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Job Title: Technical Writer Intermediate. CACI is looking for a technical writer to use their knowledge, skill and expertise, in the production of effective technical and programmatic documentation that is clear, concise, and accurate. Ensure organization and structure of content follows both custom

POSITION SUMMARY: The Sr. Technical Service Advisor will play a pivotal role in providing high-level technical waste disposal expertise and support to sales, operations, and customers. The incumbent partners directly with customer service, sales and operations teams to ensure acceptance and disposal of waste materials. This position will troubleshoot technical issues and contribute to the overall success of the organization by providing expertise in proper, safe and legal treatment of hazardous waste. PRINCIPAL RESPONSIBILITIES: * Support and build regular and direct rapport with customers; serving as a direct extension of the sales and customer service teams. * Collaborating with cross-functional teams through applying specialized knowledge and skills regarding waste treatment and disposal services. * Engages proactively with clients to understand their technical requirements, delivers customized solutions, and ensures satisfaction through ongoing communication and attentive support. * Meets with clients to discuss waste management solutions, analyzes laboratory results and safety data sheets, and compiles technical data into comprehensive reports. * Investigates the application of hazardous waste regulations, aids in waste classification, collaborates with internal teams to evaluate treatment options, and complies with transportation guidelines. * Works closely with the sales department to offer solutions that meet quality and regulatory standards, performs technical evaluations, facilitates communication between departments, maintains customer pricing records, and focuses on customer retention and business development. * Support the development of bid materials by working with sales managers. KNOWLEDGE, SKILLS AND ABILITIES: * Partner with associates and managers; with a high level of accuracy and the ability to detect inconsistencies in data. * Advanced knowledge and the ability to assist Technical Service Advisors with Resource Conservation and Recovery Act (RCRA) Laws and Regulations related to waste characterization principles and practices, including analysis and evaluation, waste processing protocols, and transportation (DOT) regulations and industry best practices. * Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations to respond effectively to sensitive inquiries. * Excellent verbal and written communication skills, including presenting findings in a concise format. * Advanced negotiation and problem-solving skills. * Possess good knowledge of business math, geometry, and basic accounting processes. * Knowledge of computer technology for communication, data gathering, and reporting. * Detail-oriented with strong organizational skills, capable of managing multiple tasks and priorities effectively. * Ability to work independently and as part of a team in a fast-paced environment. * Proficient with Microsoft Office, DocuSign, and PDF writer. QUALIFICATIONS: * Commitment to customer service and possess the ability to actively listen to customers to understand requests and resolve issues or make recommendations. * Must be attentive to detail with a high level of accuracy and the ability to detect inconsistencies in data. Possess the ability to identify trends and data patterns. MINIMUM QUALIFICATIONS: Pay Range: The pay range for this position is $68,200.00 to $93,700.00* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired. Bonus Plan Details (if applicable): Rewarding Compensation and Benefits * Comprehensive medical benefits coverage, dental plans and vision coverage. * Health care and dependent care spending accounts. * Short- and long-term disability. * Life insurance and accidental death & dismemberment insurance. * Employee and Family Assistance Program (EAP). * Employee discount programs. * 401(k) plan with a generous company match. * Employee Stock Purchase Plan (ESPP). * Paid Time Off (PTO) * Benefits The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it. * Safe : We protect the livelihoods of our colleagues and communities. * Committed to Serve : We go above and beyond to exceed our customers' expectations. * Environmentally Responsible: We take action to improve our environment. * Driven : We deliver results in the right way. * Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. SUSTAINABILITY INNOVATION Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION * Barron's 100 Most Sustainable Companies * CDP Discloser * Dow Jones Sustainability Indices * Ethisphere's World's Most Ethical Companies * Fortune World's Most Admired Companies * Great Place to Work * Sustainability Yearbook S&P Global Job Posting End Date 05-07-2026 The Company expects to accept applications for this position until the posting end date but encourages interested applicants to apply as soon as possible.

