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Since 1952, Kiely Family of Companies has been building lasting relationships and delivering innovative design-build solutions that put our customers’ success first. Founded by John F. Kiely Sr., we have grown into a diversified group of companies whose unique capabilities enhance one another, making us greater than the sum of our parts. Recognized on the ENR 400, 500, and 600 lists for engineering and construction excellence, KIELY is a leading design-build, construction, and engineering services provider specializing in infrastructure solutions for the natural gas, water and wastewater, electric, industrial, commercial, and midstream pipeline industries. Our integrated engineering and construction teams deliver turnkey solutions — from initial design and permitting through construction, commissioning, and ongoing support — helping customers build, maintain, and modernize critical infrastructure. Our culture is built on teamwork, technological innovation, and the highest ethical standards. We refer to our employees as team members because together we empower, partner, and advance—serving a purpose far greater than any individual project. Kiely team members are an elite group of behind-the-scenes professionals who embody our core values and are dedicated to making a meaningful impact. POSITION SUMMARY: The Estimator would be responsible for bid cost estimates and preparing bids for utility work in the gas, water, and sewer sectors being pursued as well as managing these projects through construction. • Review bid documents and make note of requirements, • Producing timely and accurate estimates using HCSS Heavy Bid platform., • Work closely with clients, contractors, and third-party providers in development of a project., • Responsible for the scope, schedule, cost, quality, communication, resource, issues, risks, change control and contractor management plans. Level of detail is driven by project size and complexity, • Generate RFIs for project clarification and/or requirements., • Prepare bid proposals and SOW’s for submittal and follow–up., • Expedite execution and return of subcontractor agreements, • Maintain organization of project information, • Providing timely and accurate material take offs, • Producing timely and accurate estimates through use of MS Excel and internal database, • College degree in Engineering and/or Business Administration, • Five years of experience of related experience preferably in the heavy civil construction field, • Ability to work in a fast-paced environment, • Excellent customer service skills Knowledge and understanding of project specifications for utility infrastructure construction projects, • Strong written and verbal communication skills, • Demonstrate strong attention to detail, • Experience with the use of estimating software such as HCSS Heavy Bid, HCSS Project Management Heavy Job & Timberline, • Strong MS Excel skills, • Knowledge of the utility industry Equal Opportunity Employer, M/F/D/V Kiely Family of Companies is a growing and dynamic company actively seeking applications and resumes from exceptional candidates. Whether you come equipped with years of experience in the underground utility field—or you’re ready to work hard and get there—we want to hear from you. PIa9d2c0e4f462-25405-38614492

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black & Decker – the largest tool company in the world – giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership • Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada., • Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more., • World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters., • Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc., • Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black & Decker – the largest and fastest growing tool company in the world., • Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools®, a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black & Decker – the largest tool company in the world – giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership • Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada., • Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more., • World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters., • Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc., • Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black & Decker – the largest and fastest growing tool company in the world., • Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools®, a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black & Decker – the largest tool company in the world – giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership • Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada., • Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more., • World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters., • Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc., • Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black & Decker – the largest and fastest growing tool company in the world., • Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools®, a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017

