’s leading alternative investment managers, ensuring fast, smooth implementations while driving adoption, advocacy, and long-term account expansion. This role sits at the heart of our commercial organisation - representing the face of Atominvest to clients and collaborating closely with Product, Engineering, and Sales to ensure client objectives are consistently met. What You’ll Be Doing * Act as the main point of contact for clients throughout onboarding, implementation, and ongoing success. * Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go-live, and post-deployment adoption. * Shorten time-to-value by proactively managing timelines, dependencies, and client expectations. * Analyze client datasets, workflows, and reporting structures to configure optimal solutions. * Lead discovery workshops, training sessions, and regular business reviews with decision makers and operational stakeholders. * Deliver white-glove support, ensuring issues are escalated, prioritised, and resolved quickly. * Identify expansion opportunities by understanding client goals and how Atominvest can support their broader operating model. If you’re excited by solving complex problems for sophisticated clients and influencing how the alternative investments industry operates, we’d love to hear from you. Requirements * Prior experience in Customer Success, Implementation, or a client-facing role in a high-growth B2B SaaS environment. * Strong understanding of the private markets ecosystem, investor reporting, and ideally fund accounting concepts. * Exceptionally organised, with strong project management instincts and attention to detail. * Analytical, structured thinker with experience interpreting and working with client datasets. * Advanced Excel skills. * Clear, concise written and verbal communication—you can simplify complexity for senior stakeholders. * Proven ability to deliver best-in-class client service in fast-moving environments. * Collaborative team player who contributes ideas and learns quickly. * Ambitious, entrepreneurial mindset with resilience and a bias toward action. * Bonus: hands-on project management experience or formal PM frameworks. Interview Process * Initial screening call * Conversation with our US Customer Success Lead * Case study * Interview with our Global Head of Customer Success * Conversation with US team member * Offer and onboarding at Atominvest What we offer * Competitive compensation (fixed base salary + performance incentives) * 25 days of holiday per year + bank holidays * Hybrid working style (a minimum of 3 days in our central London office is required) * Cycle2Work scheme * Employee Assistance Programme (EAP) to support employee wellness * A culture of trust, ownership, responsibility and autonomy in your work * An incredible team of smart and mission-driven people to work with * Fun working atmosphere * Significant growth opportunities * Company-wide socials and events Compensation Range: $80K - $100K

