Surgery Scheduler
hace 23 días
Seattle
Job Description Job Title: Surgery Scheduler – Surgery Operations Location: Seattle, WA Status: Full-Time | Day Shift (Monday–Friday, 8:00 AM–5:00 PM) Openings: 3 Overview We are seeking experienced Surgery Schedulers to join our administrative team supporting surgical operations. The Surgery Scheduler is a key member of the healthcare team responsible for coordinating surgical cases, managing pre- and post-operative appointments, and ensuring all patient and provider needs are met efficiently. This role requires a detail-oriented professional with strong communication and organizational skills who can manage multiple surgical schedules and maintain a smooth workflow between departments. Minimum Requirements • Education: High School Diploma or GED, • Experience: Minimum of 1 year of surgery or procedure scheduling experience, • Skills: Strong communication, attention to detail, and multitasking in a fast-paced environment Preferred Qualifications: • Previous experience as a Patient Service Representative (PSR) or Medical Assistant (MA), • Familiarity with electronic health record (EHR) systems and insurance authorization processes Key Responsibilities • As a Surgery Scheduler, coordinate and schedule all surgeries, including pre-op and post-op appointments, • Verify insurance coverage, obtain procedure authorizations, and secure necessary medical clearances for surgical patients, • Schedule and confirm all pre-operative studies, diagnostic testing, and operating room times, • Review surgery details and educational requirements with patients as directed by the physician, • Serve as the primary contact and liaison between the patient, provider, and clinical teams to ensure seamless surgical coordination, • Ensure all special equipment and materials requested by physicians are available and confirmed before the procedure, • Respond to patient inquiries, provide excellent customer service, and escalate issues to supervisors as needed, • Maintain and update patient charts, demographics, and insurance information to ensure scheduling accuracy, • Manage referrals, authorizations, and physician correspondence, including calendars, forms, and documentation, • Work collaboratively with billing and administrative staff to ensure all required surgical documentation is submitted correctly, • Communicate with workers’ compensation adjusters and case managers to track authorizations and necessary records, • Provide additional administrative or clinical support as needed to maintain departmental efficiency, • Vaccination Requirements: flu vaccine is required (no exemptions allowed) Surgery Scheduler, Procedure Scheduler, Patient Care Coordinator, Surgical Coordinator, Pre-Op Scheduler, OR Scheduler, Patient Access Representative, Medical Scheduler, Scheduling Coordinator, Patient Services Representative, Surgical Services Coordinator, Outpatient Scheduler.