IT Specialist (level 2 help desk, VMware vSphere, Lan Sweeper, Remote desktop, AD, ITSM, Clonezilla)
8 days ago
Albany
Use of Lansweeper, ITSM, and remote desktop to provide level 2 technical support to over 4000 DOH staff, monitoring work queues, opening, updating and closing ITSM incidents. IT Specialist. Duties include, but not limited to the following:. Document the details of a user request or issue, documen...