Job Description Strategic Buyer – Health & Wellness eCommerce Location: Central New Jersey (Hybrid On-Site) Employment Type: Full-Time | Flexible On-Site 3–5 Days Weekly Industry: eCommerce | Nutraceuticals | Skincare | Supplements | Beauty | Nutrition Join a growth-minded, data-driven eCommerce company as a Strategic Buyer in the health and wellness sector. This hybrid role is ideal for supply chain professionals with expertise in procurement, vendor negotiation, and inventory management. You’ll lead sourcing for a high-performance portfolio of pharmaceuticals, skincare, supplements, nutrition, and beauty products. Headquartered in Central New Jersey, we operate across multiple locations worldwide. While this role is based locally, there may be future opportunities to travel and visit global sites for deeper training, cross-team collaboration, and enhanced product knowledge, optional, but encouraged for those seeking expanded insight. Responsibilities • Lead procurement strategy across key health and wellness categories, • Use Power BI, Tableau, and Excel for demand planning, forecasting, and inventory analysis, • Manage purchase orders and supplier data in ERP systems (NetSuite, Oracle or similar systems), • Optimize vendor performance through strategic negotiation and relationship management, • Collaborate cross-functionally with eCommerce, marketing, logistics, and operations teams, • Ensure compliance with global and domestic standards across pharmaceuticals, supplements, and beauty products, • Continuously seek opportunities to improve margins, reduce costs, and streamline workflows Qualifications • Bachelor's degree or Associate's degree in Supply Chain, Business, or related field preferred, • Equivalent experience in buying, procurement, or supply chain will be considered, • Experience in purchasing, category management, or operations in eCommerce or consumer health, • Experience using NetSuite, Oracle, Power BI, Tableau, and Excel, • History of success in mid-market organizations with versatile responsibilities Benefits • Competitive compensation with performance-based bonuses, • Comprehensive health, dental, and vision insurance, • Employee discounts across all categories: pharmaceuticals, skincare, supplements, nutrition, and beauty, • Flexible hybrid schedule: 3–5 days onsite in Central NJ, • Clear paths for growth in strategic sourcing and supply chain leadership, • Global perspective through optional travel and training at international locations, • Culture of innovation, collaboration, and personal development We're looking for someone who: • Thrives in agile, growth-oriented environments with a proactive mindset, • Communicates effectively across teams and time zones, • Works with ownership, accuracy, and a drive to improve operational outcomes, • Is analytical, solutions-focused, and self-motivated, • Adapts quickly and collaborates well within dynamic, cross-functional workflows, • Enjoys learning about product impact and market dynamics through hands-on exposure About Us We’re a fast-growing, multi-location eCommerce company with $30M in annual revenue, focused on delivering top-tier health, beauty, and wellness products. Our reach spans global markets through DTC and wholesale channels. Combining startup agility with operational expertise, we’re redefining wellness at scale, backed by data, driven by people.

Job DescriptionAt WorkWave, we build innovative software solutions with AI capabilities for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. WorkWave is looking for a Solutions Engineer to play a key role in driving sales by supporting our Account Executives and Account Managers with the technical positioning of our Wavelytics software solutions. As a trusted advisor to prospects and customers, you’ll ensure they fully grasp the value and functionality of our solutions. Your expertise will be instrumental in closing deals and fostering long-term customer relationships. Why Join Now: We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.WHAT YOU'LL DO: • Develop and maintain strong relationships with prospects and key customer accounts to support deal closure., • Serve as the Wavelytics Product & Sales expert, supporting Account Managers by skillfully addressing technical and product-related questions throughout the sales cycle., • Understand and articulate our competitive advantages of Wavelytics and AI, effectively differentiating our solutions to buyers., • Speak to data protection and AI best practices and security considerations., • Collaborate with product, engineering and sales teams to refine messaging around new features and maximize their impact in the market., • Develop and maintain sales playbooks to align with product enhancements., • Cultivate customer relationships to drive testimonials and case studies that highlight product success., • At times this SE will be required to lead a sales pursuit as well at times be required to support sales pursuitsWHAT YOU'LL BRING:, • 3+ years of experience supporting the sales organization with data analytics and AI offerings., • Strong ability to learn and articulate complex technology in a way that resonates with customers., • Proven ability to quickly build rapport, understand business needs, and effectively communicate solutions.