SEO Content Creator (Writer + AI + Technical QA).Location3 is seeking an SEO Content Creator (Writer + AI + Technical QA) to produce high-quality, search-optimized content that drives organic performance and demand generation at scale.This role combines strong writing and editorial judgment with AI-

Job Description Position Title: TECHNICAL WRITER MEP ENGINEER Full Time: Contract Position 9 months Location: Hybrid Salary: $90,000 - $97,000 Other Forms of Compensation: None ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Job Summary This Technical Writer MEP Engineer position supports a multidisciplinary engineering team by developing high quality technical documentation for mechanical, electrical, and plumbing (MEP) systems and related technologies. The Technical Writer will work closely with engineering, manufacturing, field service, and commissioning teams to produce clear, accurate, and user ready documentation for internal and external stakeholders. Scope of Work & Key Deliverables Documentation will support the full lifecycle of MEP related systems, including design, manufacturing, installation, commissioning, and long term operation. Deliverables include • API and integration manuals for engineering tools and system interfaces, • Manufacturing and assembly process instructions for MEP components, • Service documentation such as installation, operation, maintenance, and troubleshooting manuals, • Commissioning documentation, including checklists, procedures, and system validation guides, • Training materials such as slide decks, quick reference guides, and technician onboarding content, • Application notes, engineering bulletins, and technical advisories, • User guides and customer facing documentation for MEP equipment and systems, • Essential Responsibilities, • Collaborate with mechanical, electrical, plumbing, controls, and commissioning SMEs to develop and maintain technical content aligned with system specifications and stakeholder requirements., • Support commissioning activities by documenting procedures, capturing field feedback, updating commissioning checklists, and ensuring documentation reflects real world installation and startup conditions., • Apply established documentation standards, templates, and style guides to ensure consistency in formatting, terminology, and tone., • Edit and proofread content for clarity, accuracy, and technical correctness, simplifying complex engineering concepts into accessible language., • Incorporate approved visuals, diagrams, schematics, and existing text to maximize reuse and maintain consistency across documents., • Gather and validate technical inputs from SMEs using structured review processes, including markup reviews and revision cycles., • Maintain document repositories, version control, and revision histories., • Communicate project status, information gaps, and documentation needs to management and engineering teams., • Meet assigned deadlines and accurately track time spent on documentation tasks. Working Environment • 9-month contract position, • Hybrid schedule with occasional on-site work in engineering development labs, • Occasional virtual meetings or training sessions outside standard hours to support global teams, • Periodic schedule flexibility to meet critical project deadlines, • Occasional presence during commissioning or system startup activities to observe procedures and gather accurate documentation inputs Minimum Qualifications • 1–3 years of experience in technical writing, engineering, or a technology related field, ideally supporting mechanical, electrical, or plumbing systems., • Experience creating structured technical documents (drafting, organizing, editing) for engineering or technical audiences., • Ability to translate complex MEP engineering concepts into clear, concise documentation., • Strong writing, editing, and proofreading skills with attention to accuracy and grammar., • Strong research and self learning skills to understand new technologies and engineering processes., • Ability to follow established documentation standards, templates, and formatting guidelines., • Experience collaborating with cross functional engineering teams to gather and validate technical information., • Ability to revise content written by SMEs whose first language may not be English., • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). Preferred • Experience documenting HVAC, electrical distribution, plumbing systems, or related MEP equipment, • Familiarity with commissioning processes, field service workflows, or startup procedures, • Ability to interpret CAD drawings, schematics, or engineering diagrams, • Experience in manufacturing or field service environments Apply to ESFM Services today! ESFM is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at ESFM are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Eurest Services maintains a drug-free workplace. Req ID:1514725 ESFM Brandy Wilson