Job DescriptionCustomer Success Manager Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role TicketManager is hiring a Customer Success Manager (CSM) to own and grow a portfolio of enterprise accounts. This is a commercial, revenue-focused role responsible for driving expansion, renewals, and long-term customer value. The CSM is a core member of the Revenue team and serves as the strategic owner and quarterback of their accounts – aligning sales, services, product, and leadership resources to maximize customer outcomes and revenue impact. Every action taken by the CSM is oriented toward retention, expansion, and deepening TicketManager’s footprint within each organization. This role requires strong relationship management, consultative selling skills, executive presence, and comfort operating both strategically and hands-on. Responsibilities: • Account Ownership & Growth, • Own the overall success, growth, and renewal of assigned accounts across the contract lifecycle., • Identify and drive upsell, cross-sell, and expansion opportunities across TicketManager’s full product portfolio., • Build and execute strategic account plans with clear expansion goals and timelines., • Expand TicketManager adoption across new business units, departments, and regions within existing customers., • Revenue Team Leadership, • Act as the primary quarterback for the account, coordinating across sales, product specialists, tech, services, and leadership teams., • Ensure clear ownership, momentum, and accountability across all revenue contributors supporting the account., • Maintain internal alignment to ensure the customer experience supports long-term growth and renewal objectives., • Executive Relationship Management, • Build and maintain trusted relationships with senior executives and decision-makers., • Conduct regular executive check-ins and on-site visits to strengthen partnerships and identify new revenue opportunities., • Ensure executive engagement in key TicketManager moments, including QBRs and the annual Partner Summit., • Quarterly Business Reviews (QBRs), • Lead executive-level QBRs that clearly demonstrate value delivered, product usage, and expansion opportunities., • Partner with sales engineering and data teams to deliver custom, account-specific QBRs., • Use QBRs as a strategic forum to reinforce the full scope of TicketManager’s capabilities and future opportunities., • Renewals & Retention, • Own customer renewals from strategy through execution, consolidating insights from services, usage data, and executive feedback to support success., • Initiate renewal conversations in advance of contract end dates, aligning internal stakeholders and customer leadership so TicketManager stays ahead of the game., • Customer Health & Escalations, • Maintain a deep understanding of account health, engagement, and risk signals., • Ensure risks are identified early and managed proactively., • Partner with Support and Account Management teams to address issues and escalations when needed., • Events & Partner Summit, • Serve as a senior host for customers at live events and TicketManager’s Partner Summit., • Actively engage executives at Summit to build relationships, identify expansion opportunities, and drive new business., • Support executive participation, networking, and speaking opportunities., • CRM & Account Hygiene, • Maintain accurate, up-to-date account records, activity tracking, and customer dashboards., • Expect regular travel to customer offices and live events (up to ~2 weeks per month)., • BA/BS degree required, • 5-7+ years of professional work experience in a collaborative, data-driven environment, • Proven experience in Customer Success, Account Management, or Enterprise Sales within B2B SaaS or services., • Strong commercial mindset with comfort owning renewals and expansion revenue., • Confident executive communicator with experience engaging senior decision-makers., • Highly organized, proactive operator who can manage multiple stakeholders and priorities., • Comfortable working cross-functionally and holding teams accountable to shared goals., • Willing and excited to travel and engage customers in live event environments., • Experience in ticketing, sports, events, hospitality, sponsorships, or enterprise services., • Location: Calabasas, CA (HQ) or New York, NY, • Compensation: $150,000-$175,000 Base Salary, • Bonus & Commission Eligibility, • Reports To: VP, Customer Success, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR 6VhKsQcypL

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt's AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world's leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue-and often all their profits-from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt'stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a ClientSuccess Manager (Specialty Retail) Target total compensation ranges from $128,000 - $165,000, including a fixed annual salary of $100,000 - $110,000, an employee equity plan grant, and world-class benefits. As a Client Success Manager in New York, you will own a portfolio of specialty retailers and act as the "quarterback" across Rokt-building durable executive relationships, driving measurable revenue growth, and expanding multi-product adoption. You'll combine consultative account leadership with strong operational rigor, using data and AI-enabled insights to identify expansion opportunities, accelerate time-to-value, and scale repeatable best practices across your book of business. About the role: • Own and grow a portfolio of specialty retail client relationships, delivering measurable outcomes across revenue expansion, retention, and multi-product adoption., • Serve as the single-threaded owner for post-launch success in your accounts: driving clear plans, tight execution, and accountable follow-through across internal partners (e.g., BD, Ops, Product, RPD)., • Build and maintain senior stakeholder relationships, translating client priorities into Joint Business Plans and crisp, measurable next steps., • Use data and AI-enabled analysis to segment your book, identify whitespace, prioritize the "highest leverage" expansion paths, and proactively surface risks and opportunities early. About you: • 5+ years of experience in Customer Success / Account Management / Client Partnerships (ideally in SaaS, ecommerce, marketplace, martech/adtech, or similar consultative environments)., • Proven track record growing accounts through cross-sell / upsell and multi-solution adoption (not just relationship management)., • Strong executive communication skills: able to clearly articulate strategy, value, and tradeoffs in writing and live discussions., • Highly autonomous operator with strong project ownership: you can run complex, cross-functional workstreams end-to-end and make data-backed decisions in real time. About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

We are seeking a highly motivated, detail-oriented Senior Product Manager to join our Product team. Current Success Academies Employees:Please apply through the Internal Job Board via Greenhouse. Success Academy offers a full benefits program and opportunities for professional growth.

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