Job DescriptionBenefits: • PTO and other great benefits, • Continuous clinical and business training, • Company-paid CEUs, • Company-paid MalPractice Insurance, • 401(k), • Bonus based on performance, • Competitive salary, • Free uniforms, • Opportunity for advancement, • Paid time off The Opportunity We are building the premier chiropractic and wellness center in Marlboro, NJ. This is not just a job; it is a ground-floor opportunity to lead and co-create a purpose-driven, state-of-the-art practice from day one. We are a fast-growing, high-energy startup focused on exceptional, root-cause care, and we are looking for a true clinical leadernot just a treating physician. The Lead DC/Clinic Director (depending on experience) will be the clinical face of our brand, blending hands-on patient care with essential clinic management, team mentorship, and strategic business growth. This is the ideal role for a driven chiropractor ready to take leadership role within our expanding organization. Core Responsibilities A. Clinical Leadership & Patient Care (Approximately 70% of Role) • Provide advanced chiropractic treatment using evidence-based protocols, specializing in conditions requiring Class IV laser, spinal decompression, and digital X-ray analysis., • Develop comprehensive, long-term care plans (typically 24-40 visits) focused on functional correction and rebuilding the body., • Maintain a high standard of patient experience and education to achieve patient retention goals (target 85%+)., • Lead weekly case studies and clinical training for all support staff to ensure consistency of care. B. Clinic Management & Team Development (Approximately 30% of Role) • Oversee daily clinic operations and ensure seamless scheduling and patient flow., • Manage and mentor Chiropractic Assistants (CAs) and other support staff, fostering a collaborative, patient-first team culture., • Conduct weekly brief team meetings and monthly performance check-ins with staff., • Report directly to the Clinic Owner/Managing Partner and participate in quarterly business reviews to discuss P&L, key performance indicators (KPIs), and growth strategies.C. Growth & Community Engagement, • Serve as the clinical representative for the clinic, engaging in local community marketing, events, and health screenings., • Put patient care and clinical excellence above all else., • Think and act like an ownerwith accountability for clinical results, team performance, and business metrics., • Demonstrate clear communication and collaborate effortlessly with your team and the owner., • Be naturally inclined to market, connect, and promote wellness in the community., • Commit to an always-learning mentality, including weekly professional training.Required Qualifications, • Doctor of Chiropractic (DC) degree from an accredited college., • Valid New Jersey (NJ) DC License or ability to obtain one prior to start date., • Full eligibility for Malpractice Insurance in NJ (Company-paid)., • Minimum 2+ years of post-graduate clinical experience, with at least 1 year in a private practice or multidisciplinary setting., • Proficiency or certification in spinal decompression and/or Class IV Laser management highly preferred.

Job DescriptionAt WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. WorkWave is seeking a results-driven Enterprise Account Executive who excels at complex qualification, leads strong discovery calls, can solution sell, thrives in competitive environments, and can manage relationships on big ticket contracts throughout long sales cycles. Why Join Now:We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.WHAT YOU'LL DO: • Act as a strategic partner to the world’s largest field service businesses, architecting high-impact solution roadmaps that align with WorkWave’s powerful end-to-end platform, including core functionalities like CRM, ERP, integrated payments, and our new AI-powered analytics suite, Wavelytics., • Lead visionary conversations with executive stakeholders, guiding them toward a future state that supports sustainable growth, operational excellence, and digital transformation., • Consult with purpose and precision: manage complex, multi-stakeholder sales cycles with professionalism and energy, keeping enterprise prospects engaged and focused on measurable business outcomes., • Demonstrate thought leadership and technical fluency, with the ability to articulate value across our solutions suite and professional services offerings., • Champion strategic prospecting efforts to identify, engage, and convert top enterprise targets into long-term WorkWave customers., • Work with Sales Engineers to deliver compelling product demos and tailored solution recommendations that position WorkWave as the clear vertical market leader for field service management., • Own your outcomes: build, manage, and close a robust pipeline of multi-million-dollar SaaS opportunities, consistently meeting or exceeding company goals., • Be a visible force within WorkWave, collaborating with cross-functional leaders and maintaining high visibility with executive stakeholders across the company., • Leverage cutting-edge technology and sales tools to efficiently manage your pipeline, craft tailored proposals, and drive deal progression.WHAT YOU'LL BRING:, • Customer-Centric Mindset: A deep appreciation for the hardworking service professionals we serve—those who keep our world safe, clean, and beautiful—and a drive to help them grow their businesses through innovative technology., • Strategic Influence: Ability to lead high-stakes conversations with C-level decision-makers, earning trust and guiding organizations toward transformative outcomes., • Disciplined Execution: Highly organized, detail-oriented, and committed to consistent follow-through across long sales cycles and multi-stakeholder deals., • Strong Business Acumen: A clear understanding of business models, financial drivers, and how to align software solutions to a company’s strategic objectives., • Relationship-Builder: Skilled at developing long-term partnerships based on credibility, trust, and shared success—internally and externally., • Accountability & Ownership: Takes full responsibility for driving deals forward, managing resources, and delivering measurable impact., • Composed Under Pressure: Maintains a calm, confident demeanor in high-stakes situations; resilient in the face of challenges and focused on outcomes.