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Job Summary Ping Identity is seeking a Technical Writer to join our extraordinary documentation team. Reporting to one of the technical documentation managers, you'll be working on technical content within a Docs-as-Code environment. You will: • Collaborate with subject matter experts, engineers, and product teams (both in person and remotely) to define, design, create, and maintain core administrator documentation., • Collaborate effectively with a globally distributed team and stakeholders across various time zones., • Deliver clear, concise, and user-friendly documentation, catering specifically to the needs of identity and access management (IAM) administrators configuring, managing and using the product., • Investigate, research, and learn Ping Identity products, along with the standards they depend on, to ensure accurate and comprehensive documentation., • Translate complex technical concepts related to authorization into clear and concise documentation for an administrator audience., • Work with AsciiDoc in a Docs-as-Code authoring and publishing environment using IntelliJ IDE and Git (GitHub)., • Follow the software development lifecycle closely to anticipate and ascertain documentation needs. You have: • 2-4+ years of technical writing experience., • Proven experience documenting complex software, with a strong preference for IAM applications or security products., • Experience managing multiple tickets simultaneously, meeting deadlines and quality standards., • Ability to quickly learn evolving features and complex software by navigating early-stage development environments., • Prior experience or exposure to software development., • Experience with Jira and Confluence or similar project management platforms., • Strong understanding of the needs and workflows of technical administrators. You have the advantage if you have experience: • Creating content in a docs-as-code environment, such as AsciiDoc, and GitHub experience., • Building, installing, configuring, and debugging client and server software., • Working with Ping Identity products. In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Description Position Social Media Manager About ACE Scholarships ACE is a 501(c)(3) non-profit, founded in 2000 in Denver, Colorado, to provide low-income children with equal access to quality K-12 private schools through partial scholarship support. Over the past 25+ years, ACE has delivered more than 140,000 scholarships worth over $390 million. This school year, ACE is serving approximately 16,000+ children in Arkansas, Colorado, Delaware, Hawaii, Kansas, Louisiana, Mississippi, Missouri, Montana, New Mexico, Texas, Utah, and Wyoming, and is actively pursuing other expansion opportunities with the support of a national funding partners. ACE is actively preparing for the Federal School Choice Tax Credit Program which comes into effect January 2027, which will open the floodgates of school choice for hundreds of thousands of students across the country. For more information visit the ACE website at?.? Our Mission is to advance K-12 educational freedom, with a focus on securing financial support for families so they may access the quality education of their choice. Our Values: ACE Founding Principles: Our founding principles are the foundation of ACE and our North Star. We honor ACE’s founders by remaining committed to these principles, and we passionately advocate for the Mission and Vision these principles support. Accountability: We embrace personal responsibility by taking ownership of our work and focusing on results. We expect both to give and to receive honest feedback. Innovation: We know ideas matter. We prefer the risks and rewards the come with creativity, to the certainty that attends stagnation. Adaptability: We position ourselves to take advantage of opportunities, embracing strategic and operational change when it makes our work more impactful. Optimism: We believe our best days are ahead, and we embrace a forward-thinking mindset. We will make mistakes, but we will remain cheerful in the face of adversity and give people the benefit of the doubt. Kindness: We value everyone on our team, respect differences and trust one another. This requires courage and strength, as it involves celebrating and giving our undivided attention to others. Our Founding Principles: • The American public education system is flawed, • Free enterprise and, • democracy work, • Parents know the best education environment for their kids, • Private schools offer great value and have open seats If you’re someone with a strong journalistic or professional writing background who thrives in a fast-paced, mission-driven environment, this role is for you. You will be the primary voice of ACE on social media, crafting compelling stories that highlight scholar success, donor impact, policy wins and the power of parent empowerment. You will also build and maintain the CEO’s professional presence across platforms to position him as a go-to expert in the education-reform space. Primary Job Responsibilities Strategic Content Leadership • Develop, manage and optimize a comprehensive weekly/monthly content calendar aligned with organizational priorities, campaigns, events and timely education news, • Create high-quality, original content (posts, captions, threads, video scripts, graphics briefs, etc.) that drives engagement, donations, scholarship applications and advocacy, • Build and manage the CEO’s professional social presence (primarily LinkedIn and X, with support on others) to establish him as a leading voice on school choice, education policy and opportunity for low-income families, • Draft thought-leadership posts, video messages, and interview recaps; develop and coordinate ghostwriting and approval processes, • Attend key events for in-person appearances alongside the CEO to provide real-time social media coverage; ghostwrite and post live updates, threads, stories, captions, videos and highlights on behalf of him, amplifying speaker messages, scholar stories, donor impact