Private Dining Server
5 days ago
Shreveport
Job Description "Serving Happiness: Come join our Fun-Loving Team of Servers at The Glen!" The Glen, a Life Plan Community is seeking a full-time experienced server for our new Independent Living community. For us, it is about working with individuals who agree that the dining experience should always be a positive one for the residents of The Glen. Why Choose The Glen: • Our Management Team and Board of Directors work to honor the rich history of The Glen, and ensure that The Glen remains at the forefront of our industry and a vital part of the local community for over 125 years., • We are an organization culture focusing on resident directed philosophy that caters to each resident's individuality by respecting their choices, preserving their dignity and giving them every opportunity to live a purposeful life., • We focus on developing and fostering close ties. Team members build relationships among themselves and the residents they serve. The Glen places emphasis on the value of connection. POSITION: Server for Private Dining Room SHIFT: split shift 2 days 6:30 a.m. - 3:00 p.m., 2 days 10:30a.m. - 7:00 p.m. (4 on/2off schedule) Server Duties and Responsibilities • Greets guests and presents them with the menu, • Informs guests about the special items for the day and menu changes if any, • Suggest food and beverages to the guest, • Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system, • Obtaining revenues, issuing receipts, accepting payments, • Performing cleaning tasks as needed or directed by supervisor., • Filling in for absent staff as needed, • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food; (example no garlic, less spicy, without egg, etc.), • Communicate to the guest and provide assistance with their queries, • Coordinate with kitchen staff to ensure smooth operation and resident/guest satisfaction, • Serve food and beverage to the guest as per the course of order, • Observes guests and ensure their satisfaction with the food and service, • Promptly respond to guest with any additional request, • Bus tables when guests leave., • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses, • Adhere to grooming and appearance standards consistently, • Must have some familiarity with basic cooking skills; (example salad preparation, dessert plating, etc.), • Assist with stocking and maintain the dining room par stock levels and side station, • Help other areas of the restaurant such as answering telephones and completing financial transactions for the Take-Out, • Close the shift on the POS terminal, • Other duties assigned by supervisor or manager including but not limited to this listQUALIFICATIONS/REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. • High school or equivalent preferred, • Previous serving experience and/or training preferred, • Completion of ServeSafe course upon hire., • Must be a people-oriented individual, have excellent oral communication skills, and the ability to work with a diverse group of people., • Computer skills appropriate to job tasks include Point-of-Sale system, • Organizational and time-management skills, • Ability to read, speak, write, and follow oral and written instructionsMATHEMATICAL SKILLS:, • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. PHYSICAL DEMANDS:, • Must be able to perform in a high-traffic, high-energy environment., • Must be able to lift up to 50 pounds; pull, push up to 90 pounds., • Finger and hand dexterity to operate small equipment and perform job tasks., • Significant stooping, bending, standing, walking, • Works in warm, humid environment with exposure to sudden temperature changes when entering the freezer or walk-inBENEFIT PACKAGE:, • Competitive pay-rates - $12.00 per hour, • Paid Time Off (PTO), • Holidays on hire, • Major medical, dental and vision plans, • Supplemental Insurance available during open enrollment once a year, • 403 (b) Retirement Plan