Job DescriptionWe are seeking a Principal Financial Analyst with strong experience in a SaaS environment. This role will serve as a strategic finance partner to the Sales and Marketing teams, delivering insights and analysis that drive customer acquisition, revenue growth, and operational efficiency. You'll be instrumental in budgeting, forecasting, performance tracking, and evaluating marketing and sales investments across various channels and customer segments. Your work will directly impact GTM strategies, CAC optimization, and ARR growth.WHAT YOU'LL DO: • Financial Planning & Analysis:, • Lead end-to-end financial planning processes for Sales and Marketing functions, including annual budgeting, quarterly forecasting, and long-range planning., • Develop and maintain models to evaluate CAC, CLTV, payback periods, marketing ROI, pipeline conversion rates, and ARR growth., • Provide scenario modeling to support strategic decisions around pricing, territory planning, and campaign investments., • Sales & Marketing Support:, • Partner with CRO, CMO, and GTM leaders to assess performance and resource allocation across inbound, outbound, partner, and product-led growth (PLG) channels., • Support sales compensation planning, quota setting, and performance tracking., • Analyze and optimize marketing spending across digital, events, content, and ABM campaigns., • Data Analysis & Reporting:, • Build and deliver executive-level dashboards and presentations to communicate key KPIs (e.g., pipeline coverage, sales velocity, churn, CAC:LTV, NRR)., • Monitor campaign performance, channel attribution, and funnel metrics in collaboration with RevOps and Marketing Ops., • Leverage tools such as Salesforce, HubSpot, Marketo, Looker, Tableau, Snowflake, or other BI platforms., • Strategic Initiatives & Ad Hoc Projects:, • Support strategic projects such as GTM expansion, product monetization, pricing changes, and partner/channel development., • Conduct competitive benchmarking and market analysis for customer acquisition strategies.WHAT YOU'LL BRING:, • Bachelor’s degree in Finance, Economics, Accounting, or a related field (MBA, CFA, or CPA a plus)., • 7+ years of FP&A experience, with at least 2+ years supporting SaaS or Fintech Sales/Marketing functions., • Deep understanding of SaaS financial metrics: ARR, MRR, CAC, CLTV, churn, NRR, and pipeline metrics., • Expertise in financial modeling and Excel; experience with tools like Adaptive Insights, Anaplan, or Planful., • Proficiency in CRM and marketing platforms (e.g., Salesforce, HubSpot, Marketo).

