IT Support Specialist
7 days ago
Dallas
Job Description Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. POSITION: DESKTOP SUPPORT LOCATION: DOWNTOWN DALLAS 5 DAYS ONSITE DURATION: 12 MONTH CONTRACT RATE: $27-$32/hr RESPONSIBILITIES • Provides end user support to internal staff, • Resolving hardware and software problems, • Install, configure, and troubleshoot software applications,, • Operating systems, and drivers on various devices, • Manage Office 365 accounts, troubleshoot email and collaboration tool issues,, • Perform regular system updates, patches, and antivirus scans to ensure security and performance REQUIREMENTS • Proven experience as a Desktop Support Technician or in a similar technical support role, • Office 365 administration and troubleshooting., • Active Directory, • Operating systems (Windows, macOS) and software applications., • Strong proficiency in setting up and imaging desktops, laptops, • Active Directory, • Hardware troubleshooting, • InTune, • Conference room technology support, • RingCentral Talk Desk