Revenue Cycle Educator
hace 4 días
Phoenix
Title: Revenue Cycle Educator (Onsite – Phoenix, AZ) Employment Type: Full-Time Start Date: March 2026 Schedule: Full-time, onsite Overview We are seeking an experienced Revenue Cycle Educator to support enterprise-wide training initiatives during a major EHR transition and beyond. This role will focus on onboarding, upskilling, and continuous education for front-end, mid-cycle, and back-end revenue cycle teams in a fast-paced healthcare environment. This is a fully onsite opportunity based in the Phoenix area. Candidates must be comfortable teaching in live classroom settings and traveling between facilities as needed. Key Responsibilities • Deliver in-person training for revenue cycle staff across front-end, mid-cycle, and back-end workflows, • Support EHR transition training (Cerner to Epic experience strongly preferred), • Facilitate new-hire onboarding and ongoing education programs, • Teach both technical workflows and soft skills (customer service, communication, de-escalation, etc.), • Conduct group and individual training sessions, • Adapt training materials to meet operational needs, • Support go-live and surge training periods as needed, • 4+ years of hands-on revenue cycle operations experience, • Demonstrated experience training, teaching, or mentoring staff, • Cross-functional knowledge of:, • Front-end (registration, eligibility, insurance verification), • Mid-cycle (coding, charge capture, documentation workflows), • Back-end (billing, AR, denials, follow-ups), • Strong presentation and classroom facilitation skills, • Comfortable working in fast-paced, high-volume environments, • Willingness to work fully onsite and travel between facilities, • Epic training or implementation experience, • Prior EHR conversion or go-live support, • Healthcare education or adult learning background, • Fully onsite (Phoenix metro area), • Classroom-based instruction, • Travel between regional sites required, • Occasional out-of-state travel may be requested, • Long-term opportunity with strong potential for permanent conversion, • Direct impact on large-scale healthcare transformation, • Collaborative, hands-on training environment, • Opportunity to shape education strategy during major system change