and thought leadership, • Provide active daily monitoring, timely responses and community engagement across all channels (including evenings/weekends during peak periods or events), • Schedule and publish all content using social management tools (e.g., Sprout Social, Hootsuite or similar), • Coordinate closely with organizational partners, state teams, development, scholarship programs and external PR/communications vendors, • Track performance metrics, analyze insights and deliver regular reports and recommendations to leadership on engagement, growth and ROI, • Ensure all content complies with nonprofit best practices, brand guidelines and platform policies, • Exceptional writer and storyteller who can translate complex policy and data into emotionally resonant, shareable content., • Strategic thinker with hands-on execution style, • Collaborative team player who can coordinate across departments and with external partners, • High emotional intelligence and ability to represent the organization with professionalism and warmth, • Able to balance structure with agility in a fast-moving environment, • Comfort working within conservative or religious partner environments.?, • 5+ years of progressive social media management experience, preferably in nonprofit, education, advocacy or political/issue-based organizations, • Strong journalistic or professional writing background with a proven portfolio of compelling, story-driven content (writing samples or portfolio required), • Demonstrated success managing multiple platforms (X, Facebook, Instagram, YouTube, LinkedIn) and growing audiences organically., • Strong alignment with ACE’s mission, values, and founding principles., • Experience building and managing executive/CEO thought-leadership channels, • Experience managing multiple channels and content development and output during live events, • Excellent project management skills and comfort operating at a manager level with ability to own strategy while executing at a high volume, • Bachelor’s degree in Journalism, Communications, English, Marketing, other related fields, or equivalent working experience, • Experience with video content creation/editing and YouTube channel management (preferred, but not required), • Knowledge of education policy and current events in K-12 space (preferred, but not required), • Experience working in a national or multi-state organization (preferred, but not required), • This an in-office role in Denver Tech Center office, remote work during travel periods and as approved by manager, • Reports to Marketing Leadership Compensation Annual salary of $75,000 - $90,000 and eligible for annual performance bonuses, plus benefits package, which includes but is not limited to: • Medical Insurance (with generous employer contribution), • Dental Insurance (with generous employer contribution), • Vision Insurance, • Voluntary Life Insurance, • HSA, FSA, Limited FSA, and Dependent Care FSA pre-tax spending accounts, • Employee Assistance Program (EAP), • Free, Employer-paid Short-term, Long-term, and AD&D insurance., • 401(k) with 6% employer match with immediate vesting, • Monthly cellphone stipend, • Scholarships for employee’s whose children are actively enrolled in a K-12 private school ($3,500/child, up to $10,500/year)., • On-site amenities in Colorado Home Office include employer paid parking, gym cafe, and building security, in office amendities include coffee and snack bar and walking treadmilll Compensation details: 70000-85000 Yearly Salary PI643461872d20-25405-40234038

Job DescriptionAre you ready to join a growth-oriented team where creativity meets innovation? At Ware Malcomb, we are a dynamic and forward-thinking design firm committed to pushing the boundaries. Our team-oriented, collaborative approach ensures that every project is a blend of visionary design, seamless project delivery, and we are actively engaged with both the community and the industry. Discover our vibrant culture to get an inside look into life at Ware Malcomb and the programs we offer. As a Technical Specifications Writer at Ware Malcomb, you will be responsible for developing comprehensive project manuals for Architecture and/or Interior Design projects. You will collaborate with project teams to develop specifications, client-specific masters, and support project teams with submittal review. Your expertise in building materials, codes, and industry standards will shape the quality and consistency of projects firmwide.Your Role • Based on information provided by the Management Teams prepare comprehensive project manuals., • Suggest alternate solutions when necessary., • For complex projects, schedule periodic reviews during the development of documents., • Review comments with the Management Team and respond to any questions or concerns., • Take a mentorship approach when dealing with junior staff members., • Stay knowledgeable about products and industry standards and trends., • Be a general resource to the company in answering technical questions or providing opinions. Qualifications, • Preferred equivalent of a bachelor’s degree in Architecture or Interior Design., • Preferred minimum of 15 years of experience within the field of Architecture or Interior Design with at least 5 years of writing specifications., • Strong computer, written and verbal communication skills are essential., • Extensive experience in construction and construction materials., • Experience in the use of MasterSpec, Bluebeam, Microsoft Word and Excel is preferred.