Job DescriptionTaskEasy by WorkWave is a dynamic property services brand, specializing in providing innovative solutions for homeowners, property managers, and commercial facilities. Our technology-driven approach streamlines property maintenance, offering an extensive range of services including landscaping, cleaning, pool maintenance, and snow removal. As a rapidly growing brand, TaskEasy by WorkWave is emerging as a key partner for landlords, property management companies, real estate agents, iBuyers, and commercial organizations seeking a tech-first solution to meet their maintenance needs nationwide.WHAT YOU’LL DO: • Strategically plan and prospect commercial clients, • Leverage your expertise in commercial services to identify opportunities and tailor solutions that align with client needs., • Build relationships and grow the WorkWave brand through territory management, targeted prospect outreach, Executive C level account management and a “land & expand” sales process within each assigned prospect, • Conduct discovery calls to consult with prospects on their business objectives, • Educate customers on how our solution will drive the success of their business, • Prepare and deliver product demonstrations, and solution recommendations, and close deals, • Drive towards achieving quarterly recurring revenue quotas, demonstrating a commitment to exceeding sales targets., • Create opportunities through proactive efforts including but not limited to cold calling, emailing, lead generation, and networking, • Build and maintain sales pipeline and sales contracts within a CRM System (Salesforce.com)WHAT YOU’LL BRING:, • 5 years of proven success in a commercial services sales role, • Experience selling in the commercial facilities sector, • Strong interpersonal skills with proven leadership abilities, • Strong attention to detail, a self-starter and have the ability to manage multiple projects simultaneously, • High business IQ and strong analytical skills to manage your assigned clients with data, • A strong bias to action - you’re not afraid to pick up the phone, jump into a video call, or get your hands dirty with the day-to-day to help drive your objectives, • Excellent AND effective written and verbal communication skills – you’re adept at articulating your vision for your clients and how that aligns with the broader TaskEasy strategy, • You have a natural executive presence and leverage your emotional intelligence to establish strong and trusting relationships within your team, cross-functionally, and with external parties, • Strong command of popular business tools like Google Work products, Tableau, Salesforce, etc., • Ability to travel up to 20% of the year

Job DescriptionAt WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. The Customer Success Manager is a key enterprise-facing leadership position responsible for fostering deep, strategic partnerships with WorkWave's largest customers. This role serves as the principal point of contact and customer advocate, driving customer engagement, ensuring successful adoption of solutions, and maximizing value realization throughout the customer journey. The Customer Success Manager oversees the complete customer experience—from project delivery to strategic growth and retention—while proactively managing risk across the account base and handling the most complex projects and tasks with a high degree of autonomy.WHAT YOU'LL DO: • Serve as the principal point of contact for WorkWave's enterprise customers, driving communication and alignment on strategic initiatives., • Coordinate and lead large-scale and complex projects within your book of accounts, managing the complete portfolio of services and purchases within the customer base., • Lead, manage, or influence both internal WorkWave resources and customer resources to achieve successful outcomes and ensure timely task completion., • Proactively identify strategic opportunities to improve the overall customer relationship and journey, aligning with major changes in the customer's business operations., • Act as the escalation point of contact for critical customer issues., • Monitor, address, and report on potential churn risks and mitigation strategies, demonstrating strong financial acumen regarding account health., • Lead the regular cadence of Executive Business Reviews with assigned accounts and senior customer leadership., • Collaborate closely with the Sales team to identify areas of growth, upsell opportunities ("White Space"), and align on revenue goals., • Coach and assist other more junior team members as needed., • Collaborate with peers, management, and senior leadership on issues, escalations, and strategic alignment., • Up to 10% travel required: there may be times where meetings may fall outside of the core business hours, and you must be open to travel to customer meetings, trade shows or networking events.WHAT YOU'LL BRING:, • Prior experience in the SaaS, Tech, or Software space is a must., • Extensive experience with SaaS and project methodologies., • Proven track record of managing and delivering a portfolio of complex projects within a customer base., • Solid grasp of customer service and extensive experience developing and managing complex customer relationships., • Prior experience working directly with enterprise-level accounts., • Exceptional presentation and communication skills, with the ability to adapt to audiences from technical teams to customer executives., • Strong capacity for Complex Problem-Solving, Change Management, and Conflict Resolution., • Ability to exercise key decision-making responsibility with limited daily supervision., • A "big picture" perspective of customer success and its impact on revenue, retention, and business growth.WHAT WOULD ALSO BE AWESOME:, • Experience within the specific industries WorkWave serves (Pest, Lawn & Landscape, Cleaning and Security) is a HUGE plus., • Project Management (PMP) or other related certifications.

