Phoenix
Job Description 3 Valley locations - hiring for Summer 2026 • Sunnyslope (central & Dunlap), • Monte Vista (36th Street and Osborn), • Milestones (Tatum, South of Union Hills) SUMMARY STATEMENT Under the general supervision of the Camp Director, the Coach handles daily camp activities for an assigned group of campers in accordance with the Camp Hubbard standards of safety and excellence. The Coach works with the camp counselors and is immediately responsible for the children’s safety and participation. The Coach is the teacher, the motivator, and the leader. He/She plans sessions that incorporate a variety of skills. The Coach demonstrates leadership, management, and technical skills through effective collaboration, using team resources, progressive decision-making, and personal responsibility; demonstrates and fosters effective communication with other coaches, administrative staff, parents, and campers. The Coach is committed to fulfilling all duties with ethical conduct, community stewardship, individual initiative, and responsive service. ESSENTIAL DUTIES AND RESPONSIBILITIES This is a generalized job description. It defines the general character and scope of responsibilities. It is not intended to describe and does not necessarily list every duty for a given position. * Ensure customers and staff have an experience that exemplifies Camp Hubbard’s mission and philosophy: Hubbard provides a safe, active environment to encourage physical, social, and emotional growth for a lifetime of success. * Perform duties in a manner that exemplifies Camp Hubbard Core Values – Everyone is Family, Do Small Things With Great Love, Whatever It Takes, and Embrace Learning. Display these qualities in life, and teach campers and counselors how to display those qualities in their lives. * Know, understand, enforce, and follow all Camp Hubbard Core Values, programs, systems, policies, rules, regulations, safety guidelines, and emergency procedures associated with camp and all program areas. This includes, but is not limited to, being responsible for your campers’ health, safety, and their whereabouts at all times. * Demonstrate commitment to parents, campers, and staff being served through professional presentation of self, initiative, enthusiasm, personal attention, follow through, detail orientation, and flexibility. * Act as second in command to the Camp Director, willing and able to step into the Camp Director role when needed, including but not limited to, handling any phone calls, communicating with parents, and disciplinary issues. * Develop positive, supportive relationships with counselors, campers, and parents and provide motivational support and guidance. Deliver outstanding experiences for counselors and campers. * Communicate daily with the Camp Director regarding any camper, counselor, or parent situations and collaborate with the Camp Director in planning a resolution for the given situation. * Ongoing communication with Camp Director regarding weekly theme implementation, daily activities, schedules, equipment and/or facility issues. * Communicate professionally and patiently with parents regarding their campers’ experience, including any difficulties and/or concerns, using the customer’s name whenever possible and documenting inquiry/response when applicable and/or escalating the issue to the Camp Director. * Be available at all times upon camper check-in and departure to ensure full staff-parent communication at the beginning and end of the day. * At all times be aware that you are a “model” to all campers and to other staff. Set a positive example in conversation, exercise, personal habits, and attitude. * Promote good manners at mealtime and encourage common courtesy in serving and eating food. * Work with counselors to swiftly and effectively identify, respond, and resolve camper behavior issues and/or disputes involving campers. * Knowledge of all emergency action plans. * Actively monitors the pool deck and water; responsible for the safety of all campers in the pool area. * Help run weekly swim tests, go over pool rules daily, keep record of which campers have passed the swim test, and distribute life vests and pool bracelets. * Keep camp supplies and equipment in good shape; organize and put away needed class equipment; report damaged equipment; ensure facilities are kept clean, organized, free of litter, and safe. * Create lesson plans for each sport that allow all campers in the group to learn while having fun and experience success in any given camp activity. * Have the sport set up ready to go when the counselors and campers arrive. * Support counselors with group management, sunscreen procedures, leading games, and transitions to and from extended stay. * Follow the given daily schedule in a timely manner, communicate any changes to Camp Director and Counselors. * Familiarize yourself with the weekly curriculum and implement it to the best of one’s ability. * Observe each camper daily and check for cuts, bruises, rashes, or other indications of illness or injury. * During bus rides, provide constant supervision, always aware of camper activities. * Work as a member of a team and accomplish tasks with little direct supervision. * Attend staff meetings and training, as scheduled. * Learn continuously and move steadily and consistently toward ‘expert