Receptionist- Full Time (Shift 2 days 7-3 and 2 days 3-11)
9 days ago
Shreveport
Job DescriptionBenefits: • Dental insurance, • Health insurance Company Description: Since 1898, The Glen strives to provide the best environment for seniors. Our focus is a resident directed philosophy that caters to each resident's individuality by respecting their choices, preserving their dignity and giving them every opportunity to live a purposeful life. We feel it is the best way to offer the highest quality of care in a compassionate environment that places the respect of our residents above all else. By embracing this philosophy, residents are happier and healthier. ASSIGNED SHIFT: Shift is normally an 8-hour shift (2 days 7AM- 3PM & 2 days 3PM-11PM) QUALIFICATIONS/REQUIREMENTS: • Must be people-oriented individual, have good communication skills, and the ability to work with a diverse group of people., • Must be able to work overtime as required., • Well organized and self-motivated., • Computer skills appropriate to job functions, • Minimum, High School Graduate, • Pleasant, friendly, outgoing personality, • Ability to effectively handle interruptions & crisis situations, • Able to maintain well-groomed, professional appearanceADDITIONAL FUNCTIONS:, • Answer telephone, screen calls and route appropriately., • Provide information for visitors, residents, staff, and callers and refer to appropriate resources if not able to provide requested information., • Monitor residents call lights and page accordingly., • Provide limited resident information to family members, physicians per Glen policy., • Greeting and directing visitors, family, physicians, and other visiting healthcare professionals., • Provide communication, documentation, directional and related assistance in emergency situations as assigned by Nursing Director or Assistant Administrator., • Be familiar with Emergency Preparedness Plan and specifically the Receptionists role., • Maintain desk in neat, orderly manner., • Maintain resident pass sign out/in book, • Maintain private caregiver sign in/out log., • Record staff call-ins and route to appropriate supervisors. Assist coordinators with staffing., • Monitor fire panel and take action per policy/procedure., • Monitor resident call system, page appropriately and follow up for completed staff response as directed by policy/procedure., • Documentation and data entry to include assigned entries into resident records, completing and posting 24 hour staffing report, organizing folders for doctors runs, and maintaining the Households resident roster., • Complete and route Status Change Notifications., • Copy face sheet from resident record when resident transfers to another facility/hospital., • Coordinate transportation for resident to medical appointments, etc. and maintain the appointment calendar. Assist Assistant Administrator in preparing appointment packets., • Assists with medical record maintenance as requested. Tasks may include chart order, filing, preparation of chart for new admissions, turning charts, cleaning of medical record binders, document scanning., • Sell meal tickets and maintain cash box., • Mailings as assigned, such as care conference notifications., • Responsible for scanning medical records., • Responsible for scheduling resident medical appointments and transportation that occur during your shift., • Recording of brief charges that occur during your shift., • Printing face sheets to keep the evacuation binder updated on a daily basis., • Other tasks as assigned by supervisor.SUPERVISORY RESPONSIBILITIES: None PHYSICAL DEMANDS: • Must be able to fulfill job requirements in a high-energy, high-traffic area., • Must be able to lift/carry up to 50 pounds; push/pull up to 90 pounds., • Competitive pay-rates, • Paid Time Off, • Holidays on hire (7), • Group Medical, dental and vision, • Supplemental insurance during open enrollment once a year, • 403 (b) Retirement Plan