Job DescriptionDescription: The Senior Reporting Specialist is a versatile role that balances client-facing support with hands-on reporting responsibilities. This individual will pivot between building and editing reports, managing escalated support tickets, and providing direct assistance to enterprise clients and internal teams. The successful candidate will bring strong experience with the ACES platform, proficiency across a range of reporting and business intelligence tools, and a deep understanding of SaaS environments. They will actively drive process improvements and serve as a knowledgeable resource across the organization. Above all, this person is an exceptional communicator who is intellectually curious, proactive about asking questions, and self-aware enough to know they don’t have all the answers. They thrive in environments where continuous learning and collaborative problem-solving are the norm. Requirements: Key Responsibilities • Take ownership of escalated tickets and deliver high-quality support to our enterprise clients, serving as a reliable point of contact for complex issues., • Provide versatile, hands-on assistance to clients and internal teams - seamlessly shifting between report creation, troubleshooting, and general support as needs arise., • Create, edit, and schedule reports using reporting and business intelligence tools; maintain proficiency across cloud-based BI platforms, data visualization tools, and SQL-based reporting environments., • Leverage AI-assisted workflows and prompting tools (e.g. ChatGPT, Claude, Copilot) to enhance report generation, data analysis, troubleshooting, and day-to-day productivity., • Gather and analyze user feedback to provide actionable insights that drive product improvements and enhance the client experience., • Independently manage professional services engagements from start to finish, ensuring quality deliverables and client satisfaction., • Conduct client and team training sessions to ensure a comprehensive understanding of the product or service. This includes delivering live training sessions via screen share, and potentially, in-person events such as ACES Engage., • Mentor junior staff members to help develop the skills of less experienced team members, fostering a culture of curiosity and continuous improvement., • Exhibit self-sufficiency in resolving tickets that do not necessitate tech team intervention., • Collaborate effectively within the department and across the company to ensure customer satisfaction and operational efficiency in a fast-paced SaaS environment., • Develop and document at least one new process improvement strategy for the report team per year (must be pre-approved by the team supervisor)., • Display readiness and adaptability to confront new challenges with problem-solving prowess, approaching unfamiliar situations with curiosity and a willingness to ask questions., • Minimum of 2 years of hands-on experience working with the ACES platform (required; this is separate from general reporting experience)., • A minimum of 2 years of proven work experience as a Report Writer, Data Analyst, Support Specialist, or in a similar role, ideally within a SaaS, technology, or financial services environment., • Prior experience working at or with SaaS companies, with demonstrated proficiency using common SaaS tools such as CRM platforms, ticketing systems (e.g. Jira, Freshdesk), collaboration tools, and cloud-based reporting platforms., • Proficiency with reporting and business intelligence tools, including experience with SQL-based reporting platforms, cloud-based BI tools, data visualization tools, or similar. Comfortable learning and adapting to new reporting technologies as needed., • Experience with AI prompting and AI-assisted workflows, including familiarity with tools such as ChatGPT, Claude, Copilot, or similar AI assistants for report generation, data analysis, troubleshooting, or productivity enhancement., • Exceptional written and verbal communication skills, enabling effective interaction across all organizational levels while fostering and sustaining strong relationships with clients. Able to distill complex technical information into clear, accessible language., • Intellectually curious with a proactive approach to asking questions and seeking understanding. Self-aware enough to recognize knowledge gaps and collaborative enough to bridge them through teamwork and continuous learning., • Proven ability to work both independently and collaboratively in a fast-paced SaaS environment., • Proficient in submitting Jira tickets with minimal modifications required from support leadership or other internal teams., • Adept at meeting new challenges with flexibility, a solution-oriented mindset, and a genuine desire to grow professionally.