Job Description The Customer Success Specialist (CSS) is responsible for developing best-in-class relationships with new customers and existing customers. The CSS effectively transitions new customers through their system startup / implementation phase to account management and relationship building with clients. The CSS proactively engages customers to ensure a seamless adoption of the Pereless Talent Platform and mitigate any issues arising from implementation and daily usage with top notch professionalism. The CSS needs to work with internal development to ensure awesome customer experience. The CSS reports to the Sr. Management Engagement. • Ensures that business is conducted with integrity and professionalism at all times that align with Pereless' top-notch customer services core value and mottos., • Develops as a trusted advisor to new customers through the development of exceptional relationships building with new or existing internal stakeholders within a customer base, • Schedules training sessions to new customers or new users to ensure the effective implementation of Pereless products., • Follows and Enhance current processes and procedures to ensure consistency with up most professionalism., • Monitors new client progress through the adoption, engagement and drip campaign, • Proactively engages with new clients/users to determine ongoing satisfaction., • Serves as a primary point of escalation for issues identified by the customers or through system implementation., • Tracks technical escalation issues to development and support team to ensure timely, accurate and positive resolutions., • Maintains accurate and current records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken through the CRM tools. • Must be a team player and willing to work with clients and internally to solve issues., • 1-3 years of B2B client success or account management experience with SasS or HR area., • Proven track record of client success and consistently exceeding KPIs, revenue targets, and company goals, • Excellent communication, interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs to the development team., • Have a competitive edge and thrive in a fast-paced team environment., • Ability to problem solve, adapt, and grow quickly to ensure client's success.

Job DescriptionWorkWave is seeking a transformative and strategic Vice President of Customer Success to build and lead a world-class global Customer Success organization from the ground up. This is a high-impact leadership role responsible for driving customer adoption, retention, growth, and satisfaction across our RealGreen, PestPac, and TEAM software portfolios. The VP of CS will define the customer journey, deploy scalable programs across segments, and serve as the key voice of the customer across the business. WHAT YOU'LL DO: Strategic Leadership•Develop and execute the vision, strategy, and operational plan for a scalable and segmented Customer Success model.•Define the customer journey for SMB, Enterprise, and Strategic accounts across the US, UK, and Australia.•Build and lead a high-performing global Customer Success Management (CSM) team, aligned with WorkWave’s strategic growth goals. Operational Excellence•Create onboarding, engagement, value realization, renewal, and expansion playbooks tailored to each segment.•Implement Customer Health Scoring and risk mitigation frameworks.•Roll out and operationalize a Customer Success platform (e.g., Gainsight) and integrate with Salesforce and other tools.•Establish appropriate tech-touch and high-touch models with the right coverage and capacity planning. Cross-Functional Impact•Collaborate deeply with Sales, Renewals, Professional Services, Support, Product, and Marketing to ensure end-to-end customer success.•Lead the Executive Sponsorship program and participate in key customer engagements. Metrics & Outcomes•Own and improve key SaaS CS metrics including Gross Retention Rate (GRR), Net Revenue Retention (NRR), adoption, Customer Lifetime Value (CLV), churn, and NPS.•Establish data-driven dashboards, KPIs, and forecasting tools to manage performance and risk.•Drive revenue expansion through value realization and partnership with Sales and Marketing on cross-sell and upsell strategies.WHAT YOU’LL BRING: • 10+ years of experience in Customer Success at enterprise SaaS companies, with 5+ years in leadership roles., • Demonstrated experience building and scaling Customer Success organizations from the ground up., • Deep knowledge of both high-touch Enterprise and tech-touch SMB models., • Experience with Customer Success tools (e.g., Gainsight) and CRMs (e.g., Salesforce)., • Track record of improving and sustaining CS metrics (GRR, NRR, churn, NPS)., • Strong communication, executive presence, and customer relationship skills., • Ability to thrive in cross-functional environments and influence at all levels., • Analytical mindset with a passion for leveraging data and insights to drive decisions., • Strong leadership experience, particularly around people management and organizational change management., • Bachelor’s degree required; MBA or related advanced degree is a plus.