status’ in your specific job duties. * Arrive at camp location a minimum of 30 minutes before camp session. * Perform miscellaneous job-related duties. ORGANIZATIONAL RELATIONSHIPS Internally work directly with the Camp Director for direction and oversight; work regularly with camp counselors. Work externally with students and parents. MINIMUM JOB REQUIREMENTS Four years of high school. Must be able to work flexible hours with some evening work required. Emotional maturity. Enjoyment of sports and the outdoors. Genuine interest in character development of youth. Personal acceptance of the 4 core values of Camp Hubbard – Everyone is Family, Do Small Things with Great Love, Whatever It Takes, Embrace Learning. At least one year of experience working with youth or education classes, experience in camp, youth programs, recreation, working with children, or in a related field preferred. General knowledge of the sports, as well as the energy to play with and teach the campers. CPR/AED/FIRST AID Certification required. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Skills you must have because we cannot teach them to you: * Warmth and Humor: The ability to draw customers in from first contact and make them feel like they WANT to become a part of the Hubbard Family. The ability to make customers and staff laugh without offending them. Demonstrate a passion for excellence. * Communication: The ability to communicate clearly and professionally both verbally and in writing. Professionally and patiently handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly. * Verbal Communication: The ability to quickly assess the needs and communication style of the customer/child and speak to them in their "language." The ability to make every customer believe they are the most important customer Hubbard has and that their issue or concern is of utmost importance. * Problem Solving: The ability to look beyond the obvious and investigate to determine what things at a micro level need to be addressed, fixed, changed, or enhanced. This includes analyzing information and quickly drawing conclusions and finding solutions to resolve the basic problems with ease and with minimal guidance from management. Continuously evaluate and identify opportunities to drive system improvements and recommend changes to existing methods and systems to increase the accuracy, efficiency, and responsiveness that positively impact the customer’s/child’s experience. * Accountability: The ability to accept responsibility for what is yours, whether it is a heroic win or a mistake. The determination to find solutions rather than pointing blame at others. The ability to accept constructive feedback for improvement and positive feedback for recognition. Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company. * Results Focused: The eagerness and drive to get things done without frequent reminders. Initiative. Able to establish priorities, organize resources, and get things done. * Detail Oriented: The ability to achieve a high level of accuracy in regards to customer and staff communications, mentoring and management, daily camp operations including safety, lesson plans, time management, and creative play. Ensures each camper achieves personal success in a nurturing environment. All this with the ability to perform a variety of tasks simultaneously. * High Integrity: The desire to act morally, ethically, and honestly especially when no one else is looking. Exhibit high character always, both in good and hard/stressful times. Conduct yourself in a manner in which supervisors and coworkers can depend upon your word. * Leadership: More than a title, it’s a privilege and therefore a burden of the highest responsibility. To serve something greater than yourself; be part of the team. Recognizing qualities in others and bringing out the best in them. Promoting and training others' advancement at Camp Hubbard. Fostering a cooperative work environment. Think big, act bigger, and truly care for those whom you serve. Make life more enjoyable by helping Directors and counselors fulfill their responsibilities and generally make their jobs more rewarding and enjoyable. * Prepare for customer inquiries by studying Camp Hubbard, services, and customer service processes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a safety-sensitive position. While performing the duties of this job, the employee is frequently required to talk, hear, stand, walk, stoop, crouch, and swim. The employee is frequently required to use hands to feel and reach. The employee must have the ability to work outside in extreme temperatures, including in the pool, for up to 7 hours per day. The employee must frequently lift, hold, and/or move equipment or a small child up to 50 pounds. The employee must have the physical ability to operate bus emergency exits. Specific vision abilities required by this job include close, distance, and peripheral vision and the ability to adjust focus. This is a safety-sensitive position. ENVIRONMENTAL CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The environment involves exposure to extreme temperatures. The work environment involves working in close quarters with children for up to 7 hours per day. The work environment involves working in and around a pool which requires following specified safety precautions.