Job Description Position Overview: Project Solutions is seeking a Proposal Manager/Writer to join our team. Project Solutions, Inc. is a project management company, located in Rapid City South Dakota and founded in 2000. This is an onsite position in our office in Rapid City with flexibility in the day to day schedule. We provide facility operations and construction advisory services to state and federal government agencies across much of the United States. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. The Proposal Manager/Writer plays a pivotal role in the proposal process, from concept development to final submission, ensuring that proposals are well-structured, compelling, and tailored to meet client needs. They collaborate closely with subject matter experts to gather and synthesize information, develop winning strategies, and produce high-quality written content. Responsibilities and Duties: • Support business development efforts by conducting market research, analyzing trends, and identifying new opportunities., • Search for relevant funding opportunities and disseminate to review teams for Go/No Go decisions., • Analyze solicitations (RFPs, RFQs, RFIs) to identify requirements, evaluation criteria, and instructions., • Develop compliance matrices to ensure all requirements are addressed., • Determine proposal concepts by studying solicitations (RFPs, RFIs) and attending strategy meetings., • Gather proposal information by identifying sources and interviewing SMEs to develop accurate and compelling content., • Develop proposal content and write persuasive text with win themes and differentiators., • Improve proposal-writing processes by evaluating and redesigning templates, boilerplate, and workflows., • Own the proposal process, meeting deadlines by establishing priorities and coordinating requirements with contributors., • Lead meetings such as kickoff sessions, color team reviews, and status check-ins., • Write, revise, and edit drafts of proposal responses, including executive summaries and technical, management, past performance, resume, and pricing sections., • Maintain version control of proposal documents throughout development., • Edit documents and technical materials prepared by other staff for clarity, coverage, and consistency., • Contribute to proposal graphics development and assist with marketing collateral and website content., • Update and design charts, tables, and graphics for proposals., • Prepare and package final submissions in required formats (PDF, portals, printed copies)., • Assist with business development activities, including pitch decks, flyers, trade show materials, and client communications., • Conduct research and draft, edit, and format deliverables, reports, and other content as required., • Manage and update all documentation related to proposals., • Maintain statistics and track potential opportunities and competitors., • Participate in quality control efforts and prepare monthly status reports., • Communicate with government agencies to clarify information and obtain amendments., • Support post-submission tasks such as amendments, clarifications, or final revisions., • Maintain, update, and track proposals using Excel spreadsheets or other tracking tools and CRM systems., • Other duties as assignedSupervision:, • Supervision Received: Reports to Executive Team leadership and collaborates closely with internal teams and subject matter experts., • Bachelor’s degree in Technical Writing, Marketing, Business Administration, Communications, or a related field, or, • At least 5 years of experience in proposal writing and/or business development will be considered, • Proficiency with Microsoft Office (Word, PowerPoint, Excel) and PDF tools., • Ability to manage multiple deadlines and work in a fast-paced environment., • High attention to detail and ability to interpret complex documents., • Excellent organizational and time management abilities., • Formal proposal certification and training (Shipley, APMP) desired., • Familiarity with government procurement terms preferred., • At least 5 years of experience in proposal writing and/or business development., • The Proposal Manager/Writer must be able to communicate effectively, both orally and in writing. This includes preparing clear and persuasive proposals, editing technical materials, and explaining complex concepts to diverse audiences., • The individual must establish and maintain effective working relationships with colleagues, SMEs, and external stakeholders., • The person in this position is expected to use sound professional judgment to manage multiple priorities and meet strict deadlines., • They must be able to analyze solicitations, interpret requirements, and develop strategies that align with client needs., • The ability to solve problems and adapt to changing circumstances is essential., • The Senior Technical Proposal Writer must demonstrate proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, Teams, Outlook, and Adobe Acrobat., • They should exhibit strong technical skills in document formatting and graphics development and maintain organized proposal files., • The individual must have strong relationship-building abilities and collaborate effectively with internal teams and SMEs., • They must maintain professionalism and confidentiality, demonstrate flexibility in managing multiple priorities, and foster