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Navanti is looking for an experienced senior-level, part-time, on-demand Business Development Partner to join our team to help lead the capture support services opportunities with the U.Federal Government, specifically with target customers including, but not limited to:.Indo-Pacific Command (INDOPA

Payhawk is a leading global spend management solution for scaling businesses.Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.The

Platform Innovation Account Manager.Job Title: Platform Innovation Account Manager Max Pay Rate: $50.W2 Duration: 09/22/2025 - 03/14/2026 Location: Remote for NYC, Tri-State Area (NY, NJ, CT) / Travel 1x per month (Requires domestic travel once per month to the Northeast region) About the team: The

Platform Innovation Account Manager.Platform Innovation Account Manager Remote position: NYC, Tri-State Area (NY, NJ, CT) About the team: The DoorDash Platform team drives the adoption and activation of products that help restaurants grow their business through their own channels, including Drive, S

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people.With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intellige

Revenue Cycle Management experience at a venture backed startup.

A core part of this role is developing The Studio as the place where the best founders build, the smartest people in crypto congregate, and great startups are born. Youve formed strong, evidence-based opinions on what creates great startups.

Client seeks to hire an Analyst/Associate in its business development group to support our capital raising functions.The position involves all aspects of maintaining and expanding the Firm's relationships with existing and prospective investors.This includes various activities related to client serv

Global Business Planning Consultant.Hot Iron Health is looking for a Freelance Global Business Planning Consultant to join our team.The ideal candidate will have expertise in developing comprehensive global business plans for pharmaceutical and biotechnology companies.As a consultant, you will colla

Business Development / Sales Engineer.Tempest Healthcare IT provides cutting-edge vulnerability assessment, penetration testing, and cybersecurity services tailored to medical billing companies, healthcare practices, and related organizations.We blend deep security know-how with industry knowledge o

Experis Cross Border is currently supporting a multinational technology company in their search for an Enterprise Transformation Associate.The initial contract will be 6 months but with strong likelihood of extensions or conversion to a permanent role.The role is based in New York is on site 5 days

Latham & Watkins is a global law firm consistently ranked among the top firms in the world.The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service.We are dr

Industry Expertise: Experience working with financial institutions, crypto companies, payment providers, or fintech startups.

Donnelly & Moore a Boutique IT Consulting firm is looking for Business Development Managers to place IT consulting services into the NYC Metro Area.Prior successful Software sales or IT Consulting sales experience is a must.We are looking for experienced salespeople only in these fields with current

Named a 2025 Top Startup by LinkedIn News.

We're Fever, the world's leading tech platform for culture and live entertainment,.Our mission? To democratize access to culture and entertainment.With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.Every month, o

Advancement opportunities within a fast-growing startup.

We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU).Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to el

Business Development Collaboration Managers: Global, National & Local Sponsorship, Partnership, Fund-Raising through Custom Book Branding, CSR, HR, PR Work/Life Balance Programs & Initiatives.We are looking for volunteers and interns that are interested in real-world skill development learning to us

Specific experience with the life sciences sector and the biotech startup and investment ecosystem.

Catterton), Ghost is one of LA's fastest-growing startups. Proven success in fast-paced startup environments.

Business Development Associate.YipitData is a leading market research and analytics firm and recently raised $475M from The Carlyle Group at a valuation of over $1B.We analyze billions of data points daily to provide accurate, detailed insights for our clients.Our data and research teams transform r

Develop and execute a strategic business development plan to identify and target new clients across various industries, including software companies, startups, and other technology-focused organizations.

Applications Development Group Manager for its Jersey City, NJ location.Duties: Analyze and evaluate business requirements for Banking and Regulatory applications.Design, develop, and implement necessary system enhancements to deploy new products and process improvements.Coordinate with business, pr

Tens of thousands of companies from startups to enterprises - including DoorDash, Flexport, and Compass - use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale.

AppLovin makes technologies that help businesses of every size connect to their ideal customers.The company provides end-to-end software and AI solutions for businesses to reach, monetize and grow their global audiences.To deliver on this mission, our global team is composed of team members with lif

I'm thrilled to announce that I'm working exclusively with one of the premier global law firms on their hunt to add a talented and experienced Business Development Manager to their growing Latin American team.In this position, you will work closely with the senior leaders of the Business Development