Regional Maintenance Supervisor - Montana & Idaho
4 days ago
Boise
Job Description This role requires travel throughout a dedicated region. The qualified candidate will have oversight of various properties in Montana and Idaho, with properties in Bozeman, MT, Billings, MT, Boise, ID, Pocatello, ID, and Lewiston, ID. There will also be periodical trips to the company headquarters in Kirkland, WA. Who We Are 11Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture. We are interested in finding talented individuals who are driven and empowered to become successful as they help build comfortable and welcoming communities. Throughout our company, you will find the guidance and support needed to inspire and challenge you to achieve success. Come join us in shaping exceptional living spaces for all! Position Summary The Regional Maintenance Supervisor plays a critical leadership role in supporting site-level maintenance teams across a portfolio of properties. Reporting to the VP of Maintenance and Construction, and closely partnering with Regional Property Managers, this role provides training, oversight, and strategic input related to safety, project execution, maintenance standards, vendor management, and capital improvement planning. This is a hands-on leadership role with a strong focus on operations, quality assurance, and communication. What You’ll Be Doing: • Provide regional support and guidance to on-site maintenance teams to ensure safety, efficiency, and quality standards are consistently met., • Evaluate quality of work, professionalism, and overall performance of site-level maintenance staff; share recommendations with Property and Regional Managers., • Ensure Maintenance teams are trained and proficient in using company Maintenance systems and software (primarily HappyCo) to track work orders, make-ready boards, resident communication, on-call schedules, inspections, and other necessary records., • Partner with Operations, Training, and HR to assist with hiring, onboarding, and training of maintenance personnel across multiple sites., • Identify and oversee capital projects and ensure they are completed on time, within budget, and to 11Residential standards., • Inspect each property quarterly for safety and monthly for curb appeal and general maintenance concerns., • Ensure all maintenance teams are trained in proper unit turns, preventive maintenance, and company expectations., • Work with the heads of Capital Projects and Operations to provide project updates and bid oversight., • Evaluate vendor performance regularly and ensure all contracted work aligns with quality and budget expectations., • Perform safety audits and enforce company and regulatory safety policies., • Review logs (e.g., apartment replacement, pool, exterior lighting) and complete walkthroughs with Regional Property Manager monthly., • Support operational efficiency by identifying cost-saving opportunities and holding vendors accountable., • Maintain regional safety programs and address any property-level liability concerns., • Review and evaluate maintenance shop organization, supply levels, and cleanliness quarterly., • 3 or more years of experience in regional or multi-site property maintenance leadership required., • Extensive knowledge of HVAC, plumbing, electrical systems, appliances, pools/spas, and preventive maintenance programs., • Strong vendor and project management experience, including bid collection and contract oversight., • Comfortable working with capital budgets, O&M plans, and monthly/annual property inspections., • Strong experience with Maintenance Management systems and software is required, direct experience with HappyCo preferred., • Experience utilizing computer/smartphones for work applications and systems including proficiency in MS Office and Teams., • Ability to lead, coach, and evaluate maintenance staff across multiple communities., • Ability to handle a fast-paced environment with changing priorities, and able to quickly respond to emergencies that may occur across the portfolio., • Valid driver’s license and ability to travel regularly within the assigned portfolio., • EPA Type II or Universal certification preferred., • The compensation range for this position is $85,000 to $100,000. Individual placement within the compensation range will vary based on factors including candidate experience, skills, and location., • In addition to base pay, this role includes performance-based bonuses and growth opportunities. Your hard work and leadership will be recognized and rewarded.Benefits:, • Medical, dental, and vision insurance coverage, • Health savings account (HSA), • 401(k) with a 4% company match, • 30% Employee Rental Discount, • Mileage stipend for travel, • Paid Time Off – Vacation, Sick, and Paid Holidays, • Career growth and development opportunitiesPhysical Requirements: To successfully perform this role, you must be able to:, • Lift, push, and pull up to 100 pounds., • Walk up to 10 miles per day including on uneven surfaces and climb ladders and several flights of stairs on a regular basis., • Safely operate tools and equipment, including noise and potential electrical hazards., • Work with paint, pool chemicals, and other maintenance materials., • Sit, stand, reach, bend, and stoop for extended periods of time., • Speaking and expressing or exchanging ideas by means of written and spoken word., • Visually and audibly observe and detect signs of emergency., • Convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. EEO Statement 11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. You must be able to pass a pre-employment background check and drug screen. In states where Marijuana/THC are legal, a positive result is not a disqualifier for employment. Powered by JazzHR vczgGNdVeS