positive working relationships across departments., • The Proposal Manager/Writer must have a solid understanding of proposal development processes, government procurement terminology, and compliance requirements., • They should possess knowledge of best practices in proposal writing and editing and be able to apply company policies and procedures effectively., • Possess a valid State-issued Driver’s License for all positions that are required to drive a vehicle for company purposes., • Must accept confidentiality as a strict condition of employment., • Successfully pass Criminal Background Check, • Three options for medical plans plus dental and vision insurance offerings, • 24/7 healthcare access to telehealth services for your convenience, • HSA, • Company life insurance options for you and your family, • Short-term and long-term disability offerings, • PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs, • 401(k) with a 4% employer match, • Generous PTO, paid-federal holidays, and sick leave Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets Powered by JazzHR izcTS3CIBF

Job DescriptionSalary: $25.00/hr to $30.00/hr plus commission on labor & parts Imperial Sportbikes Service Advisor Opportunity Snapshot Are you passionate about motorcycles and love helping people? Do you thrive in a fast-paced service environment where technical knowledge meets top-tier customer care? If so, Imperial Sportbikes is looking for a Service Advisor to join our team! Located just minutes from downtown Denver, Colorado, Imperial Sportbikes is the nations largest dedicated Aprilia dealership and Colorados premier destination for European and Japanese sportbike service. With a full-service department, in-house and mobile dyno tuning, and a deep catalog of new and used parts, were not your average dealershipand were looking for an above-average Service Advisor to match. Your Role As the Service Advisor, youll be the first and last point of contact for customers servicing their motorcycles. Youll translate customer concerns into clear, accurate work orders, help manage technician workload, communicate status updates, and recommend additional services to enhance motorcycle performance, safety, and reliability. This is a hands-on, relationship-focused position thats central to the efficiency and reputation of our service department. Youll work closely with our techs, parts department, and management to deliver an exceptional experience to every rider who walks through our doors. What You'll Bring to the Table • A genuine love for motorcycles, the riding lifestyle, and the community that surrounds it., • Previous experience in a customer service or service writer/advisor rolepowersports or automotive experience preferred., • Working knowledge of motorcycle systems and repairs, or a strong willingness to learn., • Excellent communication and active listening skills., • Strong organization and time management to balance scheduling, technician coordination, and follow-up., • Proficiency with service software, documentation, and work order processing., • A calm, friendly, and professional demeanoreven when it gets busy. Your Day-to-Day Responsibilities • Greet and consult customers regarding their service needs., • Create accurate and complete work orders for technician assignments., • Clearly explain service recommendations and pricing., • Monitor work progress and proactively communicate status updates to customers., • Coordinate closely with the Parts Department to ensure timely parts availability., • Maintain thorough documentation on all service visits and recommendations., • Perform quality control checks and confirm customer satisfaction upon pickup., • Upsell appropriate maintenance services and accessories. Key Performance Indicators (KPIs) • Service revenue generated, • Work order accuracy and efficiency, • Upsell/cross-sell rates, • Repair order completion times, • Customer satisfaction and repeat visits, • Technician productivity (influenced by clarity of work orders), • Accurate documentation and warranty compliance What's In It for You? • A fast-paced, high-energy work environment with fellow motorcycle enthusiasts, • Opportunity to grow your career in a high-performance dealership, • Access to demo rides, employee discounts, and industry events, • Competitive compensation and bonus structure, • Health and wellness benefits, • Ongoing training and development, including manufacturer certifications Keys to Success • Efficiency: Maximize technician time and service throughput, • Integrity: Communicate honestly, follow through, and build trust, • Customer Focus: Build relationships that keep riders coming back, • Enthusiasm: Bring energy, professionalism, and knowledge to every interaction, • Continuous Improvement: Always look for ways to improve systems, service, and yourself More About Imperial Sportbikes Founded in 2006, Imperial Sportbikes is a family-owned dealership with a national footprint. Our Denver facility houses the nations top Aprilia inventory, one of the largest used parts operations in the country, and a full-service dyno-equipped workshop. Whether its race prep, ECU tuning, or everyday maintenance, we help riders chase performance and passion. If youre ready to turn your customer service skills and motorcycle knowledge into a fulfilling, fast-paced careerlets ride.

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